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Professional Summary
Dedicated Operations Manager and effective leader with a proven track record of driving performance above company standards. Utilizes proven methods and cutting edge technology to successfully cut costs, streamline operations and increase productivity. Extensive knowledge of process optimization with high quality results.  Develops action plans both fiscally and ethically responsible. Ability to drive culture to ensure both employees and customers have necessary tools to be successful partners.
Skills
  • Strategic Planning
  • Process Development and  Improvements
  • Quality Improvement
  • Logistics management
  • Cost Reduction and Containment
  • Financial Oversight
  • Change Management
  • Team Building

 
Work History
Area Manager, Current
 Air Methods Corporation – St. Louis , MO.
  • Manage HR functionality as it pertains to hiring, terminations, progressive discipline, and payroll .
  • Develop SWOT analysis for Midwest Region.
  • Develop KPI's based on trending data over a specified period.
  • Work to integrate all monthly data to track and trend error rates to ensure improvement amongst the medical bases.
  • Skillfully developed departmental goals, objectives, standards of performance, policies and procedures.
  • Strategically planned methods to achieve operational goals and targets.
  • Achieved high staff morale and retention through effective communication, prompt problem resolution, proactive supervisory practices and facilitating a proactive work environment.
  • Established operational objectives and work plans and delegated assignments to subordinate managers.
  • Work to develop strong relationships amongst hospital partners.
Regional Clinical Manager, 07/2015 to 02/2017
 Air Methods Corporation – St. Louis, MO.


  • Managed out migration for partner hospitals to serve as a better partner in business.
  • Managed HR functionality as it pertains to hiring, evaluations, terminations and payroll approval.
  • Compiled data to develop dashboards and KPI's to evaluate patient care on a monthly basis.
  • Worked with other leadership to develop committees to track and trend patient care errors among employees.
  • Recruited, hired, trained and coached on average of 5 new employees per year.
  • Developed a system of staff communication that ensured proper implementation of treatment plans and comprehensive patient care.
  • Continually maintained and improved the company's reputation and positive image in the markets served.
Clinical Base Supervisor, 01/2013 to 07/2015
 Air Methods Corporation – St. Louis , MO.
  • Performed the functions of a critical care Flight Paramedic as outlined by Air Methods standards of care.
  • Liaison between hospital and Air Methods contract.
  • Managed seven critical care crew members and ensured the base was 100% covered at all times.
  • Managed the QA/QI program for single air medical base.
  • Reviewed 100% of base patient care records
  • Reported and assisted in all chart reviews with air medical crews and senior leadership
  • Was promoted from this position to the Regional Clinical Manager.
Paramedic, 04/1997 to 11/2012
 Professional Ambulance Service – Champaign , Il
  • Performed basic and advanced patient assessments.
  • Responded to dispatched emergency assignments quickly and safely.
  • Assessed patient condition through physical and verbal exams and by collecting information from others at the scene.
  • Administered infusion, medications and intubation.
  • Interpreted limited histories and used physical examinations to identify potential underlying critical issues.
  • Monitored patients for changes, and reviewed and revised plans accordingly.
  • Demonstrated high standards of performance, including teamwork, communication and compassion.
  • Strictly protected the confidentiality of all information related to patient care activities and EMS operations.
Education
BAcc: Accounting, 2018
 Colorado State University Global Campus - Colorado
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Skills
  • Problem resolution capability
  • Professional demeanor
  • Team leadership
  • Staff development
  • Clinical Instruction
  • Sound clinical judgment
  • Excellent interpersonal skills
  • Thorough understanding of patient flow
  • Efficient conflict resolution
Summary

Successful and ever-learning baccalaureate prepared Registered Nurse with over 14 years of experience in emergency medical care, seeking position as Emergency Department Nurse.

