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Licenced Phlebotomist with 30+ years of experience in patient-focused services with comprehensive experience in high-volume output labs, handling live-patient samples, maintaining and troubleshooting laboratory equipment and lab maintenance. Meticulous, detailed and accurate with strong follow-through and administrative skills. Professional and composed decision-maker resourceful in perceiving and resolving problems in fast-paced, unpredictable and stressful environments. Strong communicator when interfacing seamlessly with patients, doctors, and medical staff.

  • Thorough understanding of phlebotomy protocols, compliance and safety
  • Proficient in collecting blood by venipuncture and capillary techniques, urine drug screen collections, alcohol testing, paternity collections
  • Outstanding communication and patient-handling skills
  • Familiar with first aid and safety
  • Certified in CPR by the American Heart Association
Lab Assistant Phlebotomist / Fusion Medical Staffing - Omaha, NE 07/2018 - 06/2020
  • Prepared patients for examination by properly draping patients, obtaining vital signs, verifying referrals and taking a detailed health history.
  • Obtained a variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles, and straight needles.
  • Built trust and minimized patient discomfort during phlebotomy procedures through speaking to the patient and asking what would make them feel more comfortable.
  • Provided necessary supplies, support and assistance to medical staff and patients for unit specific procedures.
  • Cleaned, restocked and prepared exam rooms and medical equipment.
  • Positioned patients for optimal comfort before procedures.
Lab Assistant / Preferred Health Resources - San Rafael, CA 06/2016 - 01/2019

I communicated effectively at a level required for successful job performance; cleaned and cared for laboratory equipment; was able to follow  elementary laboratory methods and procedures; keep accurate records; follow directions; work efficiently and effectively in a group.

I was able to reasonably have and maintain sufficient strength, agility and endurance to perform during stressful (physical, mental and emotional) situations encountered on the job without compromising their health and well-being or that of their fellow employees or that of inmates.

