Human Resources Assistant resume examples

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Skillful Human Resources Assistant resume

ALEXIA PICKETT
LinkedIn
  • https://www.linkedin.com/in/alexia-pickett-mppa-179169101
Areas of Expertise
  • Understanding of HR policies
  • New hire processor
  • Policy and Procedures
  • Project management
  • Program Implementing
  • Recruiting
  • HRIS applications proficient
  • Analytical and Interpersonal planning
  • Personnel record maintenance
  • Detail and Result oriented
  • Microsoft Office skilled
  • Training and development
  • Organizational and planning skills
  • Communication skills
  • Data collection and analysis
  • Time management skills
  • Maintaining records
Experience
07/2017 - Current Program Management Specialist Mississippi Department of Child Protection Services | Jackson, MS
  • Performs block reading of cases by category or by statistical sampling to ensure adherence to policy in carrying out work and in providing assistance's to clients.
    Assists county staffs in the development and utilization of resources necessary for carrying out programs
  • Assists with the supervision of activities involved in developing, planning, directing, and evaluating a wide variety of projects
  • Prepare, negotiate, and administer contracts, grants, and agreements associated with such projects; may establish review and evaluation procedures
  • Analyzes statutes, legal memorandum court decisions, and other data for use in program development
  • Directs and supervises the collection, maintenance, reporting, and publication of data regarding research and project activities, organizations, and personnel in the state as required by law
  • Develops, administers, and monitors the operation of program/project activities in a state agency
  • Coordinate program development and activities with agency divisions, which includes federal, state and local officials
03/2016 - 07/2017 School Attendance Officer Mississippi Department of Education | Jackson, MS
  • Maintained compliance of Mississippi Compulsory School Attendance Law code; 37-13-91. 
  • Conducted visits to the home or place of residence of a compulsory-school-age child 
  • Ensured and confirmed that parents abide by Parental Responsibility Laws.  
  • Counseled school-age children, parents, guardians and custodians on the importance of obtaining a High School Diploma.   
  • Filed and prepared complaints/petitions reports with the Youth Court and Courts of Competent Jurisdiction.  
  •  Enforced the Compulsory School attendance law by maintaining information concerning absenteeism and dropouts on public school and home schooled children.
02/2014 - 03/2016 Assistant Store Manager Loft Outlet | Pearl, MS
  • Recruited, interviewed and hired individuals demonstrating passion, dedication and added value to team
  • Scheduled and delegated assignments based on team member strengths to optimize coverage and service levels
  • Motivated and inspired employees to achieve high performance
  • Communicated sales targets and worked with front-line supervisors to enhance revenue numbers and promotional techniques
  • Processed refunds to satisfy customers when other avenues were exhausted or refused, prioritizing and maintaining revenue where possible
  • Exceeded revenue objectives by promoting Loft Outlet's Store Cards to customers during service, account and sales follow-up calls
04/2013 - 06/2014 Human Resources Assistant Butler Snow LLC | Ridgeland, MS
  • Served as a point of contact with benefit vendors/administrators
  • HRIS and ADP management systems training experience
  • Scheduled job interviews and assisted in the interview and exit process
  • Ensured background and reference checks are completed
  • Processed payroll, which includes ensuring vacation and sick time are tracked in the system
  • Updated and maintained employee benefits, employment status and similar records
  • Maintained records related to grievances, performance reviews and disciplinary actions
Education
2019 Master of Arts: Public Policy and Administration Jackson State University | Jackson, Mississippi

Concentration: Human Resource Management
2015 Bachelor of Arts: Political Science Tougaloo College | Tougaloo, Mississippi
Internship

Mississippi Department of Human Services

Human Resource Internship

May 2018 - March 2019

Shadowed consultants on employee engagement, performance appraisals, attendance management, disability management and return to work programs
HRIS and ADP management systems training experience
Maintained liaison between the assigned areas, departments and other outside entities
Reviewed all candidate documentation, which included: identification, references and background checks in alignment with the hiring protocol
Counseled with divisions, departments , sub-agencies heads and individual employees on personnel needs and problems
Interpreted laws, rules and regulations for department officials and employees on a broad range of human resources/human capital matters
Conducted wage/salary surveys for agency-specific position titles as directed by administrative superior
Stayed current on EEO, ADA and other applicable federal and state policies governing employment
Educated job applicants of expected job tasks, compensation and benefits to set clear expectations
Supported human resources, controlling resume flow within applicant tracking system

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Job-winning Human Resources Assistant resume

Angela Thomas
Professional Summary

Talented office professional with experience in Quality Assurance, Human Resources, and Administrative Assistant duties. Extremely organized and detail oriented with the ability to manage multiple tasks without losing focus of priorities and deadlines. Many years of customer service experience and skilled in effective communication with a focus to develop positive working relationships to promote teamwork, development, and growth.

