Talent Development Manager resume examples

Choose and edit as your own

Get inspired by the best resume examples picked for your profession and create your!

Add pre-written phrases

Describe yourself as a professional just in 2 clicks! All the phrases you need are prepared by us

Save and Download your Resume

Save it in PDF format. Ready-to-sent to you employer!

This resume is created in 7 minutes.
Career Profile

Accomplished Executive who delivers mission-critical results.  One who creates strategic alliances with organization leaders to effectively align with and support key business initiatives. Drives positive customer experiences by promoting customer-centric behaviors and actions, evaluating customer needs and implementing product and service solutions to enhance customer loyalty.

Skill Highlights
  • Marketing and Advertising
  • Leadership
  • Logistics Specialist
  • Consultative Sales 
  • Business Development
  • Account Management
  • Project Management
  • Operations Management
  • Contract Management
  • Proficient in Identifying Learning Styles and Generational Differences
  • Budgeting and Forecasting
  • Process Improvement
  • Skilled Negotiator
  • Complex Problem Solving
  • Reports Generation and Analysis
  • Reconciliation of Accounts
  • General Ledger 
  • Microsoft Office Suite
  • Proficient Communicator
  • Engaging Public Speaker 
  • Organizational skills
Core Accomplishments

Competitive Analysis

  • Performed competitive analysis and proposed recommendations to ensure future growth

Process Improvement

  • Identified organizational training needs
  • Initiated and Launched Performance Based Evaluations
  • Created and launched "Returns" process continues to decrease lag-time in processing and increase customer satisfaction and retention
Business Development

  • Initiated partnerships which resulted in 40% revenue growth
  • Created Direct Billing program
  • Increased Client/Partner's revenue 200%

Staff Development

  • Launched well-received Professional Development curriculum
  • Mentored and Coached employees resulting in a 12% increase in productivity/results
Professional Experience
Retail Accounting Manager
Nashville, TN
Genesco, Inc/ Apr 2009 to Current
  • Reconciles E-Commerce Sales and Special Oder Sales
  • Logistics Liaison
  • Review and provide comments on the accuracy of documents/reports and take necessary steps to cure any deficiencies 
  •  
  •  
  •  
  •  
  • Directing and educating Loss Prevention initiatives
  • Responsible for protecting assets, ensuring compliance with established internal control procedures, verifying assets (merchandise) and liabilities, communicating audit findings and comply with legal requirements
  • Ability to supervise, make decisions, and use independent judgment and/or action required 
  • Research and resolve variances
  • Identify and track inventory movement in and out of stores, so that status and location of all store merchandise is identifiable at all times
  • Provide financial analysis and documentation, including reporting on account variances
  • Build, communicate and adjust monthly physical counts for each field location
VP of Enrollment - Sales/Academic Training and Development
Phoenix, Arizona
Institute for Professional Development (IPD)/ Jan 1992 to Jan 2008
  • Generate, Cultivate and Maintain Client & Internal Relationships  
  • Increased Market Share, Awareness, Conversion Ratios and Client Revenues by 200%
  • Resourceful & Proactive High Energy Coach
  • Contract Director - Enrollment Management, Sales/Business Development Specialist/Performance Management/Training Director  

Responsible for overall growth and revenue attainment, sales management, operational effectiveness and human resource development. Participate in the development of and execution on the vision and strategic direction required to ensure excellence while maximizing the return on invested capitol. Manage key metrics, identify new business and location opportunities, ensure federal compliance, develop and maintain internal, external relationships and alliances, including positive relationships with students, alumni, faculty, staff, educational community, local campus community, business leaders and C level executives.

 
Education
Bachelor of Science (BS): Business Administration Southern Wesleyan University South Carolina
This resume is created in 7 minutes.
PROFESSIONAL SUMMARY

Supervisor seeking for a position in a reputed organization. Hands on experience in operating casino services and management. Highly focused on maintaining a positive work enviroment and goal-orianted with expert knowledge of the casino system.

SKILLS AND EXPERTISE
  • Outstanding technical, customer service and organization skills
  • In-depth knowledge of casino policies and operation
  • Ability to handle multiple tasks with strong attention to detail
  • Recognized for ability to calm and assist irate customers
EXPERIENCE
PLAYER DEVELOPMENT SUPERVISOR / CASINO HOST 09/2016 to 04/2020 THE BIG EASY CASINO HALLANDALE BEACH, FL
  • Responsible for providing quality customer service, guest satisfaction, and increasing rated play and loyalty of casino patrons. 
  • Improving, developing and implementing new promotions and maintaining and cultivating relationships with regular and VIP guests. 
  • Maintain a professional attitude and demeanor at all times.
  • Forging lasting relationships with the casino's most valuable guests and catering to each of their specific needs
  • Host special events, player parties, property promotions and other activities as needed.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Earned tips avereging 20 % because of friendly, courteous and prompt, quality service in a pressure-filled enviroment 
OFFICE MANAGER 01/2013 to 08/2016 ASTRACARE HOME AGENCY BOCA RATON, FL
  • Administered,managed and coordinated all activities of the agency.
  • Ensured that care is provided according to all relevant policies, procedures and company regulations.
  • Initiated programs that standardized employee training and led to increase in customer satisfaction.
  • Made recommendations for changes and improvements to the programs as required.
  • Ensured that workers are trained to administer the required care, monitored and evaluated all their task.
MANAGER, OWNER 05/2004 to 12/2012 MERLE NORMAN PLANTATION, FL

