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Profile
  • Customer-oriented, strategic-thinking professional with over 9 years of experience in building relationships, cultivating partnerships, and problem-solving. Multi-tasking and self-motivated leader with expertise in expanding network connections, persuasively introducing products, and revealing customer needs to deliver solutions. 
  • IT professional with a wide array of skills related to device management at the enterprise level, Jamf Pro administration, troubleshooting for hardware, software, networking, Active Directory, Microsoft Office and Google Suite, MacOS and Win10 and much more.
Qualifications
  • Key relationship management
  • Exceptional customer service
  • Clear and articulate phone manner
  • Jamf Pro administrator
  • Native French Speaker
  • Analytical problem solver
  • Organized and meticulous
  • Excellent time management
Work Experience
Senior Help Desk Engineer 07/2018 to Current Trusource Labs Austin, TX
  • Enrolling, configuring, deploying, and managing Apple products for local/international clients using Jamf Pro
  • Evaluated dozens of calls every month for quality assurance
  • Assisted management with new hire training and often provided best practices guidance for team meetings
Allergan - French Sales Support (Austin) 03/2018 to 06/2018
  • Provided Field Sales logistical support related to consignment accounts.
  • Executed all aspects of the direct customer sales process through order processing, scheduling, and logistics.
Data Analyst - Apex Systems (Apple, Austin TX) 11/2017 to 03/2018
IBM - Senior Mac Technical Support Advisor 05/2015 to 07/2017
  • Managed largest fleet of corporate devices using Jamf Pro DEP deployment solution and MaaS360. 
  • Assisted IBM employees with analyzing and resolving hardware and software issues that allowed the continuation of an efficient work environment on-site and remotely.
  • Coached new hires on best practices and metrics review
  • Received team's Manager Choice Award in 2015, 2016, and 2017.
Developer/DEP Rep - Volt Info Sciences (Apple, ATX) 05/2014 to 05/2015
Technical Recruiter - SmarTech (Austin, TX) 12/2013 to 04/2014
Sears Holdings - Sales Rep 09/2010 to 08/2012
  • Quickly excelled in sales for various departments, while keeping a large base of returning customers.
  • Trained new sales employees on effective sales, service, and operational strategies to maximize team performance.
Education
Business Administration 2010 Austin Community College Austin, TX

Coursework in managerial finance, management, speech, business law, principles of marketing, and others.

Computer Engineering 2009 University of North Texas Denton, TX Coursework in Computer Science, Technical Writing, Calculus, Logic and more.
Languages
French - Fluent/Native Language
English - Fluent
This resume is created in 7 minutes.
Summary

Dynamic Technical Recruitment Executive with 15 + years of strategic recruiting experience. Niche focus on recruiting high-level security sensitive positions to include TS, TS/SCI and Full Scope/Lifestyle Polygraph. Strong track record in the Strategic Management of the Full Life Cycle recruitment process. Successful record of engagement and collaboration with Senior Level Management.

