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Developing an understanding of our clients need and business operations. Staffing solutions to meet specific needs of our existing and new clients.Interviewing potential candidates and finding suitable placements.Verified data integrity and accuracy.
Establish and maintain relationships with customers and site personnel.
Set up, staff and supervise missions.
Training and validating inspectors.
Conduct ongoing audits.
Make independent judgments for subjective scenarios.
Work as inspector when required.
Demonstrate commitment to a health and safety policies.
Update system entries for customer portals.
Crest and maintain customer and company reports.
Use company portal to record audits and documentation.
Troubleshoot and problem solve with supplier and customer for issues pertaining to process flow, new criteria and spikes/spills.
Reception Tasks- Answering Phone, Booking Appointments, Cleaning, Reminder Calls, Providing Spa Services- Manicure, Pedicure, Waxing, Make-up Applications, Eyebrow/lash tinting, Body Treatments, Relaxing Massage, Glycolic Peels, Specialized Facials, Laser Hair Removal.
Management- Banking, Handling Large Amounts of Money, Payroll, Balancing Cash, Prepare Invoices, monitoring Staff, Scheduling, Interviews and Training, Enforcing Safety Code and Policy, Marketing and Design, handling and Overseeing any Client Concerns, Ordering Product, Tracing Inventory, Set Sales Goals Providing Spa Services- Laser Hair Removal, Skin Rejuvenation by IPL, Face/Leg Vein Treatments, Wrinkle Reduction, Skin Tightening, Acne Solutions, Microdermabrasion, Rejuvenating Peels and Facials.
Secretary of the Political Awareness Club 2005-2006
Vice-President of the Political Awareness Club 2006-2007
Established the 1st Arab Model League at the UNCG President of the Arab Model League 2006-2007
UNCG Dean's List - 2005, 2006, 2007
OSHA 10 Certification - License 0EC2010-
Six Sigma White Belt - 2018 - Alamance Community College
SHRM-SCP Candidate 2019
Human Resource position that utilizes my multidisciplinary industry experience in customer service, management, compliance, records management, new employee onboarding and recruitment with an emphasis on continuous improvement.
Key Contributor in transitioning of new acquired account from previous staffing partner to Adecco. While building strong relationships with management and employees to ensure an effective and safe work environment.
Responsible for delivering Customer Service to clients needing high quality temporary and full-time employees.
Responsible for maintaining a complete debt collection portfolio and working with clients to resolve complicated debt issues. Duties included:
Office Assistant/ Insurance Department/ Collections. Performed all office duties including; Greeting Customers, answering phones, preparing files, filing paperwork, copying, faxing, ordering supplies, bank runs.
Facility Manager/Recreation Coordinator /Sales/ Customer Service
Customer Service/ Administrative Assistant/ Field Sales
MS Office (Word, Excel, PowerPoint, Outlook), Google Mail, Oracle PeopleSoft, Kronos, WebEx, Windows, Mac, Insperity HR Solutions. Experienced working with ATS (Applicant-Tracking Systems) and partnering with VMS/MSP style programs utilizing tools such as Fieldglass, Work-Nexus
Savvy, accomplished and results-driven professional offering over nine years of experience in recruiting, account management and customer service. Strategic thinker, proactive problem solver and client relationship management expert eager to join a growing organization and utilize a passion to create unique and lasting experiences.