Work History
Registered Nurse Emergency Department, 02/2014 to Current
 Medical Staffing Network – Albany , New York
  • Contracts at St. Peters, Ellis Hospital, and Albany Medical Center
  • Oriented staff nurses and performed team lead role
  • Closely collaborated with management team at each facility to make improvements greater satisfying patient needs
  • Improved knowledge, skills and performance based on feedback and self-identified professional developmental needs
Emergency Department Nurse Manager, 05/2018 to 08/2019
 Glens Falls Hospital – Glens Falls, NY
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations
  • Coordinated departmental operations according to administrative, legal and medical guidelines
  • Directed day-to-day nursing and operational functions for 50,00 visit per year Emergency Department, ensuring exceptional delivery of care when developing well-rounded nursing teams
  • Continuously saught opportunities to improve patient care, outcomes and nursing staff performance
Registered Nurse Emergency and Trauma, 02/2016 to 05/2018
 Albany Medical Center Emergency Room – Albany, NY
  • Assisted with the review, revision, and creation of operational policies within the emergency room
  • Member of EMS and disaster committees
  • Identified process improvements in the function and efficiency of the department
  • Directed patient flow throughout department and facilitated movement of patients to assigned beds
  • Educated new residents, PA fellows, and nurses on ultrasound guided IV placement
  • Served as a primary preceptor for new graduate nurses and nurses new to emergency nursing
Paramedic, 10/2016 to 07/2017
 Mohawk Ambulance – Schenectady, NY
  • Rapidly assessed patient condition through physical and verbal exams while simultaneously collecting information from bystanders at emergency scenes
  • Educated EMS Physician Fellow on clinical decision making associated with pre-hospital scenarios
  • Managed emergency scenes while collaborating with multiple agencies and disciplines
Paramedic, 09/2008 to 06/2016
 Kunkel Ambulance Service – Utica, NY
  • Coordinated and delegated tasks for a team of care providers and supervised all aspects of patient's pre-hospital care
  • Operated in conjunction with multiple Police, Fire and EMS agencies
  • Executed well-informed critical decision making in high-pressure situations
  • Conducted equipment and vehicle checks with required frequency to ensure proper operation
  • Assisted in training of students and new employees
Registered Nurse Emergency Department, 08/2012 to 02/2014
 Sunbelt Staffing LLC – Oswego, NY
  • Travel Assignment- Oswego Hospital
  • Cared for a broad population of patients in a rural setting
  • Quickly adapted during accelerated orientation
  • Oriented Registered Nurses coming into the Emergency Department
Emergency and Trauma Services Nurse, 05/2011 to 08/2013
 Bassett Medical Center – Cooperstown, NY
  • Used and enforced protocols set forth by hospital to ensure timely and safe patient care
  • Utilized Epic Computer system
  • Member of Safety Action Council
  • Level II Trauma Center
Registered Nurse Emergency Department, 03/2012 to 04/2013
 St Elizabeth's Medical Center – Utica, NY
  • Specialized in the nursing care of patients with multi-system trauma and complex medical emergencies
  • Level II Trauma Center
Emergency Room Technician, 06/2006 to 08/2008
 Bassett Medical Center – Cooperstown, NY
  • Continuously monitored patients and reported changes to head nurses and physicians.
  • Applied orthopedic devices like traction and OCL splints.
  • Safely transported patients by wheelchair, stretcher or bed to other units.
  • Quickly responded to codes and cardiac monitor alarms.
  • Liaised between nurses, physicians, patients, and visitors.
  • Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring and non-invasive blood pressure monitoring systems.
  • Cleaned, maintained and restocked treatment areas.
Education
Bachelor of Science: Nursing, 05/2011
 Utica College - Utica, NY
  • Majored in Nursing
  • Internship at Bassett Medical Center Emergency Department
Associate of Applied Science: Paramedic, 05/2008
 State University of New York - Cobleskill, NY
  • Majored in EMT-Paramedic
  • Awarded Academic Achievement Award
  • Nominated for SUNY Chancellors Award
Certifications
  • New York State Registered Professional Nurse
  • Advanced Cardiac Life Support (ACLS) Certification
  • PALS - Pediatric Advanced Life Support
  • Former New York State and Nationally Registered EMT-Paramedic
  • TNCC - Trauma Nursing Core Course
  • FEMA Incident Command System ICS-100, ICS-700, ICS-800
  • BLS
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Professional Summary
I am currently a FireFighter /SWAT Paramedic for EMS/ Fire Department with Experience in Neonatal Transport Critical Care Team. I have been a paramedic for approximately 8 years now. I hold National FP-C, UF CRITICAL CARE PARAMEDIC, Evoc Certifications. I am also an Instructor for BLS, ACLS, And PALS. I have the ability to work well in crisis situations and acute emergency conditions. I am empowered with the ability to demonstrate skills in different aspects of Emergency medicine.
Qualifications
  • Firefighter/ SWAT Paramedic
  • BLS, ACLS, PALS instructor
  • National FP-C
  • UF Critical Care Paramedic
  • EVOC
  • Basic Hazmat 
Experience
Collier County EMS/ Fire Naples, Fl. FireFighter/ SWAT Paramedic 10/2014 to Current
Miami Children's Life Flight Miami, FL. Critical Care Flight Paramedic 04/2015 to 11/2015
Trinity Air Ambulance Ft. Lauderdale, Fl. Critical Care Flight Paramedic 07/2014 to 09/2014
Aventura Medical Center Miami, Fl. ER Paramedic 10/2013 to 10/2014
Leon Medical Centers Miami, FL ER Paramedic 09/2012 to 03/2013
Education
High School Florida Christian Academy, Miami, FL
EMT/Paramedic Broward College, Davie, FL
Critical Care Course University of Florida, Gainesville, FL
FireFighter Certification Broward Fire Academy, Davie, FL
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Summary

