Personal Caregiver resume examples

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Skillful Personal Caregiver resume

GRISELA BORGE
Professional Objective

To acquire a challenging and rewarding position as a Receptionist utilizing my outstanding customer service skills, ethical work practices, and compassion to add value and growth to Brookdale Senior Living. Seeking position with career growth potential.

Skills
  • Outstanding customer service skills
  • Organized and detail oriented
  • Cross-selling
  • Managing multiple projects
  • Word and Outlook experience


  • Bilingual and Biliterate (Spanish)
  • Complaint handling and solution oriented
  • Office support (phones, faxing, filing)
  • Dedicated team player
  • Compassionate
Work History
Caregiver, 09/2016 to Current
In Home Supportive Services San Bernardino, CA
  • Respond appropriately to the physical, emotional and developmental needs of patient.
  • Help patient move in and out of beds, baths, wheelchairs and automobiles.
  • Schedule and accompany client to medical appointments.
Customer Service Representative, 02/2018 to 07/2019
Rialto Animal Hospital Rialto, CA
  • Greeted incoming visitors, clients, and patients professionally and provided friendly, knowledgeable assistance. Provided extraordinary client/patient service and educated clients and community.
  • Operated multi-line telephone system to independently handle over 100 calls each day.
  • Scheduled appointments, set up new clients and patients, preparation and maintenance of medical records, and filling some prescriptions.
  • Over the counter sales and financial transactions.
  • Provided assistance to DVM's and technicians assistance when needed.
  • Kept reception area clean and neat to give visitors positive first impression.
Receptionist/Activities Assistant, 09/2017 to 02/2018
Brookdale Senior Living Loma Linda, CA
  • Greeted incoming visitors and residents professionally and provided friendly, knowledgeable assistance.
  • Ensured all visitors signed guest check-in forms.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Operated multi-line telephone system and directed calls accordingly.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Received and routed business correspondence to correct departments, staff members, and residents.
  • Assisted Activities Director to provide resident's wellness needs within the company's six dimensions: purposeful, emotions, physical, spiritual, social, and intellectual.
  • Engaged residents through events, small groups and personal attention.
  • Provided clear instruction to activity and program participants to ensure fun and safety.
Receptionist/Local Outreach Administrative Coordinator , 02/2015 to 05/2016
Water of Life Community Church Fontana, CA
  • Effectively managed a high volume of inbound calls by providing information and directed calls.
  • Greeted individuals entering organization.
  • Maintained knowledge of staff movements in and out of organization.
  • Provided clerical support for special projects.
  • Addressed and resolved complaints with empathy and professionalism.
  • Maintained Director's calendar and appointments.
  • Monitored employee and volunteer work.
  • Planned and coordinated materials for meetings, outreaches, ministries, and staff events.
  • Ordered and distributed office supplies while adhering to a fixed office budget.
  • Oversaw facilities and maintenance responsibilities.
  • Determined our guest's needs and assisted accordingly with compassion.
Lead Massage Therapists/Manager On Duty/Sales Associate , 07/2007 to 12/2014
Massage Envy Upland Colonies/Massage Envy Spa Claremont Upland/Claremont , CA
  • As a team leader I modeled exceptional customer service skills for the entire clinic staff to emulate.
  • Performed quality customized massage therapy to members and guests in a variety of modalities with empathetic care.
  • Assisted in the hiring process of top massage therapists.
  • Mentored therapeutic staff in a respectful and honest manner, effectively communicating and helping to create habits of success for every therapist.
  • Oversaw and managed daily operations of the spa clinic, sales associates, massage therapists and esthetician staff.
  • Sold memberships and provided thorough knowledge of products and promotions.
  • Provided unwavering commitment to customer service with the ability to resolve complex issues and win customer loyalty.
  • Provided excellent customer service to members and guests.
Education
Massage Therapy Certification: 2006
Bryman College - San Bernardino, CA

High School Diploma: 2000
Rialto High School - Rialto, CA
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Job-winning Personal Caregiver resume

Johannah Bradley
Summary

I'm very organized and have experience working with all different age groups of children primarily between the ages of 6 months to early teenage years.  I'm energetic and self motivated.  I learn quickly and adapt to new environments and routines well.  I have both child care experience and experience working as a caregiver for adults handling total care.  I'm CPR, First Aid, and AED certified and can remain calm in situations that provide a lot of stress.  I have experience with housekeeping and can provide a clean and healthy environment.  

