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Professional Summary

Motivated and versatile student with an emphasis in visual arts education. A certified and bilingual teachers assistant with the drive and enthusiasm to help children learn in a positive and encouraging atmosphere.

Skills
  • Childcare experience
  • Bilingual in Spanish
  • Energetic
  • Positive reinforcement methods
  • Blood Borne pathogen course completed
  • Focused on consistent, quality care
  • Strong communication skills
  • Meticulous attention to detail
  • Highly organized
  • Professional and mature
  • Flexible
  • Experience with individuals having disabilities
Work History
Personal Care Assistant, 01/2016 to Current
Anne Holt ResidenceGrahamsville, NY
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Responsible for primary care, case management, and medication management.
  • Investigated and reported issues relating to patient care or conditions that might hinder patient well-being.
  • Planned activities to encourage movement, when permitted.
  • Recorded status and duties completed in logbooks for management.
Direct Support Professional, 02/2016 to 01/2019
New Hope Community Inc.Loch Sheldrake, NY
  • Worked to improve and enhance patient lives through effective and compassionate care.Assisted disabled clients in any way necessary to facilitate independence and well-being.
  • Developed rapport with patients to create safe and trusting environment for care.
  • Transported individuals to medical appointments and other errands.
  • Completed entries in log books, journals and care plans to document accurately report patient progress.
  • Supervised daily activities and provided assistance when needed.
  • Maintained clean, safe and well-organized patient environment.
Cashier, 12/2014 to 01/2016
Shoprite Ellenville, NY
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Kept accurate and secure cash drawers by putting away large bills and keeping optimal levels of small bills and change.
  • Engaged customers warmly and provided immediate and dedicated assistance.
  • Bagged merchandise in careful and efficient manner to minimize damage.
Activities Assistant Yogi Bears Jelly Stone Park
  • Enhanced activity strategies to help users of different ability levels engage in activities.
  • Scheduled movies, entertainment and other special events.
  • Instructed participants on safety techniques and specific activity requirements.
  • Maintained activities areas in a clean, neat and organized fashion.
Education
High School Diploma: 2015
Ellenville High School - Ellenville, NY
Visual Arts Education SUNY Ulster - Stone Ridge, NY
Visual Arts Education, 11/2019
Sullivan County Community College - Loch Sheldrake, NY
Certifications
  • NYS Certified Teachers Assistant
  • Adult & Child CPR certified
This resume is created in 7 minutes.
Summary

Polished and motivated business development professional - Skilled and focused relationship manager - Driven prospector - Balanced approach - Seasoned domestic and international traveler - Rock solid tenures

Experience
Key Account Manager - East Coast | 09/2018 to Current Baralan USA - Richmond Hill, New York
  • Hired away by former client to help re-establish and grow company's foothold with East Coast cosmetic & personal care brands
  • Given multiple key 'dark' accounts (AVON Global, Chanel, Estee Lauder, Amway, Tarte Cosmetics, etc.) to re-establish relationship and identify projects /opportunities all of which now have projects in pipeline
  • Leverage industry trends in customer industries and marketplaces to shape value-added solutions and approaches for key audiences
  • Developed and delivered new business requisitions through business-to-business sales and trade shows generating 20% increase in sales leads
  • Responsible for updating account plans based on changing markets, customer conditions and competitor activity
  • Promoted in April '19 and provided Marketing & Communication responsibilities for US
New Business Development, C&T (Cosmetics & Toiletries Magazine) | 04/2008 to 08/2019 Allured Business Media - Carol Stream, IL
  • Improved customer acquisition rates by 30% through targeted discussions on market segmentation and pricing strategies
  • Successfully led key business growth projects which resulted in 11% increase in total sales volume
  • Grew global territory into $1,000,000+ in total sales annually
  • Maintained up-to-date knowledge of industry, target accounts and competitive landscape of 500+ global accounts
  • Rewarded 300+ international accounts following European rep's retirement growing that territory more than 25% from previous year
Sales Manager, CPC (Cosmetic & Personal Care Packaging) | 02/2005 to 04/2008 Canon Communications - Fairfield, NJ
  • Managed budget forecasting, goal setting and performance reporting for all accounts.
  • Delivered performance updates & quarterly business reviews.
  • Leveraged lead generation tools to increase profitability and product presence in the marketplace.
  • Expanded account base by re-engaging dark accounts, formalizing prospecting efforts and establishing aggressive follow-up plans.
Account Executive, CPC (Cosmetic & Personal Care Packaging) | 02/1999 to 02/2005 Canon Communications - Fairfield, NJ
  • Recognized several times corporately for exceeding sales goals.
  • Responsible for brand's largest issue ever - $350,000+
  • Crafted new sales programs targeting fringe and dark accounts, resulting in $400,000+ in new sales.
Account Executive, HAPPI (Household and Personal Products Industries) | 09/1994 to 02/1999 Rodman Media - Ramsey, NJ
  • Collaborated with account executives to penetrate new accounts, identify potential customers and coordinate product demonstrations.
  • Cold and warm called 25 new and existing accounts per day.
Education
Rutgers University - - New Brunswick, NJ | | Bachelor of Science 1992
Activities and Honors

