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Summary

Motivated Senior Recruiter with more than 10 years of experience and versed in the strategic planning and execution of recruiting efforts. Committed to client service and successfully identifies and closes top industry talent. Collaborates well with human resources staff and hiring managers at all levels and consistently exceeds goals for staffing and retention.


Skills
Microsoft Windows, Word, Excel, Power Point, Visio and Outlook; Kenexa BrassRing Applicant Tracking System, PeopleSoft, Onboarding System, Sharepoint and Cognos
  • Exceptional Customer Service
  • Works well under pressure
  • Human resource laws knowledge
  • Strong organizational skills
  • Solid history of outstanding work relationships at all organizational levels
  • Well regarded for interpersonal, written and oral communications
  • Hardworking, approachable, enthusiastic and reliable
Work History
Senior Recruiter Spectrum (formerly Time Warner Cable) - Chatsworth, CA 01/2017 - 07/2017
  • Full life cycle recruiting for direct hire FTE roles within Retail, Call Center, Sales, Dispatch, Business Operations, Technical Operations and Engineering, averaging 30-35 hires per month.
  • Multi-Location Recruitment using an applicant tracking system (Kenexa BrassRing), web-based sourcing and referrals.
  • Established consistent hiring manager relationships while building rapport with entry level to executive candidates and all levels of the business.
  • Managed the hiring process from beginning to end by performing behavioral interviews, utilizing assessments, the matrix scoring system and candidate evaluation.
  • Developed creative strategies to secure candidates utilizing the internet, job fairs, social networks and cold calling.
  • Identified and presented top qualified candidates to hiring managers; met or exceeded hiring goals.
  • Negotiated and extended offers and made sure new hire paperwork was submitted for background check. 
  • Organized new employee orientation schedules for all new hires.
  • Partnered with local organizations and universities for engagement and interest in jobs offered in their community.
Talent Acquisition & Compliance Specialist Time Warner Cable - Chatsworth, CA 12/2007 - 12/2016
  • Developed and maintained positive working relationships with hiring managers as well as assist in the identification of appropriate transferable skills, skill sets and candidate profiles to ensure openings are filled expeditiously.
  • Developed and revised job descriptions, phone screen guides, interview guides, job postings and recruitment ads/flyers.
  • Attracted and sourced top-tier candidates to create a solid pipeline of applicants.
  • Provided consultation and guidance to Supervisors and above regarding hiring decisions.
  • Assured compliance with EEO, Affirmative Action and FCC laws and regulations.
  • Developed solid working relationships with external recruitment sources including various government organizations and colleges/universities.
  • Maintained BrassRing database, including the timely updating of job requisition folders, applicant files and required attachments; developed and generated BrassRing reports as needed.
  • Justified compensation recommendations for candidate(s) selected for a position by collecting candidates\' earnings history, incumbent compensation and any other relevant data required to complete a thorough compensation analysis.
  • Proficient in utilizing the Onboarding system to assist candidates, recruiters and business partners in navigating around it with understanding and ease.
  • Conducted client group training in areas of evaluating employees, new hire processes and other training as assigned.
  • Represented Time Warner Cable at job fairs and provide training for company job fair volunteers on recruitment techniques.
  • Developed strategies, approaches and materials which locally promote TWC reputation as the preferred employer.
Talent Acquisition & Compliance Coordinator Time Warner Cable - Chatsworth, CA 02/2007 - 12/2007
