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Professional Profile
Senior management professional with over twenty years of operational expertise, which include facilities and procurement management. Proven history of leading teams and effectively managing a team of diverse employees. Resourceful and driven to cut company cost through innovative management techniques.
Summary of Skills
  • Facilities Management
  • Strategic Planning
  • Building Budget & Cost Controls 
  • Logistics & Space management
  • Equipment & Product Knowledge 
  • Leadership/Team
  • Procurement Management 
  • Cooperative Purchasing 
  • Sourcing Knowledge 
  • Cost Benefit Analysis
  • Contract Negotiations
  • LPCL & PS Contract Law
Key Achievements
  • Promoted to three key management positions (Chief of Administration, Purchasing Agent and Material Management Coordinator) over a 13 year period at the Newark Housing Authority
  • Developed and implemented an in-house Snow Command Center and Operation, which eliminated the School District's annual snow removal contract, saving the school District $250,000
  • Established the first Shared Service-Commodity Resale Program for Newark Public Schools, between the City of Newark and the School District for Rock Salt (Sodium Chloride)
  • Recipient of Recognition Award, Department of Administration, Housing Authority of the City of Newark
  • The first to implement the use of the State and Federal cooperative purchasing systems, saving the Newark Housing Authority thousands of dollars and hours in administrative time
  • Established and implemented a plan to standardized all major plumbing & heating supplies and equipment at the Newark Housing Authority
Professional Experience
Medical Office Administrator - Part-Time Sep 2014 to Current
Flowers Healing Arts & CKG Montclair, NJ

Manage daily office operations, work flow, office staff and maintenance of equipment; Delegate duties for a team of eight (6) office staff at 2 locations. Maintain detailed administrative and procedural processes to improve accuracy and efficiency. Ensure patient confidentiality by making sure health information was secured.  Assist with referrals and prepare medical records for patients.  Verify documents and associated records to catch and resolve discrepancies.  Contacted providers to discuss status of re-billing and reimbursement process to ensure account resolution.  Manage dietary supplements stock, medical supply inventory, insurance records, patient charts and company files using online system.  Successfully established effective systems for record retention by creating database for daily correspondence tracking.  Communicate with contractors and vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.

Assistant Director of Quality Control May 2008 to Jul 2013
Newark Public Schools Newark, NJ

Managed Custodial Support services of the Office of Facilities Management and led a team of 22 full-time employees.  Coordinated internal and external training seminars and workshops, as it relates to custodial safety regulations, cleaning methods, new products, and equipment.  Oversaw the bid preparation and evaluation for materials, supplies, and equipment; as well as the development of scope of services for service contracts for the division. Supervised the inventory control of custodial supplies and equipment.  Interviewed prospective employees and make recommendations as to their hiring.  Oversaw all recycling activities throughout the school district.  Head the supervision of the Snow Command Center for the District.  Chaired the District's Transfer Committee for Custodians and Custodial Workers.  Assisted the Director of Quality Control in the preparation of the annual budget for the division and other related duties as needed or assigned. 

Promoted to Chief of Administration Feb 2003 to Nov 2006
Newark Housing Authority Newark, NJ Managed Department of Administration; which is comprised of the following critical divisions, Inventory Control, Central Warehouse, Motor Pool, Print Shop, and Mail room. Developed and implemented comprehensive management plans in related areas. Oversaw all work pertaining to the operation of the business, personnel, and supportive units of the department; develop suitable work programs and standard operating procedures.
Promoted to Purchasing Agent Jan 2002 to Feb 2003
Newark Housing Authority Newark, NJ Supervised the professional and clerical staff of the Purchasing Division; this encompassed hiring, training, and reviewing the performance of the staff.  Managed the Authority's procurement activities in accordance with the Local Public Contracts Law, HUD regulations, and applicable NHA administrative procedures. Prepared and administered the annual budget for the Purchasing Division. Established and enforced specifications upon which bids would be obtained and approved all requests for quotations prior to solicitation. Conducted pre-bid conferences and facilitated public bid openings and readings. Directed the sale and disposition of all surplus, obsolete, and unused materials and equipment. Prepared and submitted reports on operations, exceptional issues, and other related duties as needed or assigned.
Promoted to Materials Management Coordinator Jan 1993
Newark Housing Authority Newark, NJ

