Patient Care Coordinator resume examples

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Skillful Patient Care Coordinator resume

Siobhan Cronin
Professional Summary

A self-motivated and enthusiastic alternative therapy professional with a positive attitude. Extensive experience in the areas of building relationships and rapport with clients and colleagues.

Holistic healing specialist successful at working cooperatively with clients to identify and address impediments to personal growth and health.

Dedicated Holistic Masseuse who strives to help achieve personal growth and lasting happiness.

Skills
  • Knowledgeable in various massage therapy techniques
  • Patient-focused therapy
  • Life energy specialist
  • Focused on consistent, quality care
  • Adaptive to changing environments
  • CPR certification
Work History
Gymnastics Instructor Nov 2016 - Current
YMCA 81 Winter St., Haverhill, MA 01830
  • Communicated with children's guardians about daily activities, behaviors and related issues.
  • Brought signs of potential emotional and developmental problems in children to caregiver's attention.
  • Organized small groups of children while transitioning to and from gymnastics area.
  • Engaged with children individually to meet their emotional and physical needs.
  • Planned and led games, lunch time and stretching for groups of 40 children.

Patient Care Coordinator Mar 2014 - Jun 2016
Freedom Fertility Pharmacy 12 Kent Way, Byfield, MA 01922
  • Maintained strict patient and physician confidentiality.
  • Improved call center functionality and service capacity by resolving customer complaints efficiently and quickly.
  • Managed high call volume with tact and professionalism.
  • Updated patient financial information to guarantee accuracy.
  • Identified and resolved patient billing and payment issues.
Education
License of Massage Therapy: Holistic Massage Current
Spa Tech Institute 126 High St., Ipswich, MA 01938
Coursework in Anatomy & Physiology, Swedish Massage, Basic Polarity, Deep Tissue and Advanced Massage; Chair, ROM, Stretching, Pregnancy & Infant, Hot Rocks, Myofascial Release, Positional Release, Hydrotherapy, Event Sports Massage, Neuromuscular, and Oncology. 
Affiliations
Certifications
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Job-winning Patient Care Coordinator resume

AnsleyAhlstedt10035 Bradwell PlaceTampa33626813-947-0950ansleyahlstedt@gmail.comFL
Professional Summary

Nursing style blends professionalism, capability, leadership, and compassion to truly integrate patients' medical and emotional care. I have excelled in the management of patients in a complex medical-surgical environment through communication with the multi-disciplinary team and implementation of the nursing process. I have a passion for patient care and aim to promote national standards within a healthcare environment.

Work History
Moffitt Cancer Center- GYN Oncology - Registered Nurse Tampa, FL 06/2019 - Current

Nursing role that is focused on working closely with the provider to care for numerous patients who may be receiving chemotherapy treatments or a surgical procedures. Ensuring follow up is completed, and patient is following plan of care. Assist provider in clinical setting, including assisting with pelvic exams, PAP testing, and biopsies completed, along with assessing results with provider to determine plan of care. Nursing role is focused on educating patients and ensuring patient questions regarding plan of care are answered to satisfaction. Working closely with patients who are receiving chemotherapy regimens or planned to complete a surgical procedure, including medication reactions to monitor for, side effects of medications, infusion reactions, surgical plans, and surgical complications to report. Assisting with phone triage and assessing patient status and need for follow up evaluation. Communicate with multi-disciplinary team including oncologist, social workers, dieticians, ostomy nursing, and home health nursing. Nurse is assigned to work with several different providers within clinic setting and assisting in records retrieval when necessary.

Tampa General Hospital - Registered Nurse Tampa, FL 01/2017 - 06/2019

Oversaw 5-6 patients at a time in a medical surgical environment. Perform on-going assessments with a focus on patient conditions, medication education and discharge readiness. Implemented therapeutic communication and promoted educational opportunities at every patient interaction. Delegate and manage the care care provided by unlicensed assistants and care technicians.  Work within a collaborative team including social workers, physical and occupational therapists, case managers, and nutritionists to ensure all patient needs were met and maintained. Advocate for proper electronic medical record documentation with a focus on real-time charting. Assess medication efficacy, response and possible interactions; patient condition including EKG results, wound care, pain levels, psychosocial needs, and changes in care throughout hospitalization. Complete discharge education including restrictions, follow-up and home medications.

