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Professional Summary
Business Administration Specialist with extensive experience in fast paced and high pressure environments. Hands-on experience supporting business areas such as database management, administrative office duties, customer service and human resources. Collaborative team player with strong communication, decision-making and time management abilities.
Core Qualifications
  • Report writing
  • MS Office proficiency
  • Java, Oracle & MYOB 
  • Service-orientated
  • Results-orientated
  • Self-motivated
  • Strong interpersonal skills
  • Motivational leadership skills
  • Ability to prioritise
  • Ability to quickly adapt
  • Strong verbal reasoning
  • Effective communication
05/2015 - Current
Narrogin Fresh Narrogin, WA Office Manager

Responsibilities Include: 

  • Precise and efficient diary management
  • Screening of incoming calls as the first point of contact
  • Produce effective and well set-out MS Office documents
  • General office duties being completed in a timely manner
  • Creating and developing coordinated team admin processes & systems 
  • Overseeing and managing of these systems to maintain top quality results
  • Monitoring the submission of payroll & HR documentation, and liaising with the State Manager to ensure accuracy
  • Pitching of creative initiatives, projects and new sales processes to the State Manager
  • Following up af the implementation of these ideas and providing support for the Sales Manager
01/2016 - 01/2015
Forrest Personnel Narrogin, WA Administrative Assistant
Responsibilities included:
  • Ensuring of efficient and productive office operations
  • Greeting visitors in person, over the phone & email in a friendly and professional matter as the first point of contact
  • Obtaining, recording, updating, and managing client records
  • Setting-up & managing file retrieval systems and managing petty cash 
  • Assisting with mail outs & promotions
  • Maintaining operations by following policies & procedures, and reporting necessary changes
  • Contributed to team effort by hitting target goals. 
01/2012 - 01/2014
One Harvest Perth, WA Office Administrator
Responsibilities Included:
  • All administrative duties including data entry, report writing, archiving of documents
  • Ensuring that a complete feedback process was implemented to better understand the needs of our valued customers
  • Working autonomously & managing multiple projects at once to ensure that deadlines were met alongside quality results
  • Liaising with staff members to validate errors and areas that needed repair to better improve performance and output 
01/2010 - 01/2012
Bluestone Recruitment Perth, WA Customer Service Officer

Responsibilities Included: 