In/Out Pt. Phlebotomist / Plumas District Hospital - Quincy, CA 06/2017 - 03/2018 Received prepared Dr. orders for billing, registration. Obtaining samples from in/out and ED.,newborns, and geriatric pt./s.  Labeling , spinning, and distributing to correct area of lab for CLS personnel to process.
Lab Assistant / High Desert State Prison(CDCR) - Susanville, CA 06/2016 - 06/2017
  • Maintains order of individuals committed to the Department of Corrections and Rehabilitation, to maintain security of work areas and materials in the performance of daily activities, and to prevent escapes or injuries by inmates to themselves, others, and/or to property utilizing various resources .
  • Instructs individuals committed to the Department of Corrections and Rehabilitation, to maintain security of work areas and materials in the performance of daily activities, and to prevent escapes or injuries by inmates to themselves, others.
  • Supervises the conduct of individuals committed to the Department of Corrections and Rehabilitation, to maintain security of work areas and materials in the performance of daily activities, and to prevent escapes or injuries by inmates to themselves, others, and/or to property utilizing various resources (e.g., interpersonal skills, heightened awareness of the surrounding area and various alarm systems) .
  • Maintains proper tool control in the work area in order to provide a safe and secure working environment for medical staff, utilizing tool counts and inventory of sharps (e.g., phlebotomy needles, syringes, butterfly needles, etc.) 
  • Clean and sanitize laboratory and equipment (e.g., countertops, centrifuge, sinks, refrigerator, specimen storage/transport containers, general housekeeping, etc.) to maintain a sanitary work environment, by utilizing various disinfectant sprays and wipes according to state and federal regulations and laws and practicing Universal Precautions.
  • Maintains laboratory logs (e.g., Daily Workload Specimen Tracking, Result Turn Around Time, Infectious Disease Notification, Daily Inventory, Temperature, Monthly Eye Wash, etc.) for accurate tracking of specimens and materials utilizing (e.g., computers, log books, etc.) .
  • Operates specialized equipment (e.g., centrifuge, glucometer, etc.) in the performance of preparing specimens for transport or testing, utilizing laboratory equipment (e.g., centrifuge, refrigerator, freezer, etc.) .
  • Performs laboratory functions (e.g., collect, process and prepare laboratory specimens, etc.) of inmate patient specimens to ensure proper collection, handling, labeling and documentation of specimens, utilizing laboratory tools (e.g., centrifuge, specimen collection containers, requisition forms, etc.) .
Corporate Health Screener, Biometric Screener / Provant Health Solutions - San Francisco, CA 09/2013 - 05/2016
  • Corporate Health Screener, Biometric Screener and Phlebotomist Proficient in all manual BP.
  • Testing body fat composition using an Omron device.
  • Preforming cholesterol checks using a Cholestech machine.
  • Providing energetic and comforting atmosphere while working in a fast paced health fair setting.
  • Able to remain professional at all times, holding high value to patient confidentiality.
Phlebotomist Specimen Processor / Queen of the Valley Hospital - Napa, CA 07/2015 - 10/2015
  • Worked inpatient, outpatient within the hospital and outpatient lab facility.
  • Managed specimens sample for handling, receiving, storage and inventory Prepared blood samples for testing, disposal, and shipping Prepared patients for blood and urine tests Followed infection control procedures Entered patient test data into computer Assisted in patient communication and answer questions Ordered and organized blood collection equipment.
Paramedical Examiner / ExamOne #380 - Concord, USA, CA 06/2012 - 06/2015
  • My responsibilities, which are but not limited to the following.
  • Assesses prioritize medical procedures to need for an insurance screening.
  • Blood draw, ECG if requested.
  • Spin and centrifuge blood as needed.
  • In charge of ordering medical supplies necessary to perform required test determined by case to case matter.
  • Record patients' conditions, and reaction to drugs, treatments, and significant incidents for an absolute screening for insurance.
  • Performing all my duties in a safe courteous, confidential and professional manner, always taking into account the patient.
  • Protecting the privacy of all patient information in accordance with the policies, procedures, and practices, in accordance with the guidelines of ExamOne and professionalism as a health care provider.
Store Manager / Bay Management - San Francisco, CA 08/1999 - 02/2013
  • Oversaw actives directly related to making products or providing services Manage staff of 15 employees, preparing work schedules and assigning specific duties.
  • Determined staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
  • Prepare timely sales forecasts and account status reports for corporate office and supply upper management with critical information needed to manage resources and maximize growth potential; Process payroll, perform cash drops and credit card documentation and maintain a retail inventory log.
  • Plan and direct actives such as sales promotions, coordinating with other department heads as required.
  • Determine goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand.
  • Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
  • Plan store layouts or design displays.
Adult Volunteer / Kaiser Permanente - Walnut Creek, CA 04/2009 - 03/2012
  • Assist in the needs of patients and patient's family members Offering beverages, meals, warm blankets, pillows, and reading materials Offering help to nurses in limited capacity, but helping where needed Inventorying patients belongs, during and after ED processing Escorting and assisting patients during their outpatient care.
03/2003 - 09/2003
Medical Supply/ EM / US Army - 08/1984 - 09/2003
  • Administer first aid treatment or life support care to sick or injured persons inpre-hospital settings.
  • Immobilize patient for placement on stretcher and ambulance transport, using backboard or other spinal immobilization device.
  • Perform emergency diagnostic and treatment procedures, such as stomach suction, airway management, or heart monitoring, during ambulance ride.
  • Maintain vehicles and medical and communication equipment and replenish first aid equipment and supplies.
  • Observe, record, and report to physician the patient's condition or injury, the treatment provided, and reactions to drugs or treatment.
  • Assess nature and extent of illness or injury to establish and prioritize medical procedures.
  • Communicate with dispatchers or treatment center personnel to provide information about situation, to arrange reception of victims, or to receive instructions for further treatment.
  • Operate equipment, such as electrocardiograms (EKG's), external defibrillators, or bag valve mask resuscitators, in advanced life support environments.
  • Decontaminate ambulance interior following treatment of patient with infectious disease and report case to proper authorities.
  • Attend training classes to maintain certification licensure, keep abreast of new developments in the field, or maintain existing knowledge.
Pirmasens Germany Medical Supply Specialist / 09/1984 - 09/1988
Education and Training
Penn Foster College - - Scottsdale, AZ, United States 2020 Certification: Medical Assistant
University of Phoenix - Oakland, CA Expected in 2022 Bachelor of Science: Medical Management In the ER

Medical Management in ER The program is to develop a foundation understanding of business specific to health care, while providing courses that focus on managing and planning emergency response operations. The program will help me to integrate a framework of general education courses with a health care curriculum that provides the focuses on the basic body of knowledge, understanding and skills identified as relevant to an ever expanding and diverse health care arena.