Assisted the Purchasing Agent in the preparation of specifications, requests for proposals, and bid information; as it related to annual renewable material supply contracts and equipment. Evaluated and prepared recommendations for bids and proposals, to determine responsiveness of the bidder. Reviewed and evaluated material, supplies, equipment, and services for quality and cost effectiveness. Informed administration, management, and other appropriate parties of changes in equipment, products, and supply methods. Collaborated with the Purchasing Agent in special tasks and research assignments, as it related to product identification and procurement.

Contracts Coordinator Feb 1990 to Feb 1993
Newark Housing Authority Newark, NJ Coordinated the administration of all annual renewable contracts pertaining to materials, supplies, and services for various departments. Conducted bid openings and preparing bid tabulations. Prepared proposals to be sent to a selected list of vendors, using relevant specifications.  Ascertained prices of commodities, and the ability of the vendors to deliver specified items. Interview sales representatives and vendors concerning their products. Performed the more responsible clerical work involved in the preparation of purchase orders, agency and vendor correspondence, prepared reports, established and maintained the necessary records and files.
Education
1, Business Administration Upsala College East Orange, NJ
1, Business Administration County College of Morris Randolph, NJ
Licenses and Certifications
Certified as a Registered Public Purchasing Specialist (RPPS) – Rutgers University 2009
Certified as a Educational Facilities Manager (CEFM) – Rutgers University 2009
Certified as a Public Housing Manager – 1985
Black Seal Boiler Operator License – 1987
Computer Skills
Hardware: Proficiency in IBM Compatible Systems, Macintosh Business Systems, Hewlett Packard Laser Printers, Epson Printers (Ink- Jet Technology) and Hewlett-Packard Desktop Scanners.
 
Software: Proficiency in Microsoft Windows 7, Microsoft Office 2013 Professional Suite, Adobe Acrobat Professional DC, Adobe InDesign CS6, Adobe Photoshop CS6 and a working knowledge of PeopleSoft-Oracle Purchasing/Financial Integrated System.
Affiliations/Memberships
  • New Jersey School Buildings and Grounds Association (NJSBGA)
  • National Institute of Governmental Purchasing (NIGP)
  • Governmental Purchasing Association of New Jersey (GPANJ)
  • National Association of Housing and Redevelopment Officials (NAHRO)
  • New Jersey State League of Municipalities (NJSLOM)
This resume is created in 7 minutes.
Summary

Dependable licensed RN currently working toward a BSN and trained to work in high-stress environments with a wide variety of healthcare knowledge. Experience ranging from patient care coordination, OR circulator, PACU, pediatrics, mental health, homecare, government relations and healthcare management. Strong desire to continue growing professionally and personally with the inclusion of a meticulous work ethic and analytical skills while continuing to offer exceptional patient care.

Skills
  • ACLS, BLS & First Aid Certified
  • Peri-anesthesia
  • Skilled IV Placement
  • Patient Consent & Education
  • Effective communicator
  • Overcome objections, and build strong relationships
  • Tenacious patient care leader
  • Broad medical terminology
  • Infection control expert
  • Skilled in conducting physical examinations
  • EMR (Epic, Point Click Care, & Mac Practice)
  • Children's Hospital Volunteer
  • Hennepin County Top Performer 2013 Award Winner
  • Organized Time Management & Multi-tasking
  • Strong Clinical Skills & Decision Making
  • Enthusiastic Caregiver
  • Vitals assessments
  • Pain management oversight
  • Talented in Surgery Assistance
  • Mentoring and coaching
  • Sound decision-making
  • Specimen collection and processing
  • IV drug therapy management
  • Culturally sensitive
  • Government relations
  • Medical device products and services
  • Strong medical ethic
  • Critical thinking proficiency
Education and Training
Western Governor's University Expected in 2021 Bachelor of Science: RN

