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Skillful Deputy Director resume

DOREEN K. RILEY
Summary
  • Ethical executive leadership
  • Strategic partnerships
  • Data driven organizational excellence
  • Philanthropic revenue generation
  • Strong and steady under pressure
  • Skilled communicator
Accomplishments

Capital Campaign Leadership

  • Raised $94 million over the last 4 years; $36 million so far this fiscal year
  • Organized and led a $104 million capital campaign over 5-years for scholarships, professorships, academic programs, and facilities for a Jesuit university. Exceeded goals

Strategic Planning and Program Prioritization

  • Senior leader on university-wide strategic planning

National Program Expert

  • Chair of vice president's and planning committee for 27 the Jesuit colleges and universities in the U.S. for networking and professional development of our staff
  • Public university foundations program director for national higher education association

University Governance

  • Corporate secretary for university governing board of trustees
  • Senior leadership team liaison to governance and nominating committee, advancement committee, and enrollment and marketing

Executive Team Leadership

  • Member of university presidential search committee
  • Co-chair of presidential inauguration planning committee, chair of CFO search committee, and member of provost and dean search committees
Professional Experience
Vice President of University Advancement and Board Secretary Jun 2007 to Current
John Carroll University Cleveland, Ohio

Leadership of Marketing and Philanthropy

  • Senior administrator responsible for the university's reputation, relationships, and resources through fundraising, alumni engagement, marketing, and government relations
  • Strategic planning leadership team; presidential search committee member, and member of search committees for the CFO, Provost, and Business College Dean

University Advancement

  • Raised $36 million this year toward goal of $15.5 million; +135% over last year
  • Largest gift $20 million unrestricted
  • Multiple 8-figure gifts secured
  • Organized, launched, and closed a successful $104 million capital campaign within 5-years with 44,000 alumni. Exceeded dollar and timeline goals
  • Supervise a staff of 43 professionals through annual performance metrics and goals
  • Excellent stewardship of a $5 million annual operating budget
  • Steward $68 million in planned and estate gifts to the university
  • Developed alumni engagement program to increase participation from 16% to 31% annually
  • Increased alumni giving from 11% to 14% annually; conducted 3 national alumni surveys
  • Manage university marketing and strategic communications for web, media, creative services, print, social media, brand awareness
  • Oversight of the alumni magazine; circulation of 44,000

Governing Board of John Carroll University

  • Appointed Corporate Board Secretary in May 2017 to provide oversight of quarterly governing board meetings. Liaison to advancement, governance, and marketing committees
Director of Foundation Programs Jan 2000 to Jun 2007
Association of Governing Boards of Universities and Colleges Washington, DC

National Policy and Advocacy for Members

  • Created 18 national educational programs for public university foundations leaders, public university presidents, and public university governing boards
  • Served as a policy resource on effective foundation board governance by monitoring state/national legislation regarding foundations and their boards in all 50 states
  • Conducted 12 research studies: Uniform Prudent Management of Institutional Funds Act, executive compensation; board composition, funding campaigns, and state matching funds
  • Wrote a regular column on foundation issues for the AGB magazine; circulation 34,000
  • Policy and advocacy research with officials with the National Association of College and University Business Officers, and the National Conference of State Legislators
  • Increased membership of foundation boards by 5% annually
Vice President of Development Jan 1998 to Jan 2000
The Aspen Institute Washington, DC

