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Experience
Human Resources Consultant 04/2014 to 04/2016 The Imaging Systems Group Inc Calgary, Alberta
  • Assessed and reported workplace deficiencies.
  • Implemented performance reviews, training and development, compensation recommendations.
  • Researched and implemented Canadian and US group benefit plans, reduced annual premiums by 30%.
  • Performed full cycle recruitment focused on hiring experienced, skilled labor and fit within the organization.
  • Developed and implemented policies and procedures.
  • Accountable for employee relations activities.
  • Responsible for accurate processing of payroll and payroll reporting.
Human Resources Manager 01/2011 to 01/2012 Totran Transportation Services Calgary, Alberta
  • Responsible for implementation of full recruitment cycle, included contracts and contracts negotiations.
  • Guided senior management regarding policies practices, and employment law.
  • Ensured correct recruitment and selection procedures adhered to, promoted equality and diversity in recruitment process.
  • Coordinated employee performance reviews.
  • Managed group benefits plans.
Human Resources Manager - Consultant 01/2010 to 01/2010 Miller Thomas Calgary, Alberta
  • Three-month contract position responsible for day-to-day human resources duties that included:.
  • Recruitment and Selection.
  • Employee Relations.
  • Employee Terminations.
  • Implementation of human resources file system.
Recruiter - Consultant 01/2009 to 01/2010 AltaGas Ltd Calgary, Alberta
  • Six-Month contract position to support in-house Recruiter with backlog of vacant positions.
  • Collaborated with hiring managers regarding position.
  • Determined posting for position.
  • Screened resumes and conducted phone interviews.
  • Participated in face-to-face interviews.
  • Prepared compensation recommendation.
  • Presented and negotiated Offer Letters.
Human Resources Coordinator 01/2000 to 01/2007 Duke Energy Field Services Canada Calgary, Alberta
  • Responsible for merging three small businesses.
  • Planned, designed and implemented a human resources department for union and non-union environments.
  • Designed and developed a recruitment and selection program.
  • Accountable for processing payroll and payroll reports.
  • Liaison for union members and senior management; interpreter of collective agreement.
  • Informed managers on organizational policy matters such as equal employment opportunity, sexual harassment, and recommend needed changes.
  • Analyzed and modified compensation grid and company benefit plans to establish competitive programs.
  • Created new employee orientation focused on employee retention.
  • Maintained records and statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rate.
  • Developed employee training programs.
  • Responsible for maintaining all office needs.
  • Conducted exit interviews.
  • Prepared annual human resources budget.
  • Year-end reporting.
Education and Training
University of Calgary
Payroll Management Certificate Mount Royal College
M. A: Business Management Dunnington Conestoga College Business Management Dunnington
Skills
benefits, budget, competitive, contracts, Employee Relations, employee training, senior management, hiring, human resources, law, Letters, office, negotiations, organizational, Payroll, processing payroll, performance appraisals, performance reviews, personnel, policies, Recruitment, Recruiter, reporting, phone, Year-end
This resume is created in 7 minutes.
Professional Summary
Results-oriented Human Resources Executive with broad experience in all areas of HR, including policy development, performance management and employee relations.
Work History
VP, Director of Human Resources Mar 2014 - Jul 2017
EP + Co./Hill Holliday New York, NY
  • Led Human Resources team for EP + Co. and served as touchpoint for Hill Holliday's New York location
  •  Overhauled and modernized the company's maternity leave policies and created new offerings for parents and families
  • Resolved employee relations issues, conducted investigations when necessary and worked with managers on proper documentation and action regarding such issues
  • Successfully led and participated in several reductions in force due to loss of business
  • Worked collaboratively with remote HR teams on the successful administration and processing of: candidate offers, new hire paperwork and on-boarding, employee position and/or salary changes, employee terminations/departures, temporary employee and/or freelance hiring, HRIS reporting, and benefits administration
  • Coached and advised managers on writing reviews and delivering feedback, partnered with department heads to vet through promotion nominations and compensation increases
Human Resources Manager Apr 2012 - Mar 2014
Integrated Media Solutions (IMS) New York, NY
  • Managed all aspects of Human Resource administration and compliance 
  • Handled complete employee cycle from onboarding to separation process
  • Managed and created cultural offerings, employee engagement and recognition programs
  • Liaised with insurance and payroll providers and managed all aspects of benefits administration
  • Co-created and administered IMS University, the company training program which included general media training, systems training and wellness offering
Human Resources Manager Feb 2010 - Apr 2012
Saatchi & Saatchi New York, NY
  • Managed all aspects of recruitment for junior to senior level within Account Services
  • Provided counseling and direction to employees, facilitated communication and help to resolve conflicts
  • Coordinated the exit process for employees
  • Coordinated training sessions and managed performance appraisal process
  • Managed professional development (including promotions and rotations) within Account Services
Human Resources Generalist Nov 2003 - May 2010
JWT New York, NY
  • Handled all aspects of recruitment process for Corporate groups (Accounting, Finance, Benefits, Executive Administration)
  • Conducted new hire orientation
  • Managed employee relations issues
  • Coordinated company programs (Blood Drives, Flu Shots, Admin Professionals Day)
  • Special projects relating to global talent management
Education
Bachelor of Arts: Rutgers, The State University of NJ New Brunswick, NJ
American Studies
Technical Skills
ADP, PeopleSoft, Jobvite, SuccessFactors, Microsoft Office Suite
This resume is created in 7 minutes.
Professional Summary
Results-oriented Human Resources Professional with 15 years in all aspects of human resources management. Highly effective communicator who excels at building relationships at all organizational levels.