Registered Nurse

RN-BSN

RASMUSSEN COLLEGE 2017 Associate of Science: Nursing

Registered Nurse

HENNEPIN TECHNICAL COLLEGE 2015 Associate of Science: Nursing Licensed Practical Nurse 798862
Experience
Registered Nurse, Pre-Post Surgical/Perianesthesi / University Of Minnesota Physicians - Minneapolis, MN 04/2019 - Current
  • Responsible for IV placement, documentation of medications, vital signs and follow through with any needed patient labs
  • Monitored patients recovering from surgeries and coming out of anesthesia
  • Ensured that each post-operative patient received high level of individualized care
  • Monitored pain levels on scale from one to 10 and administered medication to diminish discomfort so that patients could rest
  • Utilized effective communication skills to educate patients and family members on side effects from both surgery and anesthesia
  • Acted as patient advocate and implemented total patient care through team nursing process covering 1 to 6 high acuity patients per shift
  • Recorded patients' medical history, vital statistics and test results in electronic medical records
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality
  • Instructed patients and family members on proper discharge care
  • Performed pregnancy tests and sent specimens for laboratory testing
Registered Nurse, ECT/PACU & Treatment Room RN / Abbott Northwestern Hospital - Minneapolis, MN 04/2020 - Current
  • Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care to deliver comprehensive services.
  • Administered medications, tracked dosages and documented patient conditions.
  • Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
  • Answered patient questions and provided take-home materials for further information.
  • Monitored and managed various treatment and care interventions, including IV administration.
  • Oversaw patient admission and discharge processes to coordinate efficient movements and related paperwork.
  • Guided therapeutic communication, conflict resolutions and interventions by deflecting undesirable behaviors to assist patients with developing and amplifying coping skills.
  • Assessed patient health needs by reviewing and tracking EKG readings to address telemetry readings and quickly inform teammates on stability or acuity changes.
  • Monitored and educated nursing students and externs on proper care procedures and prioritization strategies.
Registered Nurse, PACU / Abbott Northwestern Hospital - Minneapolis, MN 04/2018 - Current
  • Pre-Post Anesthesia RN; ACLS certified
    Closely work with anesthesiologists, surgeons, and treatment nurses to care for patients and their individual needs post anesthesia
  • Placement of patient IV
  • Maintain patient airway, EKG placement and monitoring
    Record vital signs, instruct patients on the details of procedures and administer intravenous therapy and medications.
    Understand each patients' baseline and complex medical conditions for safe emergent response when needed
    Monitor vital signs, clean bandages and comfort patients when they wake up from anesthesia
    Administer tests, analyze lab results and report back to surgeons and doctors Track progress of patient conditions
    Educate patients on post procedure care and medication instruction
    communicate with loved ones and inform them of patients' condition
    Chart patients' progress throughout the PACU process and then implemented the information into the Epic database
    Ensure each post-operative patient received a high level of individualized care
    Make appropriate interventions by reading and interpreting heart monitors
    Coordinate with doctors to develop care plans for patients
    Utilize strong assessment skills to determine necessary patient care
Registered Nurse; OR/PACU/Patient Coordinator / Ness Plastic Surgery & Omni Facial Plastic Surgery - Wayzata, MN 03/2017 - 04/2018
  • Coordination of care for adolescent and adult surgical needs
  • Responsible for efficiency and effectiveness of operating theater including oversight of staff preparation
  • Perioperative care of patient population at a busy Ambulatory Surgical Center in a variety of surgical procedures
  • Knowledge and expertise in the use and proper implementation of various surgical equipment
  • Evaluate, plan, implement, and document nursing care perioperatively
  • Assess the patient for pain and maintain hemodynamic and neurological stability prior to, during, and post extubation
  • Ensure that strict sterilization procedures and protocol is adhered to and maintained at all times
  • Ensuring patient safety and dignity is maintained at all times
  • Delivered exceptional patient care, including maintaining sterile and safe environment
  • Cultivated and nurtured relationships with patients and families
  • Ensured availability of legal documentation prior to procedures
  • Assisted with administration of anesthesia; ensured proper positioning of patient for procedures
  • Evaluated pre-procedure patient condition, including vital signs and responsiveness; reported any irregularities to attending surgeon
  • Created and maintained proper patient documentation/records
  • Developed a professional therapeutic relationship with patients and their family by gaining their trust and making sure their questions were answered
  • Acted as patient care coordinator and advocate within a multidisciplinary
  • Anticipated needs and provided any supplies needed before and during surgery
Licensed Practical Nurse / Park Nicollet Dermatology Surgery - MINNEAPOLIS, MN 11/2015 - 03/2017
  • Detailed Dermatology/surgical Nurse with proficiency in MOHS/general dermatology surgery, excisions, light therapies, lasers and other dermatological therapies
  • Strong ability to recognize and diagnose common skin disorders
  • Surgeon assistant for elective and minor surgical procedures
  • Educated patients regarding skin cancer prevention and provided initial screenings
  • Provided primary care for recurrent issues of established patients