  • Responsible for maintaining the BrassRing applicant tracking system, including job requisition files in accordance with EEO, FCC and OFCCP requirements.
  • Created job requisitions in the BrassRing System and route to management to obtain appropriate approvals.
  • Conducted phone screens and assisted in the scheduling and administering of assessment testing for candidates.
  • Assisted the Talent Acquisition & Compliance Recruiters with identifying and establishing relationships with various female, minority, disabled, and veteran organizations.
  • Attended various job fairs to educate and encourage qualified applicants including those from protected classes to apply for open positions at Time Warner Cable.
  • Monitored online job board and social network postings and ensured all job postings were posted on internal job boards on a weekly basis.
  • Provided support to the Talent Acquisition & Compliance Manager in the administration of various HR related issues, including the communication of HR policies and procedures.
  • Assisted with company EEO/Affirmative Action compliance programs and processes including the implementation of EEO/AA action plans.
  • Coordinated with temporary employment agencies, various departments, corporate contacts, vendors, and recruitment sources.
  • Processed all applicants in the Onboarding System and communicate the status of the background check and onboarding process.
  • Liaison between the applicant, Recruiter, Employee Services Center and background check vendor.
  • Coordinated and prepared all New Employee Orientation materials.
  • Promoted to Talent Acquisition & Compliance Specialist within 10 months.
Human Resources Assistant Time Warner Cable/Apple One - Chatsworth, CA 05/2006 - 02/2007
  • Performed candidate screening, including background, credit, and reference checks.
  • Educated and advised employees on group health plans, voluntary benefits and 401(k) retirement plans.
  • Distributed highly confidential, time sensitive materials to 12 locations covering 3000+ employees.
  • Handled correspondence including travel arrangements, expense reports, and scheduled meetings for the department colleagues and senior management.
  • Handled special projects from the Human Resources Manager, Director and Vice President including auditing cable accounts, performance reviews and salary increases for 3000+ employees.
  • Assisted the HR Manager in such administrative tasks as preparing memos and offer letters, data entry, filing, and scheduling of appointments.
  • Assisted with critical payroll functions on a weekly basis, including the processing of 500+paychecks for 17 different departments.
  • Assisted in the implementation and coordination of employee recognition programs to increase morale and enthusiasm among employees.
  • Researched and resolved employee inquiries relating to HR, payroll, staffing, benefits, and employment laws and regulations; helped expedite and sought out solutions to critical employee issues and activity.
  • Assisted with employee education assistance and Corporate events.
  • Partnered with the HR Manager on employee relations investigations.
Administrative Assistant Adler Veterinary Group - North Hills, CA 04/2003 - 08/2005
  • Human Resources Duties, including but not limited to recruiting, sourcing, maintaining employee records, labor law compliance, health and safety training, new employee orientation and payroll.
  • Reconciled accounts for over 100 vendors.
  • Sent out correspondence through mail, telephone, and e-mail to resolve accounts for 20,000+ clients.
  • Entered highly confidential client information into the Cornerstone data system for a group of 30,000+ clients.
  • Resolved billing disputes including collections.
  • Maintained and supervised employee schedules; ensured coverage for all shifts.
  • Project Manager of all Administrative Documents.
  • Managed office supplies, vendors, organization and upkeep.
Education
Bachelor of Science: Psychology California State University of Northridge - Northridge, CA Current
  • Minor in Human Resources Management
  • Coursework in Business Administration, Psychology and Human Resources Management
  • 3.6 GPA