Los Medonos Community College - - Pittsburg, CA, USA *EMT 2011 Prerequisites for nursing
Contra Costa Medical Career College - - Antioch, CA, USA 2011
Pittsburg Adult Education Center - - Pittsburg, CA, USA 2006 Medical Front Office Assisting: Billing and Coding
2011 National Certified Phlebotomy Technician/ID A9G2A9Q3/Issue Date
Expiration 12/2019*First Aid and CPR/AED Certification Issue Date

DNA, EKG's, EKG, First Aid, Front Office, Geriatrics, infection control, Infectious Disease, laboratory equipment, laboratory procedures, life support, Medical Management, assisting patients, outpatient care, treatment of patient, Process payroll, Pediatrics, , Rehabilitation, sales, specimen collection, Venipuncture.

Worked with Cerner, Epix, Medtech Software.

Activities and Honors

member,National HealthCare Association(NHA)

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Hardworking Diagnostic Medical Sonography graduate with experience in Abdomen, Small Parts, Vascular, and Obstetrics, seeking employment on a full or part time basis to utilize my skills, knowledge, and offer quality patient care.


AED/BLS/CPR Certification through the American Heart Association

Student of the Month
Academic Achievement 
Perfect Attendance
Employee of the Month
  • Comprehends interaction with human tissues
  • Explain ultrasound procedures to patients and answer any questions they may have
  • Knowledge of Acuson Aspen, Phillips HDI 3500 & 5500, GE Logiq E9
  • Acuson Sequoia 512
  • Color Duplex Ultrasound Machine
  • Doppler proficiency
  • Maintain patient records and add medical notes related to ultrasound procedure
  • Data entry
  • Proper sterilization techniques
  • ABI
  • Present images and preliminary findings to physicians and the health care team
  • Evaluate the images for their quality, but also to interpret what was captured in the image
  • Precise measurements
  • Pulse volume recorder
  • Advanced anatomy knowledge
  • Ultrasound physics
  • Obstetrics and fetal development Sonography
  • Venous Duplex of lower extremities
  • Abdomen, OB/GYN
  • Small body parts, Vascular
  • Artifacts
Additional Information
  • Communicate any concerns to referring physician as needed prior to the planned ultrasound procedure
  • Understanding of Protocols and reports
  • Trained in HIPAA/OSHA Compliance
VMS Enterprises Bakersfield, CA Diagnostic Medical Sonographer 06/2017 to 11/2017 Prepared patient rooms prior to their arrival. Support duties for diagnostic and technical diagnostic procedures. Shadowed lead tech with variety of ultrasound procedures. Maintained a clean, orderly and well-stocked environment. Documented ultrasound reports for radiologists on daily basis. 
Stockdale Radiology Bakersfield, CA Diagnostic Medical Sonographer 02/2017 to 06/2017 Cleaned and sterilized instruments and disposed of contaminated supplies.
Escorted patients to examination rooms and positioned them for optimal comfort. Shadowed lead tech on a variety of ultrasound examinations. Prepped patient examination rooms for biopsies. Assisted the front office as needed. Assisted with translation between physician and patient in CT, MRI and X-Ray. Transported patients to different departments as needed. 
Xerox Bakersfield, CA Senior Customer Service Representative\Financial Aid Officer 12/2012 to 02/2014
  • Financial Aid and Student Services Representative for Pima Community College in Tuscon, AZ.
  • Packaging financial aid for students.
  • Help desk for California Community College.
  • Using a computerized system, responding to customer inquiries in a call center environment.
  • Gathering information, research/resolves inquiries in a call center.
  • Answering high volume of incoming calls, chats and emails.
  • Ability to make appropriate options for resolution in a timely manner.
  • Providing assistance, training and troubleshooting to new employees.
Esoterix Laboratory Los Angeles, CA Problem Resolution Representative 10/2007 to 09/2011
  • Designated sites from different states were assigned to me for followups, daily protocol.
  • Assisting and working side by side with supervisors and/ managers from different departments.
  • Answering high volume of incoming calls and emails, along with making outgoing calls; heavy data entry.
  • Interacting with specialists, doctors, medical personnel s and patients.
  • Resolving any kind of concerns, problems or complaints from patients and/ or medical facilities.
  • Faxing patients results, electronic filing and emailing clients.
  • Familiar with CAP, CLIA, FDA, HIPAA, OSHA and SOPs. Resolving TIQs (test in question) by contacting authorized medical personnel.
  • Pulling specimens to check for name and specimen (blood, urine,sputum) discrepancies, add-on testing, etc.
  • Pulling specimens from the freezer, fridge and from different departments (hematology, chemistry, microbiology, oncology, etc.)
  • Calling out STAT, abnormal critical results. 
  • Assisting in planning and implementing department goals and makes recommendations to management to improve efficiency and effectiveness.
Quest Diagnostics Woodland Hills, CA Specimen Processor 12/2005 to 12/2007
  • Heavy data entry
  • Logging patient's demographics and tests requested.
  • Logging requisitions entered by different coworkers to check for any mistakes.
  • Receiving, processing and delivering STAT, routine and cultured specimens to appropriate departments. 
  • Pulling specimens from the freezer, fridge and from different departments (hematology, chemistry, microbiology, oncology, etc.)
  • Resolving TIQs (test in questions), problem specimens, ex. mismatch, wrong test codes, missing specimens, addon testing, etc.
Diploma: Diagnostic Medical Sonography High Desert Medical College, Bakersfield, CA
Psychology Los Angeles Valley College, Valley Glen, CA
High School Diploma Reseda High School, Los Angeles, CA
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Professional Summary
I have been in Law Enforcement for almost 20 years. During that time I have learned valuable people skills and I have become excellent at resolving conflict and coming to a resolution on issues. I have worked with little supervision and I am able to make good sound decisions. 
  • Superior customer service
  • Crisis intervention training
  • Conflict resolution techniques
  • 20 years of experience with Spillman software
  • 4 years using the Spillman Jail Module
  • Excellent Typing and report writing skills
  • I have excellent people skills
  • I communicate well with others
  • I have a pleasant personality and I am easy to get along with
  • I have a good work ethic and I am willing to go the extra mile
  • I am dedicated to the organizations that I work for
  • I can work with little to no supervision
Work History
Deputy, 02/1998 to Current
Cache County Sheriff's Office Logan Utah
  • Actively patrolled assigned areas to prevent and detect crimes.
  • Enforced all traffic laws and ordinances and checked speed with radar.
  • Issued warnings and citations for traffic violations.
  • Investigated and reported crimes, accidents, offenses and damage to property.
  • Secured crime scenes, gathered evidence and questioned witnesses.
  • Apprehended offenders and conducted interviews and interrogations.
  • Booked suspects and processed mug shots and fingerprints.