Skills
  • Talent Assessment
  • Pipeline Development
  • Process Insight
  • Business Intelligence
  • Conflict Resolution
  • Change Leadership
  • Proficient Communicator
  • Excellent Interpersonal and Coaching Skills
  • Motivated/Focused/Versatile/Accountable
  • Conscientious
  • Work Integrity/Self-Starter
  • Complete Tasks with Minimal Supervision
Accomplishments
  • Proven ability to successfully interact with personnel at all levels and functions of an organization.
  • Played a direct and integral role in increasing human capital presence on the largest and most difficult program/process within the IC by placing over 170 fully cleared technical candidates. 
  • Established a bench/pipeline of over 135 fully cleared professionals in order to meet the customers constant demand for highly skilled and technical resources. 
  • Established and sustained key relationships with Program Managers and Senior Level Executives within the business while serving as a lead technical recruiter supporting multiple efforts across the IC and DOD markets. 
  • Managed a team of 10 recruiters within the Intelligence Sector supporting multiple customers and programs across the highly complex and competitive Intel Space.  Ensured that projects met or exceeded staffing goals and expectations.
Experience
PROVIDING The STRENGTH Aldie, VA Managing Member 08/2017
  • Identified strategic partnerships and gathered market information to gain a competitive advantage.
  • Added value to marketing material by introducing creative advertising concepts.
  • Developed growth plans by identifying key clients, key targets and priority service lines.
  • Marketed and developed key accounts by favorably representing the company at membership and community functions.
  • Leveraged existing network of contacts with new commercial prospects.
  • Contacted new and existing customers to discuss how specific products could meet their needs. 
MBO Partners/CACI Herndon, VA Sr. Technical Recruiting Consultant 08/2017 to 02/2018
  • Providing surge support to one of CACI's largest programs within the Intelligence Community.
  • Managed all phases of recruitment, including defining hiring management needs and posting available positions. 
  • Communicated the duties, compensation, benefits and working conditions to all potential candidates.
  • Advised managers on organizational policy matters and recommend needed changes.
Booz Allen Hamilton Mclean, VA Client Facing Recruiter (CFR) 03/2017 to 07/2017
  • Provide full life-cycle recruiting for the Cyber FSO within The Defense Intelligence Group (DIG) of BAH supporting the National Agencies Account and other Intel and DOD related efforts.
  • Managed all phases of recruitment, including defining hiring management needs and posting available positions. 
  • Organized all monthly and quarterly reviews for all associates.
  • Communicated the duties, compensation, benefits and working conditions to all potential candidates.
Start Finder/Leidos Reston, VA Talent Acquisition Consultant/Resource Manager - Intelligence Programs 01/2016 to 04/2017
  • One of three dedicated recruiters tasked with supporting the largest non R&D programs within the entire Intelligence Community.
  • Work extensively with the Technical Leads and Staffing Operations Manager to identify, contact and interview candidates possessing experience with the most recent and highly sought after, bleeding edge technologies being used by the customer in order to meet mission objectives.
  • Consistently drove the importance of the candidate/recruiter relationship and ensure a seamless on-boarding process and candidate experience.
TASC Chantilly, VA Talent Acquisition - Intelligence Programs 01/2011 to 01/2016
  • Selected to serve as the Interim Recruiting Manager for the Intelligence Community Sector, TASC's main area of focus and the largest revenue generating business function within the entire company. 
  • Served as the lead recruiter & resource manager supporting TASC's largest and flagship programs within the USG/IC. 
  • Managed all phases of recruitment, including defining hiring management needs and posting available positions.
  • Developed creative recruiting strategies that met anticipated staffing needs.  
  • Assisted management with presentations for business reviews and communications meetings.  
  • Employed multiple feedback mechanisms and analysis to continuously improve the recruiting process.  
  • Recognized for responsiveness to program and contract issues and directly contributed to consistently high program award fee scores.

TSC Inc. Northern Virginia, VA Technical/Intelligence Recruiter 12/2009 to 01/2011
  • Full Life-cycle contract recruiter supporting some of the largest and most respected integrators supporting the DOD and USG/IC business markets to include L-3 STRATIS, BAE and CACI. 
  • Developed creative recruiting strategies that met anticipated staffing needs.  
  • Managed all phases of recruitment, including defining hiring management needs and posting available positions.
  • Researched and recommended new sources for candidate recruiting. Employed multiple feedback mechanisms and analysis to continuously improve the recruiting process.
  • Built social networks to find qualified candidates.
Northrop Grumman Chantilly, VA Technical/Intelligence Recruiter 06/2006 to 04/2009
  • Lead recruiter supporting the Management Consulting Division, one of Northrop's largest divisions and also a key Center of Excellence within the IC.
  • Successfully demonstrated ability to source, screen and hire technical candidates possessing TS/SCI and Full Scope/Lifestyle Polygraph US Security Clearances.
  • Partnered with over 30 section and hiring managers to ensure the success of their business goals and objectives by developing sound hiring strategies and implementation plans for short and long term staffing requirements.
  • Conducted detailed review of forecasted job requirements to ensure effectiveness of requisition as well as compliance with established company policy and procedure.​
Signature Government Solutions Herndon, VA Technical Recruiter 07/2004 to 06/2006
  • Staffing and Staff Augmentation for a number of high visibility programs vital to national security across DOD and Intel Business Markets.
  • Emphasis was placed on attracting the area's brightest and most sought after technical resources possessing high level security clearances to support multiple customers and mission goals and objectives.
Lion Technology Herndon, VA Technical Recruiter 08/2003 to 07/2004
  • Managed all phases of recruitment, including defining hiring management needs and posting available positions.
Education and Training
American History/Political Science George Mason University, Fairfax, VA, United States
Activities and Honors
  • PROVIDING The STRENGTH
  • Wounded Warrior Project
  • The Fisher House
  • Wreaths Across America
  • Honor Flight DCA
  • Building Homes for Heroes
  • Paralyzed Veterans of America
  • The Howard S. March Jr. Foundation
  • The World War II memorial Foundation
  • The 15th Army Air Corp, 451st Bombardment Group
Applicant Tracking System Experience

