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Summary

Customer-oriented leader with strong history of high-performance in meeting and exceeding objectives. Dedicated and hardworking with internal drive to deliver excellence. Tactical team builder with strong background in training and team development.

Experience
01/2017 - Current Mosswood Apartments Victoria, Texas
Property Manager

My responsibilities include payment collections, leasing and lease signing, answering phones, advertising specials and availability, notice updates to residents and other community functions. Inputted information from customer calls and onsite service visits into the company's system using Yardi. Documented any updates to management on renewal progress, at-risk renewals and renewals forecast. Created spread sheets for electricity bills, unit inspections, filter changes, appliance conditions and completed invoices for vendor payments. Always shown exceptional attendance record with special attention to punctuality and preparation to work upon arrival. Post Harvey: 

  • Assisted in planning and executing demolition and reconstruction of apartments.
  • Led Mosswood team in delivery of Demolition post Harvey requiring close cooperation among members to share information and develop solutions to meet housing requirements.
  • Successfully led key projects (HVAC inspection, moisture mapping, appliance condition evaluation, ect) which resulted in accurate completion.
  • Ensured scopes were completed property and accordingly. 
03/2014 - 01/2017 Victoria Eye Center Victoria, TX
Ophthalmic Technician Worked up patients, checked vision, checked medications, assisted Physicians in patient relations and appointments. Ran diagnostic tests on patients whom needed testing for diagnosis such as Diabetic Macular Edema, and Macular Degenration as well as Topography for Corneal problems. Assisted in follow up appointments for LASIK surgery, Cataract surgery, Pterygiectomy surgery. Assisted in contact lens fittings, glaucoma pressure testing. Recorded diabetic information.
08/2011 - 10/2013 Atlas Tubular LP Robstown, TX
Office Assistant

Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members. Supported clerical needs of office manager and other employees, including taking messages, scanning documents and routing business correspondence. Took inventory for supply orders, order and distribute supplies, created spreadsheets, kept office clean and orderly, assisted in company employee luncheons.

Relocated to Victoria and took time off after having my son.

11/2010 - 07/2011 Aces and Eights Robstown, Texas
Oil Field Sales

Went to oilfield companies through out South Texas and assisted in promoting product sales for company. Showed excellent customer service and communication skills in discussing and showing products. Educated customers about product features and technical details to highlight benefits and correct misunderstandings. Worked with vendors and customers to optimize delivery schedules and promote satisfaction from day one.

Education and Training
2020
Working toward Certificate in Real Estate Victoria College - OnCourse
2009 Buda, Texas, United States
High School Diploma in Basics Jack C Hays High School Graduated with 3.2 GPA and ranked 103 out of 445
Victoria, Texas, United States
Some College (No Degree) Victoria College
Activities and Honors

MCJROTC - Through 2006-2009 of High School

Acknowledged for money management during demolition process post Hurricane Harvey

This resume is created in 7 minutes.
Introduction
Offering 25 years of combined Optometry and Ophthalmology experience, coupled with exceptional patient care skills involving patients of all ages - from pediatric to geriatric. Finding comfort in both individual and team settings I bring high energy and positivity to the workplace. I am driven to utilize current skills and build upon them and am hoping to obtain a position in a thriving ophthalmology clinic that will further expand my knowledge in the field of ophthalmology. 
Skills
  • EMR experience ( EPIC, Medflow, MDI , Integrity, AdvancedMD and Allscripts )
  • Patient History and work up
  • Refraction
  • Ascan, IOLM, OCT, HRT, Pachymetry, Pentacam and Fundus Photography ( Zeiss and Heidelberg)
  • Visual Field ( Humphrey )
  • Corneal Topography
  • Retinal Assisting experience with drawing up and inventory of injectable medications 

 

