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Summary

Highly motivated, passionate leader who excels in a dynamic fast-paced learning environment. Great with children. Seeking an entry level educator position at the preschool level.

Highlights
  • 5+ years combined customer service & serving experience
  • Team player
  • Strong attention to detail
  • Skilled multi-tasker
  • Computer Proficient
  • Management Experience
  • Strong written & verbal communication skills
  • Solution based thinker
Experience
Child Nutrition Assistant Feb 2014 to Jun 2016
Westside Union School District Quartz Hill, CA
  • Supervise 100-120 kids every morning for breakfast. 
  • Prepare food and beverage items for the purpose of meeting mandated nutritional and projected meal requirements.
  • Collect cash, take inventory, ensure proper maintenance on industrial kitchen equipment. 
  • Train student workers in their jobs for the purpose of ensuring an efficient, safe, and sanitary work environment.
  • De-escalate any problems between students in the line ensuring student safety. 
Waiter Apr 2017 to Oct 2018
Norwegian Cruise Lines (Pride of America) Honolulu, HI
  • Maintain knowledge of MICROS systems.
  • Responsible for setting the tables, obtaining and arranging linen, silverware, china and glassware.
  • Consistently execute platinum standard customer service procedures 7 days a week 5 months no days off putting guest and customer needs before my own.
  • calculate figures and amounts such as discounts, interest, commissions, tips, proportions, percentages
  •  Maintain current knowledge of USPH / UKPH regulations.
  • Run and maintain 5-8 table section. 
Assistant Waiter Apr 2017 to Oct 2018
Norwegian Cruise Lines (Pride of America) Honolulu, HI
  • Garnish and Expo all food orders for waiter ensuring dish accuracy and customer satisfaction.
  • Multitasking w/extreme speed carrying up to 12 entres and 14 appetizers at a time to ensure proper expo time on food.
  • Carry back trays weighing a maximum of 50lbs.
  • Utilize 3 bucket system in disinfecting the side stand at the end of the night.
  • Followed company service standards and sequences of service for breakfast, lunch, dinner and buffets.
Education
2016 ASSOCIATE OF ARTS
Communications Antelope Valley College Lancaster, CA

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Career Focus
Looking for a full time career opportunity in a company that I can grow within. I am a loyal and trustworthy individual that is willing to put forth the effort and commitment required to succeed at any task that is put before me.
Core Qualifications
  • Computer skills. PowerPoint, Word, Excel, Internet
Work Experience
Handler
March 2013 to Current
Federal Express Boston, MA
  •  Move products and materials by hand or with basic material handling equipment.
  • Safely handle fragile, dangerous, and/or hazardous products.
  •  Manage cycle counting and inventory control procedures.
  • Operates forklifts in warehouse area to move materials or supplies to the appropriate location.
  • Lead a group of 4-6 employees.
  • Load and unload aircraft and company vehicles, efficiently and safely.
  • Maintained hazardous materials always be loaded in correct containers.
Sale Representative
November 2012 to Current
BP Gas Station East Boston, MA
  • Oversee gas pump security.
  • Accurate cash handling
  • Customer service.
  • Data entry.
  • Maintain Inventory. 
Customer Service Representative
September 2011 to October 2012
Blockbuster East Boston, MA
  • Ensured customers were satisfied with every part of the flooring experience.
  • Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.
  • Regularly sought opportunities to up sell and add on additional merchandise. Prevented store losses using awareness, attention to detail and integrity.
Nutrition Assistant
August 2008 to October 2009
New England Baptist Hospital Boston, MA
  • Customer service and data entry.
  • Checking patients scheduled diet and nutrition plans.
  • Helped to deliver and prep the food for patients.
  • Implemented patient feedback on food service.
Education and Training
High School Diploma : 2008 Academy of Public Service Dorchester, Ma
Skills
Customer service, data entry, Excel, PowerPoint, Word, Forklift certified.

