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Energetic management professional well versed in recruiting, employee relations, coaching and development.  Focused on maintaining excellent relationships in every aspect.  Seeking a challenging Human Resource position combining my education, experience and strengths.
  • Adept in improving employee relations
  • Full cycle recruiting experience
  • Excellent interpersonal and coaching skills
  • Experienced in providing training and development programs
  • Proficient communicator
  • Seasoned in conflict resolution
  • Improved employee engagement by 10% in one year by designing and implementing a robust action plan focused on staff development and recognition. 
  • Exceeded recruiting volume goals by 300% in first six months of new position.
  • Effectively managed $1m department budget and exceeded labor cost efficiency targets. 
Healthcare Recruiter May 2017 to Current
Medical Staffing Solutions, Inc Bloomington, MN
  • Performs full cycle recruitment of traveling healthcare professionals.
  • Manages remote employees in regards to contract and assignment negotiation, resolution of conflict between facility and employee, coaching, and termination if necesary.

Corporate Recruiter Aug 2016 to Current
WeConnect Green Bay, WI
  • Managed recruitment team along with all phases of the recruitment process from analyzing needs, posting positions, interviewing, candidate selection, background screening, and on-boarding.
  • Developed reports on employee headcount and monthly HR projected need to hire data. 
  • Conducted regular follow-up with managers to determine the effectiveness of recruiting plans and implementation.
Manager, Patient Access Aug 2014 to Aug 2016
Aurora Medical Center Manitowoc County Two Ri vers, WI
  • Selected high performing talent to fit various vacancies.     
  • Managed staff of 40 employees in various roles and multiple locations. 
  • Created, designed, and implemented a career ladder for staff development.
  • Increased registration accuracy by monitoring, tracking, and providing feedback and education to staff.
  • Developed business case for, and met approval on, creating a new FTE positon to focus on improving patient experience and enhancing related survey scores.
Financial Counselor Jan 2014 to Aug 2014
Aurora Sheboygan Memorial Medical Center Sheboygan, WI
  • Worked with uninsured patients to determine potential eligibility for possible payor sources.
  • Managed escalated patient complaints in regards to billing and customer service issues to guarantee timely resolution and satisfaction.
Lead, Business Services Sep 2012 to Jan 2014
Aurora Sheboygan Clinic Sheboygan, WI
  • Designed training materials and job aids for “go live” of new computer system.
  • Served as onsite trainer for all billing and insurance related activities.
  • Conducted on-boarding of new employees and oversaw training programs.
  • Monitored employee performance, provided feedback and coaching.
Human Resource Generalist Intern Jan 2011 to Jun 2011
Plastics Engineering Sheboygan, WI
  • Scheduled and conducted on-boarding for all summer hires.
  • Assisted in updating policy library and employee handbook. 
  • Worked with web designer to create an employee self service section on company website.
Account Specialist Jan 2007 to Sep 2012
Aurora Sheboygan Clinic Sheboygan, WI
Customer Service Represenative Mar 1994 to Jan 2007
Aurora Sheboygan Clinic Sheboygan, WI
Bachelor of Arts, Human Resource Management Concordia University Mequon, WI
  • Several General Education courses left to complete degree.
Associate of Science, Human Resource Administration 2012 Lakeshore Technical College Cleveland, WI
Professional Development
  • Quality Service, Disney Institute, 2015.
This resume is created in 7 minutes.
  • Creative and innovative Senior Recruitment Professional with the ability to serve multiple customers (internal and external), develop effective recruiting strategies, and reduce time-to-fill metrics;
  • 20+ years of healthcare recruitment experience in a variety of settings including acute care hospitals, acute rehab hospitals, outpatient clinics, home health, and community facilities;
  • Proven producer with 400+ hires in 2015;
  • Managed 100+ job requisitions with multiple Hiring Managers;
  • Competent in the Silkroad Database/Applicant Tracking System management;
  • Recruiting and selection techniques
  • Successfully utilized Social Media including Twitter, LinkedIn, and Facebook for recruiting;
  • Experience in Full Cycle Recruiting including offer negotiation and closing;
  • Awarded Recruiter of the Quarter on multiple occasions;
Senior Regional Recruiter (Remote)
February 2011 to June 2016
Physiotherapy Associates - Exton, PA
  • Physiotherapy Associates provides outpatient rehabilitation services including physical, occupational and speech therapy at 540 locations across 28 states;
  • Recruited for various positions across multiple sites in the Western, Mid-Western, and Eastern Regions of the United States;
  • Managed all phases of recruitment, including defining hiring management needs and posting available positions.
  • Communicated the duties, compensation, benefits and working conditions to all potential candidates.
  • Supplied tools, resources and education to hiring managers to enhance their skills.
  • Maintained an accurate candidate tracking system.
Healthcare Recruiter / President
March 2000 to February 2011
RehabResource, LLC - Edmond, OK
  • Recruited for various allied healthcare positions on a contingency basis for Acute Care Hospitals, Acute Rehab Hospitals, Skilled Nursing Facilities, Outpatient Rehab Clinics, Home Health, and Community Healthcare Facilities;
  • Clients included: Physiotherapy Associates; Healthsouth; Concentra; Select Medical; Novacare; Banner Del E.Webb Memorial Hospital; Nacogdoches Medical Center; Lea Regional Medical Center; Rehab Practice Management; etc.
Bachelor of Arts : Education Wichita State University - Wichita, Kansas
Master of Arts : Speech/Language Pathology Wichita State University - Wichita, Kansas