  • Provided general statistical screenings and patient charting prior to visits with the doctor
  • Maintained quality patient care for patients in multi-physician practice offering dermatological diagnoses & skin treatments
  • Performed laboratory samplings and reviewed lab results for patient notification, charting and treatment planning
CNA / Living Life Homecare, INC - New Hope, MN 04/2013 - 11/2015
  • Addressed patient care needs, collected vitals, dressed wounds and managed catheters.
  • Communicated effectively with patients and loved ones to explain diagnoses, treatment options and procedures.
  • Performed triage to maximum team productivity and effectiveness.
  • Worked with necessary care providers to evaluate intervention outcomes and make needed adjustments to care plans.
  • Provided behavioral and emotional support and closely supervised patients suffering from dementia and Alzheimer's.
  • Directed implementation of improved patient care and documentation methods and procedures to achieve quality objectives.
  • Observed strict confidentiality and safeguarded all patient-related information.
  • Monitored infection control procedures to ensure facility-wide health and safety.
  • Collaborated with interdisciplinary healthcare team plan and implement effective treatment plans.
  • Assisted patients with daily tasks, such as dressing, hygiene upkeep and movement throughout facility,
  • Charted changes in patient conditions and discussed concerns with supervising healthcare provider.
Planning & Research Administrator / Hennepin County Medical Examiner's Office - Minneapolis, MN 06/2010 - 04/2013
  • Administration/Planning and Research Provide high-level administrative support with the ability to work well with all levels of management and staff, as well as outside clients and vendors understanding the sensitivity to confidential matters
  • Evaluate and revise administrative departmental procedures and processes to improve office efficiency
  • Ability to function well in unpredictable and challenging situations calling for sensitivity, flexibility, resourcefulness and independent judgment
  • Develop and conduct various assessments for leadership development
  • Design and deliver training and conduct focus groups
  • Partner with experts in other areas to provide assistance identifying department-specific change management and organization development efforts
  • Coordinate with department leaders, stakeholders and project teams, support organizational readiness and monitor progress
  • Identify strategies, methods, tools and measures for effective organizational change and development, communication and training
  • Work with Human Resources staff to address workforce issues and provide support for leaders
  • Under limited supervision, composes, designs, edits and prepares non-routine and moderately complex correspondence, reports and presentation materials
  • Creates and maintains files and systems for record retention and retrieval
  • Development and implementation of personnel policies and procedures; organizational training and development efforts; prepares and maintains employee handbooks
  • Production of various communications, including letters, presentations and reports
  • Interface with internal departments and external customers to schedule/organize appointments, conference calls, and events, in-house and external meetings
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Professional Summary
Self-directed medical billing business analyst with extensive experience in medical claims, Medicare, CMS claims, and medical insurance - seeking to leverage background into a Payment Integrity Consultant position with WellMed. Outstanding record of improving performance and increasing productivity.
Skill Highlights
  • Encoder Pro proficient
  • Business process improvement
  • CMS claims processes and regulations
  • Risk Management and Auditing 
  • Critical thinking 
  • Strong analytic and research skills
Professional Experience
SENIOR RECOVERY RESOLUTION ANALYST/SME
July 2016 to Current
OPTUM Operations Eden Prairie, MN
  • Identify and analyze aberrant Medicare provider billing behavior trends. ​
  • Spearheading policy rewrite for DME Review Guidelines Committee.
  • Collaborate with Optum and UHC SIU Departments to review suspected fraudulent DME suppliers.
  • Participate in writing multiple Appeals policies and procedures.
  • Perform prepayment claims review for appropriate medical coding.
  • Mentor and coach appeals staff, including offshore, on new processes and procedures.
CODING TECH II, EDI COORDINATOR
September 2015 to June 2016
Roper St. Francis Healthcare Charleston, SC
  • Led electronic data interchange department, reducing claim rejection by 80%.
  • Analyzed electronic inpatient and outpatient claims at a rate of 190 to 270 per day.
  • Reviewed and abstracted inpatient and outpatient medical records.
  • Entered diagnosis and procedural codes used for services rendered.
MEDICAL OFFICE ASSISTANT, REGIONAL SCHEDULING
April 2012 to September 2015
Medical University of South Carolina Charleston, SC
  • Reviewed medical documentation and consulted with providers for accuracy of coding.
  • Responded to staff inquiries regarding coding and diagnosis.
  • Handled insurance rejections and denial issues until resolution was achieved.
  • Managed data entry of diagnostic procedures and treatments.
LOAN OPERATIONS MANAGER
January 2010 to January 2012
First Citizens Bank/Atlantic Bank & Trust Charleston, SC
  • Collaborated with FBI investigators regarding prior fraudulent loan practices.
  • Worked directly with FDIC to close out books and documentation of bank's loan portfolio.
  • Streamlined payment posting processes improving work-flow of payment program by 25%
  • Audited existing loan portfolio risk performance; reported to Bank's Executive Leadership.
Licenses
American Academy of Professional Coders; CPC
This resume is created in 7 minutes.
Profile