  • Scribe to physician (both general ophthalmology and vitreoretinal speciality) Assist in minor procedures (Chalazion I&D, Lid Lesion Biopsy )
  • Cataract Surgery Coordinator 
  • Ability to speak Spanish (3 years education)
  • Ability to verify and transpose glasses prescriptions
  • Contact Lens Fitting - Insertion and removal
  • Glasses Selection 
Experience
01/2018 to Current
Scribe to Physician / Certified Ophthalmic Technician Northwest Eye Surgeons Renton, Washington Scribe to Physician,  Patient History and Work Up ( Visual Acuity, Pupil assessment, CVF, Refraction, Tonometry ( Goldman and Tonopen ), ability to assess angles with slit lamp, draw up injectable medications, OCT, Corneal Topography, Fundus Photography (Zeiss ) IOLM ( Zeiss ) and Ascan administer eye drops,visual fields (Humphrey, Matrix), Pachymetry, medication reconciliation, assist in minor procedures ( i.e. YAG, SLT and Chalazion I&D), ability to verify and transpose glasses prescription, use of Integrity and Advanced MD EMR
06/2017 to 03/2018
Lead Technician / Clinic Manager Retina Institute Of Washington Renton, Washington  Lead Technician duties including scribe, work up, special testing including fundus photography, assistant to the physician, interviewing new hires, training new hires, termination of employees, performance reviews, medication ordering and inventory control, clinic medication reconciliation, records requests, legal documents, create and initiate new clinic policies, knowledge of MDI EMR systems, management of clinic flow and interaction with patients needing special care or assistance.
08/2015 to 05/2017
Scribe and Technician for Retinal / General Ophthalmology Physicians Cascade Eye and Skin Centers Puyallup, WA Scribe to Physician,  Patient History and Work Up ( Visual Acuity, Pupil Assessment, CVF, Refraction, Tonometry ( Goldman and Tonopen ), ability to assess angles with slit lamp, draw up injectable medications and assist in minor procedures ( Retinal Injections, Chalazion I & D, Lid Lesion Removal and Biopsy),OCT,HRT, Fundus Photography (Heidelberg) Pentacam, IOLM (Zeiss ) and Ascan, Humphrey Visual Fields, administer eye drops, schedule surgery, medication reconciliation, assist in clinical trial ( back up unmasked coordinator ), Patient Care Advocate, knowledge of Medflow and Allscripts EMR system
09/2010 to 08/2015
Scribe to Physician / Cataract Surgery Coordinator/ General Ophthalmology Technician UW Medicine Valley Medical Center - The Eye Clinic Renton, WA
Scribe to Physician,  Patient History and Work Up ( Visual Acuity, Pupil Assessment, CVF, Refraction, Tonometry ( Goldman and Tonopen ), ability to assess angles with slit lamp, draw up injectable medications, OCT, Corneal Topography, Fundus Photography (Zeiss ) IOLM ( Zeiss ) and Ascan administer eye drops, Cataract Surgery Coordinator, visual fields (Humphrey) medication reconciliation, assist in minor procedures ( i.e. YAG, SLT and Chalazion I&D), ability to verify and transpose glasses prescription, use of EPIC EMR system, participated in Marketing events such as the Senior Fair (creation of booth and running ) and We are Valley events at the Showare Center (doing free eye evaluations and color testing for the community)
06/1999 to 07/2010
Ophthalmic Technician, Optician and Assistant Office Manager Craig Young, MD Kent, Washington Duties included but not limited to: Front office reception, Billing, Accounts Payable, Patient Work Up, Assist in minor procedures, Diagnostic Testing, Glasses Selection and Contact Lens Fitting and Training
Certifications
Certified Ophthalmic Assistant, July 2016 - July 2019
BLS Certified - April 2017 - April 2019
MA-Registered - June 2016 - June 2019
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Licenses
  • Certified in Basic Life Support (CPR) - American Heart Association (8/2016)
  • Certified Emergency Medical Technician (Basic) - NYS Department of Health - Bureau of Emergency Medical Services (1/2017)
  • Certified EKG Technician - American Medical Certification Association (3/2017)
  • Certified Phlebotomy Technician - American Medical Certification Association (3/2017)
  • Certified in Peripheral IV Skills - Molloy College (6/2017)
Skills
  •  Knowledge in Healthcare billing 
  • Understands medical terminology 
  • Practiced in sterilization techniques
  • Familiar with preparing cultures & staining specimens
  • Advanced word processing
  • Exceptional writing skills
  • Event planning
  • Microsoft Office Suite
Experience
Long Island Ophthalmic Concepts March 2019 to Current Ophthalmic Technician
Great Neck, NY
  • Worked up incoming patients, documented patient history and determined proper screening protocol based on standard operating procedures.
  • Performed specialty tests including ophthalmic photographs, visual fields, visual acuities, auto refractions, and IOP checks.
  • Administered topical ointments and eye solutions under the supervision of an ophthalmologist.
CityMD June 2018 Aftercare Clinician Associate
Uniondale, NY
  • Responsible for answering high volume of incoming phone calls, emailing online inquiries, confirming appointments as well as making outgoing calls for patient retention purposes
  • Timely responses to tasks assigned by clinicians
  • Adhere to all HIPAA guidelines and policies
  • Ability to multi-task and use multiple systems, including our electronic medical documentation system to provide medical information and patient support/follow up after the clinical visit
Shadowing January 2018 Dr. Pretam G. Rampersaud
  • Observed doctor as he conducted procedures to examine the gastrointestinal tract.
  • ​Assisted nurses with administering medicine.
  • Palpated patients to examine various hernias.
  • Learned how treatment plans are designed.
Volunteer EMT September 2017 Northwell LIJ Healthcare Systems - New Hyde Park
  • Responded to various emergency calls in NYC surrounding areas.
  • Administered medication and oxygen therapy to patients before and during transport.
Education and Training
New York Institute of Technology 2019 Bachelor of Science: Health Sciences Old Westbury, NY
CUNY Queensborough Community College Associate of Applied Science: Health Sciences Bayside, NY
Manhattan Institute New York, NY
  • EKG Technician & Phlebotomy Technician
Molloy College Rockville Centre, NY
  • Peripheral IV Skills
The Roxbury Institute for Medical Management Physician Billing Jamaica Est, NY
  • Medical Terminology, ICD-10-CM, CPT and Clinical Documentation
  • Theory of Physician Billing with Optimal Reimbursement
  • Computerized Physician Billing utilizing KareoPM
Extracurricular Activities
  • New York Institute of Technology, Health Sciences Club, Senator

