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Professional Summary

Certified Phlebotomist and Medical Assistant seeking to obtain a position in patient care where my knowledge and experience can be utilized as well as enhanced

Licenses

Certified Medical Assistant

Certified Phlebotomy

Certified CPR

Skill Highlights
  • HIPAA Knowledge

  • Injections

  • Athena Software System

  • EKG

  • Centrifugation Machine

  • Mac Software

  • ICD-10-CM /CPT/ HCPCS codes Knowledge

  • OSHA Knowledge

  • Medical Billing & Coding

  • Nextgen EHR, EPM Software 

  • Bookkeeping & Filing

  • Microsoft Office Software

  • Customer Service

  • PowerPoint
Work Experience
Medical Scheduler Mar 2016 to Current
Virtue Access Center Mount Laurel Township, NJ Patient triage navigation scheduler: handling inbound calls for established  and new Virtue (patients).  Working with insurance companies, nurses and doctors to get needed answered. Up to 70+calls a day. Dealing with wide spectrum of doctors for example, Schedule patients with an Endocrinology, Podiatrist, Primary Care and Family Medicine Physicians. Email scripts over to pharmacy for medication refills, reschedule and cancel appointments. Experience in NexGen EPM, EHR and CRM
Medical Assistant Feb 2015 to Feb 2016
Mercer Bucks Cardiology Robbisville, NJ

Patient Triage: Assist provider with exams and treatments, record patient history medication, vitals. Verify lab and test results, Coumadin check (finger sticks) EKG, Holter system and Treadmill Stress test.( pacemakers, ICD's etc) responsible for SRS rx for prescription refill and test scripts. Knowledge on the Athena software system

Assistant Phlebotomy Aug 2014 to Feb 2015
Harris School of Business Hamilton, NJ

Assist students to apply tourniquet to the arm, locate assessable vein, and teach student the order of draw procedures

Medical Assistant/ Phlebotomy Mar 2012 to Aug 2013
Yue.Wang MD LLC Hamilton, NJ

Patient Triage:  vital sign, performing EKG's, finger-sticks,  venipuncture urinalysis test , filing medical record, collect co-pays, reschedule/ scheduling appointments and email pharmacy prescription information , clean and sanitize all exam rooms and equipment  

Entrepreneurship Sep 2002 to Current
Hopewell Gardens Pennington, NJ

Operate and own a business in a senior independent living facility.

Serve 40 loyal clients a month, schedule and reschedule appointment, Oversee cash flow with Intuit Software, and perform bookkeeping with Quick Books application

Maintain budget expense reports, pricing, merchant accounts, purchase/inventory supplies, and create marketing strategies

Master Stylist Sep 2002 to Dec 2012
JC Penny Lawrenceville, NJ

Establish and maintained rapport with clientele base of over 400 customers

Successfully enhanced retail product annual sales by 60%

Scheduled 300 appointments and follow-up weekly, designed new hairstyles for both genders for variety hair types.

Perform: Up-dos, Cutting, Highlighting, Permanent waves, Straightening and Coloring

Medical Biller Sep 1998 to Oct 2002
Alta Services Hamilton, NJ

Processed over 400 Worker Compensation claims, verified insurance eligibility, documented medical charts and created invoice ICD-9/CPT-4 codes, and prepared HCFA-1500 forms for outpatient.

Education and Training
Certified , CMA 2009 Harris School of Business Hamilton, NJ

Coursework in Anatomy, Physiology and Health Assessments

Medical Codes and Forms, Billing Insurance, and Law

Certified , Phlebotomy 2009 Harris School of Business Hamilton, NJ

Blood collection by venipuncture, and capillary technique from patients of all age, urine drug screen collections and breath/saliva test