Associate of Science: Psychology Los Angeles Pierce College - Woodland Hills, CA 2002
Psychology
Certifications
PHR Certification - In Progress
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Professional Summary

Professional Talent leader with demonstrated success in hiring for start-up and high growth companies. Vibrant team player, bringing a unique blend of HR, Agency and Corporate Recruiting experience. Collaborates well with all levels of hiring managers and candidates.

Skills
  • Relationship building
  • Candidate assessment/analysis
  • Strategic and creative sourcing
  • Strong verbal communication
  • Employer Branding
  • Employee relations/coaching
  • Powerful negotiator
  • Employment laws and practices

Work History
Talent Acquisition Consultant, 12/2018 to Current
Fidelity Investments Boston, MA
  • Hired to recruit key hires on the Accounting, Communications, Legal, Administrative, Fraud and Security teams
  • So far, have successfully hired 55 high achieving professionals to join the firm
Contract Recruiter, Jun 2018 to Oct 2018
Brainshark Inc. Waltham, MA
  • Was hired to cover the Recruiting Manager's position for four months
  • Provided full-cycle recruiting to successfully hire 16 professionals onto the following teams: Enterprise Sales, Mid level Sales, Customer Success, IT, Product Management, Engineering, QA Engineering, Technical and Customer Support
Recruiting Manager, 01/2014 to 01/2018
M-Files Inc. Dallas, TX
  • Developed and led the US Recruitment program for quickly growing Finland-based software company
  • Successfully hired 130 employees for positions/promotions within Consulting, Business Development, Product Management, Marketing, Engineering and Finance
  • Consulted regularly with CEO in regard to recruitment, employee relations and HR strategy
  • Utilized creative recruiting strategies to attract passive A+ technical candidates
  • Created and led the M-Files Referral Program, and hired over 40 referred candidates
  • Built and managed the M-Files Glassdoor page, which led the company to be voted the '2nd Best Cloud Computing Company to work for in the US', by Fortune Magazine in 2016
  • Provided consultation to managers in regard to hiring decisions, interview skills, compensation, retention strategies and employee relations
  • Worked closely with candidates throughout hiring processes to assess technical skills, personalities, and potential for long term growth potential
  • Presented offers and company benefits, negotiated salaries, and organized the on-boarding of new hires
  • Created and led the M-Files Wellness Program
  • Conducted exit interviews and provided analysis to CEO
Contract Recruiter, 01/2013 to 12/2013
Constant Contact Waltham, MA
  • Hired 35 professionals within Analytics, Marketing, Finance, Product Management, HR and Sales.
  • Worked closely with hiring managers and candidates across multiple sites in the US and the UK.
Senior Recruiter, 01/2010 to 12/2012
Ropes & Gray, LLP Boston, MA
  • Managed full cycle recruitment in fast paced international law firm
  • Hired 150+ new professionals for all office locations
  • Built strong relationships with managers and candidates by providing credible consultation and excellent customer service
  • Utilized strong communication skills to understand functional hiring needs, position specifications and search requirements
  • Reported and analyzed weekly recruiting metrics
Senior Recruiter, 09/2008 to 09/2009
CareerEncore Boston, MA
  • Recruited candidates for growing software companies.
  • Recruited Java Developers, Action Script Developers, QA Analysts, Software Engineers, Solution Architects, Product Managers, Project Managers, and Product Marketing Managers.
  • Creatively marketed business itself, and built strong pipeline of candidates by maintaining trusting relationships with candidates.
Senior Recruiter, 08/2005 to 06/2008
First Marblehead Corporation Boston, MA
  • Hired by client to provided recruitment to support aggressive growth targets.
  • Conducted consultation and seamless customer service to managers by developing search strategies for each position.
  • Worked closely with two on-site temporary agencies.
  • Partnered with hiring managers to fill over 150 positions.
  • Identified, assessed and attracted top talent by conducting comprehensive interviews.
  • Produced strong pipeline of qualified candidates for TERI (The Education Resources Institute), the non-profit business partner of the company. Hired over 50 new TERI professionals.
Senior Recruiter, 09/2002 to 07/2005
Kennison and Associates Boston, MA
  • Recruited for all levels of candidates for high-volume clients, including Bain Capital, PwC, Ernst & Young, Bright Horizons, LEK Consulting and First Marblehead Corporation
  • Managed processes with candidates inclusive of sourcing, interviewing, checking references and closing offers
Senior Recruiter, 09/1997 to 10/2002
Hollister Boston, MA
  • Initiated new business and managed client accounts through successful cold calling in a highly competitive agency/sales environment.
  • Sourced, recruited, interviewed and represented candidates for established client accounts including: Bain Capital, PwC, Ernst & Young, Bright Horizons, and LEK Consulting.
  • Over five-year period, placed approximately 350 Administrative candidates.
  • Exceeded sales performance goals to earn President's Club status in 2000.
  • Earned 'Top Sales Producer' for division of twenty-eight recruiters: October 1997, August 1998, January 2000, September 2000 and January 2001.
School Guidance Counselor, 09/1994 to 06/1997
McCall Middle School Winchester, MA
  • Provided counseling services and crisis intervention for caseload of 250 7th and 8th grade students
  • Utlized cognitive-behavioral training to enhance social skills, emotional well being and educational success. Worked closely with students in relation to drug and alcohol use through individual and group counseling
  • Provided conflict resolution and consultation to educations, students and parents
Cotuit/Marstons Mills Elementary School, 09/1992 to 06/1994
Barnstable Public Schools Barnstable, MA
  • Played roles of Special Education Coordinator, Child Study Team and Crisis Team Chairperson for two Cape Cod Elementary schools
  • Designed, implemented and led the "Big Buddies, Little Buddies' program for twenty special education students. Selected, trained, coached and cousenled Barnstable High School mentors
  • Conducted individual/group counseling and classroom activities in relation to developmental concerns
  • Determined learning disabilities and psychological health by conducting multi-method testing. Consulted closely with parents, special educators and teachers in regard to results and recommendations
Education
M.Ed and Certificate of Advanced Graduate Studies: School Psychology/School Adjustment Counseling Northeastern University - Boston, MA
BA: Human Development/Psychology Boston College - Chestnut Hill, MA
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Professional Summary
Well-respected professional who blends recruitment experience with background in sales and business management. Exceptional ability to understand business requirements and builds rapport with Hiring Managers. Proven ability to source, select and secure high-caliber candidates for multiple concurrent positions. Excellent knowledge of recruiting and hiring processes including sourcing, interviewing, reference checking, tracking, and salary negotiations. Self-motivated professional, achieves results with superior ability to coordinate and perform several projects simultaneously.