Patient focused Connecticut licensed nurse with years of experience in healthcare. Maintains a strong reputation for achieving high levels of patient satisfaction, desires a full-time RN position in a hospital environment.

Skills
  • Licensed RN in Connecticut 
  • Health and wellness expertise
  • Medication administration expert
  • Broad medical terminology knowledge
  • Talent in obtaining/charting vital signs  
  • Medical clinical procedures comprehension
  • Qualified in specimen collection/processing
  • Committed to compliance reporting
  • Computerized charting specialist
  • Enthusiastic caregiver
  • Successful treatment of conditions
  • Problem resolution ability
Experience
Registered Nurse 01/2017 － 05/2017 Caring Hospice Services Stamford, CT
  • Coordinated with doctors and registered nurses to develop care plans for patients.
  • Ensured efficacy of treatments through monitoring of treatment regimens.
  • Frequently commended for maintaining the safety, respect and dignity of residents.
  • Served as a liaison between patients and physicians to assist patients in understanding their treatment plans.
  • Ensured HIPAA compliance.
Resident Service Assistant 01/2016 － 12/2016 Maplewoods at Strawberry Hill Norwalk, CT
  • Assisting residents with all care needs including bathing, dressing, continence care, dining and mobility support.
  • Engaging residents through interaction and conversation, as well as programs and activities.
  • Working hand in hand with the nursing team to ensure resident care needs are met.
  • Maintaining a clean, tidy, and safe work environment and assisting residents by maintaining resident rooms.
CNA 11/2014 － 08/2015 Family Care Visiting Nurses Stratford, CT
  • Maintain communication with physicians, family members and other agency personnel to adequately plan for and provide the patients' needs.
  • Assist with personal hygiene, ambulation and exercise.
  • Report changes in client condition.
  • Provide nutritional support as needed.
Paramedic 10/2011 － 05/2013 Maxim Healthcare Rocky Hill, CT
  • Worked in ambulance taking the lead in dealing with accidents and emergencies.
  • Observes the patient and initiates any specialist medical treatment needed. 
  • Perform emergency medical skills within the scope of practice.
  • Administer care in conjunction with facility or client protocols.
  • Working knowledge of anatomy and physiology to obtain a pertinent history.
  • Intonate and conduct airway management for patients as needed.
  • Reinforce the implementation of patient and family care with the effective use of time, resources, equipment and supplies.
Paramedic 09/2005 － 05/2011 Hunter's Ambulance Meriden, CT
  • Provide an immediate course of treatment en route to hospital or at the scene.
  • Use of technical equipment, including ventilators to assist breathing and defibrillators to treat heart failure, in order to resuscitate and stabilise patients.
  • Clean, decontaminate and check vehicles and equipment to maintain a state of operational readiness.
  • Produce thorough case notes and report the patient's history, condition and treatment to relevant hospital staff.
Education and Training
2016 Associate of Science: Goodwin College - Nursing East Hartford, CT
2015 Direct Training - CNA Bridgeport, CT
2009 Capitol Community College - Paramedic Hartford, CT

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