MD Aesthetics - Patient Care Coordinator Tampa, FL 05/2014 - 12/2015

Managed the workflow of the front desk through the compilation of medical charts, corresponding records, financial requisitions, and payment statements. Answered and triaged phones based on scheduling needs. Welcomed guests to front office and assisted in collecting insurance information, coordinating follow-up appointments and accruing payment for services rendered. Facilitate the management of the flow of back office, prepared examination rooms for patient care, sterilized instrumentation, and assisted providers with procedures, as needed. Reviewed educational topics with patients including medication, post-appointment discharge instructions, and nutritional guidelines.

Rejuva Medical Spa - Patient Coordinator Tampa, FL

Interviewed patients to obtain medical information, weight and height measurements and vital signs.Schedule and confirm patient diagnostic appointments, surgeries, and medical consultation.Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.Answer telephones and direct calls to appropriate staff.Interview patients to complete documents, case histories, or forms such as intake or insurance forms.Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.Compile and record medical charts, reports, or correspondence, using typewriter or personal computer.Maintain medical records, technical library, or correspondence files.

Accomplishments


  • Recipient of the Nurse Daisy Award, Tampa General Hospital January 2019
  • Recipient of the Nurse Daisy Award, Tampa General Hospital July 2018
Skills


  • Provide direct quality care to patients including daily monitoring,recording, and evaluating of medical conditions of up to 20 patients per day
  • Strong clinical judgment
  • Chronic disease management
  • Care plan development
  • Medication administration
  • Intravenous therapy
  • Tracheostomy care
  • Proper catheter insertion/removal
  • Critical care
  • Specimen collection and analysis
  • Gastrostomy buttons experience
  • Feeding pumps understanding
  • Telemetry
  • Infection control
Education
2015 Galen College of Nursing St.Petersburg, FL Licensed Practical Nurse: Nursing

LPN Class Salutatorian and recipient of the Human Touch Award

2017 Galen College of Nursing St.Petersburg, FL Registered Nurse: Nursing
Galen College of Nursing St. Petersburg, FL BSN: Expected Graduation 2022
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Experienced Patient Care Coordinator resume

Davina Davlin
Professional Summary
Registered Nurse with 10+ years experience in clinical settings providing nursing care to diverse populations. Dependable team member with management experience and a willingness to take on added responsibility to meet tight deadlines. Enthusiastic team player with a strong work ethic and advanced complex problem solving skills.
Skills
  • Dedicated to integrity
  • Medical staff management
  • Clinical benchmarks
  • Conflict resolution
  • Dedicated to excellence
  • Effective communicator written and verbal
  • Effective computer skills
  • Able and willing to learn
  • Dedicated healthcare educator
  • Strong presentation skills
  • Effective staff coach
  • Quality improvement competency
  • Skilled community-based case manager
  • Effective leader
  • Customer service-oriented
  • Good clinical judgment
Work History
Current
RN Case Manager/Hospice House GIP RN Hospice of San Joaquin Stockton, California


  • Assessed terminally ill patients and developed an appropriate plan of care for the patient and family.
  • Coordinated care through Case Management, utilizing the interdisciplinary team and making assignments as appropriate.
  • Educated patients and families about end of life care and symptom management.
  • Liaised between patients and physicians to ensure patient comprehension of treatment plans.
  • Effectively supervised LVN's and HHA's.
  • Coordinated the transition of care to the appropriate level of care or setting. Interim Triage Nurse/Team Leader.
02/2017 to 05/2017
Clinical HEDIS Support RN Health Plan of San Joaquin (Career Sparks)

  • Conducted HEDIS audits at various healthcare providers.
  • Measured quality outcomes through gathering, auditing, and reporting outcomes of care provided to members.
10/2016 to 02/2017
Patient Care Coordinator Aseracare Hospice
  • Demonstrated ability to lead and motivate outstanding healthcare teams.
  • Oversaw and managed clinical staff in patient care activities while maintaining a high level of staff morale and professionalism.
  • Trained new staff on Hospice Case Management.
  • Processed clinical staff documentation in order to ensure quality documentation.
  • Completed new-hire and quarterly performance reviews of clinical staff.
  • Authorized drug refills and provided detailed prescription information to pharmacies.
  • Performed various audits, gathered and reported data, and developed plans for improvement of care provided and quality outcomes.
  • Coordinated Quality Improvement Activities (QIA's) to identify performance areas for improvement.

