Medical Secretary resume examples

Choose and edit as your own

Get inspired by the best resume examples picked for your profession and create your!

Add pre-written phrases

Describe yourself as a professional just in 2 clicks! All the phrases you need are prepared by us

Save and Download your Resume

Save it in PDF format. Ready-to-sent to you employer!

This resume is created in 7 minutes.
Professional Summary

Strategic administrative professional with 10+ years mastery experience entailing planning, organizing and managing an entire office administration. Advance expertise utilizing numerous office computer software programs, accounting systems, record management; in addition to reports and reconciliation processes. Reputation for recognizing detail as well as a skilled communicator; gifted with problem solving skills for employee mediation including team building and maintaining morale.

  • Detail Oriented
  • Accounting/Bookkeeping
  • Groupwise( emailing system)
  • Cerner( Patient charts)
  • Visitrax-Soneto( Scheduling system)
  • Written and typed communication
  • Internet Research
  • Familiar with Joint Commission guidelines
  • Time management
  • Dictation, time keeping
  • Insurances/Billing
  • Experienced in billing and collection procedures.
  • Advanced medical terminology knowledge.
  • Patient-oriented medical personnel with strong attention to detail, professional telephone etiquette and organization skills.
  • Data management
  • Documentation expertise
  • Clerical support
  • Clear oral/written communication
  • Team building/Exceptional Judgement
  • Excellent multi-tasking ability
  • Friendly nature
  • Intermediate Level -Microsoft Suite (Word, PowerPoint, Excel, Access, Outlook)
  • Medical billing and coding specialist with 2 years providing administrative and patient support in hospital and medical office settings.
  • Personnel file management
  • Policy and procedure development
  • Background checks
  • Conflict resolution
  • Payroll administration
  • Interviewing
Work History
11/2018 to Current
Secretary B LifeBridge Health ( Sinai Hospital) Baltimore, MD

Time Editor training -Kronos 70 active employees

Various Compentencies including variences and smart sheet enteries. 

Office 365: Word, Excel, OneDrive, SP, Teams: File maintenance and creation

Accounts Payable

FP revenue cycle 

  • Transfers and sent phone calls, guests and mail to correct staff members.
  • Records new hires, transfers, terminations, changes in job classifications in the HR tracker system
  • Devise systems of organizing records, contracts, agendas and reports to maintain order and improve information tracking.
  • Produces highly accurate internal and external office collateral, communications and forms such as letters and memoranda.
10/2017 to Current
Patient Access Associate Sinai Hospital Emergency Room Baltimore, MD
  • Interview patients to obtain demographics and insurance information- make changes as necessary
  • Manage various general office duties such as answering multiple telephone lines, completing insurance forms and mailing monthly invoice statements to patients.
  • Collect co-pays
  • Verifies insurances
  • Medicaid/Medicare Certified (see certifications)
  • Demonstrates high standards of performance, including teamwork, communication and compassion.
  • Worked directly with RN's, Doctors, PA's to improve throughput and patient satisfaction. 
12/2016 to 08/2017
Medical Secretary (Sinai Hospital) Ultimate Staffing Services Baltimore, Maryland, United States

Payroll/ Vacations with minimal errors/35+ employees Manage; MD Call schedules/Cardiac/PEDS/Daily Work Schedules for day to day operations Manage office staff to create a pleasant work environment Provided Human Resource support such as recruiting, on boarding new hires.

  • Executive Administrative Support C-Level in all business functions necessary.
  • Represents Executives/ Directors by screening incoming telephone calls; recording and transmitting messages; scheduling, receiving, and announcing scheduled patients and visitors.
  • Serves and protects the health care community by adhering to professional standards, hospital policies and procedures, federal, state, and local requirements, and Joint Commission on Accreditation of Healthcare Organizations (JCAHO) standards
  • Maintained computer and physical filing systems.
  • Completed bi-weekly payroll for 35+ employees.
  • Created reports and presentations.
  • Created boardroom and courtroom multimedia presentations including video and text- sync' d depositions for enhanced understanding.
07/2015 to 02/2016
Office Manager/Business Development Guardian Community Health Systems Owings Mills, MD
  • Developed standard operating procedures for all administrative employees.
  • Sourced vendors for special project needs and negotiated contracts.
  • Recruited and hired qualified candidates for vacant and new positions.
  • Designed marketing brochures and wrote website copy.
  • Met challenging quotas for productivity and accuracy of work.
  • Leveraged advanced skills and training to support operational needs of multiple departments.
  • Obtained documents, clearances, certificates and approvals from local, state and federal agencies.
  • Developed new process for employee evaluation which resulted in marked performance improvements.
  • Analyzed departmental documents for appropriate distribution and filing.
10/2011 to 04/2015
Scheduler/ Payroll/Billing Coordinator ACCESS Nursing Services Lutherville, MD

