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Experience
Human Resources Consultant 04/2014 to 04/2016 The Imaging Systems Group Inc Calgary, Alberta
  • Assessed and reported workplace deficiencies.
  • Implemented performance reviews, training and development, compensation recommendations.
  • Researched and implemented Canadian and US group benefit plans, reduced annual premiums by 30%.
  • Performed full cycle recruitment focused on hiring experienced, skilled labor and fit within the organization.
  • Developed and implemented policies and procedures.
  • Accountable for employee relations activities.
  • Responsible for accurate processing of payroll and payroll reporting.
Human Resources Manager 01/2011 to 01/2012 Totran Transportation Services Calgary, Alberta
  • Responsible for implementation of full recruitment cycle, included contracts and contracts negotiations.
  • Guided senior management regarding policies practices, and employment law.
  • Ensured correct recruitment and selection procedures adhered to, promoted equality and diversity in recruitment process.
  • Coordinated employee performance reviews.
  • Managed group benefits plans.
Human Resources Manager - Consultant 01/2010 to 01/2010 Miller Thomas Calgary, Alberta
  • Three-month contract position responsible for day-to-day human resources duties that included:.
  • Recruitment and Selection.
  • Employee Relations.
  • Employee Terminations.
  • Implementation of human resources file system.
Recruiter - Consultant 01/2009 to 01/2010 AltaGas Ltd Calgary, Alberta
  • Six-Month contract position to support in-house Recruiter with backlog of vacant positions.
  • Collaborated with hiring managers regarding position.
  • Determined posting for position.
  • Screened resumes and conducted phone interviews.
  • Participated in face-to-face interviews.
  • Prepared compensation recommendation.
  • Presented and negotiated Offer Letters.
Human Resources Coordinator 01/2000 to 01/2007 Duke Energy Field Services Canada Calgary, Alberta
  • Responsible for merging three small businesses.
  • Planned, designed and implemented a human resources department for union and non-union environments.
  • Designed and developed a recruitment and selection program.
  • Accountable for processing payroll and payroll reports.
  • Liaison for union members and senior management; interpreter of collective agreement.
  • Informed managers on organizational policy matters such as equal employment opportunity, sexual harassment, and recommend needed changes.
  • Analyzed and modified compensation grid and company benefit plans to establish competitive programs.
  • Created new employee orientation focused on employee retention.
  • Maintained records and statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rate.
  • Developed employee training programs.
  • Responsible for maintaining all office needs.
  • Conducted exit interviews.
  • Prepared annual human resources budget.
  • Year-end reporting.
Education and Training
University of Calgary
Payroll Management Certificate Mount Royal College
M. A: Business Management Dunnington Conestoga College Business Management Dunnington
Skills
benefits, budget, competitive, contracts, Employee Relations, employee training, senior management, hiring, human resources, law, Letters, office, negotiations, organizational, Payroll, processing payroll, performance appraisals, performance reviews, personnel, policies, Recruitment, Recruiter, reporting, phone, Year-end
This resume is created in 7 minutes.
Professional Summary
Results-oriented Human Resources Executive with broad experience in all areas of HR, including policy development, performance management and employee relations.
Work History
VP, Director of Human Resources Mar 2014 - Jul 2017
EP + Co./Hill Holliday New York, NY
  • Led Human Resources team for EP + Co. and served as touchpoint for Hill Holliday's New York location
  •  Overhauled and modernized the company's maternity leave policies and created new offerings for parents and families
  • Resolved employee relations issues, conducted investigations when necessary and worked with managers on proper documentation and action regarding such issues
  • Successfully led and participated in several reductions in force due to loss of business
  • Worked collaboratively with remote HR teams on the successful administration and processing of: candidate offers, new hire paperwork and on-boarding, employee position and/or salary changes, employee terminations/departures, temporary employee and/or freelance hiring, HRIS reporting, and benefits administration
  • Coached and advised managers on writing reviews and delivering feedback, partnered with department heads to vet through promotion nominations and compensation increases
Human Resources Manager Apr 2012 - Mar 2014
Integrated Media Solutions (IMS) New York, NY
  • Managed all aspects of Human Resource administration and compliance 
  • Handled complete employee cycle from onboarding to separation process
  • Managed and created cultural offerings, employee engagement and recognition programs
  • Liaised with insurance and payroll providers and managed all aspects of benefits administration
  • Co-created and administered IMS University, the company training program which included general media training, systems training and wellness offering
Human Resources Manager Feb 2010 - Apr 2012
Saatchi & Saatchi New York, NY
  • Managed all aspects of recruitment for junior to senior level within Account Services
  • Provided counseling and direction to employees, facilitated communication and help to resolve conflicts
  • Coordinated the exit process for employees
  • Coordinated training sessions and managed performance appraisal process
  • Managed professional development (including promotions and rotations) within Account Services
Human Resources Generalist Nov 2003 - May 2010
JWT New York, NY
  • Handled all aspects of recruitment process for Corporate groups (Accounting, Finance, Benefits, Executive Administration)
  • Conducted new hire orientation
  • Managed employee relations issues
  • Coordinated company programs (Blood Drives, Flu Shots, Admin Professionals Day)
  • Special projects relating to global talent management
Education
Bachelor of Arts: Rutgers, The State University of NJ New Brunswick, NJ
American Studies
Technical Skills
ADP, PeopleSoft, Jobvite, SuccessFactors, Microsoft Office Suite
This resume is created in 7 minutes.
Professional Summary
Results-oriented Human Resources Professional with 15 years in all aspects of human resources management. Highly effective communicator who excels at building relationships at all organizational levels.
Skills
  • Benefits administration
  • HRIS
  • Payroll administrator
  • Change management
  • FMLA/ADA/WC