*Workday                                                                               *Recruit Max/VURV

*iCIMS                                                                                       *Hodes IQ

*Taleo                                                                                        *E-Z-Access

*Kenexa/Brass Ring                                                            *Open Hire/Silk Road




This resume is created in 7 minutes.
Professional Summary
Experienced in working through difficult tasks in order to accomplish the goal at hand in an effective and desirable manner. Detail-oriented and organized self-starter who works well independently, or as a leader in groups to achieve significant results while understanding that the needs of the customer are extremely important.
Skills
  • Focused and detail oriented
  • Able to identify and prioritize tasks quickly
  • Event planning and coordination
  • Excellent communicator across all levels
  • Customer service driven
  • MS Office
Work History
Technical Recruiter, 06/2015 to Current
Randstad Technologies Scottsdale, AZ
  • Successfully initiated and implemented [project] which resulted in [positive outcome].
  • Collaborated with [teams, departments, clients] to ensure the delivery of efficient, high-quality service.
  • Achieved high customer satisfaction for [duties performed].
Server, 05/2013 to 05/2015
Babbo Italian Eatery Phoenix, AZ
  • Top performing server in terms of up-selling, customer satisfaction, and efficiency for a family owned restaurant that prides itself on quality food and beverage along with a high company standard of customer service.
  • Set-up and operated several off-site catering events.
  • Opened new Power Ranch location as a senior server/trainer.
Social Director, 08/2013 to 05/2014
Alpha Sigma Phi at Arizona State University
  • Responsible for managing a $40,000 budget, while planning and orchestrating the logistics for all off-site fraternity social activities.
  • Negotiated special rates for group accommodations, arranged transportation services, and secured tickets to special events locally and also for a formal in Las Vegas.
Charity and Fundraising Director, 08/2012 to 12/2012
Alpha Sigma Phi at Arizona State University
  • Organized and managed fundraising events that raised $500 for a national charity and $500 for the local chapter.
  • Planned and participated in a chapter-wide volunteer day at the Saint Mary's Food Bank in Phoenix.
  • Integrated food and toy drives into various other fraternity related gatherings.
Banquet Houseman, 05/2012 to 08/2012
John Q. Hammons Embassy Suites Loveland, CO
  • Performed a number of tasks within the banquet department, including banquet set-up and tear-down, including a variety of set-up formats for meetings and conventions.
  • Earned valuable hospitality experience by cross-training through other hotel sectors including food and beverage outlets and the housekeeping department.
  • Assisted in the training several employees.
Dietary Aide, 03/2011 to 08/2011
North Shore Health and Rehabilitation - Columbine Health System Loveland, CO
  • Consistently performed at a high level, throughout various positions within the department.
  • Set-up for meals, prepared specialized dietary items, performed after meal sanitation procedures.
  • Assisted in the training of several employees.
Education
Bachelor of Science: Business Management, 3.49 G.P.A., Graduation Date, May 2015
W.P. Carey School of Business, Arizona State University - Tempe, AZ
  • Four-year recipient of Provost Scholarship
Bachelor of Arts: Tourism Management, 3.49 G.P.A., Graduation Date, May 2015
W.P. Carey School of Business, Arizona State University - Tempe, AZ
  • Four-year recipient of Provost Scholarship
This resume is created in 7 minutes.
Professional Summary

Customer focued professional with 17 years of experience. Previous employments allow vast amount of experience in customer service, ranging from the food and service industry to customer serivce in the wholesale retail industry. Reliable, attentive professional, willing to learn and grow with a company.

