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Professional Summary
Microsoft Office Suite SPSS & Etabs
Quasi-experimental Design 2006 Carleton University Ottawa, ON Essential Skills Series 2005 Canadian Evaluation Society Ottawa, ON SPECIAL ACHIEVEMENTS & PUBLICATIONS Rudin-Brown, C., Jenkins, R., Whitehead, T., Burns, P. Could ESC (Electronic Stability Control) change the way we drive? Traffic Injury Preventions (2009) Received the Regional Award for Innovation in new projects for the development of the Streetwise Project (November 2001)
Work History
Research Director, 01/2007 to Current
TNS Canadian Facts Ottawa, ON
  • Design and implementation of program evaluations and/or components of evaluations Design tool/research instrument to capture key outcomes and impacts.
  • Qualitative and quantitative research on a large variety of topics Prepare research reports and deliver presentations Project management including internal coordination and external coordination with clients Develop and maintain strong client relationships Proposal writing and costing.
Program Effectiveness Data Analysis Coordinator, 01/2003 to 01/2007
Parent Resource Centre Ottawa, ON
  • Design and implement program evaluation frameworks Compile and analyze various datasets Provide group training and one-to-one support on program evaluation, data collection, data management and evidence-based program planning Build evaluation capacity within the early years community Design and analyze various satisfaction, outcomes and needs assessment surveys Develop data collection tools to support program monitoring and evaluation Develop and maintain library of current research on Early Child Development & Evaluation Develop an inventory of services for children 0-6 and their parents/caregivers Report writing for a variety of audiences Presentations on various research pieces and datasets.
Policy Analyst, 01/2002 to 01/2003
Native Women's Association of Canada Ottawa, ON
  • Write options papers and briefing notes Consultation with regional affiliates on the Aboriginal Diabetes Initiative and the Aboriginal Human Resources Development Agreement Develop and implement internal policy for Aboriginal Human Resources Development Agreement (AHRDA) programs Analyze current AHRDA policy and make recommendations for renewal negotiations with HRDC Participate on various National Steering Committees Program evaluation and development.
Outreach and Detached Worker, 01/2000 to 01/2001
Liverpool YMCA
  • Streetwise Project) Liverpool, UK Design and implement an outreach program for men and women involved in sex work or at risk of becoming involved in sex work Develop and run a workshop for professionals on recognizing signs of sexual abuse in children and young people Deliver personal development courses for young offenders (16-21) Provide sexual health promotion, HIV prevention and harm reduction strategies to sex workers, substance users and homeless people Develop and maintain community links and partnerships to provide a holistic service to target population Attend community and professional groups that address community concerns around the issues of the sex industry Develop and run a drop-in centre for young people who were homeless or runaways Write proposals, reports and policy and procedures manuals Train and manage volunteer staff.
Human Resources Associate, 01/1999 to 01/2000
Dave Pluck Racing Liverpool, UK
Write training manuals,
  • Provide training seminars to employees.
Research Associate, 07/1999
Canadian Co-operative Association, CCA Ottawa, ON
Semi-structured interviewing,
  • Compilation of data for reports Designed and completed a study to investigate the need for government relations training among CCA's members Analysis of qualitative and quantitative data.
Research Associate, 07/1998
Sexual Assault Care Centre (SACC) Sault Ste. Marie, ON
  • Wrote, published and distributed brochures outlining the legal process for survivors of sexual assault/abuse Designed a study to investigate conviction rates and variables that affect conviction rates of sexual assault cases in the City of Sault Ste.
  • Marie Analysis of qualitative and quantitative data.
Research Assistant, 10/1997 to 01/1998
CNODS Sault Ste. Marie, ON
  • Centre for Northern Ontario Development Studies) Developed, administered and analyzed a survey of the unemployed Developed and administered a survey of service providers for the unemployed Collection of economic and unemployment data Created an inventory of services available to the unemployed in the District of Algoma Assisted in the organization of community focus groups Analysis of qualitative data.
Teacher's Assistant, 01/1997
Algoma University College Sault Ste. Marie, ON
  • Taught students APA citation format and computerized statistics Created tests and data files for the Internet Created a student manual on APA format Proctored tests and examinations.
M.Sc: Forensic Behavioural Science, 2001
University of Liverpool - Liverpool
Hons. B.A: Psychology, 1998
Laurentian University - Marie, ON
This resume is created in 7 minutes.
TOP-TIER HUMAN RESOURCES PROFESSIONAL Employee Engagement / Strategic Planning / Organizational Development Core Competencies Include: Compliance & Labor Laws Benefits/Vendor Negotiations Safety & Distance Training KPI/Performance Management H-1/J-1 Visa Compliance Compensation Design Employee Relations Culture & Diversity Assurance Union Mediation/Prevention Recruitment & Retention Budget and Expense Control Benefits/Retirement Oversight
Director of Human Resources 01/2012 Current COMMUNITY HEALTH SERVICES, INC CHS Hartford, CT
  • As the largest community health center in Hartford, CHS is also the 2nd oldest health center in CT.
