Patient Coordinator resume examples

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Skillful Patient Coordinator resume

AnsleyAhlstedt10035 Bradwell PlaceTampa33626813-947-0950ansleyahlstedt@gmail.comFL
Professional Summary

Nursing style blends professionalism, capability, leadership, and compassion to truly integrate patients' medical and emotional care. I have excelled in the management of patients in a complex medical-surgical environment through communication with the multi-disciplinary team and implementation of the nursing process. I have a passion for patient care and aim to promote national standards within a healthcare environment.

Work History
Moffitt Cancer Center- GYN Oncology - Registered Nurse Tampa, FL 06/2019 - Current

Nursing role that is focused on working closely with the provider to care for numerous patients who may be receiving chemotherapy treatments or a surgical procedures. Ensuring follow up is completed, and patient is following plan of care. Assist provider in clinical setting, including assisting with pelvic exams, PAP testing, and biopsies completed, along with assessing results with provider to determine plan of care. Nursing role is focused on educating patients and ensuring patient questions regarding plan of care are answered to satisfaction. Working closely with patients who are receiving chemotherapy regimens or planned to complete a surgical procedure, including medication reactions to monitor for, side effects of medications, infusion reactions, surgical plans, and surgical complications to report. Assisting with phone triage and assessing patient status and need for follow up evaluation. Communicate with multi-disciplinary team including oncologist, social workers, dieticians, ostomy nursing, and home health nursing. Nurse is assigned to work with several different providers within clinic setting and assisting in records retrieval when necessary.

Tampa General Hospital - Registered Nurse Tampa, FL 01/2017 - 06/2019

Oversaw 5-6 patients at a time in a medical surgical environment. Perform on-going assessments with a focus on patient conditions, medication education and discharge readiness. Implemented therapeutic communication and promoted educational opportunities at every patient interaction. Delegate and manage the care care provided by unlicensed assistants and care technicians.  Work within a collaborative team including social workers, physical and occupational therapists, case managers, and nutritionists to ensure all patient needs were met and maintained. Advocate for proper electronic medical record documentation with a focus on real-time charting. Assess medication efficacy, response and possible interactions; patient condition including EKG results, wound care, pain levels, psychosocial needs, and changes in care throughout hospitalization. Complete discharge education including restrictions, follow-up and home medications.

MD Aesthetics - Patient Care Coordinator Tampa, FL 05/2014 - 12/2015

Managed the workflow of the front desk through the compilation of medical charts, corresponding records, financial requisitions, and payment statements. Answered and triaged phones based on scheduling needs. Welcomed guests to front office and assisted in collecting insurance information, coordinating follow-up appointments and accruing payment for services rendered. Facilitate the management of the flow of back office, prepared examination rooms for patient care, sterilized instrumentation, and assisted providers with procedures, as needed. Reviewed educational topics with patients including medication, post-appointment discharge instructions, and nutritional guidelines.

Rejuva Medical Spa - Patient Coordinator Tampa, FL

Interviewed patients to obtain medical information, weight and height measurements and vital signs.Schedule and confirm patient diagnostic appointments, surgeries, and medical consultation.Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.Answer telephones and direct calls to appropriate staff.Interview patients to complete documents, case histories, or forms such as intake or insurance forms.Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.Compile and record medical charts, reports, or correspondence, using typewriter or personal computer.Maintain medical records, technical library, or correspondence files.

Accomplishments


  • Recipient of the Nurse Daisy Award, Tampa General Hospital January 2019
  • Recipient of the Nurse Daisy Award, Tampa General Hospital July 2018
Skills


  • Provide direct quality care to patients including daily monitoring,recording, and evaluating of medical conditions of up to 20 patients per day
  • Strong clinical judgment
  • Chronic disease management
  • Care plan development
  • Medication administration
  • Intravenous therapy
  • Tracheostomy care
  • Proper catheter insertion/removal
  • Critical care
  • Specimen collection and analysis
  • Gastrostomy buttons experience
  • Feeding pumps understanding
  • Telemetry
  • Infection control
Education
2015 Galen College of Nursing St.Petersburg, FL Licensed Practical Nurse: Nursing

LPN Class Salutatorian and recipient of the Human Touch Award

2017 Galen College of Nursing St.Petersburg, FL Registered Nurse: Nursing
Galen College of Nursing St. Petersburg, FL BSN: Expected Graduation 2022
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Popular Patient Coordinator resume designs

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Job-winning Patient Coordinator resume

