Ethical and principled Director of Admissions Operations with 8 plus years of education management experience inspiring team loyalty
and campus admissions performance, while collaborating to reach our common strategic goals. Highly efficient skills in leading
enrollment/admissions teams, analyzing, organizing, and communicating have been demonstrated through a combination of
professional, military service, and academic experience. These qualities are readily applicable to the areas of campus enrollment
operations, strategic planning, revenue generation through quality enrollments, change leadership, culture building and staff readiness in
a highly regulated, ambiguous environment.
Universal Management Consulting –
Research, analyze and interpret data needed to formulate reports and make actionable recommendations based on research
discoveries, regarding entry into proprietary niche education training market pertaining to university system and military police
Create the organizational budget for all departments encompassing the university and military spaces to include measurable
performance metrics, training, and development plan.
Analyze and document program requirements, associated metrics, curriculum design, and training/instruction development
practices needed to launch curriculum plan.
Art Institute of Philadelphia –
Planned, organized, and controlled a campus budget and P&L of $50 million dollars. Oversaw the key metrics to include new student enrollment, retention, revenue, operating income, risk management, audit
operations, accreditation, operating margin, new programs, graduate starting salaries, and employment rate. Monitored SOX compliance which resulted in zero findings on most recent campus audit. Collaborated with Academic Affairs to prepare for the upcoming Middle States Accreditation 2016 Self-Study. Oversaw human resources through proper hiring, headcount management, and evaluation of staff performance. Improved persistence by 300 basis points.
Vice President/Campus Director
Apollo Education Group - University of Phoenix –
Planned, organized, and controlled a campus budget of $25 million dollars. Directed overall revenue, profit, enrollment, compliance, employee relations, retention, academic quality and public image
and branding for the campus.Successfully lead, communicated, and executed multiple organizational initiatives and strategies that transitioned campus grad
team personnel from a matrix based environment to a competency based environment while also improving year over year
campus performance.Executed performance coaching, management and accountability strategies which resulted in a significant year over year
improvements in overall campus performance. Spearheaded multiple volunteer activities designed to give back to Tampa Bay area. As a faculty member, instructed Bachelor\'s and Master\'s level courses in business, leadership, management, communications,
organizational development, human resources and managing change.
Apollo Education Group –
- Planned, organized, and controlled a campus budget of $10 million dollars.
- Exceeded profit goals at 240.8% over prior year.
- Exceeded total enrollment goals at 66% over prior year.
- Reduced overall expenses by 21%.
- Proven leadership, expert hiring, and assessment skills.
- Increased campus retained percentage by 4% - 60% to 64%.
- Reduced bad debt by 23%.
- Consistently performing within the top 5% campus directors nationwide.
- Increased lead conversion rates by an additional 25%.
- Consistently performing within the top 5% of all Tier IV and V campus directors nationwide.
Director of Enrollment
Apollo Education Group –
Exceeding new enrollment budget at 168% of plan. Consistently performing within the top 10% of all enrollment directors nationwide. Exceeded new enrollment goals at 103% of plan. Drove enrollment team and coordinated with director team to make up a campus deficit of 106 enrollments to exceed
Campus\' total enrollment budget at 108%.Proven leadership, expert hiring, headcount management and assessment skills - yielding top honors at RVP/CD/DOE meeting
for lowest enrollment counselor turnover in company 10%.Successfully aided in the reduction of bad debt and increased campus retained percentage through the development of
monthly metrics. Coached and developed enrollment manager and counselors to groom them for next level roles.
Enrollment Manager; Enrollment Counselor
Apollo Education Group –
Met and exceeded new enrollment goals at 158% of plan. Met and exceeded campus enrollment goals by performing within the top 10% of all enrollment managers. Ranked #1 Enrollment Manager in the State of FL. Spearheaded HR project to ensure the recruitment of qualified students while tracking daily counselor metrics, inquiries,
enrollments, and departmental trends.Multiple time recipient of the enrollment "Own It!" award in recognition of taking ownership of performance on West Florida
Captain - US Marine Corps Officer
United States Marine Corps
Served as Platoon Commander/Transportation/Logistics Operations Officer and oversaw the tactical command, operations,
talent management and safety of 100 plus Marines under my charge.Planned organized and controlled an operational budget of $50 million dollars to include monthly financial planning, business
analysis, forecasting and statistical analysis responsibilities in both a stateside and overseas/combat environment.Awarded the
Navy Achievement Medal for leading the Port Deployment Project that transported $150 million dollars in fixed assets and 500
Marines overseas to Saudi Arabia in support of Operation Desert Storm. Commissioned Second Lieutenant, Promoted to 1st Lieutenant and then Captain. Selected from a group of 30 Officers to serve as a Special Staff Officer throughout the Gulf War.