Benefits Manager resume examples

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Skillful Benefits Manager resume

MELISSA MEYER
Professional Summary
Dependable Benefits Manager bringing strong leadership experience, willingness take on added responsibility. Extensive Leave of Absence background possessing strong interpersonal skills. Creates business partnerships to develop a positive work environment. Enthusiastic team player with a strong work ethic and advanced complex problem solving skills.
Skills
  • Leave of Absence, FMLA/ADA/EEO
  • Exceptional Interpersonal Skills
  • Time Management
  • Benefits Administration
  • Problem Solving
  • Microsoft Word, Microsoft Outlook, Microsoft Excel
  • People Soft, Ultimate, Workday and Workforce Solutions
  • Project Management
  • Team Building
  • Training and Education
  • Process Improvement
  • Employee Development
Work History
Benefits Manager 03/2016 to Current
Bright Horizons Family Solutions Watertown, MA
  • Manage all aspects of leave administration, including employee notifications and vendor management, disability programs and health benefits
  • Played key role in roll-out of new Leave of Absence Module, ACT
  • Worked closely with vendor to modify system functionality to meet our business needs, including efficiency and compliance
  • Collaborated with HRIS, Change Management and Operations to develop and market new Leave of Absence system functionality
  • Supervise 4 direct reports with various knowledge of Leave of Absence regulations and processes
  • Create long term growth and development strategy for direct reports aligning individual, team, department and business goals
Benefits Supervisor 03/2014 to 03/2016
Bright Horizons Family Solutions Watertown, MA
  • Supervise the Leave of Absence team, including 4 direct reports
  • Provide goals and development strategy for Leave of Absences team as a group and individually
  • Communicate and educate team on varying regulations including FMLA, ADA, EEOC, Sick and Safe Leave Laws
  • Create and ran periodic audits to confirm all active Leave of Absence records are within federal and state mandates
  • Participate in Benefit Plan Renewals and strategy discussions Provide Leave of Absence analytics to senior management quarterly
  • Analyze key data trends to drive the development of trainings and communication vehicles
Senior Benefits Specialist, Leave of Absence Lead 03/2012 to 03/2014
Bright Horizons Family Solutions Watertown, MA
  • Contributed in development of a new Leave of Absence process to better align with Workday functionality and increase optimization of HRIS system
  • Review current process and help identify ways to increase efficiency
  • Supervise and direct Assistant Benefits Administrator
  • Develop and maintain Leave of Absence policies and documents
  • Manage approximately 100 active Leave of Absences, coordinate accommodation requests with Human Resources Managers and center management
Benefits Specialist, Leave of Absence 03/2011 to 03/2012
Bright Horizons Family Solutions Watertown, MA
  • Work collaboratively with Systems Analyst to develop a Leave of Absence customization in Ultimate Software
  • Create a Webinar to help train field employees on the Leave of Absence policies and processes
  • Managed 150+ active Leave of Absences, includes distributing packets, monitoring benefit payments, responding to inquires
  • Partner with Human Resources Managers to support center management with employee accommodation requests, confirming we are compliant with ADA regulations
Benefits Administrator 03/2008 to 03/2011
Bright Horizons Family Solutions Watertown, MA
  • Monitoring employees leave of absences as well as approving initial requests
  • Tracking benefit payments while employees are taking a leave of absence
  • Confirming designated leaves are within state mandate and proper documentation has been submitted
  • Providing support for approximately 100 centers which are located throughout the United States
  • Administer medical, dental, vision and supplemental benefits daily
  • Approve and monitor employees Education Assistance requests
  • Provide assistance and problem resolution to directors, supervisors and employees through email, phone or the designated customer service line
Benefits Coordinator 11/2006 to 03/2008
Five Star Quality Care Newton, MA
  • Daily management of medical, dental, and vision benefits for approximately 9,000 field employees and tuition reimbursement requests for nearly 2,500 employees
  • Responsible for processing day-to-day benefit enrollments, resolving insurance claims issues, and transmitting information and eligibility of employees to insurance carriers in a weekly file feed
  • Ran daily reports and data queries for Senior Management and Benefits and Compensation Manager and supported Human Resources associates and Business Office Managers nationally
  • Monitored employees on FMLA, Medical, or Personal Leave of Absences and their payment of insurance premiums
Human Resources Assistant 05/2006 to 11/2006
Sears Holdings Corporation Burlington, MA
  • Managed the cash office, prepared daily deposits, and coordinated weekly payroll
  • Assisted the Human Resources Manager in recruiting employees, scheduling interviews, conducted new hire orientation and the completion of I-9s for all new hires
  • Supported both customers and associates with a wide variety of daily questions and concerns
Education
Bachelor of Arts: Psychology 2006 Westfield University - Westfield, MA
Accomplishments
  • Sunsational Service Award (2009)
  • Caring for Others Award (2012)
  • Leadership Achievement Circle Award (2017)
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Job-winning Benefits Manager resume

