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Professional Summary
Organized and efficient Eligibility Intake Worker highly skilled in office administration, data organization, proofreading, database management and word processing.
Skills
  • Professional phone etiquette
  • Excellent communication skills
  • Customer service-oriented
  • Flexible
  • Accurate and detailed
  • Works well under pressure
  • Advanced clerical knowledge
  • Multi-line phone proficiency
  • Administrative support specialist
  • Critical thinker
  • Accounts payable specialist
  • Microsoft Office Proficiency
  • Incoming Mail
  • Time Management
  • Dedicated Team Player
  • Strong Problem Solver
  • Multiple Tasks
  • Office Management Skills
  • Communication Skills
Work History
Eligibility Intake Worker/ Advocate Assistant, 08/2014 to Current
 Womanhaven – 510 Main Street Suite 106 El Centro, CA. 92243
  • Conduct landlord outreach throughout the county of Imperial and cultivate relationships with landlords and facilitate the availability of units for clients.
  • Locate Units that meet the housing needs of families and conduct initial unit inspections for code compliance and violations with completion of appropriate documentation.
  • Conduct lease-up meetings with landlords and tenants, explaining the roles and responsibilities of each party.
  • Coordinate with CFS Operations and case management team to facilitate moving and relocation of families, resolve tenant and landlord issues.
  • Complete all required paperwork, data entry, communications, and filing and reporting housing stability, landlord challenges, home visit maintenance reports and resolutions.
  • Receive clients, interview and refer them.
  • Answer crisis and informational calls, referring clients to appropriate staff members.
  • Assist clients in completing intakes and providing instruction as necessary.
  • Perform crisis intervention in person and on telephone.
  • Compile data and prepare statistical reports.
  • Operate a variety of modern office equipment , including a computer, copy machine, and a fax machine, keep all forms updated and in supply.
  • Receive and dispense correspondence.
  • Keep stock and order supplies as needed.
  • Participate in special projects as requested and attend meeting as assigned.
  •  Provide intern supervision as needed


Sterile Processing Technician, 11/2011 to 05/2014
 El Centro Regional Medical Center – 1415 Ross Avenue El Centro, CA. 92243
  • Perform duties with minimum supervision related to operating gas and steam sterilizers.
  • Provide chemical and biological testing, monitoring, decontamination, packaging, sanitation and assembly of medical equipment and supplies.
  • Receive, store, inventory and distribute sterile equipment and supplies.
  • Perform computer entry for supply requisitions, input patient charges, inventory levels and other data entry required for department operations.
  • Authored new policies and procedures for department needs. 
  • Provide physicians, patients and staff with required information and follow appropriate HIPPA Standards.
Medical Office Assistant, 08/2009 to 08/2010
 San Diego State University – 619 Heber Avenue Calexico, CA. 92231
  • Responsible for answering multi-lined phones, screened calls, took messages, scheduled appointments and greeted patients.
  • Retrieved and filed patient files.
  • Use of Microsoft Word, Excel, PowerPoint, Outlook and Internet for office use.
  • Use of fax machine, made copies for patient and staff, received co-payments, verified patient insurance coverage, sent and received correspondence.
Cashier/ Office Assistant, 11/2001 to 06/2009
 Walmart – 2150 N. Waterman Avenue
  • Performed cash, check and credit card transactions, provided customer service, assisted in merchandise returns.
  • Performed register audits, provided change for cashiers and customers, cleaned and zoned departments.
  • Assist in Personnel office, calculated and computed employee schedules, trained incomming employees, maintained employee files, distributed payroll, made copies, used fax machine.
Education
GED: 2010
 Desert Oasis High School - 1302 S. 3rd Street El Centro, CA. 92243
Associate of Science: Administration Of Justice, Imperial Valley College - 380 E. Aten Road Imperial, CA. 92251
Certificate: Medical Office Assitant, 2010
 San Diego State University - 619 Heber Avenue Calexico, CA. 92231
This resume is created in 7 minutes.
Professional Summary
I have good communication skills. I can speak,write,and read spanish very well. Im reliable and responsible. 
 
