Medical Representative resume examples

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Skillful Medical Representative resume

IBRAHIM AHMAD YOUNIS
Accomplishments
  • Different training programs including selling skills and medical training programs covering different therapeutic areas as follows, Basic Selling Skills Hoffman La-Roche 2005.
  • Negotiation Skills Hoffman La-Roche 2005.
  • Social Style-Win skills Hoffman La-Roche 2005.
  • Gustav Kaiser Training International Australia 2006 Which consider the most advanced training course in the sales and marketing field include 4 stages and every stage have separate quiz.
  • Include (Basic sales skills - Public speaking - written proposal - personal psychology - presentation skills - self motivation - conducting negotiation Planning and preparation skills - handling objection Dealing with the complaints and finally effective influence within and outside the organization.
  • Performance Management Hoffman La-Roche 2005.
  • Rosass Fundamentals sale skill 2007 Hoffman La-Roche 2005.
  • Roche secure learning system 2008.
  • Roche behavior in business course 2009.
  • Roche PMY (performance management yearbook program) Roche CRM (customer relation management) Negotiation skills and persuasive force 2010 CEMAI training center.
  • Key account managements strategy and selection.
  • Certified international Project manager from the international Academy of project management.
  • Certified sales performance managment Consulting fundmental course accomplishment.
Professional Summary
Experienced market Access management professional bringing more than 15 year  experiences with strong communication skills.Results-oriented, strategic Professional sales manager with reputable consulting in the pharmaceutical industry. Experienced manager with excellent Market access and project management skills. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences.  
Skills
  • Clinical experience Client Self-motivated
  • Account management Customer-oriented
  • Problem resolution Employee relations
  • strategic objective execution Employee relations
  • Excellent communication skills Project management
  • Key account generation Leadership/communication skills
  • Proficiency with CRM systems Consulting managment.
  • Conflict resolution Sales analysis
  • Account development staff motivation
  • Time Management
  • Self-motivated
  • Excellent verbal communication
  • Excellent negotiating tactics
  • Goal-oriented
  • Relationship and team building.
  • Value excellence strategy.
  • Government relations knowledge building, Self-motivated, stock control, Time Management, verbal
  • communication,Budget Forecast,Business Development.
  • Strategic objective execution
  • Strategic planning capability
  • Analytical thinker
  • Accomplished leader
  • Strong presentation skills
Work History
Market Access Associate Director 07/2016 to Current
MSD Oncology KSA Business Gate
  • Defined strategy and business plan for Oncology in the Saudi Market for MSD
  • Built strategic alliances with regulatory team that resulted in Securing the Price of Keytruda in SFDA to aligned with GCC unification price.
  • Build a market Access Team dedicated for Saudi including 2 KAMs and Pricing manager.
  • Engage with KSLs and strength the image of MSD at strategic oncology center.


Sales Manager of GCC 12/2014 to 07/2016
imshealth Dubai Clover bay tower Business bay
  • ims healthcare Riyadh Sales manager ims healthcare GCC , Riyadh head office Managing the Sales operation and Project Solution for KSA and Upper Gulf Kuwait Qatar & Bahrain.
  • Coaching the KAM team to cover all the pharmaceutical industries for business intelligence and commercial effectiveness by promoting the company services in a proper timing with proper solutions.

Senior Market access /Medical science liaison manager 01/2014 to 11/2014
JANSSEN GCC
  • Responsible about market access strategy and medical activities for CNS in whole GCC.
  • Strengthened company's business by leading implementation of CNS projects in GCC.


Market Access Project Manager 05/2012 to 05/2013
Janssen Phahrmaceutical Riyadh Riyadh KSA
  • Janssen Riyadh, market access lead for immunology & psychatry in GCC Health care system Developed and directed strategy for launch of new products to be Added in The formulary Accountable for MOH&Institution Market access including overall customer satisfaction.
  • Market Access Project Manager GCC Janssen Pharmaceutical Riyadh JANSSEN Pharmaceutical Companies of johnson and johnson GCC HEAD Office at Riyadh, ksa Identified process improvements in the day-to-day functioning of the department.
  • Developed and achieved Health economics and Market access goals.
  • Ensure that the new products are adopted by key stakeholders and therefore accessible upon approval and launch with minimum barriers to use.

Key Account Manager 02/2010 to 04/2012
Hoffmann La Roche Ltd Riyadh
  • Adding all new items in the formulary(oncology, virology, hematology, Immunology, anemia, transplantation) follow up all the tenders and finalize the awarded quantity.
  • follow up all the portfolio in NUPCO.
  • Handling promptly the addition of potential new products to hospital formulary Developed tool to track and monitor personal sales opportunities, deals in progress and finished contracts.
  • Planned client relationship cultivating events to promote growth, resulting in an expansion of clientele base.
  • Consistently met and exceeded department expectations for productivity and accuracy levels.
  • Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts.
  • Responsible for implementing all business-building and relationship-building expectations with uniquely assigned accounts and customers.
  • Built strong client relationships and provided high value-adding services, resulting in a 20% company market share increase.