Security, 06/2001 to Current
Logan Regional Hospital Logan
  • Detected suspicious activities and watched for criminal acts and rule infractions.
  • Circulated among visitors, patrons and employees to preserve order and protect property.
  • Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences.
  • Monitored and reported suspicious activities to local authorities.
  • Secured all doors in the office and main building after hours.

Specimen Processor, 06/1987 to 02/1998
Logan Regional Hospital Logan Utah
  • Collected blood scheduled blood samples from patients in a hospital setting
  • processed blood and tissue samples to insure that they were routed to the proper testing department.
  • Sent blood and tissue samples to outside labs to perform specialty testing.
  • Responsible for logging and tracking samples that had been sent to specialty labs.
  • Worked with physicians on lab results and coordinating with Dr's office for outside testing of samples 

Bachelor of Arts: Liberal Arts, 1992
Utah State University - Logan Utah
Associate of Arts: Marketing and Management , 1987
Snow College - Ephraim Utah
High School Diploma: 1982
North Sanpete - Mt Pleasant
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Professional Summary
Seeking to obtain a responsible position as a Phlebotomy Technician in a facility where my knowledge and skills can be utilized as well as enhanced. Comprehensive understanding of compliance and safety standards. Driven to provide empathetic patient-focused care. 
Certifications and Licenses
Certified Phlebotomy Technician 
BLS & First Aid Certified 
Skill Highlights
  • Venipuncture & capillary puncture
  • Blood collection & handling safety
  • Blood specimen storage
  • Patient & donor care
  • Efficient and reliable team player
  • Detail oriented
  • Strong interpersonal skills
  • Able to learn new concepts quickly
Professional Experience
Dunkin Donuts Gainesville, GA Team Member 05/2016 to Current
  • Prepare and bake multiple menu items. 
  • Maintain a clean and sanitary work environment, following all food and safety regulations. 
  • Quickly and accurately make beverages. 
  • Handle payment transactions at the cash register/window. 
MD Pain Care Gainesville, GA Specimen Processor 08/2015 to 05/2016
  • Received, identified and accessed specimens using standardized laboratory protocols to ensure an accurate and complete process. 
Walmart Oakwood, GA Cashier 08/2013 to 07/2015
  • Provided excellent customer service. 
  • Assisted customers with checkout and handled payment transactions. 
  • Maintained a clean work space. 
  • Assessed customers complaints and quickly resolved them. 
Education and Training
LPN (Currently Attending) Lanier Technical College, Oakwood, GA, USA
Certified Phlebotomy Technician 2016 North Georgia Nursing Academy, Flowery Branch, GA, USA
GED 2011 Lanier Career Academy, Gainesville, GA, USA