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Professional Summary
 Seeking to obtain a responsible position as a Phlebotomy Technician within a company where my knowledge and skills can be utilized as well as enhanced. Comprehensive understanding of compliance and safety standards. Driven to provide empathetic patient-focused care. 
Certifications and Licenses
Certified Phlebotomy Technician 
Certified Medical Administrative Assistant 
Certified Nursing Assistant 
BLS & First Aid Certified 
Skill Highlights
  • Venipuncture & Capillary Puncture 
  • Blood Collection & Handling Safety 
  • Blood Specimen Storage
  • Patient & Donor Care
  • Efficient & Reliable Team Player
  • Detail Oriented
  • Strong Interpersonal Skills
  • Ability to Learn New Concepts Quickly 
Professional Experience
Oaks at Limestone Gainesville, GA Certified Nursing Assistant 05/2007 to 01/2017
  • Read and recorded temperature, pulse and respiration.
  • Observed and documented patient status and reported patient complaints to the supervisor. 
  • Assisted with adequate nutrition and fluid intake.
  • Provided transportation, assistance and companionship to clients.
  • Positioned residents for comfort and to prevent skin pressure problems.
  • Provided personal nursing care in pre- and post-operative situations.
Hall County School System Gainesville, GA Nutrition Assistant 08/2009 to 05/2012
  • Planned, prepared and served meals to students. 
  • Managed and maintained accurate records of inventory. 
  • Responsible for making sure that the kitchen area was properly stocked. 
  • Ensured a clean and safe environment. 
Dogwood Forest Gainesville, GA Certified Nursing Assistant / Med Tech 02/2006 to 04/2007
  • Distributed appropriate medications to residents. 
  • Maintained records of stocked medications and refills. 
  • Recognized and reported abnormalities and/or changes in patients' health status to nursing staff.
  • Assisted with ADLs.
  • Read and recorded temperature, pulse and respiration.
  • Directed patients in prescribed range of motion exercises.
Education and Training
Phlebotomy Technician 2017 North Georgia Nursing Academy, Flowery Branch, GA, USA
Certified Medical Administrative Assistant 2016 University of North Georgia, Oakwood, GA, USA
GED 2010 Adult Learning Center, Habersham, GA, USA
Experience
Performed 100 sticks during externship at Longstreet Clinic in Gainesville, GA. 

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Professional Summary
  • This is what i can bring to your company!
  • Motivated leader with strong organizational and prioritization abilities .
  • Very energetic!
  • I am excellent with communication and time management skills.
  • Handles tasks with accuracy and efficiency.
  • Responsible , passionate and self - motivated with that drive of excellence .
  • Highly trained Goals dedicated to high levels of customer satisfaction and also meeting aggressive business goals .
  • Certified Unique services CPR & First Aid certified.
  • Able to learn new tasks quickly and proficient in growing key customer relationships.
Skills
  • Fitness programming specialist
  • Strong teaching skills
  • Weight management consulting
  • Group exercise instructor
  • Excellent problem solver
  • Cash register familiarity
  • People-oriented
  • Sales experience
Accomplishments

  • Top 20 finalist in the jr. olympics 
  • Athlete of the year 2012 & 2013
  • Top Speed runner
Work History
August 2013-May 2014 Floater Creme de la creme | 3200 Crawford st.
  • Creme de la creme Houston, tx Confer with parents, guardians, teachers, counselors, or administrators to resolve students' behavioral or academic problems.
  • Communicate nonverbally with children to provide them with comfort, encouragement, or positive reinforcement.
  • Attend to children's basic needs by feeding them, dressing them, or changing their diapers.
  • Read books to entire classes or to small groups.
  • Serve meals or snacks in accordance with nutritional guidelines.




August 2012-May 2013 CASHIER | Gilly Hicks | HOUSTON, TX
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Issue receipts, refunds, credits, or change due to customers.
  • Assist customers by providing information and resolving their complaints.
  • Greet customers entering establishments.
  • Answer customers' questions, and provide information on procedures or policies.


February 2015-Current Nutrition assistant & Assistant Coach Apollo Track club | Houston
  • Cultivated positive relationships with participants by interacting with them during group fitness classes.
  • Educated clients about the long term health benefits of balanced diets and exercise programs.
  • Promotes Healthy eating.
  • Lecturing the kids on how important it is to eat healthy.
  • Promotes to stay healthy.


May 2016-July 2016 Seasonal (Hostess) Soco cafe | Omaha ne
  • Answered telephone calls and responded to inquiries.
  • Assigned patrons to tables suitable for their needs and according to rotation.
  • Set dining tables according to type of event and service standards.
  • Provided friendly and attentive service.
  • Relayed orders to bar and kitchen by quickly and accurately recording guest selections and keying them into the register.


February 2015-July 2016 waitress/hostess Aristocrat Life | 1515 pease st. Houston tx
  • Skillfully promoted items on beverage lists and restaurant specials.
  • Consistently provided professional, friendly and engaging service.
  • Monitored guest for intoxication and immediately reported concerns to management.

Education
2017 Associate of Arts: Fashion & Designs Houston Community College Downtown Houston

Current Associate of Science: dietetics University of Houston (online) 4800 Calhoun st.
Certifications