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Professional Background

Caring Certified Nursing Assistant with excellent communication skills and almost 4 years expertise in geriatric care. Skilled at remaining calm under pressure and quickly and adeptly responding to all emergency situations. Along with my medical background, I have expertise in office management. I am committed to delivering high-quality results with little supervision. Skilled in Microsoft office, payment processing, scheduling, and multi-tasking.

Skill Highlights
  • Airway management techniques
  • Wound care expert
  • Cool and collected under pressure
  • Human anatomy knowledge
  • CPR/BLS certified
  • Trained in grooming and bathing assistance
  • Feeding assistance specialist
  • Talent in obtaining/charting vital signs
  • Understands mobility assistance needs
  • Accomplished in colostomy care
  • Scheduling and calendar management
  • Medical terminology
  • Time management
  • Patient charting
  • Ability to prioritize
  • Self-directed
  • Data entry
Professional Experience
07/2016 to Current
STNA Dedicated Nursing Associates Miamisburg, OH Read and recorded temperature, pulse and respiration. Collected urine and fecal samples. Assisted with adequate nutrition and fluid intake. Provided transportation, assistance and companionship to clients. Cleaned and organized patients' living quarters. Positioned residents for comfort and to prevent skin pressure problems. Assisted with transferring residents in and out of wheelchairs and adaptive equipment. Provided personal nursing care in pre- and post-operative situations. Charted daily information on the residents such as mood changes, mobility activity, eating percentages, and daily inputs and outputs. Assisted with ADLs. Provided patients and families with emotional support. Exhibited compassionate care and communication with regard to issues of death and dying. Sensitive to the needs of geriatric patients. Administered simple range of motion exercises. Comforted patients and provided them with reassurance and encouragement. Promoted continuity of care by accurately and completely communicating to other caregivers the status of patients for which care is provided. Promoted personal and co-worker safety. Maintained a clean, orderly and well-stocked environment.
10/2017 to 12/2017
Emergency Medical Technician Basic Spirit Medical Transport Greenville, OH
  • Took and recorded patients' temperature, pulse and blood pressure.
  • Operated emergency vehicles with a focus on safety and efficiency while in transit.
  • Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.
  • Developed a strong rapport with other medical professionals, including local hospital staff, to foster quality and efficient patient care.
  • Evaluated accuracy and compliance of all documentation and reports.
03/2017 to 05/2017
EMT-Basic Tri-Village Rescue Services New Madison, OH
  • Monitored patients from scene to hospital transfer and performed necessary in-transit care.
  • Assessed emergency situations and prioritized medical care accordingly.
  • Developed a strong rapport with other medical professionals, including local hospital staff, to foster quality and efficient patient care.
  • Provided direct patient care, including stabilizing patients and determining the next course of action based on need.
  • Executed reasoned and logical decision making in emergent situations.
  • Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.
  • Evaluated patients' medical status and monitored vital signs to provide appropriate care.
  • Managed care in the field and in-transit, including performing standard testing and administering necessary medication.
05/2016 to 07/2016
Customer Service Representative Loanmax Title Loans Greenville, OH
  • Assisted customers with completing quick and efficient sales transactions to guarantee high level of customer service.
  • Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.
  • Secured payments by following up with customers which disregarded promise to pay.
  • Reviewed accounts to determine payment plan compliance.
  • Remained calm, stayed professional and provided exceptional service on all calls, even when interacting with difficult individuals.
  • Located debtors by utilizing skip tracking and other strategies.
  • Collected payments, issued receipts and updated accounts to reflect new balances.
  • Tracked office stock and maintained inventory in neat and organized fashion.
  • Organized files, developed spreadsheets, faxed reports and scanned documents.
11/2015 to 03/2016
Picker Packer Beauty Systems Group Greenville, OH
  • Monitored aisles and floor areas for neatness and organization to enable forklifts to effectively operate throughout warehouse.
  • Picked products from designated locations to fulfill customer orders.
  • Used RF scanner to pick items from proper bins.
07/2015 to 10/2015
STNA Brethern Retirement Community Greenville, OH Provided caring companionship to elderly and developmentally disabled patients. Provided primary resident care and assistance with daily living activities.
02/2014 to 07/2014
Crew Member/Cashier McDonald's Greenville, OH
  • Kept restaurant clean and ensured counters and tables were properly sanitized.
  • Portioned and packaged take-out foods for customers.
  • Mastered point-of-service (POS) computer system for automated order taking.
  • Assisted management with monthly inventory control and weekly stock ordering.
  • Cleaned food preparation areas, cooking surfaces and utensils.
  • Served orders to customers at windows, counters and tables
  • Followed all established restaurant practices and procedures by delivering food which met quality standards.
  • Packaged menu items into bags or trays and placed drink orders into carriers for easy transport.
  • Maintained financial controls by keeping drawers accurate, obtaining change, checking for counterfeits and keeping large bills out of sight.
  • Reduced errors by reconciling cash drawer before and after each shift.
08/2012 to 05/2016
Office Manager 548-TIRE Greenville, OH
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Processed payments and maintained accurate drawers to meet financial targets.
  • Worked with off-site locations, including vendors and other stores, to find desired items for customers.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Education and Training
LPN Upper Valley Career Center Piqua, OH
2015
Greenville Senior High School Greenville, OH, United States
2016
EMT Premier Health- UVMC Troy, OH, United States
Certifications
STNA
CPR/AED
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Accomplishments
  • First Aid CPR AED January 2014 American Heart Association Cleveland , Ohio Home Health Aide April 2014 Department of Health Cleveland , Ohio.
  • Patient Aid
    • Assisted patients with bathing, dressing, daily hygiene and grooming.
    • Custodial Duties
      • Kept linen and utility areas clean, emptied and cleaned urinals and bedpans, removed dirty linens from hampers.
    • Patient Transfer
      Safely lifted up to 80 pounds and pushed 300 pounds on wheels.
  • Quality Assurance
    Ensured and enforced medical office compliance with HIPAA, OSHA and CLIA regulations for maximum quality and control.
Professional Summary
Customer service oriented,  with great communication skills. Would love to work in a nice energetic setting where I can learn and grow as a healthcare employee.
Skills