 

 

 


08/2016 to 10/2016
RN Case Manager Hospice of San Joaquin

  • Assessed terminally ill patients and developed an appropriate plan of care for the patient and family.
  • Coordinated care through Case Management, utilizing the interdisciplinary team and making assignments as appropriate.
  • Educated patients and families about end of life care and symptom management.
  • Liaised between patients and physicians to ensure patient comprehension of treatment plans.
  • Effectively supervised LVN\\'s, HHA\\'s and non-clinical staff.
  • Coordinated the transition of care to the appropriate level of care or setting.
  • Interim Triage Nurse/Team Leader.

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03/2012 to 02/2016
Hospice Case Manager/Patient Care Coordinator Aseracare Hospice

  • Provided excellent Hospice Case Management to terminally ill adults.
  • Oversaw, managed, and completed competencies for clinical staff in patient care activities while maintaining a high level of staff morale and professionalism.
  • Developed and implemented the Hospice Case Manager training program.
  • Promoted to Patient Care Coordinator after 3 years as an RNCM.

11/2006 to 09/2007
RN/Relief NOC Supervisor Meadow Wood Skilled Nursing Facility


  • Provided direct nursing care to Geriatric and Rehabilitating adults in a skilled nursing facility.
  • Examined patients and dispensed contraceptives and other medications as needed.
  • Supervised LVN's and CNA's on the NOC shift.


06/2011 to 01/2012
RN Case Manager Pathways Home Health and Hospice
  • Assessed terminally ill patients and developed an appropriate plan of care for the patient and family.
  • Coordinated care through Case Management, utilizing the interdisciplinary team and making assignments as appropriate.
  • Educated patients and families about end of life care and symptom management.Liaised between patients and physicians to ensure patient comprehension of treatment plans.
  • Effectively supervised LVN\'s, HHA\'s and non-clinical staff.
  • Coordinated the transition of care to the appropriate level of care or setting.


06/2011 to 01/2012
RN Clinical Supervisor Maxim Healthcare

  • Provided excellent Case Management for long term Home Health pediatric and adult patients.
  • Educated patients and families about health maintenance and disease management.
  • Liaised between patients, physicians and vendors to ensure quality care.
  • Effectively supervised LVN's, HHA's and non-clinical staff.
  • Coordinated the transition of care to the appropriate level of care or setting.

 

 

 

 

10/2010 to 06/2011
RN Staff Nurse Alexander Cohen Hospice House (Community Hospice)


  • Provided excellent nursing care to inpatient Hospice patients.
  • Managed chronic and terminal conditions.
  • Provided excellent symptom management.
  • Examined patients and dispensed medications as needed.
  • Supervised LVN's and CNA's.
  • Successfully admitted patients for care and discharged patients to home when appropriate.
10/2007 to 09/2008
Public Health Nurse II Stanislaus County Health Services Agency/Community Health Services


  • Provided excellent RN Case Manager services to high risk Mothers and infants in the Healthy Birth Outcomes program.
06/2006 to 11/2006
RN Staff Nurse Doctors Medical Center
  • RN Labor and Delivery.
Education
June 2006
Bachelor of Science: Nursing
California State University, Stanislaus - Turlock, California


  • Continue to educate self with continuing education, seminars and conferences.
Certifications
  • Registered Nurse in California, License number 687032
  • Public Health Nurse in California, License number 70976
  • Basic Life Support for Healthcare Providers
Interests/Hobbies
I enjoy mentoring other nurses and teaching the community about various healthcare issues.I participate in various non-profit organizations to help raise funds for AIDS, children affected by AIDES, breast cancer and addiction alternatives.
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