Managed 200+ in the field/Processed Violations due to infractions of employees Home Care Scheduling/ Hospital Staffing/ Assistant Living / CNA/GNA/Med- Tech Human Resource support/on boarding, Recruiting, New Hire Paperwork Rebuild business back 100% after layoff in 2014

  • Maintained Accounts Receivable/Payable and Petty Cash/ Budgets and Ledgers
  • Created, Maintained and updated client files according to state, federal & Corporate guidelines.
  • Maintained computer and physical filing systems.
  • Completed weekly payroll for 200+ employees.
  • Met challenging quotas for productivity and accuracy of work.
  • Answered and quickly redirected up to 20 calls per 60min time frame .
  • Obtained documents, clearances, certificates and approvals from local, state and federal agencies.
01/2003 to 10/2011
Administrative Assistant State Farm Gwynn oak, MD

HR(Maintaining compliance)Provided Stellar Customer Service and Resolved Customer complaints . General office duties, including

  • Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
  • Ordered and distributed office supplies while adhering to a fixed office budget.
  • Coordinated domestic and international travel arrangements, including booking airfare, hotel and transportation.
  • Managed office supplies, vendors, organization and upkeep.
  • Helped distribute employee notices and mail around the office.0
Bachelor of Science: Business Administration-Human Resources Management
Eastern Gateway Community College/ Strayer Univeristy - Steubenville, OH/ Owins Mills
  • Concentration in Business Management and Human Resources
  • Coursework emphasis in Marketing, Business and English
  • Advanced training in Microsoft Word and Excel
  • Worked directly with senior leadership to re-build business after layoff in 2014.
  • Suggested and oversaw implementation of office software and client/employee filing systems
  • Increased revenue by 40%  / increased employee retention
  • Team lead for team-building and morale.
  • Customer Service
    Consistently received positive feedback from guests and created repeat business by developing long-term relationships with customers.
    Handled guest complaints, maintaining a positive dining experience for all rest.
  • Named “Employee of the Month” in 2012, 2014.
  • Supervised team of 5 staff members.

CMS-Medicare Training
Medicaid Training
A.I.D.E.T- customer service training
Care first Insurance Training



This resume is created in 7 minutes.

To obtain a challenging and rewarding position that would utilize my vast experience, knowledge and skill level. To use my varied background in the daily challenges presented, while learning and employing skills that would further enhance my professional pursuits within a growing organization.

Provisions Salon Chicago, IL Salon Operations Manager / Beauty Consultant 10/2013 to Current
  • Promote and sell salon services and products
  • Recommend home care hair regimens and treatments
  • Mentor new staff to enhance salon development and increase productivity
Avalon Foot Clinic Chicago, IL Medical Secretary 11/2011 to 07/2013
  • Ensured physician productivity by maintaining calendars; scheduling patient appointments; physician consultations; professional meetings, conferences; teleconferences, and travel
  • Handled front office duties, phones, greeting and directing of patients
  • Created, maintained, and updated files maintaining a calendar for all active cases, monitoring and tracking filing dates; prepared all invoices accepting payments from clients as needed
Oh Taste and See Sweets Chicago, IL Cook / Sales Clerk 07/2005 to 11/2011
  • Regularly developed meals and new recipes in accordance with consumer tastes, nutritional needs, and budgetary considerations
  •  Operated cash register with proficiency
  • Ensured smooth kitchen operation by overseeing daily product inventory, purchasing and receiving

