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Experience
Sales Associate
Houston , Texas Fredy Kia/Paisanos Auto Sales / Mar 2018 to Feb 2019

Assisted customers in car search 

Online advertising 

Interact with customers face to face 

Call and follow up with customers 

Light clerical and data entry 

Answered incoming telephone calls with professional and knowledgeable responses.

Met with customers to understand needs, recommend products and offer services that aligned with individual desires and needs.
 
Data Entry/Customer Service
Houston, Texas Staffmark/ Jan 2016 to Mar 2018
Input information into company database
Interact with customers face to face or over the phone
Take inbound and outbound calls
Shipping and receiving department(key in order information)

Accounting Clerk/Court Clerk
Houston, Texas Harris County District Clerk Office Civil Courthouse/ Jan 2015 to Jan 2016

Processed passports for customers(Certified Passport Agent)

Accounting duties(Excess Proceeds Project)
Input data into company database
Receipt audit
Maintain daily mail
Administrative Assistant Recruiting Department
Houston , Texas U.S. Security Associates / Aug 2013 to Sep 2014

Processed new hires paperwork, input and keyed in information into database

Drug test new hires, submit backgrounds, data entry keyer, scanned documents
Filing, faxing, emails, front desk relief, answered telephone calls, set up training classes
Multi-task assignments, sort and arrange all new hires paperwork
Receptionist Clerical Associate
Houston , Texas G&S Graphics / Jul 2011 to Feb 2013
Answer telephone, direct calls, take messages
Communicate with customers, employees, and other individuals to answer questions disseminate or explain information, take orders, address complaints
Compile, copy, sort and file records of office activities, business transactions, and other activities
Type, format, proofread and edit correspondence and other documents from notes or dictating machines
Deliver messages and run errands, perform duties such as taking care of plants, straightening magazines to maintain lobby or reception area
Toll Collector
Houston , Texas Harris County Toll Road Authority / Oct 2009 to Apr 2011
Collected and handled cash as patrons passed through tolls
Computed each and every transaction
​
Clerical/Data Entry
Houston , Texas Staffmark / Aug 2008 to Aug 2009
Compiles, sort, verify accuracy of data to be entered
Enters data from source documents into computer
File completed documents, keep record of completed work
Mail room
Sales Clerical Associate
Houston , Texas P&W Enterprise / Jan 2005 to Oct 2007
Answer customers questions about merchandise and advise customers on selection
Take inventory and examine merchandise to identify items to be reordered or replenished
Design and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales
Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer
Order materials, supplies, services
Collect, count, and disburse money, do basic bookkeeping, complete banking transactions
Education
High School Diploma Southeast Atlantic Academy 2006 Jacksonville , Florida
Nursing University of St.Thomas 2015 Houston , Texas
This resume is created in 7 minutes.
Summary
Two years as a cna at a local hospital 7 years as floor nurse charge nurse, working on masters
Skills
  • Epic
  • Medtech
  • Assessment 
  • Admission 
  • Health and wellness expertise     
  • Patient care
  • Discharge​
Experience
Charge nurse Mar 2017 to May 2017
 Cook county hospital － Adel, GA Charge nurse floor nurse
Charge nurse Jan 2009 to Mar 2016
 Crmc － Moultrie , G Charge nurse floor nurse
Tax collector Feb 1996 to Feb 2010
 Dept of revenue － Valdosta, G Tax collector
Shift Supervisor Mar 2018 to May 2018
 Pruitt health － Valdosta, Ga Supervisor 
Supervisor Mar 2018 to May 2018
 Pruitt health － Valdosta, Ga

Supervisors 
Education and Training
Bachelor of Science, Nursing 2012 Thomas university － Thomasville, Georgia, Usa 3.43 gpa
Associate of Arts, Nursing 2009 Abac － Tifton, Ga, Usa
Master of Science, Nursing Albany state － Albany, GA, Usa Current 4.0
Activities and Honors
  • Active in the community
  • Volunteer at local nursing home American Academy of Nurse Practitioners
​
Dissertation
  • Charte nurse
  • Floor nurse
  • Patient care
  • Working independently
  • Completing tasks in a timely manner
This resume is created in 7 minutes.
Summary

I am 29 years old with dedicated 10 years of retail experience, 2 years as an actual Store Leader. I have knowledge of meeting expectations in a short period of time, while delegated and managing teams. Great multitasker who exceeded in customer service as well as meeting and exceeding sales quotas. I have a vast and efficient knowledge of tech usage as well as a programming degree background. I became a first time mother in February 2018, and looking for something fresh and tailored to my interests in order to provide for my family.