Problem Solving

Strong Work Ethic

Time Management

Handling Pressure


Leadership

Communication

Teamwork

Dependable
Work History
Pharmacy Technician, 07/2016 to Current
Exactcare Pharmacy Valley View, Ohio
  • Assisted other pharmacy staff with drug inventory, purchasing, and receiving.
  • Correctly completed pharmacy paperwork, including daily and weekly reports.
  • Implemented standard procedures for mixing, packaging and labeling pharmaceuticals to ensure quality, security and proper disposal.
Pharmacy Technician, 02/2016 to 06/2016
Giant Eagle Garfield, Ohio
  • Properly filled and dispensed prescriptions.
  • Assisted other pharmacy staff with drug inventory, purchasing, and receiving.
  • Regularly stocked shelves, rotated stock and checked for expired medications.
  • Receptively answered customer questions and helped locate desired items in the pharmacy.
Barista/Cashier, 07/2015 to 02/2016
Giant Eagle Market District Solon, Ohio
  • Made and served café beverages with speed, quality and consistency.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
  • Cleaned counters, machines, utensils and seating areas daily.
Sales associate, 10/2014 to 01/2015
Kohl's Ohio
  • Monitored entrances, exits and fitting rooms for signs of theft.
  • Reported incidents to management.
  • Kept work areas clean and neat at all times.
Cashier/Hostess, 06/2014 to 11/2014
Golden Corral Ohio
  • Consistently provided friendly guest service and heartfelt hospitality.
  • Promptly and empathetically handled guest concerns and complaints.
  • Demonstrated integrity and honesty while interacting with guests, team members and managers.
  • Greeted customers and provided excellent customer service.
STNA, 09/2013 to 12/2013
Solon Pointe Solon, Ohio


  • Assisted patients with daily functions.
  • Assisted patients with bathing, dressing, hygiene and grooming.
Education
June 2015
Bedford High School - Bedford, Ohio
Honor roll and perfect attendance. Nursing Class in high school ( experience with medical terminology and light experience with blood drawing 3.5
Associates of Science: Science, 2018
Cuyahoga Community College - Ohio
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Skills
  • Charting expertise
  • Understands medical procedures
  • Understands mobility assistance needs
  • Respiratory equipment training
  • Medical terminology knowledge
  • Quick problem solver
  • Calm and level-headed under duress
Experience
08/2016 to 11/2017
STNA Heartland Waterville, OH
Specialized in Trach & vent care.  Promote residents rights.  
Customer Service & Support, UTQP Facilitator, Unisys Corporation Holland, OH
Education and Training
Bachelor of Science: Business Administration University of Toledo Toledo, OH, USA
Associate of Science: Nursing Owens Community College Perrysburg, OH, USA
Activities and Honors
1993 ISO900 Certified
1994 Facilitator Training
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Professional Summary
I am newly graduated from Robert T. White School of Practical Nursing, I am seeking a position in a facility that provides comprehensive and competent care for both common and complex medical conditions in patients of all ages. I have been in the nursing setting as an STNA for 6 years and I have a love for all patients and for the medical field.
Skills

Patient- Focused Care
Application of the nursing process
Patient Teaching
Patient Transfer and Movement
IV therapy
Alzheimer/Dementia Care

Medication Administration

Documentation

Safety and asepsis

Professionalism

Reliable 

Interpersonal Communication

Work History
STNA Canterbury Villa of Alliance OH
  • Assist residents with their daily needs.
  • Help restore and rehabilitate residents to their fullest potential upon admission.
STNA Altercare of Louisville Louisville, OH
  • Assist residents with their daily needs, help restore and rehabilitate daily functions.
STNA 05/2013 to 12/2013
CIRCLE OF CARE Salem, OH
  • I worked on the lock down unit, so i had to assist dementia residents with their daily needs.
  • Keep them occupied, and safe.
STNA 05/2012 to 05/2013
Essex of Salem II Salem, OH
  • Assist residents with daily needs, help restore and rehabilitate to their fullest potential.
Education
Licensure : License Practical Nursing 2018 Robert T White School of Practical Nursing - Alliance
Certification: State Tested Nursing Assistant 2012 Copeland Oaks - Sebring, OH
Certifications
BLS/CPR/AED Certification 
Oct. 2017