Preferred Meal Systems Cook and Inventory Clerk 08/2004 to 06/2005
  • Prepared customized meals
  • Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports
  • Managed incoming products and tracked product expiration dates
High School Diploma 1992 Chicago Vocational High school , Chicago, IL
2009 Axia University of Phoenix , Chicago, IL
Skills & Achievements
Administrative Assistant Functions, Bookkeeping, Cash Handling, Customer Service, Data Entry, Inventory, Microsoft Office Suites,  Retail, Sales, and Supervisory Experience
  • Part-owner and salesperson for Malik Paul Clothing       
  • Customer Service Representative of the Year Award          
  • CPR certified
This resume is created in 7 minutes.
Professional Summary
An Administrative Assistant who goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale.
    • Bi-lingual (English/Spanish)
    • Typing (50-60 wpm)
    • Excellent communication skills
    • Articulate and well-spoken
    • Customer service-oriented
    • Flexible
    • Accurate and detailed
    • Multi-line phone proficiency
    • Administrative support specialist
  • Computer Literate
  • Word Perfect 5.1/6.0 
  • Lotus 1-2-3
  • IDX System
  • Microsoft Word 2010
  • Microsoft Excel 2010

Chief Court Administrative's Service Excellence Award
Work History
Pre-Litigation Legal Secretary, 01/2017 to Current
Farah and Farah
  • Provide clientele customer service, answer multiple lines of incoming calls, coordinating voice to voice conference calls; Coordinating daily calendar for the Attorneys; Process daily incoming mail and out going mail, scanning documents, filing, and serve as back-up personnel.

Clerk Typist Specialist, 07/2015 to 04/2016
State of FL Department of Corrections
  • File preparations on fingerprints, elements, photos, confidential documentation; Served as back up personnel.

Administrative Assistant, 06/2008 to 09/2014
State of CT Judicial Branch, Jury Administration
  • Processing of confidential information; Processing mail and data entry; Answer multiple lines, scanning documents, faxing, producing letters, emails; Served as back-up personnel.

Court Operations Assistant, 08/2007 to 06/2008
State of CT Judicial Branch, New Britain Superior Court (CT)
  • Provide customer service to the public; Assistant to the jury clerk during jury duty selection; Processing of mail, data entry, filing; Answer multiple lines; Served as back-up personnel.

Court Operations Assistant, 02/2007 to 08/2007
State of CT Judicial Branch, New Haven Superior Court (CT)
  • Provide customer service of motions and pleadings being submitted; Process mail, data entry, filing; Cash out the register at the end of the day; Served as back-up personnel.

Office Clerk/Administrative Clerk, 10/2005 to 02/2007
State of CT Judicial Branch, Office of Victim Services
  • Produce typewritten materials; Receive, record, and disburse money; Answer multiple lines; Processes bi-weekly payroll; Served as back-up personnel.

Medical Secretary, 06/2004 to 12/2004
Seabury Retirement Home Care (CT)
  • Fillings, thinning of medical records, booking transportation; Answering multiple lines; data entry, filing; Served as back-up personnel.

Associate of Science: Administrative Careers in Science, 1994
Manchester Community Technical College - Manchester, Connecticut
Associates Degree in Science, Clerk Typist Certificate, Receptionist Certificate
Travel and Tourism Certificate: 1997
The Sawyer Business School - East Hartford, Connecticut
This resume is created in 7 minutes.
Professional Summary
Organized Medical Biller / Transcriptionist with foundation in records management. Experienced in billing and collection procedures. Advanced medical terminology knowledge.
Work History
09/2000 to 09/2004
Medical Biller Aero Ambulance Hackensack, NJ

  • Verified patients' eligibility and claims status with insurance agencies.
  • Diligently filed and followed up on third party claims.
  • Interacted with providers regarding billing and documentation policies, procedures and regulations.
  • Accurately posted and sent out all medical claims.
  • Submitted electronic claim documentation for timely filing.
  • Performed billing and coding procedures for ambulance services.
  • Verified benefits and eligibility.
  • Responded to correspondence from insurance companies.
  • Posted and adjusted payments from insurance companies.
  • Confidently handled claim denials and appeals.
  • Examined patients' insurance coverage, deductibles, insurance carrier payments and remaining balances not covered under their policies when applicable.
  • Prepared billing correspondence and maintained database to organize billing information.