  • With 175 employees, CHS annually accommodates over 90,000 patient visits.
  • Satellite health center located in Windsor, CT.
  • Overall responsibility for originating and leading Human Resources policies and procedures for the Health Center.
  • Directs the planning of strategic HR goals and objectives of CHS.
  • Works with both union and non-union employees on policy interpretation, complaints/grievances, conflict management.
  • Works with union reps, CEO, and legal counsel on contract negotiations, to ensure that first time and subsequent contracts are fair and meet the needs of both the union members and the organization.
  • Makes recommendations to Sr.
  • Team & Board of Directors for improvement of CHS policies, procedures, and practices on personnel matters.
  • Oversight of HRIS Implementation.
  • Ensures compliance with regulatory and legal requirements.
  • Oversight of the internal and external credentialing process of licensed clin.
Sr. Human Resources Business Partner 06/2008 01/2012 PAYCHEX INC., NORTH AMERICA Stamford, CT
  • Headquartered in Penfield, New York, Paychex, Inc.
  • is a payroll and human resource service company which serves approximately 572,000 businesses in the US.
  • Paychex has more than 100 locations across the country.
  • Responsible for managing the HR needs of 75+ diverse clients (small to mid-sized businesses/2,200 employees).
  • Acted as liaison with branch, region, and corporate offices to facilitate resolution of client issues regarding benefits, payroll, HR, and safety.
  • Recommended, coordinated, and delivered training seminars for clients and their employees.
  • Informed and educated clients on current HR laws, policies, procedures, performance management, recruitment, and employee relations issues.
  • Developed strategies for clients regarding employee relations.
  • Maintained knowledge of trends and changes in HR legislation, and conveying local, state, and federal laws for clients to maintain compliance.
  • Facilitated Annual Enrollment meetings for ASO and PEO client for section 125, healthcare, and retirement plan.
  • Cre.
Human Resources Manager 10/2004 06/2008 STAPLES INC., FULFILLMENT CENTER Monroe, NJ
  • Headquartered in Framington, MA, Staples is the world's leading seller of office products with $16.1 billion in sales in 2007 .Staples has 69,000.
  • This Fulfillment Center has over 450 employees for 3 shifts.
  • Provided executive leadership in all areas of HR/Administrative functions with chief oversight of policy planning, employee safety, and employee relations.
  • Surpassed short and long-range organizational goals, objectives, policies, and operating procedures; evaluated operational effectiveness and any changes required for improvement.
  • Monitored and tracked any project metrics, costs incurred, and resource allocation processes.
  • Led all staff trainings.
  • Responsible for directing annual performance review process and established promotion/ succession planning process for the Fulfillment Center.
  • Oversaw HRIS ensuring data integrity, reported to Regional HR Director with 1 direct report.
  • Significant Achievements: Implemented retention plan which resulted in very low turnover.
  • Designed 'ramp up' program r.
Human Resources Generalist 09/2001 10/2004
  • Primarily gave full-scope HR generalist support to over 450 employees throughout the fulfillment center.
  • Kept compliance with regulations in employment law, ERISA, FMLA, FLSA, Workers Compensation, EEO/AA, and OSHA.
  • Responsible for annual compensation survey process for establishing compensation practices and ranges.
  • Handled all exit interviews; analyzed data to generate organizational improvements.
  • Responsible for extensive recruitment of exempt and non-exempt employees and administering benefits.
  • Filed all employment visas with record keeping of new hires to ensure compliance.
  • Investigated and solved employee relations issues.
  • Head of diversity team.
  • Significant Achievements:.
  • Was responsible for diversity and sexual harassment training for all employees.
  • Built rapport with managers and recruitment agencies to ensure staffing needs are being met.
Human Resources Associate 05/1995 08/2001 SHELBY COUNTY GOVERNMENT Memphis, Tennessee
  • Located in Memphis, Tennessee, the Department of Human Resources hires and manages policies governing all 1100+ county employees.
  • Primarily supported the HR Manager and handled various administrative tasks(payroll/benefits) to assist the HR Department in regards to all divisions of Shelby County employees Actively participated in Labor Relations meetings involving the county's seven unions.
  • Handled other duties such as grievance mediations and employee relations challenges of exempt and non-exempt level employees in.
  • Was heavily involved in recruitment and retention programs for development of Health Department staff and staff nurses.
  • Gained a wealth of hands-on HR administrative and office management experience.
  • Worked as a part-time HR associate throughout High School (05/95-05/99) and became full time in December of 2000 after returning home to Memphis, TN from Cincinnati, OH.
  • Significant Achievements: Coordinated the HR Department's March of Dimes walk in Downtown Memphis.
  • Investigated and processed.
Paychex Inc. Rochester, NY "Train the Trainer" Workshops - 2010, 2011, & 2012: Seton Hall University South Orange, NJ
08/03 BS: Human Resources Management
08/01 University of Mississippi - Social and Behavioral Sciences Coursework Oxford, MS
12/00 University of Cincinnati - Business Management Coursework Cincinnati, OH