Skills
  • Benefits administration
  • HRIS
  • Payroll administrator
  • Change management
  • FMLA/ADA/WC


  • Payroll processing
  • ADP Vantage
  • Society for Human Resource Management
  • Project Management
  • Microsoft office, excel, and word
Work History
09/2017 to 12/2017
Benefits Administrator Logisticare Solutions contracted thru Office Team Atlanta, GA
  • Analyze and modified compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements.
  • Maintain and updates ADP HR/Payroll and Benefits systems by entering and updating benefit data.
  • Administer benefits enrollment and interim events via the HRIS/Benefits system on behalf of employees if needed.
  • Manage worker's compensation benefits to include claims verification, processing required paperwork and follow up with field operations and worker's compensation carrier.
  • Generate standard and ad hoc reports for HR team as requested for operational and financial analysis.
  • Run and review a variety of reports to audit and validate system information and benefit enrollments and deductions.
  • Responsible for day to day contact with employees via phone or email to assist with matters relating to benefits eligibility, plan features, qualifying events, dependent verification audits, retro deductions, system related problems and helping to resolve health care claims issues.
  • Assist with the administration and processing of Short and Long Term Disability claims and Life Insurance claims.
11/2013 to 12/2016
Human Resources Manager The Up Center Norfolk, VA
  • Developed and enforced company policy and procedures relating to all phases of human resources activity.
  • Offered fair and equitable compensation by comparing current salaries with market pay.
  • Administer employee benefits programs such as retirement plans; basic hospital, medical, surgical, and major medical plans; term life insurance plans; temporary disability programs; and accidental death policies.
  • Conducted new employee orientations at headquarters to, ensure employees gain an understanding of benefit plans and enrollment provisions.
  • Demonstrated project management skills, utilizing the necessary resources to coordinate special projects from conception to execution (i.e. Open enrollment, carrier changes, etc.).
  • Implemented a new HRIS system along with payroll to create and track benefit deductions and credits.
  • Performs benefits administration to include monthly reconciliation, change reporting, and communicating benefit information to employees.



  • Managed all aspects of leave administration, including employee notifications and vendor management, disability programs and health benefits.
11/2000 to 06/2012
Human Resources Compliance Manager AHRC New York City New York, NY
  • Coordinated work activities of subordinates and staff relating to employment, compensation, labor relations and employee relations.
  • Resolved employment-related disputes through proactive communication.
  • Administered compensation, benefits and performance management systems and safety and recreation programs.
  • Analyzed and modified compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements.
  • Developed and enforced company policy and procedures relating to all phases of human resources activity.
  • Developed innovative new-employee orientation programs, including safety training.
  • Processed unemployment claims and acted as the company representative at unemployment hearings.
  • Shadowed employees to determine an accurate description of the duties and skills required for each position.
Education
2003
Associate of Science: Business Management
Sullivan County - NY
2018
Bachelor of Arts: Human Resources Management
Ashford University Online Center - Clinton, IA
This resume is created in 7 minutes.
Summary
A highly motivated professional with over 10 years of hands-on experience in human resources,HRIS, recruiting and customer service. 
Key Skills
  • HRIS Specialist
  • Proficient in Word, Excel, Power Point 
  • Strong analytical and problem solving skills
  • Excellent verbal and written communication
Work Experience
Caregiver 02/2017 to 03/2018 Personal care for an aging parent
Human Resources Phone Hiring Supervisor 04/2016 to 01/2017 Macy's Employment Service Center Bridgeton, MO
Supervise, train and motivate a team of 15 employees to conduct seasonal hiring interviews for Macy's Department stores.
Upload and review over 500 applicants profiles in Taleo Applicant Tracking System to conduct interviews.
Hiring an average of 180 applicants a day for Macy's Department stores nationwide.
Coordinate and schedule interviews.
Assist with reporting needs.
Provide administrative support.
Resolve applicants concerns and issues regarding employment. 
Request background checks and drug screenings.
Communicate weekly updates with hiring managers in FL,AZ and OH regarding hiring needs for their centers.
Facilitate and participate in career fairs.
Strong organization skills and ability to multitask.

 
 
Human Resources Manager 02/2006 to 03/2016 Macy's Credit and Customer Services Bridgeton, MO
Main point of contact for 850 employees and 75 managers regarding employee relations, recruiting and benefit concerns.
Ability to communicate with all levels of an organization in a professional manner.
Comprehensive support to day-to day operations of Human Resources.
Coordinates and support the process of associates records.                      Provide support in preparing correspondences, forms and reports. 
Conduct employee onboarding and orientation.
Complete new hire paperwork.
Knowledge of Microsoft Office, Word, PowerPoint, Excel, Taleo Applicant Tracking System.
Support management and participate in special projects and company sponsored events.
Provide administrative support and other miscellaneous duties required by management.
Assist in processing and administration of Leave of Absence
Coordinate drug testing and/or background checks.
Process unemployment claims in a timely manner.
Maintain associates files.
Coordinate training for new hires regarding policy and procedures.
Ability to work independently and proactively and take initiative
to address issues in a timely manner.
Human Resource Team Lead May Company St Louis, MO
Human Resources Assistant & Benefits Specialist Famous Barr St Louis, MO
Education
Bachelor of Arts: Human Resources Management National Louis-University St Louis, MO
This resume is created in 7 minutes.
Summary
Strong experienced HRM professional  in employment law, recruitment strategy , C&B , organizational planning, organization development, employee relations, safety, training and development.
Originating and leading Human Resources departments by providing best practices and company objectives. Leading high performance culture emphasizes empowerment, quality, productivity and standards, goal attainment, recruitment and ongoing development of a superior workforce.
