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Professional Summary
Progressive experience with a proven track record of hands-on, progressive responsibility in HR operations. Knowledgeable and credible leader with broad experience in areas of Human Resources Generalist, Recruitment & Talent Management. A strategic planner and developer with exceptional analytical, communicative, and process implementation skills, keen to constantly building HR partnership within the business. Eager personality that strives to develop strong relationships on trust, approachability and transparency. Experienced in supporting employees from diverse populations both domestically and internationally. Technologically savvy with systems experience in NeoGov, SAP, Microsoft Office Suite, LinkedIn, Taleo, and other ATS & HR systems. HR Professional adept at building consensus amongst staff and creating an involved workforce. Fosters an environment of teamwork and continued growth and development across all functions.

Core Competencies Include • Team Leadership & Mentoring • LEAN Human Capital • Recruiter Academy Certified Recruiter • Salary Negotiation • Staff Scheduling/Training • Training/Orientation • Policy / Procedure • Host Job Fairs • Employee Relations • Training and Development • HRIS Implementation • Problem Resolution • FMLA • Microsoft Office Suite • Unemployment • EEOC
Work History
Senior Human Resources Generalist, 07/2017 to Current
City of Houston Houston, TX
  • Maintain organizational staffing reports, and generate other recruiting/staffing status reports as requested.
  • Provide support to develop, select, and retain qualified employees in compliance with applicable policies and procedures and fair employment statuses.
  • Explain Human Resources Staffing policies, procedures, standards and regulations to Clients.
  • Track candidates and push for feedback on disqualifications, time-to-fill statistics and other variables.
  • Reconcile Form 5 reports and annual budget reconciliations using SAP.


  • Worked with HITS Department to reorganize and reclassify their employees Job Descriptions into classifications that align with the jobs they are performing.
  • Participated in the 2nd Chance Career Fair representing the COH Staffing 10/2017.
Human Resources Recruiter, 06/2016 to 05/2017
Houston Methodist San Jacinto Hospital Baytown, TX
  • Organize & plan internal job fairs to represent Houston Methodist and to recruit new candidates.
  • Advise managers on overall hiring process, collaborate on job requisition details and creation, planning and implementation of recruitment strategies and to select top talent.
  • Advise on effective candidate interview and assessment/evaluation techniques.
  • Review job descriptions to ensure appropriate information included for advertisement, internet postings and targeted job boards.
  • Provide advice and contribute to the business by consulting on the process, compliance, and expectations.
Human Resources Generalist / Recruiter, 09/2014 to 06/2016
Nobilis Health Corp Houston, TX
  • Handled Employee Relations counseling, outplacement counseling and exit interviewing.
  • Assisted in evaluation of reports, decisions and results of department in relation to established goals.
  • Rolled out and implemented new approaches, policies and procedures to continually improve efficiency of the department and services performed.
  • Conducted investigations of employee misconduct, and determined the appropriate course of action.
  • Provided support to employees including compensation, leaves, and helped to resolve issues and problems.