MOH Specialist 01/2006 to 02/2010
F Hoffmann La Roche Ltd Riyadh
  • covering Central and Eastern Province with Remote areas.
  • Inclusion of Roche Oncology and Hematology products in MOH hospitals formulary after filling, recommending, and following up with different MOH committees.
  • Promoting Roche osteoporosis (bonviva,, Rapilysin) in MOH hospitals.
  • Handling promptly the addition of potential new products to hospital formularies.
  • Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts.
  • Responsible for implementing all business- building and relationship-building expectations with uniquely assigned accounts and customers.
  • Planned and executed national sales department improvements, updating the company's approach to marketing, cost analysis, presentations and territory establishment.
  • Planned and led training sessions to promote sales team professional development and sales goal reinforcement.
  • working in the new lunched items with cost effective modules formulate the strategy of collecting data.
  • submission of files for the new molecules in the formulary.

institution specialist 01/2006 to 07/2006
Hoffmann La Roche Ltd Riyadh
  • Identified prospective customers using lead generating methods and performing an effective calls per day.
  • protect our products from generics Create a new relations with KOL'S.
  • Close follow up for our orders in each institution.
  • Strategically planned methods to achieve operational goals and targets.

Medical Representative 02/2005 to 12/2005
Hoffman La Roche company Riyadh
  • Identified prospective customers using lead generating methods and performing an average of 60 cold calls per day Identified and qualified customer needs, developed sales strategies and negotiated and closes profitable projects with a 100% success rate.
  • Roaccutane, Xenical, Dilatrend) Developed and maintained long-term relationships with customers and pharmcy directors.
  • Organized due diligence in preparation for sale of business unit.
  • Achieve the target with close monitoring for liquidation and expiry for each product.
  • Prepared monthly sales reports for each account.
  • represent all the cardiology and dermatology lines.

Quotation supervisor 06/2004 to 11/2004
AMCO Riyadh
  • prepare all the quotation for each company in each account ( institution & Private) Follow up each quotation till order released Receive the original purchase order and deliver it to the company follow up the delivery situation with communications and cooperation between the purchasing department.
  • Build strong relations with the planner and purchaser in each account.

Chief Pharmacist 01/2002 to 04/2004
SMCH Riyadh
  • supervising Narcotic & Controlled Medication in the hospital with clear plan for stock management and strategic planing for new quantities needed.
  • supervising Inpatient pharmacy department by handling all the floor stocks and unit dose system and chemotherapy preparation.
  • implementing internal pharmacy department system by leading and managing staff pharmacist as chief pharmacist.
  • starting satellite pharmacy plan in the hospital and stock control management in the hospital.

Education
Bachelor of Science: Pharmaceutical Scince 2001 King Saud University - Riyadh
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Job-winning Medical Representative resume