02/1998 to 09/2000
Medical Secretary Dr. Gary Stern Teaneck, NJ

  • Prepared billing correspondence and maintained database to organize billing information.
  • Printed and reviewed monthly patient aging report and collected overdue payments.
  • Examined patients' insurance coverage, deductibles, insurance carrier payments and remaining balances not covered under their policies when applicable.
  • Evaluated patients' financial status and established appropriate payment plans.
  • Handled claim denials and appeals.
  • Posted and adjusted payments from insurance companies.
  • Responded to correspondence from insurance companies.
  • Evaluated and verified benefits and eligibility.
  • Performed billing and coding procedures for emergency room and outpatient services.
  • Submitted paper claims documentation for timely filing.
  • Accurately posted and sent out all medical claims.
  • Determined prior authorizations for outpatient procedures.
  • Assigned appropriate medical codes.
  • Compiled necessary documents for surgical billing.
  • Prepared patient charts, pre-admissions and consent forms as necessary.
  • Filed and followed up on third party claims.
  • Prepared patient charts accurately and neatly for the office.
  • Verified patients' eligibility and claims status with insurance agencies.
  • Managed a multi-line phone system and pleasantly greeted all patients.
  • Maintained updated knowledge of coding requirements, through continuing education and certification renewal.
  • Verified appointment times with patients.
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.

02/1991 to 07/1998
Billing / Shipping Manager Unik International Carlstadt, NJ

  • Prepared billing correspondence and maintained database to organize billing information.
  • Printed and reviewed monthly patient aging report and solicited overdue payments.
  • Identified and resolved patient billing and payment issues.
  • Posted and adjusted payments from companies.
  • Managed a multi-line phone system.
  • Entered orders into database.

Medical Transcription Degree: Medical Transcription
American Business Academy - Hackensack, NJ
  • Coursework in Healthcare Management
  • Coursework in Medical Front Office Assisting
  • Coursework in Healthcare Administration
  • Certificate in Health Information Administration
  • Emphasis in Medical Transcription and Billing
  • GPA 4.0
  • Certificate for HCFA complected course 
  • Medical Terminology and Anatomy
  • ICD-9  / CPT coding

  • Medical terminology expert
  • Billing and collection procedures expert
  • Patient chart auditing ability
  • HCPCS Coding Guidelines
  • Insurance and collections procedures
  • Ambulance coding familiarity
  • Office management professional
  • Office support (phones, faxing, filing)