  • Spearheaded the planning and hosting of an internal Job Fair in Plano, TX with four days of planning time to hire staff for the entire Hospital including CEO, Clinical and Non-Clinical positions.
  • Established a solid recruiting department and helped to grow department.
    • Lead Recruiter of five (5) recruiters.
Senior Recruiter, 12/2013 to 07/2014
Cenergy International Houston, TX
  • Obtained job orders and developed ongoing, creative sourcing plans for identifying qualified candidates.
  • Organized and attend job fairs to represent Cenergy and to recruit new candidates.
  • Develop and maintains strong business relationships with candidates and clearly define position requirements and recruiting process to candidates and provide a timely update on progress to candidates.
  • Ensures smooth transition post hire and assesses candidate and client satisfaction and frequently researches and shares new recruiting trends with team.
  • Created and maintained accurate engagement and candidate information in company ATS and proactively updated management with recruiting progress and escalates client issues as needed.
Information Technology Recruiter, 07/2013 to 11/2013
TEKsystems Houston, TX
  • Proficient in sourcing Application Architects, Business Analysts, Business, Technical Writing, Project Managers and more.
  • Developed recruiting strategies designed to identify qualified candidates through various recruiting tools.
  • Identified candidates' strengths with clients' requirements by evaluating, screening, and interviewing candidates.
  • Negotiated wages, terms and conditions of employment with candidates, and gain a commitment from candidates for current and future job requirements.
  • Offered fair and equitable compensation by comparing current salaries with market pay.
Assistant Manager, 05/2010 to 06/2013
Enterprise Rent-A-Car Houston, TX
  • Supervised team of fifteen (15) employees.
  • Progressed from Trainee to Assistant Manager with training to run a business with full operational knowledge.
  • Develop marketing plans.
  • Promptly responded to inquiries and requests from prospective customers.
  • Met all customer call guidelines including service levels, handle time and productivity.
Human Resources Assistant / Recruiter, 03/2007 to 05/2010
Women & Children's Hospital Lafayette, La
  • Processed, verified, and maintained documentation relating to personnel activities such as staffing, recruitment, training, grievances, performance evaluations, and classifications.
  • Assisted department in carrying out various human resources programs and procedures for all company employees.
  • Maintained other records, reports, and logs pertaining to applicant flow procedures.
  • Coordinated new hires orientations paperwork, builds files, pre-employment tests, coordinates drug tests, audits and job descriptions.
  • Responsible for I-9 tracking and reports.
Master of Science: Human Resources Management, 2016
Strayer University - Houston, TX
Concentration: Organizational Development
Bachelor of Arts: Interpersonal and Organizational Communications, 2010
University of Louisiana at Lafayette - Lafayette, LA
Minor: English

Recruiter Academy Certified Recruiter (RACR)
Lean Human Capital – The Recruiter Academy
September 2016-December 2018