Highlights
  • Very organized. 
  • Kind and compassionate.
  • Neat, clean and professional.
  • Comfortable staying active and busy.
  • Excellent multi-tasker.
  • Reliable and punctual.
  • CPR, First-Aid, and AED certified.
Experience
08/2016 - Current Nanny Live in Nanny | Naperville, IL

Care for children,  handled school pick ups and drop offs, prepare meals, organize events, assist with homework and projects, resolve conflicts and organize and maintain an orderly, healthy and stimulating environment.  Additionally I have assisted with taking the children to doctors  and dentist appointments ,  after school activities and  scheduled play dates.  I have also helped with house-keeping, grocery shopping and running errands when needed.    

07/2017 - 08/2017 Server Lake Toxaway Country Club | Toxaway, NC

Seated customers, took orders, maintained a cheerful and friendly atmosphere while effectively completing customers needs in an efficient manner.  Easily adapted to changes while maintaining a cheerful and professional continence.  

07/2015 - 08/2016 Barista/Trainer Appilachian Coffee Co. | Brevard , NC

Effectively operated the point of sale system.  Accurately placed orders and prepared ordered items.  Resolved customer complaints and requests, trained new employees and maintained quality and a high customer service satisfaction.  I also assisted with scheduling, inventory management and developing  methods for a better flowing work environment.  

05/2015 - 08/2016 Baker Reason To Bake | Brevard, NC

 Baked ordered items, assisted with recipe development, processing orders and  deliveries. Additionally I assisted with invoicing, client development and  training.  

02/2015 - 03/2015 Team member/ Web department processor Nabraska Book Co. | Virginia Beach, VA

Processed web orders, restocked inventory, and assisted with customer needs.

04/2015 Personal Caregiver Department of Rehabilitative Services | Virginia Beach , VA

Assisted with personal care, finances and filing, running errands,  preparing meals,  assisted with some light house-keeping.  I served both as a personal caregiver and personal assistant on out of town trips when needed.  

09/2010 - 12/2013 Babysitter / House Cleaner Babysitter/ House Cleaner | Brevard, NC

Played with children, organized educational games and activities, assisted with homework, prepared meals, resolved disagreements, and maintained a safe and healthy environment.  Additionally I helped with baking and cooking needs,  laundry, organizing toys,  cleaning floors, and bathrooms.  

05/2013 - 10/2013 Barista/ Shift Leader Quotations Coffee Cafe | Brevard, NC

Received and  prepared orders, trained new employees,  processed payments, assisted with customer needs and concerns and resolved food or service issues. I also assisted with inventory management, resolving co-worker disputes. Additionally I helped in maintaining a fun, clean, well organized environment for employees and customers.   

Education
2014 High School Diploma Peace Academy | | Brevard, North Carolina, United States
Business Regent University | | Virginia Beach, Virginia, United States

I have not at this time completed my degree but I plan to return to school in 2019

References

Professional References: 


Julie Claver

331.444.3005

Nanny


Lisa Olsen 

757.705.6497

Caregiver


Personal References:


Dara Noel

828.577.1000


Nancy Coleman

828.458.1535


Victoria Logan

864.293.5674


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Top Personal Caregiver skills

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Experienced Personal Caregiver resume

Xinghai(Allen) Ai
Summary

Industrious Personal Banker eager to fulfill challenging role within client-focused team. Strong foundation of building excellent client rapport to foster satisfaction and loyalty. Diverse skill set that includes business and financial knowledge and expansive experience in customer service and long period reliable relationship built. Accomplished Personal Banker driven to increase branch revenue through innovative sales strategy.