  • Records management professional
  • Records maintenance professional
  • Familiar with commercial and private insurance carriers
  • Patient referrals expert
  • Understands insurance benefits
  • Research and data analysis
  • Close attention to detail
  • Excellent verbal communication
This resume is created in 7 minutes.
Professional Summary
Dedicated Customer Service Representative who provides exceptional customer service through active listening and problem solving. Detail-oriented, proficient in computer database management, file organization, and medical coding. Highly accurate and efficient with strong time management skills and reliable, hard-working nature.
  • Filing systems expertise
  • Medical terminology understanding
  • Records management
  • Paperwork processing
  • Service-oriented
  • Written and verbal communication
  • Computer proficiency
  • Billing oversight
Work History
Care Coordinator, 08/2017 to Current
Healthcare Scouts Florida
  • Remote Call Center Care Coordinator for major US Health Insurance Company, Worker's Compensation Division.
  • Researches and interprets member information by effectively using the appropriate system containing information including, but not limited to, member eligibility, member benefits, authorizations, and provider networks.    
  • Provides outpatient authorization to members and practitioners for routine ambulatory certifications not requiring case review.   
  • Refers members who require urgent or emergent care, or services rendered in a setting other than a practitioner's office to Case Managers.               
  • Demonstrates a basic understanding of all products for assigned region. Refers questions to Senior Customer Service Representative, Supervisor, or Case Manager as appropriate.             
  • Maintains complete and accurate system documentation of all customer interactions.        
  • Maintains documentation in member files according to standard policies and procedures.        
  • Demonstrates professionalism and presents a positive image of the company when interacting with members and providers.         
  • Demonstrates responsiveness and a sense of urgency when dealing with members and providers.      
  •  Supports individual and team goals and initiatives; accepts ownership for individual results.       
  • Performs other duties as required.
Teleoperator, 09/2016 to 12/2016
Atento Caguas, PR
  • Analyzed call volume and average call time to monitor Customer Service Representative performance and productivity.
  • Managed high call volume with tact and professionalism.
  • Defused volatile customer situations calmly and courteously.
  • Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment.
Medical Secretary Internship, 10/2015 to 01/2016
Consultorio Médico Villa Blanca Caguas, PR
  • Customer Service, answering incoming calls and resolving patients inquiries.
  • Performed insurance verification, pre-certification, and pre-authorization.
  • Collected, posted, and managed patient account payments, and prepared and submitted claims to insurance companies.
Salesperson, 10/2010 to 12/2014
E.A. Puertas y Ventanas Caguas, PR
  • Open and close the store.
  • Customer Service, answering incoming call with customers product inquiries.
  • Provided and demonstrated product information, features and operation.
  • Placed customer orders, managed payment procedures.
  • Arranged delivery of product. Deposited cash and checks.
  • Maintained cleanliness of the showroom.
Front-End Manager, 04/1996 to 07/2010
Western Beef Supermarket New York, NY
  • Managed and trained front end assistants and cashiers.
  • Prepared weekly work schedules and assigned specific duties for over 30 employees in order to best meet the needs of the store.
  • Supervised proper customer check out process and troubleshooting resulting in a seamless customer experience.
  • Resolved customer's services and billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.
  • Executed daily administrative and accounting tasks of balancing out cash register at end of each shift.
  • Responsible for the collecting cash when required from register.
  • Supervised and handled WIC checks and Lotto sales and payouts.
Medical Secretary with Medical Billing: 2016
Edic College - Caguas, Puerto Rico
  • Fluent in English and Spanish.
This resume is created in 7 minutes.
Detail-oriented individual with extensive experience performing medical clerical duties and patient screenings in a busy clinical setting.
  • Healthcare billing proficiency
  • Strong medical ethic
  • Problem resolution ability
  • Patient/family focused
  • Medical coding capability
  • Medical Terminology
  • Answered multi-line phones system
  • Scheduling appointments capability 
  • Filing system
  • Excellent communication skills
Career Counselor 11/2013 to Current Harries-Casel Nursing Academy Palm Bay , FL
  • Helped graduates learn job search skills, such as interviewing and networking.
  • Assisted graduates with creating resumes.
  • Communicated with agencies, assisted living facilities, and local hospitals to search for employment opportunities for students. 
Employment Specialist 11/2009 to 11/2013 AARP SCEPT Program Melbourne , FL
  • Directly assisted customers choose, obtain and maintain competitive employment.
  • Actively developed positive relationships with employers throughout the community to facilitate successful placement of individuals.
  • Completed daily documentation of the work that was conducted with the individuals toward completing/achieving their goals 
Medical Secretary 06/2000 to 08/2009 Melbourne Internal Medicine Associate Melbourne, FL
  • Obtained information by contacting appropriate personnel or patients.
  • Pulled patient charts for upcoming appointments.
  • Assist customers with their issues, resolution of bills problems, and handled irate customers in a manner consistent with company policy.
  • Collected patients' payments, posted the daily charges, and prepared daily deposits
Office Administrator 04/1998 to 03/2000 Lowenhart Podiatrist Melbourne, FL
  • Scheduled patient appointments for high volume medical facility
  • Handled front office duties, phones, greeting and directing of patients.
  • Assembled, compiled & maintained patient records and charts.
  • Verified insurance and authorization for medical treatment of patients as needed.
This resume is created in 7 minutes.
Professional Summary
Seasoned Project Management professional offering 10+ years of management  experience in in a variety of industries. Expertise in process improvement, budgeting and forecasting and works well with people at all levels of the organization, including with stakeholders, customers and outside vendors. Dedicated to bringing organization to the next phase of growth and development as well as improving processes, streamline operations and increase revenue.
  • Project Management 
  • Multi-site Operations
  • Personable & Dependable
  • Expense Reports