Bringing strong desire to learn. Bilingual, hard worker with strong Economics background and focus on contributing to team success. Adaptable and punctual worker skilled at increasing efficiency and boosting office performance with diligence and attention to detail.

Skills
  • Ability to perform complex mathematical problems and model data
  • Fluent in English and Polish, learning French and German
  • Strong written and verbal communication skills
  • Superb critical thinking and analysis skills
  • Strong attention to details
  • Experience working in a culturally diverse environment in different countries, including Poland, Belgium and the United States
Experience
- | Honolulu, HI Administrative Assistant / Household Manager 10/2016 - 05/2020
  • Monitored expenses and income for 5-member household.
  • Coordinated activities to foster health and wellness for active household.
  • Managed scheduling for all appointments, including medical and dental visits.
  • Oversaw the intake and discharge processes, which included filling out paperwork, for individuals.
  • Assisted in defining roles for parolees and members of household, creating environment of personal responsibility for words and behavior
  • Planned fun excursions to enhance physical abilities and expose children to stimulating, educational activities.
  • Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
DC Swim Week | Washington, DC Program Coordinator 11/2016 - 08/2017
  • Coordinated, tasked and supervised staff to sustain organizational operations and champion organizational mission.
  • Proposed and developed new programming ideas and special features to drive audience engagement.
City Park Hotel | Poznań, Poland Business Conference Coordinator 10/2015 - 08/2016
  • Organized venue for details such as decor, catering, entertainment and equipment
  • Organized corporate events, including luncheons and dinners, conferences and special events
  • Gathered event requirements, including venues, budgets, guest lists, catering and event timelines through face-to-face client meetings
Hotel Les Bruyères | Champlon, Belgium Receptionist 06/2015 - 10/2015
  • Directed clients to appropriate personnel to address concerns, resolved complaints or answered account-related questions
  • Provided information to callers and drafted office emails
  • Met incoming customers with professional approach and provided friendly, knowledgeable assistance
Education and Training
Poznan University of Economics and Business | Poznan, Poland Bachelor of Science in Economics 2016
Georgetown University | Washington, DC Postgraduate Course in Business Communications 2017
Leeward Community College | Pearl City, HI Certificate in Microsoft Office 2018
Stafford House International | Chicago, IL Postgraduate Course in English 2018
University of California - Davis | Davis, CA Certificate in Marketing 07/2020
University of California - Davis | Davis, CA Specialization in Search Engine Optimization 08/2020