Skills
  • Employment law knowledge
  • Performance management strategies
  • Payroll expertise
  • Employee handbook development
  • Employee relations
  • Staffing and recruiting professional
  • Off-boarding
  • HR Management
Experience
Therme Romania Bucharest Human Resources Manager 07/2015 to Current

Biggest Wellness & Entertainment Center in Est Europe. With more than 500 FTE  Therme is a company  multicultural environment by hiring from Philippines, Nepal, Germany, USA. My main responsibilities includes: 

  • Set up internal HR department & HR procedures: payroll & admin, recruitment,  training, files administration, termination of the labor contract, health & safety policy, etc. 
  • Recruitment Strategy ( local & international) indoor recruitment - management positions, Food&Beverage personnel, wellness, life guards, cleaning, clients relations, cash desk, administration, , marketing, sales, technical staff. Fulfill of all the recruitment needs with the indoor team and external providers HR organisation: induction for the new employees
  • Comp& Ben Implementation: tools and actions, managing the reorganisation of the company departments based on company strategy and planns, projects lead, evaluation system and succesion planning implementation, etc
  • Training and development: identification of the training needs, training plan for the start up, coordination of the training sessions and teams, follow up, feedback, coching and mentoring the new management team
  • Payroll: monthly salary calculation based on timesheets, reporting, budgeting, administration of all the personnel files and handling all the legal requirements
  ​
  • Employee Relationships: Organization of all the other HR activities: medical checks, health and safety, maternity leaves, pensions, training and travelling abroad, holidays reports, costs optimization, exit interviews, etc.
S&S Group Bucharest Human Resources Manager 01/2013 to 07/2015
 Responsabile for all HR activitis but not limitied to:
  • Administration, Controlling, Budgeting, Non Commercial Purchasing department
  • Acting as BOD business consultant Main responsibilities: coordinating the Hr department  (recruitment, training &development, evaluation, budgeting, forecast, procedures conceiving and implementation) 
  • Coordination of the non-commercial goods purchasing activity (tender procedures, price surveys, negotiation, contracts' management), administration activities, projects organization. 
  • Board member responsible for: new projects, investments, business decisions, personnel strategy, etc. 
OBI Romania Bucharest Human Resources Manager 08/2011 to 12/2012
OBI Romania (DYI retailer had 7 stores in Romania – 700 employees) – multicultural organization. My main responsabilities were:
  • Overall management of the HR department activities 
  • Following the group  HR strategy for the company
  • Develop the HR department structure in order to fulfill the actual requirement 
  • Development of new projects in training, recruitment, c&b Ÿ  control all main functions of HR -Payroll, Comp &Ben, Recruitment, Administration, Training and development, Health &Safety Ÿ  come -up with new initiatives for optimizing and improving actual policies and activities,   has direct access and input to all strategic aspects at company level,  has direct input for international projects at group leve
  • HR Budget management – personnel & Hr  managing outsourcing services  
  • Significant successes:  reorganization of the Hr department as structure and functions, new training program implementation – concept and delivery.Participation to the negotiation of a new Collective labor contract- finalized with success. 
  • Group evaluation system improvement and harmonization with the Romanian culture and organization
  • Labor law compliance for the Hr documents &  implementation of the new training Manuals for Sales
  • Implementation of the personnel planning tool – for productivity and efficiency of the work allocation of the stores' employees
  • Reviews related to all Hr procedures and support for all the sales and purchasing processes and projects C
  • Creating more efficient Hr processes in accordance with the Group standard
GIMA/GIMROM Romania Bucharest Human Resources Director 09/2004 to 10/2009
Gimrom Holding SA was established in 1998 and is a member of Anchor Group- Turkish company. The main activity is retail commerce and it has supermarkets in Romania – brand Gmarket with 400-700 FTE. Main responsibilities were:
  • Supervising the HR & Training activity of GIMROM Holding SA and couching Anchor SA for recruitment and hr projects 
  • Coordinating HR team – 4 members 
  • Management of Hr budget, structured on salaries, external services, events. 
  • Coaching the management team regarding hr and career development
  • Providing recruitment, selection and testing for Head Offices and Store management positions, negotiates salary and other benefits
  • Supervising the payroll calculation, preparing reports for new projects 
  • Performing Job analysis/job description, training the managers on the specific procedures 
  •  Performing organizational diagnosis (based on: Satisfaction surveys, Exit interviews, Employees turnover rate, Medical holidays, Annual disciplinary actions etc).
  • Conceiving HR procedures: internal regulations, Employee's Handbook, organizational charts, any project that involves a group of department in the company
  • Negotiating with HR suppliers, Romanian & Foreign Authorities, GIMROM employees 
  • Organizational development (identifying the training needs, conceiving the training programs and estimated budgets, team building)
  • Improving communication within the company, conceiving and implementing motivational programs, team building sessions, Elaborating HR policies in compliance with Labor laws Ÿ  Evaluation system implementation 
  • Managing organizational changes that affect company's workforce 
  • Managing the foreign citizens procedure (working permits, labor contracts, etc)
  • Representing the company in HR events
  • Coordination of labor protection and fire extinction norms and procedures specific to Romanian labor law   Significant successes:
  • Organizing internal recruitment projects and training programs for the new stores opening
  • Conceiving an Evaluation System based on company needs
  • Effective improvement of employees communication and feedback through such avenues as company meetings, suggestion programs, employee satisfaction surveys, newsletters, employee focus groups, one-on-one meetings, and Intranet use
  • Participation in 2007 to the business study for opening a store in Chisinau (Republic of Moldavia) providing  in-house labor market survey, employment conditions, salary scale   
Commar Consulting Bucharest Human Resources Director 03/2003 to 09/2004
  • Supervising the HR & Training activity of GIMROM Holding SA and couching Anchor SA for recruitment and hr projects.
  • Coordinating HR team - 4 members.
  • Management of Hr budget, structured on salaries, external services, events.
  • Coaching the management team regarding hr and career development.
