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Career Objective
I am currently seeking an opportunity that will utilize my excellent communication skills and ability to handle multiple tasks; ideally, this position will allow for professional growth. References and full employment history are available upon request.
Work History
Optometric Technician / Scibe 05/2018 to Current
Cal Oaks Vision Center Murrieta, CA
  • Pre-test: Auto refraction, lensometry, tonometry, and topography. Obtain preliminary case history, visual acuities, phoropter, color vision, and drop instillation. Perform special testing such as visual fields and fundus photos. Educate patients on how to insert, remove, and properly care for contact lenses. Document all pertinent information into the patients' charts. Basic optical knowledge: Adjust glasses, sales, process work orders, dispense glasses, etc.
Retina Department Coordinator 01/2018 to 05/2018
Pacific Eye San Luis Obispo, CA
  • Work hand-in-hand with the Retina specialist by scheduling laser procedures, injections, surgeries, and other appointments through Centricity & EyeDoc EMR. Verify insurance eligibility and request authorizations; thorough working knowledge of HIPAA policies and procedures.
Scheduling Coordinator 08/2017 to 01/2018
Harvard Eye Associates Laguna Hills, CA
  • Schedule patients using NextGen, verify insurance eligibility, check clients in and out, collect payments, maintain medical records, process medication refill requests/prior authorizations, MD/OD referral coordinator.
Attractions Trainer & Lead / Administrative Assistant 11/2013 to 11/2017
The Walt Disney Company Anaheim, CA
  • Train new employees on attraction operation, uphold safety procedures to company standard, operate/inspect ride equipment, submit work orders, inventory, handle shift trades and call outs as necessary, coordinate special events, etc.
Certified Nursing Assistant 07/2012 to 05/2013
DialMED Homecare Whittier, CA
  • Assist patients by feeding, bathing, transferring from bed to chair, etc.; Provide adjunct care by administering enemas, surgical preps, ice packs, heat treatments; Maintain stability by checking vital signs, height/weight, testing urine; Report observations to nursing supervisor.
Education
Associate of Arts: Self-Development & Social Behavior / American Sign Language Cerritos College - Norwalk
High School Diploma California High School - Whittier, CA

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Skills
  • Office Mate/Exam Writer 
  • Lens edging and Mounting
  • Dispensing and Adjusting
  • Trouble shooting (Progressive lenses)
  • Knowledge of Multiple Insurances
  • Billing
 
  • INR Training(Soft, RPG and sclera)
  • Visual Filed testing
  • OCT scans/Fundus imaging
  • Ocular Topography
  • Goldman Applanation/ Pachymetry 
  • Bilingual English and Spanish
Experience
Optometric Tech /Optician Jul 2014 to May 2017
North West Valley Eyecare Sun City, Az
  • Helped in obtaining medical history, auto refraction, visual acuities, scans.
  • Oversaw medications as prescribed by O.D (refill request,Prior Auths)
  • Eyeglass sales, dispensing and adjustments.
  • Lens Edging and mounting plus final inspection with both manual and auto lensometer.
Optometric Technician Dec 2013 to Jul 2014
West Valley Eyecare Goodyear, AZ
  • Assisted Doctors with pre-testing.
  • Obtained additional testing as requested by Doctors (OCT scans, visual fields, fundus imaging)
  • INR trainings (Soft, RGP and sclera lenses)
Office Manager/Optician/Lab Tech Jun 2012 to Dec 2013
Mesa Vision Partners Mesa, AZ
  • Maintained Organized records of patients prescription, work orders, insurance billing and payments. Monitored sales and employees.
  • Manufactured lenses using Spartan edger. 
  • Eyeglass sales and dispensing 
  • Inventory Ordering (lenses, frames and contact lenses)

Lead Lab Technician Feb 2008 to Apr 2012
Lens Crafters Phoenix, AZ
  • Manufactured eyeglasses in a one hour service.
  • Surfaced, polished and coated lenses
  • Manually grooved lenses
  • Sunglass tinting
  • Optical sales (taking proper measurements manually and digitally) 
Education
High School Diploma 2008 North Canyon High School Phoenix, AZ

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Professional Summary
Expert ocular technician and eye care professional offering 12+ years experience. Focused on patient care and exceeding sales goals in eyewear.
Skills
  • Patient-oriented
  • Fluent in Spanish
  • Personable
  • Upselling techniques
  • Computer literate
  • POS systems knowledge
  • Motivated team player
  • Skilled problem solver 
  • Active listening skills
  • Retail sales
  • Consistently meets sales goals
  • Merchandising
Work History
Optometric Technician 09/2003 to 06/2014
Li and Liao Optometry Bakersfield, CA