  • Project Planning & Development
  • Logistics Management
  • Procedure Development
  • Employee Relations
  • Performance Evaluations
  • Advanced Problem Solving
  • Dedicated Team Player
  • Strategic Planning
  • Analytical & Organized
  • Contract Negotiation
  • Advanced Project Management Certificate - University of Utah
Work History
Project Management Specialist/GBSD Operations Lead for Utah, 03/2017 to Current
The Boeing Company
  • Coordinating project activities, collaborating with project team members, developing measurable project goals and objectives, and monitoring progress toward achievement.
  • Developing, maintaining, and tracking project plans by updating and modifying various program documents, and managing business variables like budgets, schedules, risks, issues, and project resources.
  • Developing and applying negotiating skills in support of various project tasks.
  • Writing and disseminating work plans and project documents, including procedures, proposals, progress reports and presentations.
  • Assisting in gathering project-related information to support the creation and production of various reports.
  • Evaluating, scheduling, and managing of interrelated projects such as coordinating project delivery and communicating project status to management.
  • Performing project tasks and records progress in accordance with accepted project management standards in the industry such as PMI, Project Management Body of Knowledge [PMBOK], ANSI, and ISO standards.
  • Participating in and contributing to work-group meetings and developing project management training programs.
Office Administrator, 12/2016 to 03/2017
The Boeing Company
  • Coordinating and processing domestic and international business travel arrangements as well as monitoring designated business traveler's logistics.
  • Generating expense reports and assisting in reconciling corporate credit card charges to ensure timely and accurate reimbursement and verifying payments to corporate credit cards. 
  • Collecting and compiling data to provide visibility of status for traveler's review and/or signature by creating, editing and maintaining electronic and written communication.
  • Tracking and maintaining information relative to department and business operations as well as verbally communicating a wide variety of information to multiple audiences.
  • Processing incoming and outgoing communication and correspondence to ensure proper dissemination of information.
  • Prioritizing and scheduling management-level employee time and availability as well as tracking and maintaining designated conference room schedules for availability and efficient use of resources.
  • Coordinating with the appropriate focal(s) to support the acquisition and maintenance of resources.
  • Ordering and maintaining office supplies including planning and implementing logistics for executive level internal and external events.
  • Designing and implementing budgets for different departments and delegating responsibilities to the other staff.
Project Coordinator/Office Manager/Co-Operational Partner, 12/2012 to 12/2016
Lassonde Entrepreneurial Institute
  • Supported all special and sponsored projects for the Lassonde Institute Executive team by managed multiple concurrent, highly visible projects.
  • Planning event from start to finish according to requirements, target audience and objectives and implementing innovative and strategic skills to enhance the event's success.
  • Coordinating all operations including handling the budget, troubleshooting any problems that arise, hiring and supervising support staff and the marketing and promotion of events.
  • Managing two historic buildings including moving-in agreements, tenants, building maintenance, organization of products and moving out process.
  • Handling purchasing, vendor and contracts management such as vendor contracts, purchasing while ensuring adherence to institutional and university policies and regulations.
  • Responsibility for the business administration and financial management including; policy and procedure creation and implementation, budget management of 26 separate accounts; accounts receivable, accounts payable, reconciliation, bill payment, purchasing, reimbursements, bookkeeping, and 167 Scholarships across 23 separate programs.
  • Developing and managing of 23 student programs, 165 student leaders, Lego League, Utah Entrepreneur and leadership programs, including hiring new student leaders after an extensive vetting and interview process.
  • Performing various administrative work such as extensive use of MS Office, data entry, clerical work, event organization, maintaining calendar and answering phones.
Academic Coordinator: Medical School Year II, 07/2011 to 12/2012
School of Medicine/Medical Education
  • Creating and maintaining Course Schedules (WebCT, MBM Calendar), daily and hourly sessions, entering course and session objectives including topics and faculty for each session.
  • Managing post lecture materials, PowerPoint slides, reading assignments, integrating cases, homework assignments, self-assessments/quizzes as well as announcements and organization of WebCT Courses.
  • Maintaining evaluations of course & instructor, student groups, and peers for curriculum committees including monthly meetings, scheduling  preparing and distributing agendas.
  • Work closely with faculty involved in directing and teaching each unit/course curriculum-linked interactions with other School of Medicine and Health Sciences Center entities.
Medical Secretary, 12/2009 to 07/2011
School of Medicine - Division of Gynecologic
  • Assisting 3 doctors, 2 MA's and sharing an office with an OB clinic.
  • Scheduling, rescheduling and managing all new patients consults as well as managing return patients and follow ups.
  • Creating, updating and managing all patient charts including billing sheets for patient visits, surgery cases and inpatient visits.
  • Collecting and accounting for all co-pays and paying all clinic operational bills as well as department bills and doctors work related bills.
Outpatient Clinical Representative, 10/2007 to 12/2009
Huntsman Cancer Hospital - Radiation Oncology
  • Assisting 7 attending doctors, 6 resident doctors, 4 nurses, 2 MA's, and 15 radiation therapists in scheduling patient appointments.
  • Performing patient registration and insurance verification, collecting co-pays, and scheduling appointments for procedures.
  • Displaying excellent communication skills and telephone etiquette while guiding patients through this sometimes difficult process by kindly talking them through the steps and answering their questions and concerns. 
  • Responsible for maintaining HIPPA privacy guidelines in practice.
MBA: Project Management, 2019
Colorado Technical University - Colorado Springs, CO
Bachelor of Arts: History with a minor in International Studies, The University of Utah - Salt Lake City, UT
Associate of Science: Salt Lake Community College - Salt Lake City, UT