Skills
  • Customer Retention
  • Team Building
  • Customer Service
  • Strong verbal communication skills.
  • Proficient in Microsoft Word, Powerpoint and Excel
  • Types 63 WPM
  • B2B and CRM specialist
  • Quality Assurance
Work History
Sales Operations Coordinator - Special Services, 02/2020 to Current
Boardriders Inc Huntington Beach, CA
  • Perform audits for debits and credits for accounts
  • Research submitted cases to team to approve or deny requests
  • Process warranty claims submitted
  • Handle return authorization credits for sales coordinator
  • Process and organize samples and sample catalogs
  • Proficient in B2B softwares; Salesforce and NuOrder
  • Proficient in Bossa Nova (ACS/AS400) and SAP systems
Sales Operations Specialist, 01/2019 to 02/2020
Boardriders Inc. Huntington Beach, CA
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions
  • Communicated with vendors regarding back order availability, future inventory and special orders
  • Responded to customer requests for products, services and company information
  • Effective liaison between customers and internal departments
  • Work with sales team on order entering, order maintenance, and ensuring products get sent to customers in timely manner
  • Maintained database on AS400
  • Successfully completed migration of data from AS400 to SAP
General Manager, 05/2016 to 05/2018
Shinobu Shabu Westminster, California
  • Oversaw all day to day business
  • Did all the ordering for the restaurant. This included: all meat and produce orders, alcohol, office supplies, and restaurant supplies
  • Took monthly inventory of food and beverages in house
  • In charge of all staff, both front and back of the house
  • Interviewed and hired all new staff
  • In charge of all new hire paperwork
  • Conducted semi annual evaluations on work performance
  • Maintained all required certificates to work in food and beverage industry
  • In charge of all social media posts which included Instagram, Facebook, and Yelp
  • Trained, coached and mentored staff to ensure smooth adoption of new systems
Manager, 08/2014 to 03/2016
M2K Restaurant Group Temple City, CA
  • Responsible for training, ongoing development of staff, checking on guests experiences, resolving any issues that come up with guests, and managing the floor.
  • Interviewed, hired, and did all on going paperwork for new hires.
  • Managed new hire paperwork, applications, I9's, and certificates.
  • Responsible for opening and closing restaurant.
  • Resolved any issues that occurred between staff members.
  • Disciplined staff by issuing verbal and or written warnings. If issue continued, issued write ups for disciplines.
Technical Recruiter, 02/2013 to 05/2014
AT-Tech Aliso Viejo, CA
  • Sourced and selected applicants for technical positions.
  • Wrote and posted technical job descriptions
  • Filled contract, temporary and direct hire positions
  • Worked with hiring managers to find the best candidates to fit their needs
  • Coordinated with IT team leaders and managers to forecast hiring needs and department goals
  • Referred candidate resumes to customer account managers for evaluation and submission
  • Interviewed prospective candidates to submit candidates to fill hiring needs.
Data Quality Analyst, 05/2012 to 02/2013
Dell Inc. Aliso Viejo, CA
  • Evaluated large data sets for quality and accuracy
  • Developed and executed data cleanup measures
  • Researched and determined scope and complexity of issues
  • Determined root cause of data quality errors and recommended long-term solutions
  • Ran appropriate reports to ensure quality and maintenance of data for our sales team.
  • Promoted to lead small team in clean up projects of imported data.
Education
Business Administration, HR Management , Expected in 05/2020
Cal State Fullerton University - Fullerton, California

Recent graduate of Cal State Fullerton in December, 2019.