Maulik Patel
Professional Summary
5+ years' progressive experience working in a retail environment. Proficient in overseeing store operations and achieving set goals, understanding marketplace needs and strategies needed to drive sales and ensuring proper merchandise presentation. Successful track record of controlling store expenses to maximize profitability.
Skills
  • Strong leadership qualities, interactive, and approachable
  • Time-management skills and multitasking abilities
  • Good problem-solving skills
  • Excellent organization, record keeping, communication and writing skills
  • Budgeting and forecasting
  • Cost reduction strategies
  • Ability to work in a fast-paced environment
  • Good knowledge of software for payrolls (Kronos Workforce) and purchase order management (JDA PMM).
  • Skilled at working under pressure and performing multiple tasks at once.
  • Staff training and development
  • Merchandising
Work History
Operations Manager Hudson Group, Edmonton International Airport - Edmonton 10/2017 - Current
  • Assist the General Manager in maximizing sales and profits by meeting and exceeding sales budgets while minimizing shrink.
  • Assist the General Manager in recruiting and developing quality staff at all levels.
  • Provide all inputs to location succession planning.
  • Manage total nine different types of stores - Four Hudson News (convenience), two Euro cafe(food) and Sunglass Hut, Tech On The Go, and Travel & Leisure (specialty)
  • Supervise a team of10 Supervisors and 72+ Sales Associates.
  • Ensure communications between the home office and the General Manager is delivered to all staff levels.
  • Control payroll and expense through maximizing staff productivity, properly and efficiently allocating labor, and by monitoring monthly store expenditures against budget.
  • Ensure full adherence to all company policies and procedures.
  • Implement and enforce controls that protect the companies assets form internal and external shrink.
  • Ensure overall floor coaching and supervision is delivered consistently to ensure excellent customer service.
  • Complete on a timely basis all administrative work as assigned by the General Manager, (i.e.scheduling, back office administration).
  • Perform daily/weekly operational audits.
  • Ensure adherence to all promotional programs and reports deficiencies in compliance with the General Manager.
  • Demonstrate excellent product knowledge and visual merchandising skills visual presentation, stock replenishment and housekeeping are maintained.
  • Fulfill all responsibilities of General Manager in his /her absence including responsiveness to landlord and home office requests.
  • Recruit, interview, test and selects employees to fill vacant positions.
  • Plan and conduct new employee orientation to foster the positive attitude towards company goals.
  • Provide Dufry +1 Certified Training (DCT) to all newly hired employees.
  • Keep records of benefits plans (Sunlife Health Insurance) participation such as insurance and pension plan, personnel transactions such as hires, promotions, transfers, performance reviews.
  • Administer benefits programs such as life, health, dental and disability insurances, pension plans, vacation, sick leave, leave of absence, and employee assistance.
  • Train management in interviewing, hiring, terminations, promotions, performance review, safety, and sexual harassment.
  • Conduct store inventories once per year.
Warehouse Manager Hudson Group, Edmonton International Airport - Edmonton 08/2017 - 10/2017
  • Fulfilled all responsibilities of General Manager in his /her absence including responsiveness to the landlord and home office requests.
  • Protected all company assets in the warehouses including non-stock merchandise.
  • Directed seven warehouse shipping associates.
  • Provided a safe and clean environment for warehouse personnel.
  • Recruited and trained warehouse personnel.
  • Scheduled warehouse operational hours to accommodate business requirements.
  • Placed stock orders as required and keep the record by using Citrix Receiver and JDA PMM.
  • Counted and received incoming merchandise; reports shortages/overages to vendors in a timely manner, before required deadlines.
  • Counted and completed all appropriate paperwork for merchandise returns to vendors.
  • Adjusted prices (markups/ markdowns) as per the General Manager\\\\\\\\'s instructions.
  • Provided ongoing stock replenishment to the sales floor.
  • Isolated, sorted, and organized all damaged and outdated products for subsequent supplier credits and returns.
  • Arranged monthly meetings with sales representatives to provide information to the General Manager regarding new products on the market and to obtain credit for damaged/outdated products.
  • Organized all preparatory work for quarterly press counts and annual inventory.
  • Facilitated the smooth integration of both terminals\\\\\\\\' warehouse operations, in order to increase efficiency.
  • Picked up incoming stock and delivered materials to designated locations.
Duty Manager Hudson Group, Edmonton International Airport - Edmonton 11/2014 - 08/2017
  • Responsible for ensuring the delivery of exceptional customer service at all times.
  • Performed Cash register opening, closing, maintenance, deposit, and transaction audits to ensure accuracy and efficiency.
  • Generated interest and awareness by, selling a program, promotions, advertising, and follow-up.
  • Accountable for achieving operational excellence through ongoing coaching and development personnel and of sales associates.
  • Responsible for achieving all key performance indicators including sales, customer experience, and operational targets.
  • Collaborated with leadership to determine ongoing strategic action plans that support all key business objectives.
  • Participated in staff training, development, and appraisal.
  • Performed inventory counts and report discrepancy to immediate authority and loss prevention team.
    Ensured staff is ell disciplined, on time and dressed in a proper manner.
  • Maximized customer service by training staff, overseeing operations and resolve issues in a timely manner.
  • Handled money, balanced tills, processed credit card payment batches and prepared bank deposits.
  • Updated daily logs, computer tracking systems, and other relevant documentation.
Sales Associate Hudson Group, Edmonton International Airport - Edmonton 02/2014 - 11/2014

  • Evaluated my sales performance and ensure achievement of all targets.
  • Performed training for every new product launch to give best sales results.
  • Contacted team via email and phone to inform them about new offers and change.
  • Provided information to our customers on warranties, maintenance of their devices, activating or troubleshooting their devices and hardware specifications.
  • Accurately documented sales and/or customer account changes in our Company systems and databases.
  • Mentored new sales associates to contribute to the store's positive culture.
Assistant Store Manager Mac's convenience store and Gas bar - North Bay 09/2013 - 12/2013

