• Assessed and developed appropriate plan of care for clients within various communities.
• Self-directed with astute judgment skills. High level of personal accountability.
• Pharmacological and non-pharmacological management and treatment of various disorders and diseases.
• Managed patients within the community regarding chronic illnesses.
• Assessed need for, ordered, obtained and interpreted appropriate lab tests.
• Communicated as needed with various clinic nurses and physicians regarding patient orders and acute changes.

• Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
• Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
• Coordinated verification and filling of more than 700 daily prescriptions in high-volume retail pharmacy environment.
• Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
• Stocked, labeled and inventoried medication to keep accurate records.
• Set up and modified patient profiles in computer software to include current information such as medications and insurance details.
• Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
• Maintained drug inventory levels by ordering necessary medications and supplies.
• Performed diversified functions with minimal oversight, including inventory counting, scheduling, and conducting staff meetings.
• Communicated directly with doctors offices via telephone, fax, and email.
• Completed paperwork, entering prescription and insurance or billing information into patient profiles.
• Assisted in preparation, distribution, and storage of pharmaceuticals.
• Restocked automated medication dispensing equipment.
• Reviewed and verified customer information and insurance provider information.
• Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
• Collected co-payments or full payments from customers.
• Answered incoming phone calls and addressed questions from customers and healthcare providers.

• Supported student learning objectives through personalized and small group assistance to support classroom instruction.
• Prepared case studies for student learning.
• Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.

Professional Responsibilities include: instructing LPN students in the hospital setting about essential nursing duties including medication administration, nursing interventions, data gathering, reporting information, charting, care planning, safe patient handling, as well as student evaluations, effective communication with students, hospital employees and managers, and supervisors within the college.