Philanthropic Leadership for Global Think Tank

  • Leadership of all development activities including major and annual fundraising. Secured $8 million toward a 3-year $35 million campaign
  • Raised $2 million unrestricted annually, and launched a planned giving program
  • Supervised a staff of 13 professionals.
Director of Marketing Jan 1997 to Jan 1998
Henn Workshops (company sold) Warren, OH
  • Managed the marketing team of 6 professionals for a $100 million consumer products company
Deputy Director of the Olympic Village Sep 1995 to Dec 1996
Atlanta Committee for the Olympic Games Atlanta, GA
  • Tri-leadership of the Olympic Village that housed 15,000 athletes from 197 countries for 33 days (24 hours a day) and oversight of 11,000 staff during the summer games
  • Promoted to Deputy Director within 6 months of joining the organization
  • Supervised a staff of 97 professionals responsible for village brand and information, trilingual athletes' manuals, and the production of "The Daily Olympian" newspaper (circulation 20,000)
  • Carried the Olympic Torch on Opening Ceremonies Day
Director of Management for World Cup Accommodation Bureau Aug 1993 to Dec 1994
World Cup USA 1994 Soccer (see ussoccer.com/about/history/us-soccer-as-host/1994-fifa-world-cup) Los Angeles, CA
  • 1-year professional sabbatical to serve as director of a global bureau that contracted with 500 hotels in 9 cities for 12,000 guests of 190 football (soccer) federations
  • Supervised a staff of 30 professionals that served as hotel liaisons for dignitaries in Boston, Chicago, Dallas, Detroit, Los Angeles, New York, Orlando, San Francisco, and Washington, DC
Director of Development for Special Gifts, University Advancement Jan 1991 to Sep 1995
Kent State University Kent, OH
  • Oversight of an $18 million technology center campaign; raised $4 million in the first year
  • Successfully managed a portfolio of 100 major donors
  • Directed 60 special events including a gala that raised $2.4 million
  • Created a new government relations division for lobbying and advocacy
  • Promoted to the vice president's office within first 6 months
Special Assistant to the Vice President for University Advancement Jul 1988 to Jan 1991
University Of Georgia Athens, GA
  • Assisted the university president with raising $40 million during the first year of a $100 million campaign. Spearheaded a $1 million fundraising campaign for scholarships
  • Helped the university vice president create a strategic plan for the foundation board, and organized 30 donor events annually
College Instructor Aug 1987 to Jul 1988
University of Georgia Athens, GA
  • Full time teaching load of 4 upper level undergraduate courses per quarter in retail math, product analysis, and clothing merchandising. Served as faculty advisor to 38 students
Volunteer Activities and Honors
  • Current Volunteer Chair, Jesuit Advancement Administrators (JAA)
  • Former Government Affairs Council member, Greater Cleveland Partnership (GCP)
  • Association of Fund-Raising Professionals (AFP) 
  • Council for the Advancement and Support of Education (CASE) 
  • National Planning Committee, University Advancement Benchmarking Study with JAA and the Council for the Advancement and Support of Education (CASE)
Education and Training
Master of Science University of Georgia Athens, GA
  • Selected by the dean of the college to serve as legislative aide (fully paid internship) during the Georgia Legislative Session, and served on the presidential inauguration committee.
Bachelor of Science The Ohio State University Columbus, OH
  • Dedication to the Profession Award given by faculty to top graduating senior in the college.
Leadership Seminar - The Aspen Institute
Ignatian Colleauges Program - Association of Jesuit Colleges and Universities
Publications and Articles
  • UPMIFA IS READY FOR STATE APPROVAL: New modifications to prudent investment standards for college and university foundations; AGB Trusteeship - Nov 2006
  • GIFT DISCLOSURE REQUIREMENTS REMAIN ON LEGISLATIVE AGENDA: Because state laws on donor privacy vary, foundations should operate transparently; AGB Trusteeship - May 2006
  • AN OUNCE OF PREVENTION FOR FOUNDATION BOARDS: Foundations should examine public-information policies before legislators intervene; AGB Trusteeship - Nov 2005
  • SHOULD FOUNDATIONS HELP PAY AN ACADEMIC PRESIDENT'S SALARY: A Dust-Up Between the Board of Regents and the Foundation Raises Issues of Autonomy; AGB Trusteeship - Sept 2004
  • ACTIONS OF STATE OFFICIALS PUT FOUNDATIONS ON DEFENSIVE: Independence is Threatened by State Auditors Seeking to Scrutinize Foundation Records; AGB Trusteeship - Jul 2003
  • QUADRUPLE CHALLENGE FACES FOUNDATION LEADERS: To Survive Public Scrutiny, Foundations Must Document Policies, Train Directors, and Communicate; AGB Trusteeship - Jan 2003
  • RAISING DOLLARS FOR EDUCATION: State Government News Magazine, Lexington, KY: Council of State Governments, Apr 2002
  • STRETCHING STATE DOLLARS TO FUND HIGHER EDUCATION: Matching Funds Further the Work of Affiliated Foundations; AGB Trusteeship - Jul 2001
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Job-winning Deputy Director resume