2014 Recipient of Peter J. Cassidy Award for Outstanding Service to Academy of Our Lady Fathers Guild, Chepurko Award (ARC of Bergen & Passaic Counties), Glen Rock Youth Lacrosse Coach, Cosmetic Industry Buyers & Suppliers (CIBS) Member, New York Society of Cosmetic Chemists (NYSCC) Member

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Professional Summary

I am a professional and knowledgeable receptionist versed in administrative support and customer service. Offering 30 years of experience. Highly efficient and accurate with strong planning, problem-solving and communication skills. I am organized, motivated and hardworking with an objective to attain a career where my educational training, as well as, my personal growth will be utilized to the advantage of your company's continued success.

Skills
  • I have 30 + years of Customer Service Experience.
  • I hold my CA Life/Health Insurance Licensed
  • I hold my CA Property & Casualty Licensed
  • I am Federally Licensed Securities Registered Representative Series 6
  • I am Federally Licensed Securities Registered Representative Series 63
  • I held my CA Real Estate License for 7 years
  • I was a Loan Processor for 5 years
  • I was a Real Estate Agent for 2 years
  • I have the ability to work both independently and within a team to accomplish goals.
  • I am a self - starter with a "can do' Attitude.
  • I am an Innovative, fast- learner, goal- oriented, coach-able team player willing to accept challenges while maintaining a positive attitude.
  • I have excellent written and verbal skills
  • I am also Proficient in the use of Microsoft Word and Microsoft Excel. And I have 1 year experience in Quickbooks.
  • I have 15 years of Marketing and advertising experience.
  • I have experience in telephone switchboard, scheduling appointments, and all administrative office procedures.
  • I possess the ability to type 30-40 wpm.
  • I am self-Motivated, driven, and determined to be successful.
Work History
Receptionist / Personal Assistant 11/2018 to Current
Luxury Limousine Service Ceres, CA
  • Correspond to e-mails throughout the day.
  • Maximize advertising efforts by developing content for media relations, corporate communications and social media posts.
  • Assist internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Keep reception area clean and neat to give visitors positive first impression.
  • Answer telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Answer inquiries and resolved or escalated issues to management personnel to ensure client satisfaction.
  • Draft professional business memos, letters and marketing copy to support business objectives and growth.
  • Greet incoming visitors and customers professionally and provide friendly, knowledgeable assistance.
  • Collect QuickBook payments from clients and update account balances. Enter daily data in computer systems and document office activities.
Insurance And Financial Specialist 10/1997 to Current
Primerica Financial Services Modesto, CA

I get to help people by putting together a plan to help meet individual financial objectives. I also enjoy helping people develop personal and business strategies to help achieve their financial goals. In addition, I educate people on tax sheltered savings, death benefits, living benefits and retirement planning.

Personal Assistant To The Chief Executive Officer 06/2018 to 11/2018
Cal-Almond (Express Employment) Hughson, CA


  • Delivered top-notch administrative support to office staff, promoting excellence in all areas of office operations.
  • Proofread and made corrections in Quickbooks to produce monthly invoices, reports and payroll.
  • Drove CEO to meetings and lunches.
  • Ran personal errands for the CEO.
  • Transferred and directed phone calls, guests and mail to correct staff members.
  • Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
Direct Sales Representative 11/2010 to 10/2015
Comcast/ Xfinity Modesto, CA

My responsibilities included, but not limited to, knocking on 80-100 residential doors per day, in order to generate cable, internet,home phone and home alarm systems while attaining daily goals. I also completed daily outbound phone calls, up to 4 hours per day.