  • Developing highly empathetic client relationships and earning a reputation for a great positive attitude
  • Provision of on the job training for new employees
  • Cooperating effectively in a team based environment
  • Adhering to OH&S regulations at all times, ensuring best practice standards were maintained
  • Precisely adhering to all organisational guidelines, policies and procedures 
  • Managing quality communication, customer support and product representation for each client.
  • Displaying high interpersonal relations and communications with colleagues 
01/2005 - 01/2009
Mao Technologies HR Recruiter
01/2003 - 01/2005
Y-Axis Overseas Careers Recruitment & Immigration Consultant
Cambridge International College Perth, WA, Australia Diploma of Marketing
Perth Institute of Western Australia Perth, WA, Australia Advanced Diploma of Business Management
  • National Police Clearance
  • Workplace Health & Safety Fundamentals
  • Intensive, 6 Week Customer Service & Brand Loyalty Training
This resume is created in 7 minutes.
Energetic Recruiter who is self-motivated and results-driven with strong communication, analytical, problem solving and reasoning skills.
Proficient in Human resource
  • Expert in recruitment
  • Effective communicator
  • Interview skill
  • Multi-Task Management
  • Project Management
  • Creative Problem Solving
  • Reporting 
  • Time management
  • In charge of Campus recruit project
  • In charge of Summer intern program(2015)
HR Recruiter Nov 2014 to Mar 2017
  • Conducted telephone and onsite exit interviews for all employees.
  • Answered employee questions during the entrance and exit interview processes.
  • Selected and interviewed candidates for all available positions.
  • Created job descriptions to attract a targeted talent pool within the market wage range.
  • Created social media initiatives for new employee search strategies.
HR Assistant intern Dec 2012 to May 2013
ELCA Inc Taipei
  • To assist system transformation Project.
  • Translate the forms from global company.
  • To file employee's data (including current employees, resignation employees).
  • To assist HR transformation activity.
HR Part-timer Dec 2012 to Nov 2012
Ernst & Young Company Taipei
  • To assist Campus Recruit Project.
  • To file candidate's resume.
Summer intern(HR) Jul 2011 to Aug 2011
Taiwan Bayer Taipei
  • Screening the resumes from 104 Job Bank
  • To inform candidates the interview time and flow.
  • To arrange the conference room for interview.
  • To keep all interview records and related data input.
  • To file employee's data (including current employees, resignation employees) ·         
  • To participate the interview with the junior/ middle level positions, and provide personal observation to supervisor for reference.
Part-timer Jul 2010 to Sep 2010
LumenMax Company Taoyuan
  • Use the ERP system to count and stock the products.
  • packaging products. 
Assistant of HR department Jul 2009 to Sep 2009
LumenMax Company Taoyuan
  • Checking the time punch data.
  • Make the form for apply stationery.
  • To subscribe Cleanroom suit and give to employees.
  • To help the orientation of new employees.
  • To record the meeting's information. 
Education and Training
Master of Science, Human resource management 2014 University of East Anglia Norwich, UK
Bachelor of Science, Labor relationship of human resource 2012 Chinese Culture University Taipei, Taiwan
Mandarin-native speaker
This resume is created in 7 minutes.
11/2016 to 06/2017
Hr Recruiter Flat Rate Inc. Vancouver - BC
  • Recruitment process management; conducted interviews; provide training on safety rules;
05/2009 to 06/2016
Attorney, Civil Law System Toscano e Tinoco Advocacia João Pessoa- Brazil

Criminal Law

  • Consulted with and advised clients on defenses strategies; Representation in courts trails. Compose defense petitions, habeas corpus writ, habeas data, injunction petitions, and other constitutional motions.
  • Defense experience in the Brazilian crimes against public assets and related crimes - corruption in its active and passive forms, money laundry, tax evasion, and public documents fraud.
  • Criminal litigation - defense and complaint - for the national Telecommunication company OI/Telemar and for the state electricity company ENERGISA/PB.
  • Appeals on criminal and constitutional matters to state, superior and supreme courts.

Public Law and Administrative Representation

  • Public contracts advice and revision; Immigration advice and representation in the federal police office; Pensions, Benefits and Retirement in Federal, State and Municipal branches.
  • Defense, hearings preparation, and representation of physician in disciplinary procedures in the Medical Boards and of federal police officers in disciplinary procedures in internal affairs.
  • Defense and representation of public servants in ethics procedures. 
04/2015 to 04/2016
Police Investigator Paraiba State Police João Pessoa - Brazil
  • Conduct investigations; Processed and logged accurate and detailed incident reports.
  • Draft communications documents, organize department personal demands and public relations services.
04/2008 to 04/2009
Legal Assistant Toscano e Tinoco Advocacia João Pessoa - Brazil
  • Drafted documents, petitions and contracts; assisted with cases and all aspects of the litigation cycle including legal research, factual investigation, records review, document management and trial preparation; arrange for the filing of court documents and for the delivery of legal paperwork; answered telephones, set up appointments, and interviewed clients for case intake.
03/2007 to 03/2008
Legal Assistant Barsi Lemos Advocacia João Pessoa - Brazil
  • Responsible of TAM Airlines contract hearings in judicial and administrative branches, as its representative; organize hearings schedules; manage calendar; coordinated travel arrangements; arrange for the filing of court documents and for the delivery of legal paperwork;
J.D.: Law
Centro Universitário de João Pessoa - UNIPE - João Pessoa - Brazil

Diploma: Business Management
Canadian College - Vancouver, BC
Additional Information
  • Language: Portuguese and English   
  • Computer Savvy