Skills
  • Excellent written and verbal communication
  • Excellent organization & attention to detail
  • Strong work ethic
  • Quality Assurance experience (Life Sciences)
  • Knowledge of Regulatory requirements
  • HRIS/Benefits Administration experience
  • Proficiency in spreadsheets, databases, and software
  • Good analytical & problem solving skills
  • Training experience
  • Ability to maintain confidential information
  • Ability to work with minimum supervision
Work History
Senior Field Quality Assurance Specialist, 02/2018 to 09/2019
 DHL Supply Chain – Southaven, MS
  • Support the site's General Manager and customer by maintaining a work environment focused on safety, quality, collaboration, and teamwork to make the customer successful
  • Ensure safety, security, regulatory and Distribution Supply Chain guidelines are being followed
  • Review and analyze information and product specifications to determine regulatory compliance with regards to products handled and services performed at the site
  • Manage licenses, including new submissions, tracking renewals and expiration dates, and postings at the site
  • Educate and train employees on Life Science Standard Operating Procedures, Work Instructions, and Quality Standards to ensure compliance with local, state, federal and regulatory authorities
  • Update Work Instructions and Standard Operating Procedures
  • Maintain Quality records and ensure records are readily available upon request
  • Monitor site performance (KPI's) for compliance with Supply Chain and Life Science requirements as well as contractual agreements
  • Prepare routine monthly reports using Excel spreadsheets and project management software
  • Initiate and provide support to staff working on Corrective Actions and Preventive Actions
  • Assist with Regulatory, Internal, and External (customer and 3rd party) audits
  • Maintain effective communication between the customer, General Manager, Quality Manager, and all employees
Human Resources, Benefits Associate, 05/2014 to 02/2017
 Shelby County Schools – Memphis, TN
  • Provide assistance to employees in the largest school district in Tennessee with HR Benefits and Compensation
  • Manage benefits, retirement, leave of absence and support the Compensation department
  • Provide customer service to active and retired employees as walk in customers, by phone, and email
  • Manage the district's HRIS data base and vendor databases simultaneously
  • Serve as liaison between employees and vendors
  • Manage billing accounts and reports
  • Manage personnel data and manual files
  • Verify eligibility for benefits and certify documents for Social Security and retirement
  • Assist with audits and projects
  • Assist with planning and coordinating employee awards and recognition
  • Serve as backup front office receptionist as needed
  • Perform all clerical functions including answering phones, emailing, faxing, filing, and copying.
HR Administrative Assistant/HR Benefits Assistant, 01/2014 to 05/2014
 Shelby County Schools – Memphis, TN
  • Perform Administrative support to the HR Director and HR departmental staff
  • Served as first point of contact in fast-paced HR office with approximately 15,000 active and 10,000 retired employees
  • Perform all clerical functions including answering phones, emailing, faxing, copying, and filing
  • Manage incoming and outgoing mail
  • Order and distribute office supplies
  • Manage departmental emails
  • Schedule and coordinate meetings, interviews, and travel arrangements
  • Ensure compliance with local, state, and federal requirements
  • Maintain a neat and orderly office lobby
  • Perform other duties as assigned
Licensed Cosmetologist, 01/1997 to 01/2014
 Self-employed – Memphis, TN
  • Provide client focused customer service to salon clients for over 19 years
  • Manage licenses, financial records, and reporting for taxes
  • Manage client profiles and track service history
  • Establish and maintain effective and respectful relationships with staff
  • Establish and maintain good business relations with critical vendors to the business
  • Maintain safe, clean, and orderly work areas at all times ensuring proper sanitation of tools and equipment
Human Resources Representative, 10/2002 to 11/2003
 Exult, International Paper – Memphis, TN


