Optometric Assistant resume examples

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Professional Summary
Customer-focused Retail Sales Associate with a solid background Customer service, Problem solving, and Sales. Desires a position and flexible to department
Skills
  • Skilled with People
  • Cash register familiarity
  • Customer service-oriented
  • Technical aptitude
  • Basic administrative knowledge
  • Sales experience
  • Staff training and development
  • Strong work ethic
Work History
Sacker, checker, Dairy Stocker, Hot Bar Cook 09/2009 to 12/2012
Market Street United – 2530 S Georgia, Amarillo Texas
  • Completed all cleaning, stocking and organizing tasks in assigned sales area.
  • Prioritized helping customers over completing other routine tasks in the store.
  • Built relationships with customers to increase likelihood of repeat business.
  • Always engaged in learning new tasks and areas to be more helpful to the store.
Smoothie Bar Lead 04/2011 to 07/2011
Eat Rite Health Stores – 1425 Interstate 40 Frontage rd, Amarillo Texas
  • Greeted customers in a timely fashion while quickly determining their needs.
  • Recommended merchandise to customers based on their needs and preferences.
  • Wrote sales slips
  • Created new products for the company
  • Learned recipes for each smoothie and meal.
Optometric Assistant 01/2012 to 08/2013
Broome Optical – 3408 Olsen Blvd, Amarillo Texas
  • Greeted patients as the came in.
  • Completed detailed Patient records
  • Completed all testing required by the doctors
  • Learned all conditions that can affect the eye.
  • Learned complete Anatomy of the eye
Ministry Assistant 08/2013 to Current
Washington Avenue Christian Church – 3800 S. Washington, Amarillo Texas
  • Responsible for the maintaining and update of the employers website.
  • Edited and uploaded the sermon audio to the website.
  • Created videos for all occasions.
  • Coordinated with volunteers to staff the Sound booth and the Projection system
  • Assist with the middle and high school students 
  • Teach weekly in many environments
Education
General Studies Amarillo College - 2201 S washington Street
B.A. Of Leadership and Ministry: Religon Current Grace Bible College - 1011 Aldon Street SW., Grand Rapids MI
This resume is created in 7 minutes.
Skill Highlights
  • Dependable and reliable 
  • Excellent communication skills
  • Strong organizational skills
  • Friendly and hardworking  
  • 9 years experience as an Optometric Technician
  • Apprentice Optician
  • Experienced Billing Specialist 
  • Over 15 years experience in customer service/administration
Work Experience
Apprentice Optician
Stow Bella Eye Care/ Jun 2016 to Current
  • Help patients select frames according to desired style and color.
  • Inform and educate on recommended lenses, lens coatings and frames to suit client needs.
  • Accurately measure bridge and eye size, vertex distance, temple length, papillary distance and optical centers of eyes
  • Manage the operations of optical lab and dispensing of glasses.
  • Prepare work orders and instructions for grinding lenses and fabricating eyeglasses.
  • Maintain organized records of customer prescriptions, work orders and payments. 
  • Verify RX with manual lensometer.
  • Dispense glasses, contact lens, handle adjustments and eyeglass repairs.
  • Help achieve sale goals.
Optometric Assistant
Kent Kent Optometric/ Jun 2008 to Jun 2016
  • Performed preliminary testing's for doctors such as Visual fields, fundus photography (Optomap), auto-refractor, color vision and depth perception, IOP, and pupillary distance.
  • Kept the doctors on schedule through time management and prioritizing appointments to maintain efficient work flow for both doctors and the technician.
  • Educated patients how to insert, remove, and care for their contact lenses.
  • Responsible for entering patient information into EMR, prepping charts and scanning patients charts.
  • Regularly assisted the clerical team with front desk tasks including patient admission, record filing, answering phones, the forwarding of medical records, appointment setting, and appointment verifications.
  • Ensured patients' insurance coverage through use of online resources and provider service phone lines while working in compliance with Health Insurance Portability and Accountability Act (HIPAA).
  • Performed frame measurements and adjustments to assure cosmetically, physically and optically optimum spectacle performance.
  • Repaired eyewear with the use of tools and equipment.
Insurance Underwriter
Highland Hills Victoria Insurance/ Apr 2007 to Jun 2008
  • Analyzed all personal lines of business to determine acceptability and to control, restrict, or decline, according to company guidelines.
  • Kept current with changing policies, rates, and procedures, explaining coverage, rules, forms, and decisions to agents, and staff.
Customer Service Insurance Underwriter
Cleveland Bristol West Insurance/ Jan 2006 to Apr 2007
  • Handled 120+ inbound calls daily with consistent 5 second answer speed/ 97% calls answered while maintaining exceptional customer satisfaction.
  • Reviewed incoming written correspondence and formulated responses. Updated customer and agent accounts as needed to avoid escalation and achieve a high level of 1st Call resolution.
  • Documented all customer encounters in clear and concise logs.
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Professional Summary

Dedicated, energetic, reliable, dependable clinically trained Certified Medical Assistant with California Certification CCBMA, seeking employment on a full time or part time basis to offer quality patient care.