Lupi Quinteros-Grady
Professional Summary
Bilingual, self-starter with 20 years of experience working in socio-economically challenged communities serving at-promise youth. Proven commitment to team-building, demonstrated by the ability to lead and motivate staff to perform at top efficiency levels. Has extensive knowledge in the development, design and replication of programs in the field of youth development. 20+ years of experience in human capital management duties, position analysis, staffing, hiring, training and performance management for overall staff of 30 and 16 AmeriCorps Members at the Maryland Multicultural Youth Centers, a department of the Latin American Youth Center. Responsible for fundraising and building capacity of programs. Highly effective in partnering and collaborating with community, government agencies and private industry to provide opportunities for youth and their families. Direct knowledge of laws, regulations, policies, initiatives, and government structured community-based organizations in the District of Columbia and Maryland.
Core Qualifications
  • Visionary
  • Leader
  • Results-oriented
  • Problem Solver
  • Innovator
  • Strategic Thinker
  • External Awareness
  • Financial Management
Experience
Managing Director Oct 2016 to Current
LAYC/MARYLAND MULTICULTURAL YOUTH CENTERS MMYC
  • Provide oversight of two Maryland Sites located in Silver Spring, Montgomery County and Riverdale, Prince George's County.
  • Participate in the Senior Management Team for the Latin American Youth Center.
  • Have oversight of a $4 million budget and 20-25 multiple grants.
  • Successfully worked on the Taproot project which resulted in the development of a Compensation Philosophy and a Performance Evaluation tool.
  • Worked on the Achieve Mission project that resulted in the purchase of Review Snap software and the integration of the Performance Evaluation to an online tool.
  • Worked on the Bridgespan project that focused on cost analysis and program impact.
  • Will be working on the Next Generation Project funded by the Kresge Foundation, representing LAYC, a two year commitment to discuss the work of the Non-profit sector.
  • Work closely with Maryland leadership for the implementation of program delivery services, funding opportunities, evaluation and monitor compliance.
  • Build networks and manage relationships with organizations working on issues relevant to the mission of the LAYC-MMYC
  • Serve as agency representative and decision maker to various partners and stakeholders.
  • Partner with Development Department to identify new funding opportunities, design the new program structure to respond to community needs; initiatives, partnerships and implementation.
  • Build partnerships with stakeholders, ie., Government, Higher Learning Institutions, Corporations and Public School Systems. 
Deputy Director Aug 2006 to Oct 2016
LAYC/MARYLAND MULTICULTURAL YOUTH CENTER MMYC Silver Spring, MD
  • Worked with the Managing Director to accomplish the mission, goals and objectives laid out in Strategic Plan and refine Plan based on changing needs and dynamics.
  • Provided oversight of three Maryland sites located in Silver Spring, Langley Park and Riverdale of managerial activities, including planning, designing training for annual staff retreat, and leadership team meetings.
  • Participated in the development of the Positive Youth Development Curriculum & Training. 
  • Collaborated with the Managing Director in conceptualizing short-term and long-term strategies and developing operational plans, program and learning objectives to ensure that all program goals and missions are met.
  • Served 700 youth thru a myriad of programs ranging from workforce (job readiness, internships and job placement), education, gang prevention, parent engagement and counseling.
  • Provided direction to the site managers and monitored process in the design, development and evaluation of all programs.
  • Managed day-to-day operations including but not limited to program management, financial and administrative management and services.
  • Serve as Acting Managing Director for the LAYC-MMYC in the absence of the Managing Director.
  • Recruit, identify and hire staff.
Director of Montgomery County Programs Sep 2005 to Aug 2006
LAYC/MARYLAND MULTICULTURAL YOUTH CENTER MMYC Silver Spring, MD
  • Led the planning, implementation and management of a newly formed workforce program servicing disadvantaged youth in Montgomery County.
  • Responsible for the development, design and implementation of a youth work skills program for Montgomery County.
  • Hired and established specific job scopes and direction for the supervision of 8 staff members.
  • Established and implemented records and filing systems that met funders' compliance guidelines.
  • Responsible for the day-to-day management of the MMYC Montgomery County office.
  • Launched the first Youth Job Fair for Montgomery County in 2007, which served 650 youth and placed 300 youth in jobs.
  • Successfully managed and fund raised $14,000 from government, private industry and other sponsors for Youth Job Fair.
  • Developed, designed and facilitated art/theatre initiatives to promote job readiness for adjudicated youth.
Director of Upward Bound Sep 1999 to Sep 2005
LATIN AMERICAN YOUTH CENTER LAYC Washington D.C
  • Led the planning, implementation and management of a newly formed Upward Bound program servicing high school students in the Washington, DC area in partnership with the George Washington University and the National Council of La Raza.
  • Successfully implemented the Upward Bound program that earned an additional four year funding by the Department of Education to continue services to first generation and low income youth.
  • Managed a budget of $800,000 in a course of 4 years.
  • Received successful financial and program audit reviews from the Department of Education.
Education and Training
M.S, CURRICULUM INSTRUCTION WITH BILINGUAL & SPECIAL ED 2003 INSTITUTION FIELD OF CONCENTRATION GRADUATION DEGREEGeorge Washington University CURRICULUM INSTRUCTION WITH BILINGUAL & SPECIAL ED
Additional Information
  • ACTIVITIES AND HONORS: Board Member, District 2, Prince George's County 2014- Present, Phyllis Campbell Newsome Public Policy Leadership Award - 2016,  Certificate of Achievement, Executive Development Roundtable - October 2011, Appointed as Governor's Commission for Service & Volunteerism - April 2008-2011, Future Executive Director's Fellowship Program September 2010- August 2011, The Center for Leadership Innovation - April 2010, Non-Profit Leadership Institute, Montgomery College - 2010, Represented LAYC at a Conference in El Salvador with the Department of Justice - 2009
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Experienced Deputy Director resume

