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Skillful Unit Assistant resume

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Summary

Energetic, Performance-driven Claims Professional with over 10 years of experience. I hold experience in Inside Non-Injury Claims, Auto Field Claims, Inside Auto Liability Manager, Total loss Claims and Worker Compensation Claims. I also have extensive experience in investigating claims, reading and understanding policies and producing quality files for clients, while still keeping the client's promise to their customers.

Highlights
  • Skilled multi-tasker
  • Team player
  • Decisive
  • Fast learner
  • Personable
  • Flood claims
  • Xactimate
  • Strong organizational skills​
  • Active listening skills
  • Injury claims
  • Customer service expert
  • Staff development
  • Leadership Skills
     
Work Experience
Remote Claims Call Center Supervisor Jun 2017 to Jul 2018
 KYW Claims － Atanta, Ga
  • Reviewed estimates to make sure they were inline with the clients expectations
  • Successfully managed the activities of 25 team members in multiple locations.
  • Completed research on complex problems and resolved issues in a timely manner.
  • Managed department schedules to maximize coverage during peak hours.
  • Effectively communicated with team members to maintain clearly defined expectations.
Total Loss Adjuster Jan 2017 to Jun 2017
 Pilot Catastrophe － West Lafayette, IN
  • Negotiate Total Loss value 
  • Conducted claim and estimate re-inspections.
  • Drafted statement of loss to summarize damages, payments and underlying policy coverage.
  • Identified fraud and subrogation opportunities
  • Initiates and conducts follow-ups via the use of the claim handling system
Worker Compensation Adjuster Feb 2014 to Jan 2017
 Bintech Partners － Atlanta, GA
  • Investigated claims to determine compensability; Demonstrate proper claim handling within authority.
  • Provided temporary disability payments and monitors case for continuation of benefits; terminates payments when appropriate; Return to work
  • Conducted negotiations for settlement of claims with claimants and attorneys; insure preparation and filing of necessary legal documents.
  • Prepared reports on claims and loss statistics and other information as required.

 
Auto Field Adjuster Nov 2012 to Feb 2014
 Nationwide Insurance － Atlanta, GA
  • Reviewed coverage to verify the loss was covered 
  • Wrote estimates for damage vehicles 
  • Conducted necessary inspections that were needed to assist the inside claims adjuster with their investigation. 
  • Worked with 3rd party vendors, ie repair facilities, tow yards ect....
Auto Liability Adjuster May 2010 to Nov 2012
 Nationwide Insurance － Gainesville, FL
  • Review coverage and apply applicable coverage
  • Obtained relevant evidence and information regarding suspicious claims.
  • Conducted interviews, gathered detailed information and completed field investigations if needed.
  • Completed required investigations on referred files in a timely manner.
Unit Assistant Nov 2005 to May 2010
 Shands Healthcare － Gainesville, FL
  • Recorded and filed patient data and medical records.
  • Wrote clear and detailed clinical phone messages for physicians.
  • Strictly followed all federal and state guidelines for release of information.
  • Prepared patient rooms prior to their arrival.
  • Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.
Education
Diploma, General Studies May 2005 Buchholz High School － Gainesville, FL General Studies
Certifications
Adjuster Licenses:
 
AL, AZ, AR, GA, FL, TX, NC, SC, WV, MS, MN, MI, IN, WY, UT, OK, KY, LA

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Job-winning Unit Assistant resume

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Summary
EMS System Coordinator with SCL Health with experience as a high-performing Critical Care Paramedic and IT Support Specialist with 21years of healthcare experience in the Pre-hospital environment.
Skills
  • Critical Care Paramedic 
  • Education Coordinator
  • ASLS Instructor
  • Quality Assurance
  • Field Training Officer
  • Zoll Data Administrator