 
I have references available upon request 
Licenses
certified medical assistant 
Skill Highlights

  • computer skills
  • Taking vital signs 
  • patient care
  • appointment scheduling
  • insurance verification
  •  electrocardiogram (EKG)
  • inventory
Professional Experience
  • ​​Established medical diagnoses. Record patients' medical history, vital statistics, or information such as test results in medical records.
  • Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
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  • Interview patients to obtain medical information and measure their vital signs, weight, and height.
  • Authorize drug refills and provide prescription information to pharmacies.
  • Show patients to examination rooms and prepare them for the physician.
  • Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.
  • Contact medical facilities or departments to schedule patients for tests or admission.
  • Operate x-ray, electrocardiogram (EKG), or other equipment to administer routine diagnostic tests.
  • Greet and log in patients arriving at office or clinic.
  • Schedule appointments for patients.
  • Inventory and order medical, lab, or office supplies or equipment.
  • Record patients' medical history, vital statistics, or information such as test results in medical records.
  • Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
  • Interview patients to obtain medical information and measure their vital signs, weight, and height.
  • Authorize drug refills and provide prescription information to pharmacies.
  • Show patients to examination rooms and prepare them for the physician.
  • Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.
  • Contact medical facilities or departments to schedule patients for tests or admission.
  • Operate x-ray, electrocardiogram (EKG), or other equipment to administer routine diagnostic tests.
  • Greet and log in patients arriving at office or clinic.
  • Schedule appointments for patients.
  • Inventory and order medical, lab, or office supplies or equipment.
medical assistant/ EKG technician Mar 2007 to Feb 2009
 Cardiology Associate Of Brooklyn － Brooklyn , NY Attach electrodes to the patients' chests, arms, and legs, connect electrodes to leads from the electrocardiogram (EKG) machine, and operate the EKG machine to obtain a reading.Prepare and position patients for testing.Supervise or train other cardiology technologists or students.Perform general administrative tasks, such as scheduling appointments or ordering supplies or equipment.Conduct electrocardiogram (EKG), phonocardiogram, echocardiogram, stress testing, or other cardiovascular tests to record patients' cardiac activity, using specialized electronic test equipment, recording devices, or laboratory instruments.Set up 24-hour Holter and event monitors, scan and interpret tapes, and report results to physicians.Set up 30 day event monitors Perform an EKG on patients that also had pacemaker and defibrillator Obtain Insurance Pre-Authorization for medical procedures.
MEDICAL OFFICE ASSISTANT Oct 2009 to Jan 2010
 CARDIOLOGY ASSOCIATES OF BROOKLYN － BROOKLYN, NY Record patients' medical history, vital statistics, or information such as test results in medical records.Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.Interview patients to obtain medical information and measure their vital signs, weight, and height.Authorize drug refills and provide prescription information to pharmacies.Show patients to examination rooms and prepare them for the physician.Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.Contact medical facilities or departments to schedule patients for tests or admission.Operate x-ray, electrocardiogram (EKG), or other equipment to administer routine diagnostic tests.Greet and log in patients arriving at office or clinic.Schedule appointments for patients.Inventory and order medical, lab, or office supplies or equipment.
MEDICAL ASSISTANT May 2013 to Feb 2014
 OPHTALMOLOGIST OF BAY RIDGE － BROOKLYN, NY Record patients' medical history, vital statistics, or information such as test results in medical records.Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.Interview patients to obtain medical information and measure their vital signs, weight, and height.Authorize drug refills and provide prescription information to pharmacies.Show patients to examination rooms and prepare them for the physician.Explain treatment procedures, medications, diets, or physicians' instructions to patients.Contact medical facilities or departments to schedule patients for tests or admission.Operate x-ray, electrocardiogram (EKG), or other equipment to administer routine diagnostic tests.Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.Greet and log in patients arriving at office or clinic.Schedule appointments for patients.
CORDINATOR Apr 2016 to Sep 2016