  • Manage HRIS database to ensure accurate and timely entry of employee status changes and qualifying events
  • Support the HR Manager and assist with benefits and pension inquiries/verifications
  • Document and escalate payroll issues for severance pay, garnishments and court orders
  • Attend weekly staff meetings with management to drive continuous improvements in the department
Accounts Specialist, 06/1998 to 08/2000
 Fritz Corporation, FedEx – Memphis, TN
  • Manage International customer accounts with high volume shipments to U.S
  • Provide customer service to inquiries and resolve issues in an efficient and timely manner
  • Process high volumes of invoices using data entry and classification codes to help expedite transport through U.S. Customs and Clearance
  • Audit high volumes of invoices for accuracy to prevent penalties and fines being assessed
  • Lead trainer for new-hire and temporary employees on job functions
  • Create and maintain filing system for documents
  • Manage department faxes and electronic imaging of documents
Education
University of Memphis - Memphis, TN
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Experienced Human Resources Assistant resume

Sophia D. Rayo
Summary

Versatile HR operations professional with a powerful combination of experience within business development. Champion of leveraging exceptional team leadership, motivation, and talent pipelines. Proficient in managing various aspects of business operations with a focus on HR practices. Strong background in hyper-growth startups, talent acquisition, performance management, benefits administration, and compliance.

Work History
HR Operations Manager Brut Media Inc. - New York, NY 06/2018 - Current
  • Direct day to day People Operations support including troubleshooting issues and serving as the escalation point for process and system issues.
  • Implement company employee tracking platforms to manage PTO and performance management.
  • Manage employee relations by conducting employee evaluations, handling conflict resolution, coordinating employee training, managing employee discipline and separations.
  • Enforce policies and procedures, manage employee benefits, and oversee compliance of benefit programs (Health Insurance, short & long-term disability, 401K, etc.)
  • Process non-immigrant visas and international visas for employees and interns ( J1, F1, OPT)
  • Manage company payroll platform to include time tracking, reviewing contractor payments and submitting commissions/bonuses.Process company expenses and reimbursements via Concur.
  • Act as an expert resource in the use and integration of social media and relevant technologies to support company sourcing and recruitment activities .
  • Develop, lead and maintain a high quality and progressive full cycle recruitment program including compensation analysis, job description development, interviewing candidates, candidate evaluation and selection with hiring managers, and salary negotiations.
Human Resources Manager Puffco Technologies - Brooklyn, NY 07/2016 - 03/2018
  • Maintained and enhanced the organization's human resources by planning, implementing, and evaluating employee relations and HR policies, programs, and practices.
  • Processed bi-weekly payroll for employees with ADP. Reconciled check deposits, company expenses, Workers Comp and Disability insurances.
  • Responsible for recruiting talented staff by developing and maintaining a healthy candidate pipeline. Managed candidates throughout the hiring process, from initial identification through offer acceptance.
  • Served as a liaison between management and employees by interpreting policies and procedures .Conducted investigations in accordance with company policy, state and federal laws.
  • Executed companywide conversion from ADP Run to TriNet Passport PEO Platform.
  • Performed accounting duties to include to A/R, A/P, managed international wires, processed commissions/bonuses and negotiated contracts.
Human Resources Manager Gramophone Media Inc. - New York, NY 01/2015 - 07/2016
  • Oversaw daily HR operations for staff  to include scheduling, payroll, employee relations and annual reviews. 
  • Provided comprehensive business and personal administrative support to Founder /Chief Creative Officer of PR agency.
  • Managed busy calendar; scheduled internal and offsite meetings and coordinated complex international and domestic travel arrangements including flights, accommodations, and ground transportation.
  • Reconciled and tracked monthly expenses including receipts, expenditures, and billing department codes.
  • Conducted staff meetings and served as de facto in-house HR policy specialist (possess extensive knowledge of policies and insurance information).  
  • Performed accounts receivable duties including invoicing, researching chargebacks, discrepancies, and reconciliations.
  • Acted as a strategic change agent to push and implement constant improvement across the business.
Education
Certificate : Strategic Human Resources Essentials Cornell University - New York, NY Current
Bachelor of Science: Global Media Communications NYU - New York, NY Sept 2010
Skills
  • MS Office (Word, Excel, PowerPoint, Outlook)
  • Project Manangement - Basecamp, Asana, Trello
  • Expense Management - Abacus, Concur
  • Payroll and Benefit Adminstration
  • Labor Relations and Compliance
  • PEO & HRIS - ADP Run, TriNet Passport, Justworks, BambooHR
  • Performance Management and Staff Development
  • Talent Acquisition and Retention
  • University Recruiting and Internship Management
  • Non-Immigrant visas and international permits
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