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Summary
EMS System Coordinator with SCL Health with experience as a high-performing Critical Care Paramedic and IT Support Specialist with 21years of healthcare experience in the Pre-hospital environment.
Skills
  • Critical Care Paramedic 
  • Education Coordinator
  • ASLS Instructor
  • Quality Assurance
  • Field Training Officer
  • Zoll Data Administrator

Accomplishments
  • 2011 Critical Care Paramedic of the Year.  (MEDIC EMS)
  • 2012 Employee of the Year  (MEDIC EMS)
  • Facilitated an Airway and EZ-IO Cadaver Lab - Largest Lab between Omaha and Phoenix.
  • Assisted in implementation of many Zolldata systems resulting in improved patient care and data gathering.
  • Member of a team that created a new, state of the art 11 million dollar dispatch center that opened in March 2011.
  • Implemented new mobile data centers in ambulances.
  • Critical Care Paramedic for 17 years.
  • Implemented Zoll Rescue Net for EMS Service.
Experience
Good Samaritan Hospital/Lutheran Medical Center Lafayette/Wheat Ridge, CO EMS Coordinator 01/2016 to Current
  • Assist with QI to our Medically Directed agencies.  
  • Provide EMS Education to Medically Directed agencies.
  • Provide patient care follow up to EMS personal and agencies.
  • Facilitate EMS seminars
  • Liaison between the hospitals and EMS agencies.
  • EMS represenative for hospital committees.
  • Provide State and National licensure. 
Genesis Medical Center-Illini Campus Silvis, IL EMS System Director 10/2007 to 05/2009
  • Oversee the the EMS system for a three county area.
  • Oversee QA/QI for all medically directed agencies
  • System Protocols, License of all EMS Providers and services.
  • Created a Pre-Hospital MI Alert system that decreased the door to balloon time by 45 min.
MEDIC EMS Davenport, IA Critical Care Paramedic / IT 03/2003 to 12/2015
  • Critical Care Paramedic/ IT Support At MEDIC EMS
  • Daily upkeep of our many software applications.: Zoll ePCR, Zoll Disptach, AD, MS Exchange, Desktop, Laptops and Mobile computers.
  • Educate new and current users on using ePCR.
  • Educate EMS Providers in proper EMS Documentation.
  • EMS Quality Control Team.
  • Review new technology that may assist the our organization in its needs.
  • Lead Critical Care Paramedic providing high acuity transport to the Critical Pt.
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Trinity Ambulance Rock Island, IL Paramedic 02/1920 to 02/1920
  • Provide compassionate ALS/BLS care and both emergent and non-emergent transport to those in need.
Trinity Medical Center Rock Island, IL ICU Unit Assistant
  • Assist ICU RNs in the care of the ICU Pts.
Education and Training
2008 University Of Iowa, Iowa City, IA, US
Critical Care Critical Care Paramedic
One of Iowa's first Critical Care EMS Providers
1995 Trinity School of EMS, Moline, IL, US EMS Paramedic Black Hawk Collage Moline , IL, US Science None General Sciences
Skills
AD, CPR, Critical Care, Instructor, IT Support, Laptops, Director I, MS Exchange, Protocols, Quality, Quality Control, Quality Assurance
This resume is created in 7 minutes.
Professional Summary
Responsible Unit Assistant with excellent communication skills demonstrated by 24 years of experience in healthcare. I am looking to use my years of experience in the medical field to maximize my organizational and interpersonal skills while working in a team environment. I am self motivated and able to work both independently and as a collaborative team member.
Skills
  • Office support (phones, faxing, filing)
  • Excellent verbal communication
  • Adept multi-tasker
  • Close attention to detail
  • Excellent problem solver
  • EMR (Cerner and Epic)
  • Microsoft Office
  • Teletracking
  • CPR/First Aid certified
  • Adaptable
  • Efficient and reliable team player
  • Patient-focused care



Work History
Unit Assistant, 09/2008 to Current
Mercy General Hospital/Dignity Health Sacramento, CA
  • Maintained accurate records of patient care, condition, progress and concerns.