Bachelor of Arts: Comparative Religion, 2009
Cal State Fullerton University - Fullerton, California
Certifications
  • Life and Health Insurnce Licensen (Expired): 0I02091
This resume is created in 7 minutes.
Professional Summary
Human Resources Recruiter accomplished in sourcing, screening, qualifying and closing candidates, as well as coordinating interviews and follow up. Highly responsible, organized and self-motivated
Skills
Microsoft Office Suite 
SPSS Statistical Modeling Software
ATS Systems including Agent M, Recruitmax, and JobDiva
Work History
Technical Recruiter 09/2017 to 12/2017
Mercury Systems Inc Princeton, NJ
  • Sourced candidates for a wide range of IT positions- Java Developer, Salesforce Architect, Devops etc. 
  • Posted positions through approved recruitment channels.
  • Worked on W2 and Corp to Corp roles for major corporations including Google
  • Promptly corresponded with all applicants and coordinated and conducted interviews.
  • Conducted skills assessment as part of screening process
  • Participated in the creation of recruiting plans for all open positions.
Recruiter 02/2017 to 08/2017
BCM Resources New York, NY
  • Sourced and Recruited candidates for Financial Services and Software Development (with a focus on Artificial Intelligence)
  • Posted positions through approved recruitment channels.
  • Pre-screened all resumes prior to sending them to corporate hiring managers for consideration. Restructured the resume where needed
  • Screened all applicants based on their qualifications and background and set up interviews.
  • Tracked candidates and pushed for feedback on disqualifications, time-to-fill statistics and other variables.
  • Regularly attained performance metrics (e.g. interviews scheduled)
  • Placed several candidates in the Big 4
Tax Recruiter 09/2016 to 10/2016
Kforce New York, NY
  • Sourced candidates with Accounting/Finance backgrounds to perform Tax work during busy season
  • Conducted preliminary evaluations and set up interviews
  • Regularly attained performance metrics (Calls per day; interviews scheduled)
Summer Intern 05/2015 to 08/2015
Metro-North Railroad New York, NY
  • Performed compression analysis to determine mean salary by department and adjusted data to account for outliers (using Excel).
  • Assessed performance reviews for absence of bias and inappropriate comments.
  • Attended interviews and summarized questions for each candidate for assessment.
  • Utilized HAY point system to assess fairness of compensation