  • Payroll processing
  • ADP Vantage
  • Society for Human Resource Management
  • Project Management
  • Microsoft office, excel, and word
Work History
09/2017 to 12/2017
Benefits Administrator Logisticare Solutions contracted thru Office Team Atlanta, GA
  • Analyze and modified compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements.
  • Maintain and updates ADP HR/Payroll and Benefits systems by entering and updating benefit data.
  • Administer benefits enrollment and interim events via the HRIS/Benefits system on behalf of employees if needed.
  • Manage worker's compensation benefits to include claims verification, processing required paperwork and follow up with field operations and worker's compensation carrier.
  • Generate standard and ad hoc reports for HR team as requested for operational and financial analysis.
  • Run and review a variety of reports to audit and validate system information and benefit enrollments and deductions.
  • Responsible for day to day contact with employees via phone or email to assist with matters relating to benefits eligibility, plan features, qualifying events, dependent verification audits, retro deductions, system related problems and helping to resolve health care claims issues.
  • Assist with the administration and processing of Short and Long Term Disability claims and Life Insurance claims.
11/2013 to 12/2016
Human Resources Manager The Up Center Norfolk, VA
  • Developed and enforced company policy and procedures relating to all phases of human resources activity.
  • Offered fair and equitable compensation by comparing current salaries with market pay.
  • Administer employee benefits programs such as retirement plans; basic hospital, medical, surgical, and major medical plans; term life insurance plans; temporary disability programs; and accidental death policies.
  • Conducted new employee orientations at headquarters to, ensure employees gain an understanding of benefit plans and enrollment provisions.
  • Demonstrated project management skills, utilizing the necessary resources to coordinate special projects from conception to execution (i.e. Open enrollment, carrier changes, etc.).
  • Implemented a new HRIS system along with payroll to create and track benefit deductions and credits.
  • Performs benefits administration to include monthly reconciliation, change reporting, and communicating benefit information to employees.



  • Managed all aspects of leave administration, including employee notifications and vendor management, disability programs and health benefits.
11/2000 to 06/2012
Human Resources Compliance Manager AHRC New York City New York, NY
  • Coordinated work activities of subordinates and staff relating to employment, compensation, labor relations and employee relations.
  • Resolved employment-related disputes through proactive communication.
  • Administered compensation, benefits and performance management systems and safety and recreation programs.
  • Analyzed and modified compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements.
  • Developed and enforced company policy and procedures relating to all phases of human resources activity.
  • Developed innovative new-employee orientation programs, including safety training.
  • Processed unemployment claims and acted as the company representative at unemployment hearings.
  • Shadowed employees to determine an accurate description of the duties and skills required for each position.
Education
2003
Associate of Science: Business Management
Sullivan County - NY
2018
Bachelor of Arts: Human Resources Management
Ashford University Online Center - Clinton, IA
This resume is created in 7 minutes.
Summary
A highly motivated professional with over 10 years of hands-on experience in human resources,HRIS, recruiting and customer service. 
Key Skills
  • HRIS Specialist
  • Proficient in Word, Excel, Power Point 
  • Strong analytical and problem solving skills
  • Excellent verbal and written communication
Work Experience
Caregiver 02/2017 to 03/2018 Personal care for an aging parent
Human Resources Phone Hiring Supervisor 04/2016 to 01/2017 Macy's Employment Service Center Bridgeton, MO
Supervise, train and motivate a team of 15 employees to conduct seasonal hiring interviews for Macy's Department stores.
Upload and review over 500 applicants profiles in Taleo Applicant Tracking System to conduct interviews.
Hiring an average of 180 applicants a day for Macy's Department stores nationwide.
Coordinate and schedule interviews.
Assist with reporting needs.
Provide administrative support.
Resolve applicants concerns and issues regarding employment. 
Request background checks and drug screenings.
Communicate weekly updates with hiring managers in FL,AZ and OH regarding hiring needs for their centers.
Facilitate and participate in career fairs.
Strong organization skills and ability to multitask.

 
 
Human Resources Manager 02/2006 to 03/2016 Macy's Credit and Customer Services Bridgeton, MO
Main point of contact for 850 employees and 75 managers regarding employee relations, recruiting and benefit concerns.
Ability to communicate with all levels of an organization in a professional manner.
Comprehensive support to day-to day operations of Human Resources.
Coordinates and support the process of associates records.                      Provide support in preparing correspondences, forms and reports. 
Conduct employee onboarding and orientation.
Complete new hire paperwork.
Knowledge of Microsoft Office, Word, PowerPoint, Excel, Taleo Applicant Tracking System.
Support management and participate in special projects and company sponsored events.
Provide administrative support and other miscellaneous duties required by management.
Assist in processing and administration of Leave of Absence
Coordinate drug testing and/or background checks.
Process unemployment claims in a timely manner.
Maintain associates files.
Coordinate training for new hires regarding policy and procedures.
Ability to work independently and proactively and take initiative
to address issues in a timely manner.
Human Resource Team Lead May Company St Louis, MO
Human Resources Assistant & Benefits Specialist Famous Barr St Louis, MO
Education
Bachelor of Arts: Human Resources Management National Louis-University St Louis, MO