  • Monitored vital signs, such as blood pressure and pulse.
  • Assisted patients with bathing, oral hygiene, grooming, feeding and elimination.
  • Helped patients move in and out of beds, baths, wheelchairs and automobiles.
  • Assisted with patient transfer and ambulation.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Followed safe lifting techniques and individual resident lifting instructions.
  • Collects patient specimens and data, including vital signs, input/output and other delegated measurements.
  • Answered call lights and aided in patient comfort and safety by adjusting beds, lights, bed rails, pillows, patients' clothing and bedside tables/equipment.
  • Took advantage of opportunities for continuing education, quality assurance and performance improvement activities.
Medical Assistant, 08/2007 to 09/2008
Mercy Medical Group Elk Grove, CA
  • Maintained accurate records of patient care, condition, progress and concerns.
  • Monitored vital signs, such as blood pressure and pulse.
  • Tested and recorded blood glucose levels.
  • Changed sterile dressings.
  • Obtained information about clients' medical history, drug history, complaints and allergies.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Monitored expiration of medical supplies and medications.
Medical Secretary, 07/2006 to 08/2007
Radiological Associates-Smg Sacramento, CA


  • Scheduled appointments, registered patients.
  • Professionally and courteously verified appointment times with patients.
  • Adeptly managed a multi-line phone system and pleasantly greeted all patients.
  • Verified patients' eligibility and claims status with insurance agencies.
  • Prepared patient charts accurately and neatly for the clinic.
  • Prepared patient charts, pre-admissions and consent forms as necessary.
  • Maintained strict patient and physician confidentiality.
  • Updated patient financial information to guarantee accuracy.
  • Treated all patients, their families, visitors, peers, staff and providers in a pleasant and courteous manner.
Education
Technical Certificate: Medical Assistant, 1993
Carrington College/ Western Career College - Sacramento, CA
This resume is created in 7 minutes.
Professional Summary
Skills
Languages
English/ Proficient oral and written Greek/ Proficient oral and written Swedish/ studying
Work History
Multi Unit Assistant Restaurant Manager Mar 2017 - Current
HmsHost Sweden Arlanda, Stockholm
  • Dunkin Donuts/ Coffee And Brands - Stockholm, Sweden Responsible for all aspects of store operations.
  • Key areas of responsibility include labor management, daily operations, cash handling and customer care.
  • Carefully interviewed, selected, trained and supervised staff.
  • Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
  • Actively participated in ongoing customer service programs to build sales and rapport in the community.
  • Led and directed team members on effective methods, operations and procedures.
  • Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
  • Prepared for and executed new menu implementations.
  • Maintained a safe working and guest environment to reduce the risk of injury and accidents.
  • Developed, implemented and managed business plans to promote profitable food and beverage sales.
  • Effectively managed payroll and timekeeping, including completion of the proper paperwork for new hires and terminations.
  • Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties.
  • Led and directed team members on effective methods, operations and procedures.
Housekeeping Apr 2014 - Apr 2015
  • Hemfrid AB - Stockholm, Sweden Accepted accountability for all assigned building keys, master keys and access cards.
  • Changed bed linens and collected soiled linens for cleaning.
  • Disinfected and mopped bathrooms to keep them sanitary and clean.
  • Cleaned walls, windows, shades and curtains.
  • Used chemicals and other cleaning equipment in a proper, safe and responsible manner.
Area Manager Feb 2011 - Mar 2014
Nouria Energy Boston, USA
  • Design and implemented customer satisfaction metrics.
  • Directed and supervised store managers, engaged in sales, inventory-taking and reconciling cash receipts.
  • Determined staff promotions and demotions, and terminated employees when necessary.
  • Effectively managed payroll and timekeeping, scheduling and completion of the proper paperwork for new hires and terminations.
  • Evaluated staff performance against expectations.
  • Established training programs.
  • Sourced well qualified candidates.
Houskeeping Jun 2010 - Jan 2011
  • Hemfrid AB - Stockholm, Sweden Accepted accountability for all assigned building keys, master keys and access cards.