Recruiter - Spring Semester Internship 01/2014 to 06/2014
Tourbillon Alliance Partners
  • Developed job descriptions.
  • Posted descriptions to new websites to attract more candidates.
  • Developed creative ways to market internships.
  • Extended network to include more schools and build relationships.
  • Conducted initial and final interviews, extended offers to candidates.
  • Performed orientation and training for each new intern.
Tutor 08/2012 to 10/2012
SAT/PSAT
  • Tutored a student for preparation for PSAT and SAT - Reading, Writing and Vocabulary.
Education
Master of Science: Human Resources Management 2016 Rutgers University - New Brunswick GPA - 3.55
Interests
Poetry Club: Rutgers
Contemporary Rap/Hip Hop music including writing and recording my own music
Reading and Writing
Additional Information
  • Dean's List: 2013 - 2015
  • Eagle Scout (High School)
This resume is created in 7 minutes.
Summary
15+ years in full life-cycle corporate recruiting with a hiring emphasis in Technical/Executive/Corporate professionals. Excellent client relations, leadership coaching, ability to drive strategic initiatives and strong customer service focus. Solid engineering recruiter with large enterprise application environments, SaaS models, Web Application development, Cloud computing, and mobile applications.
Summary of Skills
  • Taleo
  • Peoplesoft HRIS
  • VirtualEdge
  • Avature, Brassring
  • Simply Hired
  • Linked-in Recruiter
  • TalentBin
  • GILD
  • SmartRecruiters
  • DICEMonster ATS
  • Biospace
  • Facebook
  • Jobvite
  • Recruiter-In-A-Box
Areas of Expertise
15+ years experience in Technical Engineering/C-Level/Corporate recruiting,
HR, Training, and Project Management.  As a Certified Professional Coach I bring excellent employee relations/communication skills/mentoring/strong team builder/executive coaching.  As a self-starter and results oriented individual I bring strong customer service to the table.  My expertise in identifying core competencies through behavioral interviewing techniques is a win to many of my clients. 
Experience
Bank of the West San Ramon, CA Technical/Executive Talent Recruiter, Consultant 06/2015 to 01/2017
  • Responsible for IT full-life-cycle recruiting for our Corporate IT Organization.
  • Responsible for over 50 clients and managing an average of 25-35 requisitions ongoingly.
  • In addition, initiated and formed the Internal Mobility Project Team managing internal mobility across the bank with a high success rate of internal hires.
  • Worked closely with senior leadership to help align our new CEO's strategies around hiring the best talent.
Gilead Life Sciences Foster City, CA Scientific Corporate Recruiter, Consultant 03/2014 to 03/2015
  • Responsible for hiring all Scientist and PhD's for the Research Biology Division specializing in infectious diseases and oncology drug therapy.
Sungevity Oakland, CA Contract Engineering Recruiter 07/2013 to 12/2013
  • Supported the CIO directly in hiring for the IT organization.
  • Was responsible for the full-life-cycle hiring process for all IT hires.
Gymboree Corporation Contract Corporate Recruiter 04/2013 to 12/2013
  • Responsible for Corporate Finance/IT/HR full-time hires into the organization.
  • Performed full-life cycle recruiting including HR functions and offer letters.
Castlight Health San Francisco, CA Engineering Recruiter/HR Business Partner, Consultant 03/2013 to 01/2014
  • Responsible for all Engineering and PMO hiring in support of the SaaS product model, including mobile apps.
  • Also responsible for developing and setting best practices for the staffing organization and assisted with the roll-out of behavioral interviewing techniques and practices for this fast growing start-up.
Golden Gate University San Francisco, CA Staffed IT Project Teams 02/2010 to 01/2011
  • Project Staffing - Technology Teams Staffed multiple technology projects for our Projects Division in support of application development for GGU.
Novartis V & D Technical Recruiter/HR Business Partner, Consultant 01/2007 to 01/2009
  • Supported all Corporate Recruiting including Finance, EH&S, Information Management, Executive Committee, Facilities, Scientific and HR.
  • Participated in the roll-out of new programs for integrating the Chiron acquisition to Novartis.
  • Also acted as back-up for new hire orientation presentation, roll-out of new policies/procedures, and worked with Staffing on documenting a high level staffing process presented to the management team.
Chiron Corporation Technical Recruiter/HR Business Partner 01/2005 to 01/2006
  • Rehired internally to assist with technical and senior management positions.
  • Assisted in creating recruiting strategies with the management team, coordinating vendor relationships, and staffing for over 40+ positions.
  • Effective Nov 1st, Chiron was acquired by Novartis.
  • Worked closely with the CTO in providing recruiting strategies moving forward and assisting with retention of current staff.
Chiron Corporation Technical Recruiter/HR Business Partner 01/2003 to 01/2004
  • Hired as a consultant to hire all technology and executive positions for the Information Management team.
  • Primary hires consisted of Technical Directors and senior level applications specialist in the areas of SAP HR/FICO, Trackwise, Cognos, Livelink, Java Developers, and other scientific applications specialists.
Charles Schwab Lead Technical Recruiter/HR Business Partner consultant 02/1995 to 02/1998
  • to assist with hiring full-time technical professionals internally.
  • A majority of hires were in the object oriented technology arena (i.e.
  • Windows NT, Oracle, Visual Basic, C++, Java), as well as, hired senior management and director levels.
  • Interviewed, screened, reference checked, and scheduled qualified Worked closely with senior management to prepare offer letters and present offers to new hires.
Global Resources, Inc Contract International Technical Recruiter 02/1994 to 02/1995
  • Hired as a consultant to grow this small international recruiting company.
  • Involved with reviewing and redefining the business infrastructure.
  • This included, writing contract agreements, offers and acceptance letters, policies and procedures, engaging a second immigration attorney and implementing immigration requirements.
  • Traveled to Manila to recruit technical professionals.
  • Held presentations to overseas to 200 technical professionals, performed face-to-face interviews, and presented offer letters and hired over fifty plus professionals to work in the United States.