  • Providing recruitment, selection and testing for Head Offices and Store management positions, negotiates salary and other benefits.
  • Supervising the payroll calculation, preparing reports for new projects.
  • Performing Job analysis/job description, training the managers on the specific procedures.
  • Performing organizational diagnosis (based on: Satisfaction surveys, Exit interviews, Employees turnover rate, Medical holidays, Annual disciplinary actions etc).
  • Conceiving HR procedures: internal regulations, Employee's Handbook, organizational charts, any project that involves a group of department in the company.
  • Negotiating with HR suppliers, Romanian & Foreign Authorities, GIMROM employees.
  • Organizational development (identifying the training needs, conceiving the training programs and estimated budgets, team building).
  • Improving communication within the company, conceiving and implementing motivational programs, team building sessions.
  • Elaborating HR policies in compliance with Labor laws.
  • Evaluation system implementation.
  • Managing organizational changes that affect company's workforce.
  • Managing the foreign citizens procedure (working permits, labor contracts, etc).
  • Representing the company in HR events.
  • Coordination of labor protection and fire extinction norms and procedures specific to Romanian labor law Significant successes:.
  • Organizing internal recruitment projects and training programs for the new stores opening.
  • Conceiving an Evaluation System based on company needs.
  • Effective improvement of employees communication and feedback through such avenues as company meetings, suggestion programs, employee satisfaction surveys, newsletters, employee focus groups, one-on-one meetings, and Intranet use.
  • Participation in 2007 to the business study for opening a store in Chisinau (Republic of Moldavia) providing in-house labor market survey, employment conditions, salary scale Romanian company developing business in consulting field and management of the training programs offering outsourcing hr services- 15 employees.
Carrefour Bucharest HR Coordinator – 6 months contract 09/2002 to 03/2003
  • Participation to the startup business in Romania, Bucharest hypermarkets &  Responsible for 1 employee – payroll clerk 
  •   Recruitment, selection and evaluation of the candidates, preparing  labor contracts and all the necessary documents according to the Romanian labor law
  • Permanent communication with the department managers and with the foreign patronage participation to all the management meetings, budget evaluation and implementation of the salary structure
  • Comparative analysis  and surveys regarding the salaries in the other companies in direct competition 
  • Periodic evidence of all the departments regarding the personnel need Ÿ  Contribution together with the HR dept. to the HR Manual with all the HR procedures and rules 
  • Implementation of the Evaluation system for hypermarkets and head office  
  • Significant successes:   In house recruitment for 850 employees, Effectively in house training for HR Manual, Time Management, Clients Orientation, Company Culture, Auditing and evaluation of HR activity regarding costs and performances
Mivan Kier HR Specialist/Hr recruiter 10/1999 to 09/2002
MIVAN KIER Romania, Bucharest  (Major British Construction Company with over 2000 employees and sites in all the country)
  • Develop and execute recruiting plans 
  •  Administrative duties and record keeping 
  • Coordinate and implement college recruiting initiatives and job fairs campaigns
  • Lead the creation of a recruiting and interviewing plan for each open position
  • Conduct regular follow-up with managers to determine the effectiveness of recruiting plans and implementation 
  • Research and recommend new sources for active and passive candidate recruiting 
  • Participation to the ISO 9000 procedures implementation for HR Department together with the Quality Manager of the company Participation to the job fairs in Bucharest and in most of the Romanian regions 
  •  Post openings in newspaper advertisements, with professional organizations and internet 
  • Organize and check all the activity regarding employment: contracts, dismissals, files workbooks, data bases, job descriptions, transfer notes, labor books, family doctor notes, holidays notes
Education and Training
Faculty of Economics Relations, Business Administration Degree 1 "Gh. Sincai" High school 1999 Romanian American University
Interests
Founding member of L´Arte TT Baciu Foundation- Art NGO, established in 2013, sustaining the children in their creation and development in the art field. Organization of Foundation events, plans, activities. Selection of the team, presentations, found raising, establishing partnerships, etc. 2011- Participation of www.cameredigitale.ro business start-up as consultant and people manager. Page 6 of 6
Languages
English- fluently, French- fluently, German-begginer.
Skills
MS Office, Wiz Salary, HRIS Charisma
Additional Information
  • Extracurricular activities: Founding member of L´Arte TT Baciu Foundation- Art NGO, established in 2013, sustaining the children in their creation and development in the art field. Organization of Foundation events, plans, activities. Selection of the team, presentations, found raising, establishing partnerships, etc. 2011- Participation of www.cameredigitale.ro business start-up as consultant and people manager. Page 6 of 6
This resume is created in 7 minutes.
Professional Summary
Highly flexible, organized and skilled at handling multiple task and managing priorities and fast paced, changing environments.  Driven Human Resource Manager bringing an innovative approach to human resource management while creating a team-driven environment that fosters room for development and growth.
Skills
  • New employee orientations
  • Compensation and benefits
  • Termination procedures
  • FMLA comprehension
  • MS Office proficient
  • Kronos Time Keeping 
  • Recruitment/staffing
  • Interviewing
  • Training programs development
  • Records maintenance
  • Team building
  • In-depth knowledge of HR Compliance
  • Trained in FMLA/ADA/EEO/WC
  • Knowledgeable in all HR Systems
  • Employee recruitment
  • Benefits administration
  • Payroll administrator
  • Performance management systems
Work History
Human Resources Manager, 05/2012 to Current
The Home Depot Saint Louis, MO
  • Support 165 associates at all levels, including district and regional level.
  • Develop associate schedules and assist with hourly staffing, orientation, and training process.
  • Create and manage more than 165 confidential personnel records.
  • Facilitate monthly meetings to develop strategies that positively influence workplace relationships.
  • Process all salary changes stemming from merit increase, promotions, and pay adjustments.
