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Summary

Eager to showcase skills learned while in my current position with Fifth Third Bank such as assisting customers with a smile, providing effecient soultions to our customers and being the "brand" to our customers. I am energtic and ready to apply these skills in other areas of the bank whilst gaining new skills along the way. Look forward to the opportunity to join your growing team.

Skills
  • Reliable
  • Excellent communication skills
  • Energetic
  • People-oriented
  • Excellent work ethic
  • Dependable
Work Experience
02/2019 - Current
Fifth Third Bank Cincinnati, OH Customer Service Professional

Assisting customers with account help such as but not limited to, going over account maintenance, assisting with card maintaince, assisting with transfers and refunding fees, taking mortgage payments, discussing escrow accounts.

02/2018 - 07/2018
Aspen dental Cincinnati, Ohio Office Manager
  • Generated financial reports for management review.
  • Scheduled appointments and maintained master calendar.
  • Supervised 5 office staff members in daily tasks and performance.
  • Interviewed, on-boarded, developed and oversaw daily activities of 2 clerical and administrative office personnel.
  • Monitored and controlled office inventory to ensure adequate supply levels, timely product ordering and efficient management of company resources.
  • Updated employee paperwork and records.
  • Delegated duties for a team of 5 office staff.
  • Managed office inventory and placed new supply orders.
01/2015 - 01/2018
US Bank Cincinnati, Ohio Assistant Branch Manager

Opened up new accounts, put in loans to help the production of the branch. Helped develop new and seasoned employees to help them move into their next rolls. Received award for having 20 plus 100 percent surveys. Handled the schedule and day to day operations of the branch.

05/2014 - 01/2015
Citibank Florence Florence, KY Personal Banker

Inbound call personal banker who took applications for home loans and personal loans over the phone to meet a monthly sales goal.

Education
2008
Aiken High School Cincinnati, Ohio, United States High School Diploma Received award for college engineering class. 
Northern Kentucky University HIGHLAND HEIGHTS, KY, United States Financing
Wright State University Dayton, OH, United States Financing
This resume is created in 7 minutes.
Professional Summary
Certified Nursing Assistant with more than 12 years of experience in Subacute unit and Skill unit. Efficient and reliable CNA and bilingual. Assisted with technical nursing treatments, supported diagnostic procedures and charted resident records. Motivated CNA with a highly effective communication style. Efficient worker who demonstrates strong time management and prioritization skills. Interested in a full-time role as a nursing assistant in a top-notch healthcare facility.
Skills
  • CPR/First Aid certified
  • Feeding assistance expert
  • Dementia and Alzheimer's knowledge
  • Patient-focused care
  • Trustworthy companion
  • Companionship and emotional support
  • Compassionate
  • Efficient and reliable team player

•Sub acute patient care expert

•RNA Certified

•Strock patient care expert

•Respiratory certification

•Home Health certified


Work History
certified nursing assistant Chasthworth Nursing Home 05/2009 - 06/2014