Mary Lee
Professional Summary
Driven and accomplished Public Relations / Communications practitioner with 18 years experience in marketing, strategic communications planning, media relations, with management and administrative experience. Effectively promoting and enhancing robust communications campaigns for internal and external audiences and maintaining active and positive relationships with media,  government, businesses, and the community. Well-connected in Comox Valley and highly successful in event planning, stakeholders' engagement and business operations
Skills
  • Strategic Planning
  • Community outreach
  • HR, Budgeting and finance expertise
  •  Print, online media expertise
  • Corporate communications and engagement
  • Self-directed
  • Superior verbal and written communication skills
  • Analytical thinker
  • Exceptional attention to detail
  • Fluent in French
Certifications
Leadership and Management Course, Ottawa, 2006;   Website Content Management, Ottawa, 2005;   Advance Aerospace Officer Leadership Course, Winnipeg, 2004;   Staff Officers Course, NATO School, Oberammergau, Germany, 2001;   Information Operations, United States Joint Forces Command, Norfolk, Va., 2001; Defence Information and Journalism School, Fort Meade, Maryland, 2000; Member International Association of Public Participation (IAP2)
Work History
Owner/Director, 12/2009 to 09/2017
Soteria Strategies Inc. Comox, BC
  • Managed team of four employees and four subcontractors for health and safety company.
  • Created business plans, policies and technical manuals.
  • Directed business operations with a 1.1M contract
Director Of Marketing And Communications, 11/2016 to Current
St Joseph's General Hospital Comox, BC
  • Develop Strategic Communication Plan and coordinate  communications activities to promote  hospital's future role in healthcare sector.
  • Negotiate and facilitate all media relations activities and provide media awareness coaching and interview technique training.  
  • Create and oversee execution of community and government engagement strategies.
  • Write all communications material for online and print including briefing notes, press releases, fact sheets, annual reports, powerpoint presentations, and  media response lines and talking points.
  • Journalist, Reporter, 06/2012 to 03/2016
    Black Press,Skies Magazine/RCAF Today, Island Woman Magazine Comox, BC
    • Produced high-quality marketing and promotional material for various businesses or products.
    • Wrote, photographed and produced stories for multiple publications, including Internet and digital channels.
    • Edited footage to create videos for Black Press social media.
    • Achieved several accolades and notes of appreciation regarding the quality and professional caliber of an individual or on a featured business. 
    Public Affairs Officer , 11/2014 to 08/2015
    Canadian Forces Base Comox
  • Developed and implemented communication objectives for 19 Wing Air Force base.
  • Prepared all public relations publications including press releases, media advisories, fact sheets, talking points, and speeches for commanding officer and senior staff, and povided spokesperson training for air force officers.
  • Accomplished tasks include organizing and facilitating media coverage of a high-profile military funeral of a service member killed while serving on duty, and two emergency incidents on base.
  • Established excellent media relations with local print, radio and TV press able to call upon them to help break a newsworthy story.
  • Media Director, 02/2012 to 05/2014
    Abbotsford and Fort McMurray International Airshow Societies Abbotsford and Fort McMurray
  • Targeted both offline and online consumers by designing a multi-pronged and comprehensive marketing strategy.
  • Developed partnerships with local businesses to secure third party promotions via media sponsorship.
  • Developed key messaging, branding and positioning statements, and prepared show performers and subject matter experts for interviews.
  • Maintained social media tools, blog and web content to provide real-time reporting of air show events.
  • Communications Director, 02/2009 to 12/2010
    Vintage Wings of Canada Gatineau, QC
  • Developed strategic communication plan including key messages and tools for effective communication with internal and external audiences. 
  • Organized and facilitated all media interviews, activities and events including press conferences.
  • Developed, delivered and managed crisis communications plan and provided all media training to key spokesperson.
  • Successfully managed numerous social media platforms for three air demonstrations teams in addition to main webpage and blog.
  • Designed and delivered PR campaigns for four air shows working closely with municipal leaders and businesses to execute sponsors partnerships and garner local support.
  • Public Affairs Advisor Air Force Centennial of Flight, 11/2008 to 12/2009