Accomplishments
  • 2011 Critical Care Paramedic of the Year.  (MEDIC EMS)
  • 2012 Employee of the Year  (MEDIC EMS)
  • Facilitated an Airway and EZ-IO Cadaver Lab - Largest Lab between Omaha and Phoenix.
  • Assisted in implementation of many Zolldata systems resulting in improved patient care and data gathering.
  • Member of a team that created a new, state of the art 11 million dollar dispatch center that opened in March 2011.
  • Implemented new mobile data centers in ambulances.
  • Critical Care Paramedic for 17 years.
  • Implemented Zoll Rescue Net for EMS Service.
Experience
Good Samaritan Hospital/Lutheran Medical Center Lafayette/Wheat Ridge, CO EMS Coordinator 01/2016 to Current
  • Assist with QI to our Medically Directed agencies.  
  • Provide EMS Education to Medically Directed agencies.
  • Provide patient care follow up to EMS personal and agencies.
  • Facilitate EMS seminars
  • Liaison between the hospitals and EMS agencies.
  • EMS represenative for hospital committees.
  • Provide State and National licensure. 
Genesis Medical Center-Illini Campus Silvis, IL EMS System Director 10/2007 to 05/2009
  • Oversee the the EMS system for a three county area.
  • Oversee QA/QI for all medically directed agencies
  • System Protocols, License of all EMS Providers and services.
  • Created a Pre-Hospital MI Alert system that decreased the door to balloon time by 45 min.
MEDIC EMS Davenport, IA Critical Care Paramedic / IT 03/2003 to 12/2015
  • Critical Care Paramedic/ IT Support At MEDIC EMS
  • Daily upkeep of our many software applications.: Zoll ePCR, Zoll Disptach, AD, MS Exchange, Desktop, Laptops and Mobile computers.
  • Educate new and current users on using ePCR.
  • Educate EMS Providers in proper EMS Documentation.
  • EMS Quality Control Team.
  • Review new technology that may assist the our organization in its needs.
  • Lead Critical Care Paramedic providing high acuity transport to the Critical Pt.
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Trinity Ambulance Rock Island, IL Paramedic 02/1920 to 02/1920
  • Provide compassionate ALS/BLS care and both emergent and non-emergent transport to those in need.
Trinity Medical Center Rock Island, IL ICU Unit Assistant
  • Assist ICU RNs in the care of the ICU Pts.
Education and Training
2008 University Of Iowa, Iowa City, IA, US
Critical Care Critical Care Paramedic
One of Iowa's first Critical Care EMS Providers
1995 Trinity School of EMS, Moline, IL, US EMS Paramedic Black Hawk Collage Moline , IL, US Science None General Sciences
Skills
AD, CPR, Critical Care, Instructor, IT Support, Laptops, Director I, MS Exchange, Protocols, Quality, Quality Control, Quality Assurance

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Experienced Unit Assistant resume

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Professional Summary
Responsible Unit Assistant with excellent communication skills demonstrated by 24 years of experience in healthcare. I am looking to use my years of experience in the medical field to maximize my organizational and interpersonal skills while working in a team environment. I am self motivated and able to work both independently and as a collaborative team member.
Skills
  • Office support (phones, faxing, filing)
  • Excellent verbal communication
  • Adept multi-tasker
  • Close attention to detail
  • Excellent problem solver
  • EMR (Cerner and Epic)
  • Microsoft Office
  • Teletracking
  • CPR/First Aid certified
  • Adaptable
  • Efficient and reliable team player
  • Patient-focused care
Work History
Unit Assistant, 09/2008 to Current
 Mercy General Hospital/Dignity Health – Sacramento, CA
  • Maintained accurate records of patient care, condition, progress and concerns.
  • Monitored vital signs, such as blood pressure and pulse.
  • Assisted patients with bathing, oral hygiene, grooming, feeding and elimination.
  • Helped patients move in and out of beds, baths, wheelchairs and automobiles.
  • Assisted with patient transfer and ambulation.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Followed safe lifting techniques and individual resident lifting instructions.
  • Collects patient specimens and data, including vital signs, input/output and other delegated measurements.
  • Answered call lights and aided in patient comfort and safety by adjusting beds, lights, bed rails, pillows, patients' clothing and bedside tables/equipment.
  • Took advantage of opportunities for continuing education, quality assurance and performance improvement activities.
Medical Assistant, 08/2007 to 09/2008
 Mercy Medical Group – Elk Grove, CA
  • Maintained accurate records of patient care, condition, progress and concerns.
  • Monitored vital signs, such as blood pressure and pulse.
  • Tested and recorded blood glucose levels.
  • Changed sterile dressings.
  • Obtained information about clients' medical history, drug history, complaints and allergies.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Monitored expiration of medical supplies and medications.
Medical Secretary, 07/2006 to 08/2007
 Radiological Associates-Smg – Sacramento, CA


  • Scheduled appointments, registered patients.
  • Professionally and courteously verified appointment times with patients.
  • Adeptly managed a multi-line phone system and pleasantly greeted all patients.
  • Verified patients' eligibility and claims status with insurance agencies.
  • Prepared patient charts accurately and neatly for the clinic.
  • Prepared patient charts, pre-admissions and consent forms as necessary.
  • Maintained strict patient and physician confidentiality.
  • Updated patient financial information to guarantee accuracy.
  • Treated all patients, their families, visitors, peers, staff and providers in a pleasant and courteous manner.
Education
Technical Certificate: Medical Assistant, 1993
 Carrington College/ Western Career College - Sacramento, CA

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