  • Assist with timely completion of hourly performance reviews and vital to hourly succession planning. 
  • Addressed inquires from employees and management regarding new-hire activity and ongoing employee relation issues. 
  • Educated and advised employees on group health plans, voluntary benefits and 401(k) retirement plans.
  • Processed unemployment claims and acted as the company representative at unemployment hearings.
  • Managed all aspects of leave administration, including employee notifications and vendor management, disability programs and health benefits.
Pro Department Supervisor, 06/2009 to 05/2012
The Home Depot Brentwood, MO
  • Trained and developed a team to exceed sales goal while delivering excellent customer service.
  • Created strategies to develop and expand existing customer sales, which resulted in a 52%  increase yearly.  
  • Used networking opportunities to create successful, on-going business relationships.
  • Maintained friendly and professional customer interactions and sales.
  • Successfully supervised the activities of 15 associates.
  • Wrote performance reviews and coached, trained, and developed each associate. 
Pro Account Sales Associate, 07/2004 to 06/2009
The Home Depot Brentwood, MO
  • Demonstrated customer FIRST by assisting customers with a sense of urgency.
  • Placed orders for special order merchandise for customers.
  • Opened new credit card accounts.
  • Managed and built relationships with the professional customers.
  • Visited job sites and created material list for the professional customers.
Education
Master of Arts: Human Resource Management, 2018
Webster University - Webster Groves, MO
Bachelor of Science: Business Administration , 2009
Harris-Stowe State University - Saint Louis, MO
  • Minor in Management
This resume is created in 7 minutes.
Summary
Human Resources Executive with excellent communication and organizational skills. Proven ability to support and deliver customer service and associate satisfaction.
Experience
Director of Human Resources 07/2013 to 01/2014
  • SPHR Certification Course Breakthrough Leadership Co-Active Coaching Training Certification II Creating a Marriott Leadership Culture ARGOS/PPE Workshop Impact Leadership/Foundations of Leadership Human Resources Skills Seven Habits of Highly Effective People Diversity Awareness Career Banding System Selective Research Indicator Decker Communication - Effective Communication.
Director of Human Resources 03/2012 to 07/2013 Eden Roc Renaissance Resort & Spa/Marriott International
  • Eden Roc is a 630 room AA oceanfront resort with over 600 associates Implemented and sustained human resources initiatives on property Coordinated Human Capital Review process at property and lead succession planning on property and in market as appropriate.
  • Pilot Hotel for all Renaissance Culture & Training launch GSS - 2012 Staff Well Trained increased 8 points year over year Monitor Labor activity in market and partnered with corporate labor relation team on any activity Utilized Human Capital Analytics report to measure turnover and any trends in the market Acquisitions and Divestitures experience.
Multi-Property Director of Human resources 11/2006 to 03/2012 South Beach Marriott and Eden Roc Renaissance Miami Beach, Florida
  • Member of Leadership Team with shared responsibilities to improve hotel profit, guest and associate satisfaction Implementation of myHR, a self-service HR system powered by Hewitt & Assoc.
  • Responsible for the attraction, selection and retention of a diverse workforce. 
  • Coordinated strategies across units to ensure cohesiveness and consistency where appropriate Partner with Regional Senior Director of Human Resources to ensure that property Human Resources strategies, plans and actions where in alignment with Regional and Market HR strategies Worked as business partner with General Managers in advising on observed trends related to manpower, associate engagement, and guest satisfaction scores and other efficiencies an action plan creation based on analytics.
  • 05/07 - 10/08 Closing of Eden Roc Renaissance for 200 million dollar renovation.
  • Worked closely with Acquisitions & Divestiture team for the closing and re-opening of the Eden Roc Renaissance Hotel.
Director of Human Resources 05/2004 to 11/2006 Tampa, Florida
  • Coordinated pre-opening recruiting strategies for a 300 room hotel.
  • Facilitated comprehensive Renaissance Brand training for new hires Established local standard operating procedures Lead the planning of the hourly associate compensation strategy Coordinated the certification of all food and beverage training.
Director of Human Resources 06/2000 to 05/2004
  • Renaissance Jaragua Hotel, Santo Domingo, Dominican Republic Coordinated productive teams of associates through strategic recruiting, comprehensive training and attentive staff development.
  • Initiated and implemented associate retention programs.
  • Established health services center to guarantee a safe and secure work environment resulting in reduced Leave of Absence cost and workers compensation costs Created and implemented recognition and reward programs that improved associate job satisfaction.
  • Responsible for the design and construction of an onsite state of the art training facility.
  • Selected as Regional Facilitator for training courses throughout properties in Latin America.
  • Trainer Certification II, Partners, FOL).
Human Resources Manager 05/1999 to 06/2000 La Guardia Marriott East Elmhurst, NY
Task Force Employment Coordinator 05/1998 to 10/1999 New York Marriott Brooklyn Brooklyn, NY
Human Resources Specialist 04/1994 to 08/1997 New York Marriott Marquis New York, NY
Market Director Human Resources 05/2013 to Current The Ritz-Carlton, South Beach & The Ritz-Carlton, Bal Harbour Miami Beach, FL
Market Director of Human Resources 05/2013 to Current The Ritz-Carlton, South Beach & The Ritz-Carlton, Bal Harbour Miami, FL
  • Supported [Number] employees at all levels, including executive leadership.
  • Reviewed federal and state laws to confirm and enforce company compliance.
  • Created organizational flow charts and career path reports to evaluate employee compensation information.
  • Addressed inquires from employees and management regarding new-hire activity and ongoing employee relation issues. Designed the employee performance evaluation process and merit program.