    Canadian Air Force Ottawa, ON
    • Developed and implemented the strategic communication plan for all activities and events associated with the centennial celebration across Canada throughout 2009.
    • Responsible for the creation and distribution of press releases, media advisories, fact sheets, talking points, and speeches for senior executive staff and flag officers (Generals).
    • Organized and facilitated all media events including interviews, press conferences and special presentations, preparing spokesperson with key messages.
    • Project manager for the creation and development of the Air Force's Centennial of Flight website and social media tools, successfully accomplishing a dynamic interactive website involving video, a time-lapse and blog.
    Project Manager and Communications Advisor, 06/2008 to 11/2008
    Air Force Speakers Bureau Ottawa , ON
  • Managed portfolio of all Air Force members registered in Speakers Bureau program; Arranged speaker engagements in cities and communities across Canada.Developed and managed, in coordination with Air Force Centennial of Flight Celebrations staff, a community outreach/speaking engagement program specific to the Centennial of Flight program. 
  • Developed  presentation for national Air Force speakers bureau and trained presenters to deliver key strategic messages to target audiences.
  • Led staff of administrators, successfully managing the program under budget limits.
  • Public Affairs Instructor, 06/2007 to 01/2010
    Defence Public Affairs Learning Centre
  • Provided training in geo-political issues, media relations, crisis communications, outreach, and journalism for Regular and Reserves Public Affairs Officers.
  • Provided instructional training in media operations and communications planning to senior NATO officers employed in a Public Affairs position in their respective nation's military. 
  • Mentored new public affairs officers undergoing vocational training.
  • Public Affairs Advisor and Branch Adjutant, 06/2006 to 06/2007
    Ministry of National Defence Ottawa, ON
    • Managed the administrative, financial and human resource functions within Assistant Deputy Minister (ADM) Public Affairs.
    • Prepared the annual business plan for a 30M budget, successfully accomplishing a robust budget able to meet the operational, staff and training requirements.
    • Prepared all Chief of Staff presentations and speeches and organized all visits to over 160 CF Provided mentorship and career guidance to more than 100 junior Public Affairs officers across Canada.
    Public Affairs Officer, 01/2005 to 06/2006
    Department of National Defence Ottawa, ON
    • Responsible for outsourcing a million-dollar contract to brand four new CF operational commands, successfully accomplishing the creation of new identities and logos for each.
    • Assisted in the development of the strategic communication plan for the new command structure of the CF.
    • Created and executed the strategic communications plan for one of the new commands, Canadian Operational Support Command.
    • Advised the Chief of Transformation commanding general on all media activities, preparing appropriate speeches, talking points and key messages for interviews and press conferences.
    Deputy Director And Public Affairs Officer, 09/2000 to 12/2004
    Canadian Air Force Operations Headquaters Winnipeg, MB
    • Managed a team of military and civilian communicators, photographer and administrative staff for Air Division General.
    • Responsible for the Air Force Communication Strategy for all air operations on 13 bases across Canada and for the North America Aerospace Defence Command (NORAD) for the Canadian Region.
    • Advised Air Division General on all public affairs and media related issues - a role of critical value and importance during the events of September 11th 2001.
    • Principle spokesperson and PA Advisor to Commander of the CAF National Support Element operating throughout the Arabian Gulf - US-led International Coalition Force for the Campaign Against Terrorism (2002).
    • Accomplished a successful media relations campaign to inform Canadian audiences of all Air Force activities in support of the war on terrorism while under strict media rules imposed by the host nation.
    Education
    Journalism and Communications Certificate: Public Affairs and Communications, 2000
    Defense Information School - Fort Meade Maryland
    Military Air Traffic Control License: 1992
    Transport Canada Institute - Cornwall Ontario
    Bachelor of Arts: Business and Commerce, 1991
    Royal Military College of Canada - Kingston, Ontario
    Business and Commerce
    Volunteer
    • Promotions Director, Just In Time Choir Council (Present)​
    • Public Relations and Member of Board of Director for North West Council of Airshows, (2012/14)
    • Board of Director, Goose Bay & Comox Military Family Resource Centre (1997/98, 2011/12)
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