  • Implemented innovative programs to increase employee loyalty and reduced turnover
  • Maximized operational efficiency by coaching staff on various customer service initiatives, performed inventory and restocking assignments as necessary
EDUCATION
BBA: BUSINESS MANAGEMENT ZSIGMOND KIRALY UNIVERSITY BUDAPEST, HUNGARY
This resume is created in 7 minutes.
Professional Summary

Highly motivated project and account management professional with excellent customer relationship management skills. Determined and effective in business development, generating revenue with new accounts and making presentations to prospects. Eager and excited to make the transition to a more sales-focused position in the investment management industry.

Skills
  • Exceptional interpersonal communication
  • Client service-oriented
  • Self-motivated
  • Lead generation
  • Client account management
  • Customer relations and presentations
Certifications/Industry Exams
  • FINRA Securities Industry Essentials (SIE) Exam, Passed on 06/06/19
  • Certified Project Management Professional (PMP) – Project Management Institute, 2016
  • Certified Scrum Master (CSM) – Scrum Alliance, 2017
Work History
April 2015-Current Project Manager, Development Coordinator, Permit Specialist | City of Edina | Edina, MN
  • Served as lead project manager for City's transition from a paper to an electronic-based building plan review system.
  • Presented to and educated both internal and external stakeholders on plan submission and permitting process.
  • Reduced department plan review processing time by 25% by implementing streamlined, paper-less plan review system.
  • Served as lead point of contact for all customer and internal employee inquiries and support requests.
  • Provided outstanding service to City customers (contractors, architects, engineers etc.) to not only maintain but to extend the relationship for future projects and city development.
September 2012-March 2015 Account Manager, Associate - Business Development | Nemo Media Group | Woodbury, MN
  • Client Relationship Management – Responsible for maintaining and managing current client relationships while procuring prospects and warm leads.
  • Sales - Marketed and sold solutions and services to customers across multiple levels of an organization. Built and cultivated a healthy pipeline of customers that was interested in partnering with the company.
  • Business Development - Contributed ideas to concept development, strategic planning and business operations. 
  • Project Management - Developed project management plans and oversaw numerous projects through completion. Facilitated the communications and relations between project stakeholders, clients, vendors, contractors, and fellow employees.
September 2014-Current Content Marketing Specialist | Freelance Business Writer | Minneapolis, MN
  • Own and operate personal freelance writing business.
  • Authored a wide variety of content marketing materials for businesses across the debt recovery and debt buying industries. 
Education
Bachelor of Arts: Economics University of Wisconsin, Madison
This resume is created in 7 minutes.
Availability: Open

Job Type: Permanent 

Work Schedule: Full time 

Desired Location: Negotiable 

Summary

Results-oriented individual with over 8-10 years of experience implementing marketing strategies to substantially increase store productivity and repeat clientele. Expertise in arranging new merchandise, managing cash registers and independently opening and closing store. Organized, efficient and capable of handling crowds of over numerous special sales events. High-achieving Sales Associate offering an extensive background in customer service, sales, client relations and merchandising. Self-directed and self-motivated team player capable of working well independently. Reliable and friendly salesmen that adept at learning and mastering new concepts and skills. Passionate about helping customers and creating satisfying shopping experiences.

Skills
  • Business Management educational
  • Able to lift 25-50pounds
  • Sales and marketing
  • Product packaging
  • Customer/Guest Service
  • Order taking
  • Commercial servicing
  • Microsoft
  • Sales tracking
Experience
Family Dollar Lorain, OHIO Sales Assistant/ Cashier 03/2012 to 11/2014
  • Restocked shelves with current merchandise in attractive displays to promote sales
  • Actualized strategies to continuously improve customer service, company or brand visibility and new products provided
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completition of purchases
  • Networked to build client base and promote products to new and existing clients
  • Accepted and completed cash, check and credit card payments
Mary Kay Lorain, OHIO Business Owner (Seasonal) 09/2012 to Current
  • Updated financial accounts with current revenue and expense data and quickly resolved discrepancies to maintain compliance
  • Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines
  • Managed financial functions such as operations budgeting, accounts payable and accounts receivable, and payroll
ACN Opportunity LLC Lorain, OHIO Business Development Manager 04/2017 to Current
  • Generated leads and capitalized on valuable business opportunities to bring in new company revenue and improve bottom line profit
  • Set up promotional activities in accordance with available inventory and staff resources needed
  • Mentored and internally promoted successful company sales and account management personnel into leadership positions to drive company growth
Education and Training
High School Diploma 2010 Elyria High School, Elyria, OH
  • Ranked in Top 40% of class
  • Drama & Culinary Arts Club Member
  • Major in Business Management
  • 3.0 GPA