Education and Training
Human Resources Certificate New York University New York
Bachelor of Science: Business Management St. John´s University New York Business Management
Activities and Honors
Member of the Society for Human Resources Management (SHRM) Miami Beach Hotel Association (HHRA) Member of the Marriott International Management Training Network
Languages
Bilingual: English/Spanish
Skills
Acquisitions, design and construction, renovation, staff development
This resume is created in 7 minutes.
Professional Summary
Desiring a position in the healthcare field as a certified medical assistant
Skills
  • BLS certified exp. 11/2019
  • Vital signs
  • Multi-line phone talent
  • Trusted key holder
  • Bilingual (Spanish)
  • Patient documentation
  • Venipuncture/blood draw
  • Team leadership
Work History
Kmart Human Resources Manager | Petaluma, CA | January 2017 - Current
  • Interviewed job candidates and made staffing decisions.
  • Managed all aspects of leave administration, including employee notifications and vendor management, disability programs and health benefits.
  • Facilitated the criminal background check process for new hires.
  • Developed and enforced company policy and procedures relating to all phases of human resources activity.
Ross Dress for Less Cash Office Associate | Petaluma, CA | March 2016 - Current
  • Handled various accounting transactions.
  • Counted cash drawers and made bank deposits.
  • Completed profit and loss performance reports.
  • Trained and developed new associates on POS system and key sales tactics.
Kmart Front End Lead | Petaluma, CA | November 2015 - January 2017
  • Promoted from Service Desk Associate to Front End Lead within 6 months.
  • Managed staff of 18 cashiers and 5 service desk associates.
  • Instructed staff on appropriately handling difficult and complicated sales.
Education
MEDICAL ASSISTANT CalRegional Education Centers Napa, CA | 2018 Pending CCMA certification. 
High School Diploma Oracle Independent Study San Rafael, CA | 2010
This resume is created in 7 minutes.
Professional Summary
Exceptional leader talented at human resources operations, operating budgets  and implementing innovative recruitment strategies. Meticulous Operations Director, excellent at juggling multiple tasks and working under pressure. Broad industry experience includes Healthcare, Finance and Legal.  Solid experience managing all levels of large scale projects, including budgeting and administration.
Skills
  • Team leadership
  • Team liaison
  • Self-motivated
  • Strong verbal communication
  • Conflict resolution
  • Extremely organized
  • Staff development
  • Data management
  • Budgeting and finance
  • Project management
  • Powerful negotiator
  • Process implementation
  • Client assessment and analysis
  • Risk management processes and analysis
Work History
Director, Operations and Administrations , 01/2017 to Current
Georgia Public Health Laboratory Decatur, GA
  • Member of executive leadership team, supporting 125+ employees, assisting with strategic planning to maximize operations, customer service, fiscal goals, and employee relations.
  • Manage $18M operating budget for Georgia Public Health Laboratory (GPHL).
  • Oversee non-clinical laboratory functions; including Laboratory Services, Supply Units, and Procurement.
  • Provide human resources oversight through coaching, leadership development, fostering healthy employee relations, consistent interpretation, application of organizational policies & procedures.
  • Collaborated with department managers to assess needs.
  • Maintained compliance with all local, state & federal laws, in addition to establishing organizational standards.
  • Followed programs closely to assess effectiveness
  • Made proactive changes to meet changing demands.
  • Monitored, evaluated personnel performance to complete PMF reviews, recommend advancement or address productivity concerns.
  • Established operational objectives and work plans. 
  • Delegated assignments to subordinate managers.
Human Resources Manager, 12/2012 to 01/2017
Georgia Department of Public Health Atlanta, GA
  • Managed human resource function & budget for multiple corporate accounts.
  • Oversaw employee relations, benefits, FMLA, ADA, workers' compensation.
  • Processed payroll for 200 employees.
  • Conducted recruitment, compensation, performance management, orientation, and supervisory training.
  • Followed programs closely to assess effectiveness and make proactive changes to meet changing demands.
Deputy Director, Human Resources, 03/2016 to 12/2016
Department Of Public Health Atlanta, GA
  • Assisted HR Director and the leadership of the HR team for 1,000 employees within DPH.
  • Partnered with 18 District HR Directors to develop and implement best practices for 5,000 county employees throughout the State.
  • Provided HR consultation to HR Business Partners and DPH leadership.
  • Assisted with HR initiatives for quality improvement and workforce development.
Employee Relations & Compensation Manager, 01/2015 to 03/2016
Georgia Department of Public Health Atlanta, GA
  • Coached leaders and employees on best practices to maintain healthy employment relationships.
  • Conducted state-wide internal and external investigations (complaints, EEOC).
  • Managed compensation process to comply with wage policies (promotions, merit increases, transfers).
  • Led the Job Classification & Career Planning Project (JCCP) with DOAS.
  • Managed performance management process through training and communication of guidelines and expectations.
Employee Relations & Recruiting Manager, 12/2012 to 01/2015
Georgia Department of Public Health
  • Implemented innovative recruitment strategies that attracted highly skilled and motivated candidates.
  • Managed vendor relationships that supported recruitment objectives.
  • Developed and shared best practices for selection and retention throughout the District.
  • Administration of NEOGOV automated recruiting and on-boarding system.
Human Resources Manager, 07/2012 to 12/2012
Atlanta International Airport Atlanta, GA
  • Managed human resource function and budget for multiple corporate accounts
  • Oversaw employee relations, benefits, FMLA, ADA, and workers' compensation
  • Processed payroll for 200 employees
  • Conducted recruitment, compensation, performance management, orientation, and supervisory training 
  • Maintained company compliance with all local, state and federal laws, in addition to establishing organizational standards.
  • Conducted salary survey research for both exempt and non-exempt positions.
Labor Market Specialist, 10/2006 to 07/2012
Department of Labor Atlanta, GA
  • Gathered industry and occupational data to forecast Georgia's occupational and industry employment projections.