Victoria Cages-Curry
Summary
Administrative Coordinator and Pet Grooming specialist with over 10 years' experience in developing, implementing and managing high value business programs. Detail-oriented and results focused with strengths in office administration, sales, and pet care.
Skills
  • Operations experience
  • Scheduling proficiency
  • Report generation
  • Microsoft Office proficiency
  • Schedule management
  • Careful groomer
  • Companion animal behavior specialist
  • Service pets
  • Sales expertise
  • Dog training professional
Experience
Office Administrative Assistant Nov 2016 to Jul 2017
Roberts of Ocala Funerals and Cremations Ocala, FL
  • Processed death records and amendments for over 100 per month.
  • Booked memorial services and served as chapel liaison. 
  • Maintained electronic and paper files.
Donor Center Technicians Feb 2016 to May 2016
Immunotek (Ked Plasma) Ocala, FL
  • Obtained patient vitals and screened patients.
  • Disconnected patients from PCS2 donation machines.
  • Wrote reports and clinical notes for patients.
Assistant Customer Service Manager Dec 2013 to Dec 2014
Rural King Ocala, FL
  • Monitored the daily activities of customer support teams.
  • Ensured superior customer service in pet/livestock care.
  • Performed clerical and administrative duties as required.
Pet Care Associate Oct 2013 to May 2016
Southpaw Dog Spa Ocala, FL
  • Developed humane training solutions to address animal behavior problems.
  • Promoted skin and coat health through regular grooming.
  • Tailored salon services to breed appearance standards, especially for show pets.

Patient Coordinator Mar 2010 to Dec 2013
Beltone Hearing Centers of Florida, LLC Ocala, FL
  • Evaluated patient care procedural changes for effectiveness.
  • Served as liaison between management, clinical staff and the community.
  • Scheduled patients, maintained patient files, conducted weekly and monthly reports. 
Education and Training
Associate of Arts, Legal Office Assistant Lake-Sumter State College Leesburg, FL, United States In Progess
Certification, Notary Public Florida
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Top Patient Coordinator skills

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Experienced Patient Coordinator resume

Cindi Wright
Professional Summary
Ambitious professional with diverse background in management, customer service and sales. Specializing in world-class service, customer satisfaction, productivity and team management. Effective in face to face, online and telephone interaction with customers across many industries.
Skills
  • People-oriented
  • Relationship development
  • Effective communicator
  • Flexible and adaptable
  • Organized multitasking
  • Self-motivated
  • Critical and creative thinking
  • Proficient in MS Office
Accomplishments
  • Received three promotions within one year, from entry level to executive, during my career with Villalon Callis Pediatric Dentistry & Orthodontics 
  • Increased Villalon Callis new patient base by 56% over six month period as PR Manager - New Patient Coordinator 
  • Boosted Savage Concepts customer satisfaction ratings by 20% by developing new processes and improving work flow
  • Successfully transitioned the bank branch through two major corporate mergers while upholding an outstanding 93% customer satisfaction rating throughout my career in bank management 
Work History
08/2018 to Current Contractor - SCI - Supply Chain Adroit Partners | Houston, TX
  • Work with internal and external support teams to resolve issues with bronze marker storage project
  • Conduct outgoing calls to existing clients in order to finalize pre-need contract
  • Create customized bronze marker designs and effective service solutions to clients
02/2018 to 06/2018 Director of New Patient Experience Kidstown Dental | Katy, TX
  • Handle new patient experience from the first scheduling phone call to their appointment in the office.
  • Achieved a record high of 166 new patients in one month for the practice.
01/2017 to 01/2018 Manager of Public Relations - New Patient Coordinator Villalon Callis Pediatric Dentistry & Orthodontics | Sugar Land, TX
  • Manage the expansion of the dental practice by developing relationships and growing the new patient base 
  • Plan marketing campaigns using website, social media, mailers, email and advertisements
  • Built alliances in the area surrounding the practice while giving the doctor and the office an excellent reputation out in the community and creating goodwill
  • Speak at school assemblies to educate children about oral health through dental presentations
07/2014 to 01/2017 Account Manager Savage Concepts | Houston, TX
  • Directly support CEO in managing project work flow such as scheduling, budgeting, accounts payable / receivable, data entry and reporting 
  • Maintain open communication with vendors to ensure project deadlines are met
  • Serve as account manager for completed projects to ensure continued client satisfaction
01/2013 to 01/2014 Travel Counselor Vacations To Go | Houston, TX
  • Travel agent specializing in planning and booking cruises for high volume inbound call center
  • Payment processing, invoicing and complete management of the customer's vacation
  • Proactive communication with vendors to maintain highest level of customer service and satisfaction
07/2012 to 11/2013 Licensed Insurance Agent Aflac | Katy, TX
  • B2B outside sales to promote Aflac voluntary benefits to business owners and acquire accounts
  • Conduct group work site presentations and individual consultative employee enrollments
  • Complete fiscal and operations management as an Independent Agent
12/2004 to 07/2012 Branch Manager - Assistant Vice President Wells Fargo Bank | Katy, TX
  • Manage all aspects of a multi-million dollar financial center operation including sales, customer service, staffing, and compliance 
  • Ensure compliance with federal and state regulations, as well as company policies and procedures
  • Supervise the hiring, staffing, training and coaching of a team of 13 employees
  • Oversee and exceed monthly, quarterly and annual sales goals, customer satisfaction ratings and fiscal performance
Education
1994 High School Diploma Katy High School, Katy, TX
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