  • Promoted from Team Leader to Assistant Manager within 3 months.
  • Performed daily, weekly biweekly or monthly inventory counts.
  • Prepared reports on sales volumes, merchandising and personnel matters.
  • Authorized return of merchandise.
  • Assigned sales workers to duties.
  • Resolved problems that arise, such as customer complaints and supply shortages.
  • Supervised and coordinated activities of workers.
  • Managed staff of seven sales associates, two team leaders.
Sales Associate Mac's convenience store and Gas bar - North Bay. 05/2013 - 09/2013
Cashier Esso Gas Station - Toronto 12/2012 - 05/2013
Medical Representative Lupin Pharmaceutical Ltd - Ahmedabad, India. 02/2011 - 09/2011
  • Arranged appointments with doctors, pharmacist, and hospital medical teams, which may include pre-arranged appointments.
  • Made presentations to doctors, practice staff and nurses in GP surgeries, hospital doctors and pharmacists in the retail sector.
  • The presentation may take place in medical settings during the day or may be conducted in the evenings at a local hotel or conference venue.
Education
Post Graduation Diploma: Biotechnology Technologist - Industrial Microbiology Centennial College - Toronto, ON, Canada April 2013
Bachelor of Pharmacy: Rajiv Gandhi University - India May 2010
Availability: Full time / Part time.
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Experienced Medical Representative resume

Houda DHIAB
Educational Qualifications
PharmD: 2014-2015 Monastir University Monastir, Tunisia
Bachelor of Pharmacy: 2001-2006 Monastir University Monastir, Tunisia
Internship
Intern Pharmacist: 01/2006 to 07/2006      
FATTOUMA BOUGUIBA ACADEMIC HOSPITAL
Under the supervision of a registered pharmacist :
  • assist in dispensing outpatient prescriptions, inpatient medication orders and discharge prescriptions.
  • assist in the provision of comprehensive pharmaceutical care through integrated drug distribution and clinical services
Clinical Experience (including training)
Pharmacist 09/2015 to 03/2017 ALLIL PHARMACY Tunisia
  • Checked prescriptions to ensure that there are no errors and that they are appropriate and safe for the individual patient 
  • Oversaw the pharmacy assisants' and technicians' drug preparation and distribution activities to provide safe, efficient care for patients.
  • Directed operations to increase efficiency and minimize patient wait times.
  • Consistently upheld proper pharmacy and general safety procedures and standards.
  • Maintained drug inventory levels by ordering necessary medications and supplies and verifying deliveries against purchase orders.
  • Appropriately resolved customer issues, complaints and questions.
Assistant Pharmacist 01/2014 to 03/2014 KULUD AlWAKRA PHARMACY Doha, Qatar
  • Interpreted and evaluated the validity and safety of medication orders and prescriptions.
  • Dispensed and delivered patient medications to patients.
  • Communicated with all customers and staff in a pleasant and professional manner.
  • Advised customers on the selection of medication brands, medical equipment or healthcare supplies.
  • Successfully assisted customers with medical issues and provided valuable healthcare counseling.
 
Trainee Pharmacist 11/2011 to 11/2012 BESSADOQ Ali Pharmacy Tunisia
  • Verified accuracy and completeness of information on prescription.
  • Prepared Medications for Dispensing.
  • Counseled patients on medications to be self-administered correctly. Provided friendly customer service at prescription drop-off and pick-up counters.
  •   Provided advice on the dosage of medicines and the most appropriate form of medication.
  • Maintained proper storage and security conditions for all drugs.​​
Medical Representative 03/2010 to 03/2011 NASSER PHARMACY Bahrain
  • Increased sales over one year period.
  • Updated database with customer and sales information.
  • Informed management of special sales and service issues.
  • Builded relationships with clients, while maintaining current relationships effectively.
  • Valuated competitors and performed market research.
Pharmacist Responsible of The Quality Control 08/2007 to 07/2008 ALLIANCE PHARMA LABORATORIES Tunisia
  • Inspected, tested and measured materials and products to spec.
  • Handled, measured and mixed chemicals following prescribed methods and testing requirements.
  • Supervised technicians, technologists and other scientists.
  • Marked drugs with grade and acceptance-rejection status.
  • Interpreted and classified production and quality data for drugs.
  • Documented, filed and maintained proper inspection records and quality assurance documents ​
License
  • Registered Pharmacist N 3630

National Council of the order of Pharmacists.Tunisia

Valid from 29/01/2007 Till Date

  • Medical License N 2552

Qatar Council for Healthcare Practitioners QCHP

Issue date :  26/02/2014   Expiry date: 18/06/2019

Training Courses
  • Immediate Life support                  

Qatar, 08 March 2014

  • 4th Qatar International Pharmacy Conference

Qatar, 16 to 20 November 2017 

References
1.    NAJJARM MohamedFadhel
Prof. Hosp. Univ.Biochemistry and Toxicology Laboratory Director
najjar.fadhel@rns.tn
2.    BESSADOQ Ali
Pharmacy Manager
Phone: 216 75 392 129
Declaration
I hereby declare the above mentioned information is true and verifiable to the best of my knowledge and I bear responsibility for the correctness of the above mentioned particulars.
 
Date:                                                                         Signature:
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