  • Synthesized data for publications and GADOL website to provide access to job seekers, employers, educators and government agencies.
  • Participated in career fairs throughout the state; assisting customers with resume writing, job searches, and use of labor market data.
Human Resources Manager, 04/1992 to 12/2005
The Goodyear Tire & Rubber Company
  • Member of senior leadership team responsible for Goodyear operational strategies.
  • Managed HR budget and staff (administration, safety, and training) of manufacturing facility w/200+ employees.
  • Managed the professional development process, including advising on training programs and continuing education support for career development.
  • Assisted in the achievement of ISO9001 International Quality Standard.
Human Resources Generalist, 03/1990 to 02/1992
MathWorks Natick, MA
  • Administered personnel policies, compensation, benefits, and workers compensation.
  • Maintained HRIS system.
  • Recruited and staffed professional work force.
  • Conducted new hire orientations.
Education
Master of Business Administration Capella University
GPA: 4.0/4.0
Bachelor of Science: Business Administration North Carolina Central University
Summa Cum Laude, Honor Graduate-School of Business
CERTIFICATIONS
Senior Certified Human Resource Professional
SPHR & SHRM-SCP
This resume is created in 7 minutes.
Summary
Exceptional leader talented at conflict resolution, data management and strong verbal communication skills. Technically-savvy with outstanding relationship building, training and presentation skills.
Accomplishments
  • Project Development: Collaborated with insurance brokers in the development of new benefit programs.
  • Management: Manage a team of two staff members.
  • Reporting: Documented and resolved conflict resolution issues which led to workflow efficiency.
  • Computer Proficiency: Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Project Management: Worked directly with vendors to design and implement new ACA data reporting program.
  • Effective Communication: Followed up and kept track of medical status reports from healthcare physicians and correspondence from employees pertaining to federally mandated leaves and occupational injuries (FMLA, CFRA, WC).
Skills
  • Typing 35 wpm, Ten key, A/R, Payroll, ADP, Kronos
  • Occlink, Fleet Focus, Navia, MS Windows,Outlook, peopleSoft, Citrix, Business Objects
  • Dynamics-Navision FAMIS 
  • Contract Negotiations, Labor relations, Data Management, 
  • ADA, WC, FTA, DOT, FMLA
  • Self-motivated, Strong communication Skills, Organized, Adaptable 
  • Team Liaison, Conflict Resolution, Staff development
  • Recruitment, Training, Project and Benefits management
Experience
July 2016 to Current Human Resources Manager
  • Monterey - Salinas Transit District - Monterey, Ca
  • labor relations, contract negotiations and grievances.
  • Constructive interaction with insurance brokers, vendors and Third party administrators. Planning, training, and delegation of work assignments.
  • Conduct annual employee performance evaluations.
  • Developed and facilitated all new-hire orientations.
  • Conducted employment verifications and investigations.
  • Facilitated the criminal background check process for new hires.
  • Managed all aspects of leave administration, including employee notifications and vendor management, disability programs and health benefits.
  • Developed innovative new-employee orientation programs, including safety training. Designated Employer Representative Federal Drug and Alcohol program.
  • Employee Liason; resolve benefit/payroll conflicts. Manage key human resource metrics, Board of Directors reporting. Manage California Highway Patrol (CHP) inspections.
July 2007 to July 2016 Human Resources Generalist
  • Monterey - Salinas Transit District - Monterey, Ca
  • All phases of recruitment, New hire on boarding, Benefit administration.
  • Designated Employer Representative Federal Drug and Alcohol program.
  • Department of Motor Vehicle (DMV) Program administration.
  • Annual California Highway Patrol (CHP) inspections.
  • Developed and enforced company policy and procedures relating to all phases of human resources activity.
  • Facilitated the criminal background check process for new hires.
  • Managed the employee rewards programs.
  • Acted as liaison between employees and insurance carriers to resolve problems and clarify benefits.
  • Educated and advised employees on group health plans, voluntary benefits and 401(k) retirement plans.
  • Conducted employment verifications and investigations.
  •  
Human Resources Specialist May 2005 to June 2007
  • The Pepsi Bottling Group, Pleasanton, Ca 
  • Administration of the daily operations in the Human Resources department.
  • Employee data and personnel file management.
  • Payroll.
  • Department Liaison for assigned area market units.
  • Compiled reports.
  • Training and development.
  • Coordinated Human Resources related events.
  • General clerical duties and reception desk rotation as needed.
  • Processed unemployment claims and acted as the company representative at unemployment hearings.
Education and Training
California State University 2018 Bachelor of Arts: Psychology Monterey Bay, Seaside, CA
Foothill College 2014 Associate of Arts: Psychology Los Altos Hills, CA
Interests
CIVIL ENGAGEMENT: Volunteered at Dorothy's Kitchen, Salinas, Ca; participated in providing assistance to the homeless within the community. 
This resume is created in 7 minutes.
Summary
As a Human Resources Manager with almost 15 years experience with the same company since graduating from the University of Memphis, I have enjoyed a career in an industry that had a core focus in end-of-life care services.  Because of our unique industry, I was tasked with ensuring that the employees we hired were not only qualified professionals, but ones that upheld our firm beliefs in quality of life, compassion, and strong ethical standard practices.  I have enjoyed a very long career helping to build a name in the Memphis area as one of the best based on our associate retention and care force and as my time with Crossroads Hospice has come to an end, I am looking forward to bringing my gifts to a new company.