- Participated in organizing a blood drive.

  • Bharatanatyam Dancer
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Skills

Very Quick Learner

Very Hard Working


 

 Proficient in EMR

 Takes Initiative

Work History
Ophthalmic Technician, 10/2013 to Current
Champlain Ophthalmology Bethesda, MD
  • Summary: Screen patients with quality care and concern; PMHx, POHx, Chief Complaint, Visual Acuity, IOP, EOM's, CVF's, check for APD, check for Narrow angles, dilation all prior to patient seeing the Doctor.
  • Other responsibilities include but are not limited to; Triage patient phone calls, scheduling patients, Proficient in EMR, OCT, IOL, HRT, Corneal Topography, Fundus Photos, Contact Lens Exams, Lensometry, Visual Fields, Eye Care, Fluorscein Angiography, Applanation Tonometry, Pachymetry, IOL Master, A-Scan, Keratometry, Retinoscopy, Slit Lamp Exam, Refractometry and all other aspects of work as an Ophthalmic Technician.


Ophthalmic Technician, 06/2012 to 10/2013
Howard University Hopsital
  • Worked under the direct supervision and guidance of Dr. Leslie Jones, Glaucoma Specialist and Chairmen Dr. Robert Copeland.

Ophthalmic Technician, 06/2012 to 10/2012
Dr. Stephen Glaser/ Children's Ophthalmology Practice Frederick, MD
  • Worked under the direct supervision of Dr. Stephen Glaser and Dr, Monica Pacheco as a children's ophthalmic technician, also assisted in collection and entering information for PEDIG studies.

Administrative Assistant, 06/2005 to 06/2011
Providence Bicycle Inc Providence, RI
  • Responsibilities included overseeing all files and inventory, working costumer front desk (including addressing customer complaints), managing cash receipts, and light sales.

Education
Ophthamic Technician: 2011
Georgetown Ophthalmic Technician Training Program - Washington, DC

Clinical Rotations at the following offices and hopsitals

Georgeown University Hopsital; Dr Jay Lustbader, Dr Aurorio Oboh-Wielke, Dr. Benjamin Osborne

Washington Hospital Center; Moniique Mapata Mupeka, COT

Howard University Hospital; Dr. Robert A. Copeland, Dr. Leslie Jones, Dr. Bilal Khan, John Porrecco, COT

Envision Eye Center; Dr Renee Bovelle

Eye Doctors of Washington; Dr. Jason Ludwig, Dr. Hylton Mayer, Dr. Vike Vicente, Dr. Mary Catherine Fischer

Walter Reed National Medical Center; Department of Optometry