  • Changed bed linens and collected soiled linens for cleaning.
  • Disinfected and mopped bathrooms to keep them sanitary and clean.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Used chemicals and other cleaning equipment in a proper, safe and responsible manner.
  • Cleaned walls, windows, shades and curtains.
General Manager Mar 2006 - Apr 2010
  • Old Port Cafe/Restaurant - Skiathos, Greece Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.
  • Skillfully interacted with external vendors to obtain the best quality in pricing and product.
  • Supervised employees, maintained wait staff and schedule.
  • Waitress, cashier responsible for customer satisfaction and service.
Owner Nov 2002 - Jan 2006
  • Quick Stop - Skiathos, Greece.
Education
High School Diploma: 1998
First Lyceum of Skiathos Skiathos
This resume is created in 7 minutes.
Professional Summary
Cameron seeks employment with a fast-growing company. He is knowledgeable about Customer Service. Personable, friendly and committed to resolving problems in a timely and thorough manner to maintain uptime.
Skills
  • Quick learner
  • Exceptional communication skills
  • Creative problem solver
  • Persuasive speaker
  • Detail-oriented
  • Patient
  • Internal components installation
  • Strong problem solving aptitude
  • Adheres to customer service procedures
  • Committed to maintaining data integrity
  • Adaptable
  • Committed team player
  • Desktop and laptop repair
  • Strong communication skills
Work History
Cashier/Bagger/Cart Retrieval, 02/2014 to 05/2014
Shaw's Hillsboro, NH
  • Processed credit cards, checks, gift cards and coupons.
  • Maintained an atmosphere of enthusiastic customer service.
  • Maintain clean, neat and properly stocked check stand area.
  • Assisted customers with carry-out service.
  • Assisted guests with finding items.
  • Collected empty carts and returned to the store.
  • Established and maintained a positive work environment.
  • Processed monetary transactions with cash, checks, gift certificates, travelers' checks, food stamps, coupons and store credit.
  • Operated and sanitized all equipment in a safe and proper manner.
Unit Assistant, 02/2015 to 06/2015
Pheasant Wood Center Peterborough, NH
  • Responded appropriately to the physical, emotional and developmental needs of patients.
  • Changed sterile dressings.
  • Obtained information about clients' medical history, drug history, complaints and allergies.
  • Helped patients move in and out of beds, baths, wheelchairs and automobiles.
  • Maintained a clean, healthy and safe environment.
  • Obtained household supplies and ran daily errands.
  • Maintained sanitary residents' and program rooms.
  • Answered patient calls for care and feeding.
  • Supported diagnostic procedures, assisted with technical nursing treatments and entered information in patient records and charts.
  • Provided a comforting and soothing environment.
  • Answered call lights and aided in patient comfort and safety by adjusting beds, lights, bed rails, pillows, patients' clothing and bedside tables/equipment.
Team Member, 04/2017 to 12/2017
Sally Beauty Keene, NH
  • Shared best practices for sales and customer service with other team members to help improve the store's efficiency.
  • Communicated clear expectations and goals to each team member.
  • Stocked and replenished merchandise according to store merchandising layouts.
  • Priced merchandise, stocked shelves and took inventory of supplies.
  • Cleaned and organized the store, including the checkout desk and displays.
  • Alerted customers to upcoming sales events and promotions.
  • Identified potential shoplifters and alerted management.
  • Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
  • Welcomed customers into the store and helped them locate items.
  • Educated customers about the brand to incite excitement about the company's mission and values.
  • Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
  • Verified that all customers received receipts for their purchases.
  • Followed merchandising guidelines to present visually appealing displays.
  • Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
  • Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.
  • Actively pursued personal learning and development opportunities.
  • Answered customer telephone calls promptly and in an appropriate manner.
  • Determined customer needs by asking relevant questions and listening actively to the responses.
  • Maintained established merchandising standards, including window, sales floor and promotional displays.
Education
High School Diploma: 2017
ConVal Regional HighSchool - Peterborough, NH
Certifications
Level 1 Certified Technician - Cisco