  • Handled all visa filings with immigration attorneys and coordinated status with Philippine Embassy and candidates.
Righthinking, Inc. Alameda, CA Business Owner 02/1992 to 08/2016
  • Staffed internal "Projects Teams" for our Client Projects.  Staffed project teams for companies such as CommerceOne, Ventro, Safeway Stores, Charles Schwab, Yahoo, Bare Escentuals, Sephora and more.
Application Resources, Inc Sr. Technical Recruiter/Sales/Account Manager/Trainer 02/1990 to 02/1994
  • Responsible for recruiting technical consultants for client opportunities.
  • Used all available methods to locate candidates such as, networking, advertisements, private and public database searches, and associations (i.e. NACCB, ICCA, DICE).
  • Conducted technical interviews, resume preparation, rate negotiation, and reference checking.
  • Performed limited account management and was ultimately responsible for fifty consultants on billing.
  • Responsible for the growth of a brand a new Sales Territory (East Bay) for the company.
  • Responsibilities included researching and penetrating new clients, preparing corporate proposals for preferred vendor status, client presentations, sales calls and general account management.
  • Worked as a team with technical recruiters to build over a $3 million dollar territory.
  • Established several preferred vendor relationships.
  • Assisted in training recruiters and account managers for East Bay Branch.
Computer Resources Group, Inc International Technical Recruiter 01/1983 to 01/1990
  • Set-up all policies, procedures, and database for this new international division of the organization.
  • Responsible for pre-screening and phone interviewing international candidates to present to Bay Area technical contract opportunities.
  • Scheduled all overseas presentations, selected appropriate candidates for interviews and scheduled interviews overseas.
  • Coordinated all visa issues with immigration attorney.
Education
Coaching Certification 2012 IPEC, Emeryville, CA
Behavioral Interviewing 1998 The Recruiting Architect, San Francisco, CA
Energy Leadership Index Master Practiioner 2013 IPEC, Emeryville, CA
This resume is created in 7 minutes.
Summary
HR manager with five plus years' experience in recruitment and employment processes. Communicates and collaborates effectively with all levels of personnel by relying on excellent interpersonal skills, and a solid expertise in human resources management.
Highlights
  • Technical recruiting and selection techniques
  • Excellent interpersonal and coaching skills
  • Talent assessments
  • Proficient communicator
  • Interviewing expertise
  • Hiring recommendations
  • Performance management strategies
  • Benefits administrator
  • Coaching and training
  • Employee relations
Experience
Faculty - Business & Technology Department 04/2013 to Current Baltimore City Community College Remote
  • Applied relevant business concepts and practices into each course.
  • Incorporated technology in classroom through blackboard, canvas and MyITLab. 
  • Managed all phases of recruitment of tutors and administrators, including defining hiring management needs and posting available positions.
  • Worked closely with tutors to address the needs of slow learners and provided constructive feedback.
  • Collected and analyzed student performance data and prepared required reports to measure student success rate.
  • Created students self-evaluation forms that focused on performance, growth, classroom engagement and development.
  • Evaluated student performances using SLOA (Student Learning Outcomes Assessment).
HR Manager 01/2014 to 12/2014 Technodrive Business Solutions Santa Clara, CA
  • Managed all phases of technical recruitment including defining hiring management needs and posting available positions.
  • Designed and executed customized candidate recruiting plans by partnering closely with sourcers, coordinators and hiring managers to achieve the best results possible.
  • Found unique ways to engage candidates through creative sourcing techniques.
  • Recruited for various positions using job portals such as LinkedIn, Indeed, Monster, CareerBuilder, Dice, etc.
  • Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
  • Communicated the duties, compensation, benefits and working conditions to all potential candidates.
  • Conducted reference and background checks on all job applicants.
  • Conducted new employee orientation to foster positive attitude toward organizational objectives.
Senior Technical Recruiter 02/2010 to 12/2013 Vatsan Tech Inc. Kensington, CA
  • Developed sourcing and recruiting strategies that deliver key results.
  • Recruited for various positions by hiring talented candidates from top technology companies, banking sector and direct competitors.
  • Thoroughly experienced in technical screening and selection interviews to ensure candidates fit management needs.
  • Developed competitive compensation packages to attract and retain valued employees by researching and analyzing industry-standard salaries and benefits.
  • Established quarterly management training programs to increase awareness and enhance leadership skills and employee relations.
  • Continually assessed effectiveness of training programs and produced reports on key data and staff performance.
  • Recommended organizational policies on hiring, terminating and compensating employees which minimized the risk and liability by ensuring applicable local, state and federal employment laws are met.
Manager, Science Resource Learning Center (SRLC) 01/2008 to 09/2009 Baltimore City Community College Baltimore, MD
  • Recruited tutors for courses and maintained student records, and provided periodic evaluations to measure performance of students. 
  • Collaborated with faculty to plan and assess students' educational needs.
  • Managed a full cycle recruiting process to ensure exceptional tutors are hired.
  • Leveraged multiple sourcing strategies and channels including college network, job boards, and internal referrals to hire highly experienced candidates for open positions.
  • Thoroughly evaluated and researched the needs of students, and planned appropriate services and strategies to ensure their success.
  • Collaborated with department heads on various academic projects.
Education
MBA: Business Administration 2010 University of Maryland GPA: 4.0/4.0
Bachelor of Science: Psychology 2006 University of Maryland GPA: 4.0/4.0
This resume is created in 7 minutes.
Professional Summary
Results-focused Technical Recruiter committed to client service and creative recruitment strategies. Successfully identifies and closes top industry talent.
Skills