 S&A UNIFIED HOME CARE － BROOKLYN, NY Help patients get long term care service,faxing,prepare profile to hire home attendant ,Answer phone and emails,computer , Created new processes and systems for increasing customer service satisfaction.Developed highly empathetic client relationships and earned reputation for exceeding sales goals.Worked under strict deadlines and responded to service requests and emergency call-outs.
Education and Training
High School Diploma 1987 FORT HAMILTON HIGH SCHOOL － BROOKLYN, NY
High School Diploma, MEDICAL ASSISTANT 2006 FRANKLIN CAREER INSTITUTE － BROOKLYN, NY
This resume is created in 7 minutes.
Professional Summary
Dependable and punctual Housekeeper who works well with others and believes in working hard to satisfy each client.
Skills
  • Work independently
  • Punctual
  • Works well with others
  • Dependable
  • Quick Learner
  • Reliable
  • Valid Driver Licence
  • Trustworthy Client-focused care
  • Interpersonal skills
  • Time management
  • Compassionate and trustworthy
Work History
Waitstaff / Housekeeper, 11/2016 to Current
Atria Retirement Home
  • Atria Retirement Canada Saskatoon, Sk Serve clients meals in a timely manor.
  • Keep a positive and friendly attitude.
  • Bust tables and keep dining area clean.
  • Clean rooms to the satisfaction of all clients.
Continuing Care Assistant, 10/2016 to 05/2017
Nurse Next Door
  • Nurse Next Door Saskatoon, Sk Provide any and all care to clients in their home.
  • Provide friendly and positive assistants at all times.
  • Provided transportation, assistance and companionship to clients.
Cashier/Key Holder, 06/2015 to Current
A&L Laundromat
  • A&L Laundromat, Prince Albert Handle cash, open/close store, fill custom orders (hospital, contractors), keep store clean and tidy.
Housekeeper/Cook, 05/2010 to 09/2016
Lange Wheat Acres Medstead
  • Wash/fold laundry, cleaned floors and walls, dusting, lawn care, washed windows, washed dishes.
  • Prepared hot meals for supper.
Medical Office Assistant, 02/2011 to 04/2012
Prince Albert Medical Walk in Clinic
  • Prince Albert Medical Walk in Clinic, Prince Albert Put patients in rooms, communicate with doctors, make patients feel comfortable, assist the doctor with anything they need, multi task, make sure all supplies are stocked, sterilize all instruments after used and put away, urinalysis.
Area Manager, 05/2007 to 02/2015
International Clothiers
  • Randy River/International Clothiers, Prince Albert Sole Manage of Randy River and International Clothiers as well as supervisor of Fairweather.
  • Deal with customers, customer service, train staff, scheduling, time management, handling cash, receive and put away stock, able to follow direction, ability to work well with others or alone, multi task.
Education
Certificate : Continuing Care Assistant , April 2016
Saskatchewan Polytechnic - Prince Albert
Certificate : Medical Office Assistant, 2009
Stratford Career Institute -
This resume is created in 7 minutes.
Professional Summary
Detailed Medical Professional with 20 years experience in a healthcare setting with experience in patient care, research and complex laboratory procedures.
Skills
  • Data and statistical analysis
  • Phlebotomy knowledge
  • HIPPA compliance
  • Sharp critical thinker
  • Lab testing and reporting
  • CLIA & OSHA compliance
Work History
Medical Assistant, 06/1997 to Current
 NC Center for Reproductive Medicine – Cary, NC
  • Maintained accurate records of patient care, condition, progress and concerns.
  • Monitored vital signs, such as blood pressure and pulse.
  • Responded appropriately to the physical, emotional and developmental needs of patients.
  • Provided pre- and post-operative care.
  • Manage invitro fertilization cycles for both self and donor eggs, keeping complex data and statistics on success rates.
  • Maintain drug inventory
  • Scheduling appointments
  • Responsible for education patients on administering their medications and consents required through the IVF processes.
Sales Associate, 04/1995 to 06/1997
 Belk – Cary, NC
  • Prioritized helping customers over completing other routine tasks in the store.
  • Built relationships with customers to increase likelihood of repeat business.
  • Completed all cleaning, stocking and organizing tasks in assigned sales area.
  • Engaged with customers in a sincere and friendly manner.
Office Manager, 02/1993 to 04/1995
 Transglobal Express Service – Brooklyn, NY
  • Coordinated domestic and international money wiring arrangements.
  • Managed office supplies, vendors, organization and upkeep.
  • Answered and managed incoming and outgoing calls while recording accurate messages.
Medical Office Assistant, 09/1992 to 02/1993
 West Africa Laboratory – Liberia
  • Collected blood samples for malaria research program
Education
Bachelor of Science: Community Health Education, Current
 Southern New Hampshire University - New Hampshire