Professional Affiliations
Society for Human Resource Management (SHRM) | Houston Area Urban League Young Professionals | Order of the Eastern Star | Top Ladies of Distinction, Inc. |  African American HR Professionals
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Professional Summary
Facilitates clear communication between children, parents and fellow staff. In addition, skilled as an early education professional with diverse experience in planning and implementing various activities for promoting physical, social, emotional and intellectual growth of children. Highlights Certified in Early Childhood Education Staff development Conflict resolution techniques Staff training Calm and patient Supervision and training Effectively work with parents Schedule management Motivating students Problem resolution Interactive teaching/learning Sound judgment Innovative lesson planning Calm under pressure Classroom management team player Learning style assessment Change Implementation Effective listening
Work History
Mills High School Teacher, Child Development San Mateo County Office of Education Mills High School CA
  • Observed students to supply teachers with feedback regarding potential learning blocks and opportunities for support.
  • Physically and verbally interacted with students throughout the day to keep them engaged.
  • Communicated effectively with educators from various grade levels.Supported students in developing strategies for individual needs and classroom group dynamics.
  • Wrote daily and weekly lesson plans.Created and implemented developmentally-appropriate curriculum that addressed all learning styles.
Director, 06/2012 to 10/2013
CCLC, City of Mountain View Mountain View, CA
  • Effectively operates and manages all aspects of Knowledge Universe programs.
  • Directly accountable for operational aspects of the child care center, ensuring quality care and education for children; Achievement of financial targets, applying rigorous, proactive cost controls; Incorporating active continuous improvement in quality of operations; Delivering exemplary customer service; and ensuring legal compliance.
  • Meets expectations for delivering customer acquisition and retention, quality program, financial management, operational compliance, and demonstrates expected behaviors.
Director, 05/2010 to 06/2012
Grace Early Learning Center Georgetown, KY
  • Managed all aspects of a center, including human resources, marketing, customer relations, financial systems, quality control, facility operations, parent relations, and licensing.
  • Successfully raised enrollment up to capacity by 50%.
  • Supervised 45employees and managed the enrollment of the program.
  • Prepared and maintained a waiting list for prospective enrollees.
  • Guided curriculum development and philosophy.
  • Profitably Started a Kindergarten Program.
Children's Services Coordinator/Director, 02/2008 to 05/2010
Community Action Council Lexington, KY
  • Serve as a technical expert in the Neighborhood Center on child development operations.
  • Directly responsible for day to day operations of Community Action Council's Child Development center including input on center budget, responsible for compiling monthly reports.
  • Directly responsible for providing leadership to teaching staff.
  • Implement activities to ensure achievement of curriculum, child outcomes and maintenance of NAEYC accreditation, compliance with state licensing, local ordinances and Head Start Performance Standards.
  • Participates in comprehensive family and neighborhood assessment and development of program goals.
Director, 04/2007 to 02/2008
Creative Beginnings Child Development Center , Cardinal Hill Rehabilitation Hospital Lexington, KY
  • Helped create the Child Care segment of the facility and made sure we were in compliance with Licensing, Fire Marshal, State Building Inspector and the Health Department as well as overseeing the existing Preschool that specializes in special needs children.
  • Directed and managed the overall operations of both programs.
  • Hire, train, supervise, recruit, address retention, evaluate and discipline center employees.
  • Managed the enrollment of both programs.
  • Prepare and maintain a waiting list for prospective enrollees.
  • Developed and implemented daily programs.
  • Guided curriculum development and philosophy.
  • Provide support and act as a parent resource.
  • Counsel parents/caregivers and provide advise when appropriate.
Director, 01/2003 to 01/2005
Knowledge Learning Corporation Sparks, NV
  • Managed all aspects of a center, including human resources, marketing, customer relations, financial systems, quality control, facility operations, parent relations, and licensing.
  • Developed a climate providing motivation, participation and used job enrichment to improve productivity.
Site Director, 01/2001 to 01/2003
Hayward, CA
  • Provided direct supervision to Head Teachers, Teacher Aids, Substitutes, Volunteers, and Student Teachers Gave Administrative support to teaching staff and children Provide ongoing communication with public and private agencies, and support to families.
  • Review the performance of staff and responsible for accurate updates of records on site including: enrollment, attendance meal counts, daily logs, curriculum, child observations, and parent participation.
Sales Development Representative, 09/1999 to 09/2001
Actuate Corporation South San Francisco, CA
  • Drove new business opportunities by generating qualified leads for the field sales representatives.
  • Provided value, and was an integral part of the sales organization by focusing on supporting the field sales in exceeding their business and revenue objectives.
  • Followed up in all inbound leads activity generated by Marketing by conducting high-level phone calls to middle/senior level executives to fit their need with company products.
  • Worked with Marketing to determine which market segments are producing the most qualified leads.
  • Met and exceeded monthly quotas of totally qualified leads.
Human Resources Recruiter, 01/1999 to 01/2001
Actuate Corporation South San Francisco, CA
  • Proficient articulation and comprehension of job requirements for major job categories.
  • Proficient evaluation and interpretation for resumes based on job descriptions.
  • Resumes sourced using AIRS tools and Boolean Operator language on the internet via search engines.
  • Searched for resumes that were viable to initiate cold calls to potential candidates.
  • Screened the candidates and set up interviews for them to meet with the Hiring Managers.
Teacher, 01/1997 to 01/1999
Kids Connection Foster City, CA
  • Planned and organized curriculum.
  • Encouraged and taught children how to develop fine motor skills.
  • Gave instructions or lessons enabling children to learn (via explanation, demonstration, and/or supervised practice) how to accomplish a specific task or a specific subject.
  • Revised and implemented methods and procedures to enhance development of children.
Assistant Director, 01/1996 to 01/1997
San Mateo Gymnastics Belmont, CA
  • Encouraged and taught children how to develop their gross motor skills.
  • Took on the responsibility of the Director's roll in her absence.
  • Comprised a weekly/monthly schedule for the students.
  • Encouraged and inspired others to perform at higher levels.
  • Gave advice and offered opinions and recommendations to enhance the development of children.
Mentor/Volunteer, 01/1994 to 01/1996
Chico, CA
Coordinator, St. John's Elementary School Rancho Santa Margarita, CA
  • Organized extra curricular activities for approximately 40-50 children.
  • Guided and gave insight, perspective and critical understanding of different situations.
Bachelor of Arts: Child Development Psychology, 1996
California State University - Chico, CA
Child Development Psychology
Associates Degree: General Education, Human Development, 1992
Saddleback College CA -
General Education, Human Development
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Professional Summary
Personable and versed in identifying top talent for administrative, bilingual, clerical, customer service, healthcare, manufacturing and warehousing positions. Experienced in recruiting entry level temporary help and candidates for full-time, executive positions. Capable and comfortable with taking the lead in employment protocol compliance and in anticipating staffing needs. Expected Graduation date is May 21st, 2016.