~ Provided full-cycle RPO Talent Acquisition services to Fortune 500 Healthcare Company (Quest Diagnostics) & Top 5 Pharmaceutical Company (Eli Lilly) ~ Contributed $1.5M profit in first 6 months of the RPO contact between Guidant Group and Smith & Nephew ~ Closed over 350 positions for Senior Housing/Healthcare markets and attained the targeted executive level searches with an average time to fill of 45 days ~
Skills
  • Strong Global Business Perspective/Business Acumen
  • Multi-Location Recruitment
  • Behavioral & Situational Based Interviewing
  • Process Oriented
  • Complex Problem Solving
  • Strategic Account Development
  • Strong Interpersonal Skills
  • Web/Social Media Based Sourcing/Recruitment

  • Targeted Executive Search
  • Diversity Hiring
  • Strong Referral Network
  • Exceptional Relationship Building Skills
  • Highly Organized & Strong Analytic Abilities
  • Results Oriented/Metrics Driven
  • Offer Negotiation & Closing Skills
  • Exceptional Attention To Detail
  • Multi-tasking in Fast-Paced Environments
Work History
Senior Recruiter (Quest Diagnostics & Belden RPO) , 08/2016 to 12/2017
Cielo Brookfield, WI
Cielo is the world's leading strategic Recruitment Process Outsourcing (RPO) partner.In short, we help our long-term partners transform their talent acquisition function to hire better talent faster. Headquartered in Brookfield, Wisconsin, our global presence includes more than 2,000 employees serving more than 143 worldwide. Unlike RPO providers that think more like outsourcers than recruiters, we become our clients' talent acquisition function by immersing ourselves in their industry, brand and values, and by being accountable for driving real business results.

Providing full life-cycle RPO Talent Acquisition services to Fortune 500 & Top 5 pharmaceutical company. Leading the efforts towards developing and sustaining the internal relationships with Hiring Managers, Supervisors and HR Business Partners.Actively involved in networking with industry contacts, association memberships and associates. Managing the activities with regards to sourcing the candidates through multiple channels and interfacing with the potential candidates for phone screens,interview preps and candidate/manager interview intake/debrief calls.

  • Successfully placed over 130 candidates since Oct. 2016
  • Average requisition TTF (time to fill) of 41 days since Oct. 2016
  • Average 30-35 requisitions at all times with a daily average of 6-7 candidate phone screens
  • Maintained candidate placement ratio of 4:1 since Oct. 2016
  • Source and pipeline candidates via multiple channels (PeopleSoft, Taleo, Bull Horn, Sky Recruit, BrassRing, HireDesk, Talemetry, LinkedIn, Social Media, Job Boards, University Career Centers, etc.)
  • Post positions through approved recruitment channels
  • Promptly correspond with all applicants to coordinate and conduct phone screens, interview preps, and candidate/manager interview debrief calls
  • Demonstrated capabilities in managing the offer negotiation process as and when required
Regional Recruiter, 10/2015 to 08/2016
inVentiv Health - Commercial Divison (Eli Lily RPO) Somerset, NJ
Talent Acquisition arm of inVentiv Health's Commercial Division, delivers unparalleled project based RPO services and consulting to the internal and external commercial, Life Sciences Industry.

Providing full life-cycle RPO Talent Acquisition services to Fortune 500 & top 5 Pharmaceutical Company (Eli Lilly). Leading theefforts towards developing and sustaining the internal relationships with District Managers and several HR personnel. Activelyinvolved in networking with industry contacts, association memberships and associates. Managing the activities with regards tosourcing the candidates through multiple channels and interfacing with the potential candidates for phone screens, interview prepsand candidate/manager interview intake/debrief calls.