personal caregiver Homecare - 8010 Sedan st 09/2005 - 12/2009

Education
High School Diploma: San Fernando High School - 11133 O'Melveny Av 2005
Certifications
  • Certified Home Health Aide
  • First Aid Certification
  • BCLS Certification
  • Heart Saver/AED Certification
  • Certified Nurses Aide
This resume is created in 7 minutes.
Summary
Certified Nursing Assistant with experience serving chronically ill patients, including assisting with daily living activities and household tasks. Patient and highly compassionate.
Skills
  • Understands mobility assistance needs
  • Charting expertise
  • Understands medical procedures
  • Trained in grooming and bathing assistance
  • Calm and level-headed under duress
  • General housekeeping ability
  • Medical terminology knowledge
  • Quick problem solver
Experience
03/2017 to Current
Personal Care Worker Alternative Home Health Care Milwaukee, WI Observed and documented patient status and reported patient complaints to the case manager. Planned, prepared and served meals and snacks according to prescribed diets. Directed patients in prescribed range of motion exercises and in the use of braces or artificial limbs. Provided transportation, assistance and companionship to clients. Cleaned and organized patients' living quarters. Assisted with ADLs.
12/2016 to 01/2017
Personal Care Worker/CNA Highlander Health Care Milwaukee, WI Cleaned and organized patients' living quarters. Provided transportation, assistance and companionship to clients. Planned, prepared and served meals and snacks according to prescribed diets. Performed household tasks such as laundry, dusting, washing dishes and vacuuming. Facilitated games and other activities to engage clients.
11/2015 to 02/2017
Personal Care Worker/CNA United Home Care Milwaukee, WI Promoted continuity of care by accurately and completely communicating to other caregivers the status of patients for which care is provided. Comforted patients and provided them with reassurance and encouragement. Administered simple range of motion exercises. Charted daily information on the residents such as mood changes, mobility activity, eating percentages, and daily inputs and outputs.
01/2014 to Current
Supportive Caregiver Iris/Ilife Milwaukee, WI Assisted with transferring residents in and out of wheelchairs and adaptive equipment. Kept facility stocked with necessary supplies, equipment and instruments. Obtained and set up suction equipment. Provided personal nursing care in pre- and post-operative situations.
07/2013 to 11/2016
Personal Care Worker Home Care Milwaukee, WI Observed and documented patient status and reported patient complaints to the case manager. Provided transportation, assistance and companionship to clients. Cleaned and organized patients' living quarters. Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
03/2013 to Current
CNA Potter's House Care Milwaukee, Wi Observed and documented patient status and reported patient complaints to the case manager. Assisted with ADLs. Documented resident records on daily flow sheets. Promoted continuity of care by accurately and completely communicating to other caregivers the status of patients for which care is provided. Provided personal nursing care in pre- and post-operative situations.
09/2011 to 03/2013
CNA IndependenceFirst MIlwukee, WI Directed patients in prescribed range of motion exercises and in the use of braces or artificial limbs. Positioned residents for comfort and to prevent skin pressure problems. Assisted with transferring residents in and out of wheelchairs and adaptive equipment. Kept facility stocked with necessary supplies, equipment and instruments.
08/2011 to 05/2015
Personal Care Worker New Health Service Milwaukee, WI Cleaned and organized patients' living quarters. Provided transportation, assistance and companionship to clients. Observed and documented patient status and reported patient complaints to the case manager.
07/2011 to 11/2012
CNA HCR manor care Racine, WI Tended to patients with chronic illnesses. Assisted nurses with cleaning rectal tube, G-tube, J-tube, and regular catheter insertion. Charted daily information on the residents such as mood changes, mobility activity, eating percentages, and daily inputs and outputs. Documented resident records on daily flow sheets. Recognized and reported abnormalities and/or changes in patients' health status to nursing staff.
Education and Training
2012
Associate of Science CNA License Milwaukee, WI
Associate of Science
2012
HSD MATC Milwaukee, WI
2017
CBRF milwaukee, WI
2017
First Aid & CPR Greenfield, WI, United States
2021
LPN/RN MATC Milwaukee, WI
Minor in Occupational Therapy
3.45 GPA
Coursework in Anatomy, Physiology and Health Assessments
Activities and Honors
IRIS/ILIFE
THE AGING PROGRAM
MCFI
GUARDIANSHIP PROGRAM