Skills
  • Company leadership
  • Hiring and retention
  • Training and development
  • Employee relations
  • Personnel records maintenance
  • Compensation administration
  • New hire orientation
  • Mediation expertise
  • Exceptional interpersonal skills
Experience
Human Resources Manager Dec 2004 to May 2018
Crossroads Hospice & Palliative Care Memphis, TN

As the HR Manager, I was in charge with the administrative support of the day-to-day human resources operations.  This included key jobs such as:

  • Employee recruitment- handled the application process for all departments from job board posting, interview, hiring, background/certification checks, salary arrangements based on qualifications.
  • New Hire orientation.
  • Maintain employee files in accordance with Federal Labor regulations, Department of Health Services, Facility policy.
  • Advise and assist with departmental HR issues related to employees, supervisors, and HR policies within the company. This includes counseling, corrective actions, terminations, and most times simply problem solving within departments to ensure personality conflicts are resolved in an appropriate manner.  
  • Consult supervisors regarding employment issues, e.g. transfers, promotion/demotion, reduction-in-force placement, independent contractor status, etc
  • Facilities manager- in charge of all vendor contracts including housekeeping, maintenance, machine rentals, etc. and ensuring contracts are upheld, pricing is competitive and to the advantage of the company, and that contracts are reviewed/renewed yearly.
  • Special projects management including CRH rewards program and keeping statistical information on employees for the program, workers compensation files, FMLA upkeep, benefits and compensation programs.
  • Heavily involved in daily company processes and decisions- assisted ED in decisions directly affecting HR, budgets, and home office inquiries that came down to the local level for review.
  • Assisted in yearly budget in relevance to payroll and future budget needs of the company.
  • In charge of company events, both internal and vendor related events.  This includes the procurement of rentals and spaces, catering, decorations/ themes, set up and break down of events, etc.
Respiratory Therapist Jan 1982 to Aug 2000
Respiratory therapist for 18 years with vast experience in the medical industry.  Job titles and experience during career includes but is not limited to:
 
  • Director of Apnea- responsible for all monitor set-ups and home visits, simulating monitor set-ups, pneumograms in home and hospital, actual scoring of all pneumograms.
  • Respiratory Therapist- clinical visits and assessments for patients including ventilators, apnea monitors, all set-ups including pulmoaides, suction Cpaps, Bipaps, etc.
  • Marketing Representative- managed specific accounts, maintained daily and weekly account profiles, in-service of potential referral base, and community projects.
  • Quality assurance home assessments
  • Coordinating/ advising for insurance agencies and other home service referral agencies.
  • Certified CPR instructor from 1988 to 2000.
Education and Training
Bachelor of Professional Studies, Human Services 2006 University of Memphis Memphis, TN, United States
Internship at Baptist Children's Home-social work department Jan-Apr 2004

High School Diploma, Respiratory Therapy 1983 Memphis Area Vocational Technical School Memphis, TN
Activities and Honors
  • Volunteer at Crossroads Hospice from July 2004 until December 2004 before being hired as full-time employee.
  • Member of Ellendale Baptist Women's Council from 2001-2010
This resume is created in 7 minutes.
Summary
Dedicated Human Resources professional with exceptional people and project management skills. Servant leader with strong administrative and employee relations skills driven to protect the business while balancing the needs of the individual.
Skills
  • Excellent verbal and written communication skills
  • Ability to multi task and balance shifting priorities
  • Predictive Index certified
  • Training and Development
  • Employee Relations
  • Proficient in Excel, Word, PowerPoint and Outlook
  • Organized 
  • Results-oriented
Experience
11/2015 to Current
Human Resources Manager Arcis Golf Dallas, Texas
  • Organize recruiting activities for key positions within the organization.
  • Plan candidate travel and coordinate interview panels with 8-10 stakeholders.
  • Coordinate Predictive Index Surveys and discuss results with employees and management team.
  • Conduct team building sessions for groups based on Predictive Index results.
  • Initially created and continue to plan and execute quarterly on-boarding/training of newly hired managers.
  • Resolve employee relations issues.
  • Collaborate with all departments on culture building initiatives.
  • Manage FMLA and Leaves of Absence for employees at 65 golf courses.
10/2013 to 10/2015
Executive Administrative Assistant Eagle Golf / Arcis Golf Dallas, TX
  • Effectively supported CEO and Executive team.
  • Planned all aspects of travel for CEO and Executive team.
  • Prepared documents for quarterly departmental meetings.
  • Prepared monthly expense reports for CEO and Executive team.
  • Assisted Human Resources with planning and execution of yearly sales conference.
  • Served as Office Manager for corporate office.
  • Built strong rapport with team members at all 40 golf courses in portfolio nationwide.
  • Assisted legal team with licensing and permitting for all properties in portfolio.
  • Prepared due diligence for multiple teams in preparation for golf course acquisitions and divestitures.
  • Assisted with transition documents for legal team in preparation for transition from Eagle Golf to Arcis Golf in January, 2014.
  • Won Corporate Office Employee of the Year in 2014.
12/2011 to 01/2013
Co-Owner Showbiz Parent's Resource Dallas, Texas
  • Provided services to support parents and children in the entertainment industry.
  • Consulted with parents on various topics from resume preparation, head shot selection to agency interviews and actor preparedness.
  • Collaborated with industry professionals to bring relevant information to parents of child actors.
  • Planned and executed educational workshops with industry professionals for parents of child actors.
04/2010 to 10/2013
Executive Assistant / Office Manager Cathryn Sullivan's Acting for Film Lewisville, TX
  • Organized and executed all class registrations.
  • Excelled at client relations.
  • Served as liaison between busy acting coach and actors / parents.
  • Organized all aspects of travel and hospitality for industry guests.
  • Planned and executed annual Film Festival.
  • Maintained Accounts Receivable for over 300 clients.
09/1999 to 04/2010
ten Napel Family Household Prior to returning to work in 2010, I took time away to raise my family.
Education and Training
Bachelor of Science: Fashion Design Texas Tech University Lubbock, Texas, USA