  • Successfully generated over $109,000 in placement fees since Nov. 2015
  • Instrumental in averaging 15-20 requisitions at all times with a daily average of 6-7 candidate phone screens
  • Maintained candidate placement ratio of 4.5:1
  • Secured 3-4 placements/month for challenging & critical clinical/specialty pharmaceutical sales positions Source and pipeline candidates via multiple channels (BrassRing, HireDesk, Talemetry, LinkedIn, Social Media, Job Boards, University Career Centers, etc.)
  • Post positions through approved recruitment channels
  • Promptly correspond with all applicants to coordinate and conduct phone screens, interview preps, and candidate/manager interview debrief calls
  • Demonstrated capabilities in managing the offer negotiation process as and when required for phone screens, interview preps and candidate/manager interview intake/debrief calls.
Senior Recruiter, 10/2014 to 10/2015
GUIDANT GROUP (Smith & Nephew RPO) Atlanta, GA.

A Talent Solutions organziation providing end-to-end Recruitment Process Outsourcing within highly dynamic & specialized organizations.

Effectively provided full-cycle Talent Acquisition services to a Global Fortune 100 Medical Device company. Involved in posting positions across the relevant channels, sourcing the candidate profiles through multiple channels such as Taleo, LinkedIn, Social Media, Medical Job Boards, and University Career Centers.

  • Played a major role in developing internal relationships with District Managers, Regional Sales Directors and VPs within the various Business Units
  • Demonstrated skills averaging 7-8 candidate phone screens and in-take calls daily Averaged of 20-25 requisitions at all times
  • Averaged 4:1 candidate placement ratio and ensured the average time to fill of 41 days w/large executive searches
  • Contributed $1.5M profit to the organization in the first 6 months of the RPO contract between Guidant Group and Smith & Nephew
  • Sourced & pipelined candidates via multiple channels (Taleo, LinkedIn, Social Media, Job Boards, University Career Centers,etc.)Posted positions through approved recruitment channels
  • Promptly corresponded with applicants to coordinate and conduct phone screens, interview preps, and candidate/manager interview debrief calls
  • Well networked with industry contacts, association memberships and associates
Senior Recruiter, 05/2010 to 10/2014
MAVERICK TALENT ACQUISITIONS Washougal, WA

A full service recruitment firm specializing in the Senior Housing and Healthcare Markets across North America, offering RPO services, as well as Targeted Executive Searches in a virtual setting.

Managed the end to end recruitment process which included coordinating with the clients for understanding the requirements and posted positions across approved recruitment channels. Handled the pre-screening of the candidate profiles based on the background and qualifications before sharing with the client hiring managers.

  • Closed over 350 positions for Senior Housing/Healthcare Markets
  • Completed targeted executive level searches with average time to fill of 45 days
  • Averaged 6.5 candidate phone screens per day
  • Developed and nurtured amicable relationships with Fortune 500 & Fortune 100 companies
  • Contacted new and existing customers to discuss how their needs could be met through specific products and services
  • Posted positions through approved recruitment channels
Specialty Physician Recruiter - Atlantic Regional Manager, 01/2009 to 05/2010
UHC SOLUTIONS Lake Oswego, OR.

UHC Solutions is a full service healthcare recruitment firm specializing in Physician placement, Locum Tenens, Travel Nursing, Healthcare Finance, and Pharmacy.

Administered the complete specialized recruitment processes for large organizations for which leveraged targeted, strategic sourcing and followed defined recruitment strategies to identify candidates for challenging requirements.

  • Use targeted and strategic sourcing and recruitment strategies to provide candidates for hard to fill requisitions
  • Averaged over 1 placement a month for 12 consecutive months with over 10 total physician placements
  • Average recruitment fee of $25,000 with total cash in from placement totaling $325,000
  • Perform background checks, license verification, hospital privilege verification on physicians
Biosurgical Sales Specialist, 04/2006 to 12/2008
GENZYME BIOSURGERY Cambridge, MA

Provide expert product, disease state, clinical & surgical application information to multiple specialized surgeons during various surgical procedures. Primary call points consisting of General Surgery, Colo-Rectal, Surgical & GYN Oncology, Ob/Gyn, Trauma and Urology.