Paul Barnes, CPP
Summary
Certified Payroll Manager with a broad background in accounting, benefits, human resources, and payroll. Dedicated to providing world-class customer service by implementing systems and best practices that drive efficiencies.
Highlights
  • Multi-state payroll
  • Federal, state, and local tax regulations and filings
  • Federal and state wage and hour compliance 
  • System implementations
  • Audit controls
  • Expatriate payrolls
  • General ledger
  • ADP payroll systems including Workforce Now and Payforce
  • Ultipro payroll systems
  • Time and attendance systems
  • Report writing
  • Policy and procedure documentation
  • Budgeting
  • ACA compliance
Accomplishments
  • Performed multiple system implementations and upgrades utilizing ADP, Ultipro, and in-house systems that improve payroll automation, efficiencies, time management, reporting, and audit controls.
  • Focused on documentation of payroll policies and procedures that improve accuracy and compliance.
  • Successfully mentored and managed payroll staff focusing on personal development and customer service.
  • Effectively negotiates contracts with payroll related vendors ensuring payroll systems remain cost effective and within budget.
  • Serve as liaison between Human Resources, Accounting, IT, and senior management improving relationships and efficiencies between departments.
Experience
Sr. Payroll Manager 10/2012 to 06/2017 Jamestown Properties Atlanta, GA
  • Manage payroll operations and payroll staff for a large real estate investment and management company.
  • Implemented systems such as ADP Workforce Now, Ultipro, Business Intelligence, time and attendance, and benefits.
  • Established best practices and implemented system efficiencies to ensure compliance with six labor unions. 
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  • Manage ACA compliance and reporting including annual filing of 1094-C and 1095-C. 
  • Documented payroll policies, procedures, and audit controls to ensure payroll is processed accurately and timely.
  • Automated the process for reconciling employee benefits deductions to provider invoices ensuring the accuracy of employee benefits deductions. 
  • Established policies related to expatriate employees and the payment of local employees for company expansion into Latin America.
  • Manage all departmental audits including 401K audits, workers' compensation, labor unions, accounting, and federal and state audits.
Payroll Manager 02/2007 to 10/2012 UCB Inc. Atlanta, GA
  • Managed payroll operations for 2,500 employees located in 50 states, Canada, and Puerto Rico.
  • Implemented best practices and procedures that improved relationships between departments utilizing systems such as ADP Payforce and ADP General Ledger.
  • Managed and developed a team of three emphasizing customer service and audit controls.
  • Developed payroll and accounting processes for a large number of expatriates and inpatriates.
  • Standardized payroll policies and procedures for company acquisitions and mergers.
  • Managed multiple stock options and awards programs.
Payroll Manager 10/2005 to 02/2007 The City of Alpharetta Alpharetta, GA
  • Successfully implemented an in-house payroll system better managing unique FLSA requirements related to fire and police employees.
  • Set up efficient in-house tax filing processes and documented all policies and procedures related to payroll.
Director of Payroll 09/2003 to 06/2005 Balfour Beatty Construction Atlanta, GA
  • Managed payroll for 2,500 employees in a union environment overseeing local and remote payroll staff.
  • Successfully implemented an ADP payroll system that was able to interface with in-house accounting software and maintain the job cost function between both systems.
Sr. Payroll Coordinator 05/2002 to 09/2003 Intercept Norcross, GA
Payroll and Benefits Manager 10/2001 to 05/2002 Scientific Games Alpharetta, GA
Payroll Accountant 05/1999 to 10/2001 Cypress Communications Atlanta, GA
Payroll Supervisor 08/1998 to 05/1999 The Home Depot Atlanta, GA
Payroll Accountant 08/1994 to 08/1998 Blue Cross and Blue Shield of Georgia Atlanta, GA
Education
BBA: Accounting Georgia State University Atlanta, GA
Certifications
Certified Payroll Professional
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Experienced Benefits Manager resume

EVA NIELSEN
Professional Summary
Professional seeks management position within an organization where extensive payroll, implementation and relationship management experience will add value and become an asset.
Skills
  • Extensive Payroll Experience Word
  • Effective Manager and Leader Excel
  • Excellent Interpersonal Skills PowerPoint
  • Strong Communicator Oral and Written Lotus Notes
  • Change Agent EV5 (People Soft)
  • Analytical & Creative Problem Solving Skills SAP
  • ADP Pay@Work ADP e Time Time and Attendance
  • Ceridian Insync
References
References References Availabl e upon request.
Work History
Payroll Manager, 12/2011 to Current
Bunge Canada Oakville Ontario

Manage and support team members by providing opportunities for growth in assessing and measuring performance and establishing development plans.