Adaptability, Critical Thinking, Public Speaking, Collaborative, Time Management, Organized, Personable

  • Microsoft World, Microsoft Excel, and Microsoft Power Point.
  • Basic working knowledge of Bloomberg and SPSS.

  • Able to create short-film or slideshow using editing programs.
  • Familiar with HTML, the Internet and World Wide Web.

Communications, Public Relations, Psychology, Writing Advertisement, Persuasion, Management Information Systems, Human Resource Management, Organizational Behavior, Marketing Principles, Employment and Career Development, Legal Foundations of Business

Work Experience
Human Resources Recruiter Aug 2015 to Apr 2016
Smart Staffing Group - Poughkeepsie, HI

A Woman-Owned Staffing Firm

  • Identified staff vacancies and recruited, interviewed and selected applicants.
  • Addressed inquiries from employees and management regarding new-hire activity and ongoing employee relation issues.
  • In charge of resume workshop project and advised managers on needed changes.
  • Created and modified job descriptions.Strictly maintained customer confidentiality.
  • Created and managed over 20 confidential personnel records.
Kulana Malama, Apediahealth Corp. Project - Ewa Beach, HI

24-hour medical monitoring care home for acutely ill children

  • Worked with medical staff in preparing indoor activities for disabled children.
  • Physically verbally interacted with children with disabilities throughout the day.
  • Monitored children's play activities to verify safety and wellness. Assisted with family observations.
Mina Pharmacy - Ewa Beach, HI

Small Independently owned Pharmacy

  • Entered patients profiles and prescriptions into medication input software system.
  • Provided friendly customer service and strictly maintained customer and patient confidentiality.
  • Verified accuracy and completeness of information on prescription and refill requests.
BUSINESS CAPTSTONE War Game Marist College School of Liberal Arts - Poughkeepsie, HI
  • Interpreted and analyzed environment, industry, competitor and firm-based analytical models within the customer contact industry.
  • Crafted and designed an Individual Strategic Analysis white paper focused on customer contact companies' growth in an increasingly fragmented market.
Bachelor of Science, Business: Human Resources 2016 Marist College - Poughkeepsie, HI, USA

Major: Business Management, Emphasis in Human Resources

Minor: communication Studies

  • Recipient of Presidential Scholarship, Dean's List
2012 James Campbell High School - Ewa Beach, HI, USA
  • BOE Diploma
  • Summa cum Laude

Enactus International Entrepreneurial Social Justice Issues Club

  • Senior Advisory Board (2016)
  • Vice President (2015-2016)
  • Public Relations/Webmaster (2013-2014)

Asian Alliance

  • Assisted president with all administrative duties and SGA compliance (2013-2015)

Campus Ministry Tutor