Employment
Personal Banker 09/2018 to 06/2019
China Merchants Bank Shenzhen, China
  • Encouraged existing clients to expand financial portfolios according to clients data system;
  • Expanded client base by cold call, strange visit and promoting new financial products;
  • Created innovative financial solutions to meet customer needs and provide competitive edge;
  • Managed above 40 million RMB client investment portfolios by providing one-on-one service;
  • Established rapport relationship with new and old clients to increase satisfaction and loyalty;
  • Worked closely with management to strategize sales techniques to increase branch production and customer service;
  • Supported lobby colleague to welcome incoming clients and ensured excellent customer service are provided.
Bank Teller 03/2018 to 09/2018
China Merchants Bank Shenzhen, China
  • Provided customer records on demand, including account statements and copies of checks;
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches;
  • Reconciled cash drawer and resolved discrepancies;
  • Assisted estimated 50 customers each day and remained poised and professional even in high-stress situations and when dealing with irate individuals;
  • Sold and cross-sold bank products to new and existing customers;
  • Promoted products or services to each customer to consistently achieve sales targets.
Shop Manager 02/2017 to 02/2018
Crust Pizza Braddon Canberra, ACT
  • Handled the whole shop including home delivery, customer service, and pizza making during business hours;
  • Responsible for administrative tasks includes managing stuff's shift schedule, cleaning arrangements and inventory control;
  • Effective cash management in the counter includes calculating and recording daily cash-flow report;
  • Reported customer feedback promptly to shareholders for further customer experience improvement;
  • Coached employees and trained on methods for handling various aspects of customer service, complicated issues and difficult customers.
Administrative Assistant Intern 07/2015 to 09/2015
Bank Of Communication Shenzhen, China
  • Assist event planning, including providing office files, updating spreadsheets and crafting presentations to support executives and boost team efficiency;
  • Associate travel and logistical arrangements;
  • Order and distribute office supplies while adhering to a fixed office budget;
  • Create detailed expense reports and requests for capital expenditures.
Education
Master of Applied Finance 2017 Australian National University - Canberra, Australia

Relevant subjects: Applied Foundations of Finance, Applied Investments, Topics in International Finance and Applied Corporate Finance.

Bachelor of Accounting 2015 Jiangxi University of Finance And Economics - Nanchang, China
  • Member of Chinese Young Volunteers Association;
  • Relevant subjects (bilingual): Financial Statements and Reporting, Management Accounting and Corporate Accounting.
Skills
  • Business development
  • Financial product knowledge
  • Client relationship management
  • Investment advice
  • Cash handling
  • Teller auditing
Volunteer Activity

Volunteer of 2019 Mother's Day Classic Walk or run for breast cancer research

  • Handling memorial medals to participants at finish line.
  • Preparing cups of water and fruits for participants.
  • Answering any questions that people may ask me such as any specific locations.
Cover Letter

Dear Sir or Madam,

As a 100% customer-owned bank, Beyond bank strives to go beyond for every customer. Beyond bankers work closely with not-for-profits and community organizations and support their initiatives through fundraising,donations, and volunteering. I hold exactly sincere respect to the Beyond bank, and it would be a significant improvement for me to join Beyond bank Canberra branch.


I have over 2-year retail experience and pride myself on being friendly, helpful and professional in any situation I encounter. I strive to offer top-notch customer service to every customer I interact with.


As an annual excellent staff in China Merchants Bank Shenzhen branch, I followed hundreds of international clients' cases including opening accounts, transactions, purchasing foreign exchanges, and purchasing financial products. To collect the feedback as soon as possible and ensure excellent customer service, I usually finalized the client reviews monthly through telephone calls. I'm extremely driven with skills in expanding new customers and appropriate recommendations to different customers. What's more, I have a big interest and enthusiasm to increase sales and improve branch profitability.


I believe that my skills and experience, high level of motivation, and a positive attitude will serve me well in this position. I have attached my resume for your review, and I look forward to hearing back from you soon.


Sincerely, Allen

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