This resume is created in 7 minutes.
Professional Summary
Driven to exceed sales goals and build long term relationships with customers. Delivers positive experiences through high-quality customer care.
Skills
  • Time management skills
  • Friendly demeanor
  • Customer-oriented
  • Active listening skills
  • Computer literate
  • Personable
  • Adaptability
  • Computer proficiency
  • Good telephone etiquette
  • Accurate money handling
  • Motivated team player
Work History
Family Member Personal Caregiver//Fontana, CA//January 2015 to November 2015
  • Monitored vital signs, such as blood pressure and pulse.
  • Responded appropriately to the physical, emotional and developmental needs of patient.
  • Changed sterile dressings.
  • Provided pre- and post-operative care.
  • Cooked appetizing and satisfying meals and snacks.
  • Scheduled and accompanied client to medical appointments.
  • Maintained a clean, healthy and safe environment.
  • Obtained household supplies and ran daily errands.
  • Assisted nurses with wound care for pressure ulcers, bed sores, and surgical site wounds.
  • Provided a comforting and soothing environment.
RighTime Home Services Customer Service Rep//Riverside, CA//May 2015 to July 2015
  • Answered an average of 100 calls per day by addressing customer inquiries, solving problems and providing new product information.
  • Described product to customers and accurately explained details and care of merchandise.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Directed calls to appropriate individuals and departments.
  • Helped drive sales goals and achieve monthly quotas.
  • Asked open-ended questions to assess customer needs.
  • Learned, referenced and applied product knowledge information.
  • Contacted customer to follow up on purchases, suggest new merchandise and inform them about promotions and upcoming events.
Carousel Cleaners House Cleaner//Upland, CA//November 2014 to January 2015
  • Spot cleaned walls, carpets and light fixtures.
  • Waxed and polished wood floors and other woodwork.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Polished glass surfaces and windows.
  • Washed, cleaned and disinfected water coolers.
  • Dusted picture frames and wall hangings with a cloth.
  • Polished all metal hardware fixtures.
  • Removed waste paper and other trash from the premises to designated area.
  • Disinfected and mopped bathrooms to keep them sanitary and clean.
  • Cleaned walls, windows, shades and curtains.
  • Used chemicals and other cleaning equipment in a proper, safe and responsible manner.
Family Planning Associates Medical Group Medical Assistant Externship//San Bernardino, CA//July 2014 to August 2014
  • Obtained and coordinated medical history of patients
  • Assessed and managed follow-up plans.
  • Obtained and analyzed laboratory results.
  • Triaged patient calls and questions.
  • Filed patient charts
  • Insurance verification
Sam's Club Cashier Sales Associate//Chino, CA//October 2009 to April 2010
  • Greeted customers promptly.
  • Received customer payments.
  • Totaled bills and calculated taxes.
  • Described products and services in detail.
  • Monitored areas for security issues and safety hazards.
  • Assisted customers in selecting items based on needs.
  • Completed purchases using Point of Sale systems.
  • Assisted on sales floor as needed to maintain service standards.
  • Cleaned and organized the store, including the checkout desk and displays.
  • Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
Education
Medical Assisting American Career College// Ontario, CA//2014
This resume is created in 7 minutes.
Professional Summary
Bilingual caregiver with more than 5 years experience with advanced knowledge of Alzheimer's and dementia. Seeking a long term care position. Compassionate caregiver adept at bathing, grooming and feeding elderly and disabled patients.
Skills
  • CPR/First Aid certified
  • Patient-focused care
  • Trustworthy companion
  • Companionship and emotional support
  • Compassionate
  • Compassionate caregiver
  • Efficient and reliable team player
  • Committed team player
  • Culinary talent
  • Adaptable
Work History
Personal Care Attendant, 01/2018 to Current
Developmental Disabilites Portland, OR
  • Responded appropriately to the physical, emotional and developmental needs of patients.
  • Maintained sanitary residents\\' and program rooms.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Answered patient calls for care and feeding.
  • Maintained accurate records of patient care, condition, progress and concerns.
  • Obtained information about clients\\' medical history, drug history, complaints and allergies.
  • Cooked appetizing and satisfying meals and snacks.
  • Maintained a clean, healthy and safe environment.
  • Scheduled and accompanied clients to medical appointments.
Caregiver, 06/2017 to 01/2018
Revere Court of Portland Portland, OR
  • Respond appropriately to the physical, emotional and developmental needs of patients.
  • Answer patient calls for care and feeding.
  • Maintain accurate records of patient care, condition, progress and concerns.
  • Schedule and accompanied clients to medical appointments.
  • Perform direct patient care aimed at increasing comfort, psycho, social and spiritual well-being by providing assistance with personal hygiene, physical comfort, nutrition, elimination, prevention of skin breakdown, rehabilitation and safety.
Caregiver, 02/2012 to 02/2018
St. Andrews Memory Care Portland, OR
  • Respond appropriately to the physical, emotional and developmental needs of patients.
  • Maintained sanitary residents and program rooms.
  • Setting up and operating special medical equipment and apparatus.
  • Answer patient calls for care and feeding.
  • Care for clients with diagnoses such as respiratory failure, diabetes, Parkinsons disease, and muscular dystrophy.
  • Maintain accurate records of patient care, condition, progress and concerns.
  • Maintain a clean, healthy and safe environment.
  • Followed safe lifting techniques and individual resident lifting instructions.
  • Transported patients to other areas of the hospital in wheelchairs and gurneys.
  • Help patients move in and out of beds, baths, wheelchairs and automobiles.
Education
High School Diploma: Portland Community College Cascade - Portland, OR
This resume is created in 7 minutes.
Professional Summary
Ambitious Licence practitioner nurse with a passion for learning and growing professionally within a dynamic healthcare environment. Seeking a LPN position with a great healthcare  organization where my focus on quality patient care will allow me to positively contribute to your team.
Skills
  • Medication administration
  • Geriatric treatment knowledge
  • Committed to compliance and reporting
  • Mobility assistance
  • Bi-lingual in English and [lYoruba] Culturally sensitive
  •  Diabetes, Hospice and Stroke patient care
  • Body mechanics knowledge
  • Enthusiastic caregiver.       
Experience
Personal Care Giver 12/2016 to Current Med tech Morton Grove, illinois
Consistently recognized by management for providing superior clients care service.
Worked closely with clients to produce positive responds 
 Assisted client with ADLs
Caregiver 09/2011 to 12/2016 Sunad Homecare Inc. Chicago, IL
Observed and documented patient status and reported patient complaints to the case manager.
Completed and submitted documentation in accordance with agency guidelines.
Assisted with adequate nutrition and fluid intake.
Cleaned and organized patients' living quarters.

Positioned Client for comfort and to prevent skin pressure problems.
Assisted with ADLs.
Direct support personal 05/2006 to 08/2010 Ambulatory Healthcare Skokie, IL
Administered medications   
Provided behavioral/emotional support and supervision for those with dementia and Alzheimer's.
Provided quality care in accordance with resident care policies and procedures,
Took and recorded patients' temperature, pulse and blood pressure.
Worked as part of team to ensure proper care of body mechanics and safety of patient.
LICENSURE
Nursing 2017 Americare Technical School Park Ridge, IL, United States
  • Licence practitioner nurse
DD AIDE Certified
Certified nursing assistant 
Pharmacy technician certification