Associate of Arts: General Studies, 2005
 Wake Technical Community College - Raleigh, NC



Certification: Developing Clinical Research Associate Skills, 2001
 University of North Carolina - Chapel Hill, NC
This resume is created in 7 minutes.
Professional Summary
A diverse and hardworking professional Medical Assistant who is looking to obtain a position within the healthcare arena where I can utilize my clinical and administrative skills.
Skills
  • Dementia and Alzheimer's knowledge
  • Trustworthy companion
  • Compassionate caregiver
  • Efficient and reliable team player
  • Feeding assistance expert
  • Patient-focused care
  • Feeding assistance expert
  • Companionship and emotional support
Work History
Medical Office Assistant, 08/2013 to Current
 Northwell Ob-Gyn of Garden City – Garden City, NY
  • Conduct the following procedures: D&C's, Colposcopy's, medication prior to procedures, labs, urine analysis, NST machines, prepare anesthesia medication, endometrial biopsies.
  • Input patient information in Workflow and Sunrise Sun labs programs.
  • Interface with patients, including taking vitals, blood pressure, and prepare patients for procedures.
12/2012 to Current
 Dr. Milagros Diaz – Plainview, NY
  • Draw blood for all prenatal screening, STD testing and all blood sent out to lab.
  • Conduct the following tests: D&C's, Colposcopy's, medication prior to procedures, labs, urine analysis, NST machines, prepare anesthesia medication, endometrial biopsies.
  • Input patient information in Workflow and Sunrise sun labs programs.
  • Interface with patients, including taking vitals, blood pressure, and prepare patients for procedures.
12/2010 to 08/2013
 University Plaza Gynecological OB/GYN – Garden City, NY
  • Conduct the following procedures: D&C's, Colposcopy's, medication prior to procedures, labs, urine analysis, NST machines, prepare anesthesia medication, endometrial biopsies.
  • Input patient information in Workflow and Sunrise sun labs programs.
  • Interface with patients, including taking vitals, blood pressure, and prepare patients for procedures.
Medical Assistant Extern, 12/2017 to 01/2008
 Northport Medicenter – Northport, NY
  • Provided support to the medical staff by performing various tasks such as: phlebotomy, Recording vital signs, temperature, weight, electrocardiograms, urine in/output, Eye exams, constant observation, and patient safety.
  • Assisted the doctor with OB and penile exams, sutures, optical procedures, and all Aspects of emergency care.
  • Set up and removed Holter monitors; utilized spirometer on patients.
  • Answered phones, scheduled appointments, filed patient charts, entered blood test information into the computer, and sent specimens to laboratories.
Education
1/08
 Sanford-Brown Institute - Garden City, NY
 Medical Assisting Program Certification and intensive 900-hour course comprised of theoretical and practical application of essential medical assisting skills including: Clinical Skills *Monitoring vital signs, charting, exam methods, electrocardiograms, OB/GYN procedures, storing bio chemical waste and CPR. Lab Procedures *Microscope usage, collecting specimens, smear procedures, occult blood test, glucose test, venipuncture, and urinalysis. Administrative Duties and Health Insurance Processing *Computer usage, coding, patient scheduling, and claims processing. Medical Terminology, Anatomy and Physiology
High School Diploma: Liberal Arts Pre nursing
 Suffolk Community College - Brentwood, NY
 Liberal Arts: Pre-Nursing -36 Credits
This resume is created in 7 minutes.
Summary
Apprentice Optician seeking for mentorship guidance in the eyeglass industry. Experience in providing outstanding service developed through years of combined Customer Service and Medical Office Assistant work.
Skills
  • MS Office Proficient
  • Good knowledge of computers and electronic devices
  • Basic clerical knowledge 
  • Reliable and dependable
  • Flexible, Friendly, and Approachable
  • Honest and Enthusiastic
  • Able to learn new skills quickly
Work History
Medical Office Assistant, 06/2016 to 11/2016
Castledowns Medicentre – Edmonton, AB, Canada

  • Assisted in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, home care forms).
  • Adeptly managed multi-line phone systems and pleasantly greeted all patients.
  • Verified patients' eligibility and claims status with insurance agencies.
  • Entered orders into the EMR system efficiently and without errors.
  • Diligently filed and followed up on third-party claims.
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
  • Interviewed patients to obtain medical information, weight and height measurements and vital signs.
  • Assessed patients and documented their medical histories.
Customer Service Representative, 07/2015 to 03/2016
Dominium Sport Service – Edmonton
  • Provided customers with outstanding service at all time in respectful and professional manner 
  • Transported money from different concessions.
  • Handled the training of newly hired employees.
  • Processed transactions quickly and efficiently using cash registers.
  • Collaborated with colleagues in fulfilling customer requests.
Cashier/ Customer Service, 03/2015 to 01/2016
7-Eleven – Edmonton, AB, Canada
  • Developed positive customer relationships through friendly greetings and excellent service.
  • Answered questions regarding merchandise.
  • Stocked shelves and supplies and organized displays.
  • Handled currency and credit transactions quickly and accurately.
Education
Diploma: Optician, In Progress
NAIT - Edmonton, AB, Canada
Diploma: Medical Office Assistant, 2016
The Medical Reception College - Edmonton, AB, Canada
Upgrading Program: Grade 11 & 12 Courses, 2015
NorQuest College - Edmonton, AB, Canada

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