License, Cosmetology 2002 Empire Lawrenceville, NJ
EKG/Phlebotomy 2016 Safe Care Health Care School Hamilton, NJ Phlebotomy (National Health Association) CPR
This resume is created in 7 minutes.
Summary
Experience surgery scheduler and registrar with 20 years of experience in the healthcare field.  Skilled in optimizing clinic workflows by managing patients and physicians schedule.  Recording,filing patients medical records and also have an excellent communication skills. 
Skills
  • Medical Terminology
  • Customer Service
  • Scheduling
  • Insurance Authorization
  • Excellent Computer Skills
  • Written Skills
  • Electronic Medical Records
Experience
06/2000 to Current
Medical Scheduler Radiotherapy Clinics of Georgia Decatur, Ga
  • Scheduling new referrals for multiple locations.
  • Tracking outside test for patients.
  • Gathering patients information such as, demographic,insurance,pathology reports and lab reports.
  • Schedule outside studies and procedures as needed. 
  • Ability to answer patients questions regards to surgery, etc.
Education and Training
1982
Certificate: Medical Assistance Atlanta Medical and Dental Careers
This resume is created in 7 minutes.
Summary
Dedicated and conscientious Administrative Professional at determining timely solutions to challenging situations using superior communication skills and strong work ethic to drive to success. Specializing in administrative support for busy hospitals and medical offices.  Committed to delivering quality service; minimal supervision required.
Skills
  • Medical Transcription 
  • Self-directed
  • Professional and mature
  • Billing and coding
  • Body Systems and Medical Terminology
  •  Insurance eligibility verifications
  • Claims appeal procedures
  • Problem resolution ability
  • American Red Cross
  • X-ray 
Experience
Personal Trainer - Transition 07/2016 to Current LA Fitness
  • Supported patients with customized patient teaching tools.
  • Developed patient care plans, including assessments, evaluations, and nursing diagnoses.
  • Taught clients how to modify exercises appropriately to avoid injury.
  • Assisted older adults with weight training programs by setting up equipment and providing detailed instructions.

Medical Scheduler 01/2005 to 06/2016 University of Chicago Hospital
  • Maintained patient appointment book for entire department
  • Schedule all appointments
  • Assists patient in scheduling appointment
  • Entered new patient demographics and updated patient information in the computer system 
  • Obtain insurance information and ensured accuracy for billing
Education and Training
August 2016
  • ISSA-INTERNATIONAL SPORTSSCIENCES ASSOCIATION
Community
  •    ​
This resume is created in 7 minutes.
Professional Summary

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company's mission and success. 

Skill Highlights
  • Strong organizational skills
  • Active listening skills
  • Energetic work attitude
  • Telecommunication skills

  • Inventory control familiarity
  • Telephone inquiry specialist
  • Customer service expert
  • Opening/closing procedures
Work Experience
Receptionist
January 2014 to September 2014
Anderson Care Group Houston, TX
  • Filed and organized records
  • Worked as a team member performing office duties, product assistance and answering phones
  • Printed, sorted, and copied papers
  • Expressed appreciation and provided customers satisfaction
  • Assisted customers with any complaints
  • Maintained security by following procedures; monitoring logbooks and complying with organizational policies, rules and regulations
Medical Scheduler
June 2012 to March 2013
Methodist Hospital Houston, TX
  • Obtained patient information at the time of admission and assisted in filling out forms, relevant documents and case histories
  • Filed and distributed daily schedules for doctors and staff
  • Completed daily attendant logs for providers
  • Maintained and updated physician and patient data
  • Managed the front desk operations; completed patient claim forms
  • Organized and maintained confidential medical files and records
  • Prepared draft agendas for meetings; wrote and distributed minutes and scheduled appointments
Customer Service Representative
September 2011 to March 2012
ACS Houston, TX
  • Sprint Representative
  • Assisted customers with store and product complaints
  • Troubleshoot phones and change phone plans
  • Successfully interacted with customers and retail buyers to expedite orders
  • Increased store sales by 90% upselling merchandise
  • Executed outbound calls to existing customer base resulting in an increase in sales
Education and Training
High school Diploma : General Studies, 2010 Marque Christian Learning Academy Houston, TX, United States
Skills

Type 50 wpm and Microsoft Office