Skills
  • Good use with technology
  • Sales expertise
  • Time delegation and management
  • Very social
  • Hard working
  •  Team builder and leader
  • Driven focus 
  • Organized with documentations 
  • Multitasker
Experience
05/2018 to Current
Technical Support Specialist Michaels － Statesville, NC

Oversee all financial intake of sales the previous workday. Count and handle money for deposits and registers. Categorize orders from custom framing and verify funds. Execute daily price mark ups and down. Overstock executor and replenishment team for products in store. 
01/2018 to 07/2018
Hit app data collector Lionbridge － MA

Verified map coordinates using inform obtained from the internet and google earth. Fixed incorrect data entries and surveyed locations. 
09/2016 to 05/2018
Store Manager GameStop － Mooresville, NC

Official overseerer of full location. Mangement of employees and delegation of tasks set by corporate. Recruiter and Hire liaison. Researcher for details on latest and upcoming projects and products. Now running 1 location after a merger of two stores
05/2014 to 09/2016
Assistant Store Manager GameStop － Mooresville, NC

Assisted Store Leader with management opportunities such as developing and recruiting new hires and potential future employees into the company. Wrote and planned sale intake for the the days,weeks and months. Inventory stock counts daily. Wrote and planned schedules for 3 weeks in advance? Took business conference calls for information and important notices regarding the company. Manage and delegated corporate set tasks for the week and made sure 100% compliance was issued.
03/2012 to 06/2014
Senior Game Advisor GameStop － Mooresville, NC Key holder status with responsibilities of opening and closing store. Running management while Store Leader and Assistant Store Leader was not present. Inventory stock counts daily. Manage Inbound shipment, and marketing materials. Assisted customers with knowledge or product. Sales associate. 
09/2011 to 03/2012
Game Advisor GameStop － Statesville, NC Sales associate, kept store clean and organized. Assisted customers with knowledge of products that are current and upcoming. Assisted the key holders with tasks such as inventory counts, product shipping and marketing materials
Education and Training
2009
High School Diploma Statesville High School － Statesville, NC, United States
2014
Associate of Applied Science: Computer Programmng Mitchell Community College － Statesville, NC, United States Computer Programming Networking and IT Certifications:C++JavaPython
Activities and Honors
Recipient of Programming award for best in class.Graduated with Honors​
This resume is created in 7 minutes.
Professional Summary
Enthusiastic self-starter with excellent customer service skills. Seeking opportunities for growth and expansion within a learning environment and flourishing company. Excel at customer satisfaction and retention. Flexible and hardworking in deadline-driven environments.
Skills
  • Creative problem solver
  • Exceptional communication skills
  • MS Windows proficient
  • Comprehensive understanding of budgeting
  • Training development aptitude
  • Honest, trustworthy and punctual
  • Service-oriented team player
  • Excellent multi-tasker
Work History
Collector, 01/2017 to 04/2017
 Ally Financial Office – Lewisville, TX
  • Gathered and verified all required customer information for tracking purposes.
  • Defused volatile customer situations calmly and courteously.
  • Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment.
  • Initiated operations improvements to improve overall call center productivity.
  • Met or exceeded service and quality standards every review period.
Collector II, 07/2015 to 01/2017
 Wells Fargo Dealer Services – Irving, TX
  • Developed strategies to achieve all debt collection activities.
  • Ensured optimal level of customer service for collection processes.
  • Ensured compliance all to state and local collection procedures.
  • Maintained status of number 1 or 2 collector from entry into department.
  • Assisted in training new hires through side by sides and assisted peers with questions regarding policy and procedure.
Customer Care Advocate, 06/2014 to 06/2015
 Restoration Hardware – Grand Prairie, TX
  • Answered an average of 50 calls per day by addressing customer inquiries, solving problems and providing new product information.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Developed reputation as an efficient service provider with high levels of accuracy.
  • Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
  • Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
Server, Trainer, Host, 11/2013 to 05/2014
 Applebee's Neighborhood Grill & Bar – Dallas, TX
  • Trained new employees.
  • Displayed enthusiasm and knowledge about the restaurant's menu and products.
  • Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff members.
  • Developed and maintained positive working relationships with others to reach business goals.
  • Rectified guest complaints quickly and efficiently.
Education
High School Diploma: 2012
 Duncanville High School - Duncanville, TX

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