Ensure payroll compliance to provincial employment standards and bring forward legislative guidance for policy improvement to the leadership team.

Managed and executed the year end process, from issuance of tax forms and all year end filings regulatory summaries and reconciliations.

Responsible for the accurate interfacing of all payroll journals to the general ledger application.

Successfully created, reviewed and distributed various payroll reports to support financial projections, audits, HR reviews and compliance issues.

Conducted training for all employees, supervisors and managers on processes related to the time-entry system.

Responsible for the centralization of the payroll function from across Canada into one location.

Amalgamated a number of the payrolls to reduce redundancy and increase efficiency.  

Changed the pay frequency from weekly to bi weekly to reduce administration costs.

Instrumental in driving the completion of mapping time rules in the the time and attendance system.

 Introduced and facilitated site calls between the plant location contacts and the payroll department to ensure ongoing communication and quality control.



Payroll & Benefits Manager, 12/2007 to 02/2011
CERIDIAN CANADA LTD Mississauga

Supervise and support team members ensuring service excellence is achieved by setting and measuring both individual and team objectives.  

Oversee team development by identifying required skills and providing , cross-training and career development plans, enabling team members to successfully contribute to company objectives.

Ensure timely and accurate completion of all payroll and benefits processes by month-end and quarter-end deadlines.

Provide the client with legislative guidance in particular compliance with the employment standards for the provinces in which the client operates.

Oversee issuance of T4's, T4A's and other payroll related forms, preparing filing, regulatory summaries and reconciliations.

Provide managerial support and coverage as required by the Operations Manager..


Consultant, January to 12/2007
HIGHLINE CORPORATION LIMITED

Time management and all aspects of implementation.

Managing implementation of in-house HR/Payroll for US and Canadian clients.

Implementation Consultant, 01/2007 to 12/2007
  • Time management and all aspects of implementation.
  • Managing implementation of in-house HR/Payroll for US and Canadian clients.
Manger, 02/2002 to 01/2007
OUTSOURCING CANADIAN PAYROLL INC
  • Managed multiple strategic business payroll/HRIS implementation projects to Oracle based integrated system Provided consultation on government legislation to ensure clients were familiar and compliant with the employment standards of the province they were operating in Encouraged team participation and feedback in managing payroll/ HRIS project specifications and implementations Provided leadership and guidance to a team of payroll and operational specialists Identified and implemented payroll and Human Resource best practices Streamlined processes to ensure accurate and timely processing of multiple payrolls within complex environments Managed and oversaw CRA, MRQ, WSIB, plus third party payments made on behalf of the clients Identified and mapped-out client general ledger requirements to interface to payroll/ HRIS integrated systems Created payroll and Human Resource management reports to meet client requirements Managed government remittance requirements and year-end reporting reconciliation.
Project Specialist, 01/2000 to 10/2002
CERIDIAN CANADA LTD
  • Previously Ceridian Corporation, CIBC Payroll Services and Comcheq).
  • Managed multiple strategic business payroll/HRIS implementation projects for Corporate Business Solutions market segment Managed implementation of customer payroll HR requirements ensuring compliance with employment standards for all provinces Developed and built relationships with key stakeholders and Senior Management Executives Provided product training to clients on Windows/ DOS payroll/ HRIS applications Improved customer satisfaction service levels and achieved 100% customer retention Managed migration of payroll systems from a DOS to Windows based application Consulted/ managed external vendors to co-ordinate delivery of system interfaces to clients Functioned as a Relationship Manager to customers, providing HR/ payroll business solutions Member of IBM partnerships review to determine fit gap analysis of new customer service strategy model Managed customer complaints, problem resolution and escalations.
Operation Manager(Partner), 02/1989 to 02/2000
Outsourcing Canadian Payroll Burlington

Managed multiple strategic business payroll/HRIS implementation projects to Oracle based integrated system.

Provided consultation on government legislation to ensure clients were familiar and compliant with the ESA of the province they were operating in.

Encouraged team participation and feedback in managing payroll/ HRIS project specifications and implementations.

Provided leadership and guidance to a team of payroll and operational specialists. Identified and implemented payroll and Human Resource best practices. Streamlined processes to ensure accurate and timely processing of multiple payrolls within complex environments.

Managed and oversaw CRA, MRQ, WSIB, plus third party payments made on behalf of the clients.

Identified and mapped-out client general ledger requirements to interface to payroll/ HRIS integrated systems .

Created payroll and Human Resource management reports to meet client requirements.

Managed government remittance requirements and year-end reporting reconciliation.

Education
Bachelor of Arts: Political Science, McMaster University -
Political Science
Canadian Payroll Association Management Certificate Program, CPM Designation Financial Accounting , Sheridan College MVP Management Program Applied Project Management Relational Database Systems Using Oracle SQL Devry Institute of Technology Affiliations Canadian Payroll Association:
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