  • Attained 100% or higher of monthly and quarterly quota for 11 straight months
  • #7 (out of 52 reps) for Q3 2007 goal attainment-117%
  • 2007 year end quota (102%) with total sales volume of $664,280-territory record
  • Top 10 in the country (52 reps) in Seprafilm growth at $229,394 for 2008
  • Attained over $1,000,000 in sales for the 2008-territory record
  • Q4, 2007 Genzyme Biosurgery Western Regional Rep of the Quarter for highest quarter quota attainment-119% (52 reps)
  • Awarded Quarter 4, 2007 Genzyme Biosurgery Western Regional Rep of the Quarter for highest quarter quota attainment-119%-52 reps
  • Nominated Quarter 4, 2007 Genzyme Biosurgery Rep of the Quarter (1 of 6 nominated out of 52 reps)
Professional Healthcare Representative, 06/2002 to 05/2006
PFIZER, INC New York, NY.

Primary call points consisting of PCP, Internal Medicine, Urology, Ob/Gyn, Orthopedic Surgeons, Rheumatologists, Allergists, and Pediatricians.

  • 4 consecutive finishes in top 10% of Primary Healthcare Representatives in (approximately 350-400 reps nationwide)
  • Attained over 100% of quota for entire product portfolio every year since May 2003
  • Consistent Achievers Award (3 consecutive sales years at or exceeding 100% of quota for entire product portfolio for 2003, 2004, 2005)
  • Portland District Sales Representative of the Year 2005 (8 reps in district) for finishing 2005 sales year with highest entire product portfolio quota attainment-118%
  • #1 in quota attainment with all products in portfolio and finished in top 10% nationwide (approximately 350-400 reps)
  • First in Class 2006 award winner-Top 5 reps out of 60 reps increasing Detrol LA Market Share the highest (53% to 69%)
  • Division First 2005 award winner-Top 5 Detrol LA reps out of 60 reps with highest quota attainment at 132%
  • Healthcare Representative of the 2nd Quarter 2005 (#1 out of 8 District Representatives)
Education
Bachelor of Science:
HEALTH & HUMAN PERFORMANCE - SPORTS MEDICINE: Oregon State University - Corvallis, OR.
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Summary
Experienced and driven recruiter with proven success in sales, executive recruitment, staffing, and lead generation, seeking long-term employment on a team of positive professionals.
Highlights
  • Full desk recruitment
  • Professional, effective, and memorable telecommunication sales
  • Talent Acquisition Specialist
  • Strong leadership skills
  • Account management and retention
  • Ability to consistently exceed goals and expectations
  • Recruiting and selection techniques
  • Motivated and driven
  • Proven sales success 
  • Conscientious hiring recommendations
Experience
Barrons July 2015 to December 2016 Senior Investment Broker
Costa Rica
  • Utilized cross-industry research reports to generate professional and tactful investment opportunities
  • Interpreted specific clients needs utilizing extensive industry expertise and superior interpersonal communication skills
  • Maintained tailored relationship management throughout investment process
  • Generated custom financial plans
Valeo Resources August 2014 to July 2015 Senior Recruiter
Jupiter, FL
  • Full desk recruitment services 
  • Responsible for qualifying, recruiting, and staffing candidates in the Mental and Behavioral Health Industry
  • Maintained relationships with clients and candidates
  • Pre-screened, orchestrated, and facilitated the interview process between candidate and client
Barton Associates Inc. August 2013 to June 2014 Physician Recruiter
Jupiter, FL
  • Conscientious recruitment and placement for qualifying physicians
  • Ensured smooth transition on behalf of candidates into the interview process
  • Proven success and lead generation via cold calling and superior telecommunication skills
EShipper January 2013 to August 2013 Logistics Broker
West Palm Beach, FL
  • Responsible for qualifying new client leads and converting to profitable business relationships
  • Orchestrated logistics operations
SGM Metals April 2012 to January 2013 Precious Metals Broker
Palm Beach Gardens, FL
  • Coordinated investment opportunities for physical possession of Precious Metals
Education
Seminole Ridge Community High School 2008 Loxahatchee, FL
Palm Beach State College Palm Beach Gardens, FL