Certifications
  • California Certification Board for Medical Assistant #15595-15
  • AED/BLS/CPR Certification through the American Heart Association
  • Workplace Blood Borne Pathogens through National Safety Compliance
Skill Highlights
  • Medical Assistant
  • Vital signs
  • Charting
  • Filing
  • HIPAA/OSHA compliance
  • Medical terminology
  • Clinical training
  • Medical Instrument sterilization (Auto Clave)
  • Venipunctures
  • Hematocrits
  • Urine Dips
  • Injections
  • Strong medical ethics

  • Healthcare Billing
  • CPT/ICD Coding 
  • Documentation
  • EKGs
  • Flow sheet charting
  • Chart preparation
  • ABC's of Filing
  • Suture removal
  • Computerized charting
  • Specimen collection
  • Wound cleaning/care ability
  • Abide by infection control standards
Professional Experience
Optometric Assistant Trainee 02/2017 － 02/2017 Lancaster Optometry Lancaster, CA
  • Completed two weeks training
  • Answered busy phones, set, reconfirmed and canceled appointments
  • Administrative support; followed-up on emails and voicemails
  • Assisted customers with eyewear selection
Clinical Medical Assistant 04/2015 － 05/2015 Dr. Brit O. Smith Lancaster, CA
  • Completed 160 Extern hours
  • Checked in patients, Vitals, C/O, Urinary Analysis
  • Centrifuge, Injections, Instrument Sterilization
  • Filing
Sales Associate Dillards Oklahoma City, OK
  • Exceptional Customer Service
  • Assisted customers with Wedding Registry
  • Placed special orders for china and crystal
  • Assisted customers with all bedding purchases
Education and Training
2015 High Desert Medical College - Certified Medical Assistant Lancaster, CA
  • Academic Achievement Awards
  • Perfect Attendance Awards
 
References Available Upon Request​​
This resume is created in 7 minutes.
Professional Summary
Conscientious administrative professional effective at managing and leading teams, managing store operations and promoting merchandise to increase store profits.
Skills
  • Office Management
  • Records Management
  • Problem Solving
  • Spreadsheets/Reports
  • Critical Thinker
  • Data Entry
  • Detail Oriented
  • Time Management
  • Excellent customer service skills
  • MS Office
  • Personnel development
  • Bank deposit procedures
  • Goal-oriented
  • Store displays
  • Customer-oriented
  • Staff training and development
Work History
Optometric Assistant, 09/2008 to Current
 Harcourt Carter Optical – 5th Ave Belleville, St. Michael
  •  Performs any combination of following tasks to assist OPTOMETRIST.
  • Obtains and records patient's preliminary case history.
  • Maintains records, schedules appointments, and filing.
  • Prepares patient for vision examination; assists in testing for far acuity, color perception, and utilizes ocular testing apparatus.
  • Instructs patient in care and use of glasses or contact lenses.
  • Assists patient in frame selection.
  • Adjusts and repairs glasses.
  • Maintains inventory of materials and cleans instruments.
  • Promoted from Optical Receptionist to Optometric Assistant.
  • Counted cash drawers and prepare bank deposits.
  • Reordered inventory when it dropped below predetermined levels.
Optometric Assistant, 01/2015 to Current
 hhcjkbcd – HHHH



Dental Assistant, 01/2003 to 01/2006
 Hincks Street Dental Office – Bridgetown
Supervisor, 08/2003 to 09/2008
 Hincks Street Dental Office – Hincks Street, Bridgetown, St. Michael
  • Provide Administrative duties which included supervising and directing the daily operations of a dental clinic and the work of Dental Assistants.
  • Administered and coordinated infection control procedures.
  • Acted as a Dental Assistant as required.
  • Monitored the maintenance and repair of equipment and tools and ensured dental equipment and materials are available for use.
  • Monitored and ordered dental supplies and materials.
  • Trained employees in day to day procedures.
  • Track orders from suppliers.
  • Maintain manual and electronic filing system.
  • Interviewed job candidates and made staffing decisions.
  • Promoted from Dental Assistant to Office Supervisor.
  • Counted cash drawers and made bank deposits.
  • Assigned employees to specific duties to best meet the needs of the office.
  • Examined merchandise to verify that it was correctly priced and displayed.
  • Generated repeat business through exceptional customer service.
Sales Assistant, 08/2002 to 04/2003
 Secret Garden Body Shoppe – Mall 34, Bridgetown, St. Michael
  • Greeting customers, conduct stock control and management.
  • Assisting customers with finding and selecting goods and products.
  • Responsible for processing cash and card payments.
  • Stocking shelves with merchandise.
  • Answering queries from customers.
  • Reporting discrepancies and problems to the supervisor.
  • Giving advice and guidance on product selection to customers.
  • Balancing cash registers with receipts Receiving and storing the delivery of large amounts of stock.
  • Keeping up to date with special promotions and organizing store displays.
Education
Bachelor of Science: Social Science with Management, Accounting and Economics, 2016
 The University of the West Indies - Cave Hill Campus, Cave Hill, St. Michael

Relevant Courses

  • Business Strategy and Policy — 
  • Financial Management — 
  • Principles of Marketing — 
  • Economics for Financial Institutions — 
  • Human Resources Management — 
  • Business Communications
  • Management Information Systems
Business Strategy and Policy Financial Management Principles of Marketing Economics for Financial Institutions Human Resources Management Business Communications Management Information Systems Customer Service Training National Initiative for Service Excellence (NISE) Workshops Enhancing the Customer Experience Delivering Service Excellence Effective Communication C.A.P.E Business Management Level 1 & 2 Integral Business Solutions : Business And Its Environment The Management Of People Business Finance and Accounting Production and Operations Management Fundamentals of Marketing Small Business Management
A-Level (C.A.P.E): Business Management, 2006
 Integral Business Solutions - Bridgetown, St. Michael
O-Level (C.X.C): 2001
 Coleridge and Parry School - Ashton, St. Peter


  • Coursework in : Mathematics, English Language, Information Technology, Principles of Business, Principles of Accounts
Certificates
  • Customer Service Training Workshop - National Initiative for Service Excellence (NISE)

—  Enhancing the Customer Experience — 

Delivering Service Excellence — 

Effective Communication

 

  • Receptionist Skills Caribbean Training Institute (CTI)

Creating a positive first impression — 

Receiving visitors professionally — 

Telephone Techniques — 

Handling Complaints — 

Listening Skills

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