Administrative Assistant / Personal Assistant 03/2008 to 08/2012
DMH Real Estate Modesto, CA
  • Performed research to collect and record Real Estate data.
  • Drafted professional business memos, letters and marketing copy to support business objectives and growth.
  • Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff and greeting visitors.
  • Worked with the Real Estate Agents to coordinate and complete special projects for Real Estate transactions.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Education
n/a: Business Administration/Communication/Psychology/Spanish 08/2019 Modesto Jr. College - Modesto, CA
  • Courses included Speech and Communication, Spanish, Sociology and Psychology
High School Diploma Turlock High School - Turlock, CA My studies included College Preparation classes and Advanced courses.
Affiliations
  • Modesto Chamber of Commerce Welcome Team Committee
  • Member of Ceres, Turlock, Modesto and Hispanic Chamber of Commerce
  • Member of "Love Modesto"
  • Member of "Love Turlock"
  • Volunteer with The Salvation Army Bell Ringers
  • President of The Neighborhood Watch Program
  • Member of Big Valley Grace Church and the prayer team
  • Member of Crossroads Grace Church
  • Member of Shelter Cove Church
  • Member of The House in Modesto
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Summary
I have an extensive background in pre-hospital emergency care as a paramedic and medical laboratory assistant. I have also worked in the residential care sector over the last 8 years also with 35 years of life experience with special need individuals.
Skills

  • Able to work in self directed environment
  • Excellent interpersonal , oral and written communication skills
  • Excellent work and attendance record
  • Detail-oriented / Goal-oriented 
  • Flexible schedule
 
  • Cool and collected under pressure
  • Skilled problem solver
  • Active listening skills
  • Energetic work attitude
  • Strong clinical judgment 
  • Team Player

Experience
Real Estate Agent 05/2016 to 02/2017 Blinkhorn Real Estate New Glasgow, NS
informed customers on market current status for residential and land markets. Guided home buyers and sellers through the process of sales. Generated lists of properties that were compatible with buyers' needs and financial resources. Educated clients on the current real estate market and answered any questions they had. Wrote contract documents, purchase agreements and closing statements. Communicated with owners regarding home and loan status. Showed residential properties and explained the features, value and benefits of available homes.
Paramedic / Administration 01/2011 to 11/2014 Bantrel Management Service Ft McMurray, AB
Coordinated all department functions for team of 33 employees. Maintained detailed administrative and procedural processes to improve accuracy and efficiency. Managed medical supply inventory, insurance records, patient charts and company files using online tracking system. Updated patient accounts and information on a daily basis. Managed incoming and outgoing calls for busy medical office. Communicated with patients via phone, email and in person .Handled and processed
confidential patient information. Provided life support services during medical emergencies on scene and in- route to the hospital. Collected pertinent information from the patient, family and friends, medical records and prescriptions. Completed all mandatory education and training classes. Interacted with patients, families, hospital staff and the general public. 
 
 
 
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Personal Care Assistant 06/2008 to 09/2017 High-Crest Home New Glasgow New Glasgow, NS Worked to improve patient outlook and daily living through compassionate care.
Maintained a clean and well-organized environment to promote client happiness and safety.
Helped client with activities of daily living (ADL), including personal hygiene, feeding, ambulation and household maintenance.
Supervised frequent activities such as medication and personal hygiene to ensure safety.
Developed strong and trusting rapport with each client to facilitate best care possible.
Assisted disabled individuals to foster independence while still closely monitoring safety.
Engaged client in physical and mental activities to sustain quality of life.
Worked as part of team to ensure proper care of body mechanics and safety of patient.
Jumped in to fill gaps for on call rotation when necessary.
Paramedic 06/2008 to 05/2011 Nova Scotia Emeregency Health Service Anitgonish/ New Glasgow, NS
Maintained a state of readiness and alertness for all assignments. Provided life support services during medical emergencies on scene and en route to the hospital. Collected detailed medical history from the patient and family ,medical records and depreciations. Administered continuous and 12-lead electrocardiogram monitoring. Initiated plans of care based on patient assessments. Operated and maintained emergency vehicles in a safe, efficient manner while obeying all traffic laws. Completed all mandatory education and training classes. Executed moderate and waived point of care testing. Maintained updated knowledge with treatment protocols, response requirements and quality assurance procedures. Interacted with patients, families, hospital staff and the general public.
Education and Training
Paramedic 2007 Atlantic Paramedic Academy Moncton, NB
1988 East Pictou Rural School Thorburn, NS, Canada