  • Attention to detail
  • Highly organized
  • Good judgment
  • Time management
  • Sales techniques
  • Job fairs planning
  • Employee handbook development
  • Human resources policies
  • Employee handbook development
  • Human resources policies
  • Exceptional customer service
  • Inventory management
  • Adapt to diverse groups
  • Excellent people skills
  • Problem-solving skills
  • Social perceptiveness
  • Sales training
Work History
10/2012 to Current
Assistant Manager Capricious Grosse Pointe Farms, MI

  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Described product to customers and accurately explained details and care of merchandise.
  • Communicated with vendors regarding back order availability, future inventory and special orders.
  • Provided an elevated customer experience to generate a loyal clientèle.
  • Trained and developed new associates on POS system and key sales tactics.
  • Generated repeat business through exceptional customer service.
  • Conducted store inventories once per quarter.
  • Planned budgets and authorized payments and merchandise returns.
  • Examined merchandise to verify that it was correctly priced and displayed.
  • Instructed staff on appropriately handling difficult and complicated sales.
  • Reordered inventory when it dropped below predetermined levels.
  • Assigned employees to specific duties to best meet the needs of the store.
  • Managed sales associates,team assistant managers.
  • Counted cash drawers and made bank deposits.
  • Interviewed job candidates and made staffing decisions.
10/2009 to 06/2011
Development Office Manager Greater Atlanta Christian School Norcross, GA


  • Managed day-to-day development issues.
  • Served as executive staff liaison to several committees.
  • Drove specification, scheduling, status and review processes.
  • Spearheaded marketing initiatives.
  • Oversaw process improvement initiatives.
  • Contributed to economic success by participating in the budgeting process.
  • Developed monthly reports.
  • Anticipated and prepared required materials for meetings
  • Answered a high volume of phone calls and email .
  • Coordinated events and worked on Fund raising campaigns
  • Organized and attended meetings, including compiling all documents and reports ahead of time.
  • Wrote reports, executive summaries and newsletters.
  • Sourced and ordered office equipment and supplies.

05/1993 to 08/1995
Technical Recruiter Computer Methods Corporation Livonia, Michigan
  • Hired employees and initiated the new hire paperwork process.
  • Addressed all employee harassment allegations, work complaints and other concerns.
  • Conducted exit interviews and verified that employment termination paperwork was completed.
  • Supported management in developing and implementing personnel policies and procedures.
  • Explained all of the human resources policies, procedures, laws, standards and regulations to each employee.
  • Developed and facilitated job recruitment fairs.
  • Organized new employee orientation schedules for all new hires.
  • Tracked key dates and deadlines and maintained specific personnel lists.
  • Promptly corresponded with all applicants and coordinated and conducted interviews.
  • Led the creation of recruiting plans for all open positions.
  • Developed salary proposals for new recruits.
  • Posted positions through approved recruitment channels.
  • Pre-screened all resumes prior to sending them to corporate hiring managers for consideration.
  • Partnered with local organizations and universities for engagement and interest in jobs offered in their community.
  • Created and completed personnel action forms for all hires, terminations, title changes and terminations.
  • Tracked candidates and pushed for feedback on disqualifications, time-to-fill statistics and other variables.


Education
------------------------------------------------: Advertsing Marketing Merchandising Northwood University - Midland, MI
Additional Information