  • Conduct preliminary screening examinations including case history, central and peripheral visual fields, color vision tests, and visual acuities with professionalism and skill.
  • Provide eyeglass and contact lens distribution services.
  • Greet patient in a timely fashion, while quickly determining their needs.
  • Fit and adjust eyeglasses.
  • Measure and record patients' lens power using a lensometor.
  • Train patients to safely insert and remove contact lenses.
  • Educate patients about proper contact lens care, visual hygiene and safety.
  • Accurately measure bridge and eye size, vertex distance, temple length, pupillary distance and optical centers of eyes.
  • Determine patient needs by asking relevant questions and listening actively to the responses.
  • Educate patient about the brand to incite excitement about the company's mission and values.
  • Provide ongoing guest service, including giving fashion advice.
  • Routinely answer patient questions regarding merchandise and pricing.
  • Ask open-ended questions to assess patient needs.
  • Quickly respond to and resolve all patient service issues in a timely manner.
  • Participate in physical inventory counts every time period.
  • Accurately log all daily shipping and receiving orders.
  • Place special merchandise orders for patient.
  • Process cash and credit payments rapidly and accurately.
  • Recommend lenses, lens coatings and frames to suit patient needs.
  • Answer patient questions about product availability and shipment times.
Customer service 07/2001 to 09/2003
Walmart Bakersfield, CA
  • Operated a cash register for cash, check and credit card transactions with 100% accuracy.
  • Stocked and replenished merchandise according to store merchandising layouts.
  • Priced merchandise, stocked shelves and took inventory of supplies.
  • Cleaned and organized the store, including the checkout desk and displays.
  • Alerted customers to upcoming sales events and promotions.
Retail Optical Technician 12/2014 to Current
Target Optical
Education
High School Diploma: 2001 West High School - Bakersfield, CA

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Professional Summary

  Experienced Child Care provider for over 7 years in providing supervision and guidance to children in a private preschool environment.

Highly accomplished in creating educational and recreational activities designed to develop children's psychological, emotional, behavioral and social skills. Dedicated to helping children better understand the world around them and developing relationships with parents to enrich children's lives through play and learning.

 

 Exceptional eye care professional with keen ability to assess customer needs, meet quality standards and evaluate customer satisfaction.

I have multiple years experience working under the supervision of an optometrist or ophthalmologist. I performed a variety of duties including: patient pretesting such as visual acuity, color vision, depth perception, visual field testing, pressure inside the eye and blood pressure, capturing Optomap images; contact lens patient education.

 
Skill Highlights
  • Prepares patients for visual examination
  • Answering phone calls and scheduling appointments
  • Providing patients with their after care instructions
  • Works well with patients
  • Maintains a clean and healthy work environment
  • Organized and executed activities, schedule
  • Developed and reinforced daily routines
  • Observed and documented children's behavior and academic progress
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* Met with parents to discuss academic progress and future goals
* Hands on experience in ensuring a safe environment for children.
* Long- term interest in managing physical, social and academic development of children
* Excellent communication and interpersonal skils
 
    Accomplishments

    CPR Certified

    Attended some college level classes. Solved severe child behavioral issues in positive and constructive ways. Consistently received positive feedback from parents.

    Professional Experience
    07/2015 to Current
    Teacher Primrose School of Huntersville Huntersville, NC Organized activities that developed children's physical, emotional and social growth. Redirected children to encourage safe, positive behaviors. Helped facilitate indoor and outdoor play, parent-teacher conferences and keeping the classroom clean. Physically and verbally interacted with children throughout the day. Established and maintained a safe play environment for the children. Continually encouraged children to be understanding and patient with others. Monitored educational progress by keeping detailed individual charts and files. Instructed [Literacy and Math] classes for preschool aged children. Openly exchanged ideas and materials with coworkers. Gave individualized instruction. Encouraged curiosity, exploration and problem-solving with age-appropriate playtime activities. Used clear communication and professionalism to develop constructive relationships with families. Monitored supply and material inventory. Wrote newsletters and email to communicate monthly activity schedules to parents. Set up tables, decorations and refreshments for family events. Maintained a neat environment by organizing toy bins and bookshelves.
    06/2014 to 07/2015
    Optometric Technician Vision Center of Lake Norman Mooresville, NC Determined visual acuity and perception, focus and coordination. Referred patients to outside healthcare professionals for additional medical treatment. Routinely followed up with patients about their post-operative recovery status. Instructed patients on the proper care of eyeglasses and contact lenses. Heated, shaped and bent plastic and metal frames to adjust eyeglasses for clients. Confirms that frames were correctly built with facial and eye measurements and optical prescriptions. Maintained organized records of customer prescriptions, work orders and payments. Obtained detailed medical and personal data for patient charts and records.
    03/2010 to 06/2014
    Teacher Primrose Of Cornelius Cornelius, NC

    Focused on providing a safe and developmentally appropriate environment for children to learn. Required to complete monthly assessments and hold conferences with families. Incorporated music and art activities to encourage creativity and expression. Offered detailed daily reports that outlined each child's activities. Sparked creativity and imagination by helping children discover new things each day.

    01/2009 to 03/2010
    Optometric Technician Eye Care Center Huntersville, NC

    I really developed my skills at Eye Care Center. I learned Contact lens fitting as well as post operative care needs of patients.

    01/2006 to 08/2008
    Optometric Technician Eye Optix Vision and Laser Center Charlotte, NC

    I started working in the optical labs, entering orders for VSP insurance. I learned a number of skills and was offered a position as a Technician to the Optometrist Dr. Sheffer. All of my basic knowledge as a Technician was acquired at this establishment.

    Education and Training
    2016
    Associate of Science: Physical Therapy Mitchell Community College Mooresville, NC, USA

    [Pro Solutions] Training Workshop-20 hours annually.

    A/B Honor Society.

    Early childhood education certificate.
    Community Service
    Volunteer, Habitat for Humanity, 2017-Present
    I volunteer twice a month with Habitat of Lincoln County.
     
    Volunteer, Elevation LKN, 2017-Present
    I volunteer twice a month during Saturday evening service.