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Professional Summary

Student-focused education professional with understanding of multicultural and intersectional identities, especially disability and Deafhood. 

Educational professional equipped with the positive attitude and patience necessary to work in special education and general education. 
Skills
  • Certified with 30-Day Substitute Teaching Permit
  • Skilled in working with D/HH students 
  • Experienced working in mild/mod and SDCs
  •  Fluent in American Sign Language
  • Tutored high school and college level English
  • Self-motivated
Work History
American Sign Language Instructor, 06/2014 to 07/2014
Deaf Counseling, Advocacy and Referral Agency San Leandro, CA

  • Taught six-week ASL class for parents and Migrant Headstart for Deaf/HH children.
  • Created group activities and prepared lessons specific to parents and Migrant Headstart.
  • Collaborated with DCARA Family Connections department.
  • Created class outlines and pre/post tests to measure outcomes.

Educational Interpreter, 08/2012 to 08/2014
Central California Easter Seals Watsonville, CA
  • Substitute interpret for multiple Deaf and Hard-of-Hearing students ages 4-14.
  • Interpreted for school-wide holiday pageants, science camp and 5th grade graduation.
  • Collaborated with mainstream teachers on educational accommodations for Deaf/HH students.
  • Developed extra support activities for sign language development.
Barista, 01/2012 to 09/2012
Barista Starbucks Coffee Company Watsonville, CA
  • Prepared all of the specialty beverages.
  • Managed the cash register.
  • Responsible for closing and opening the store.
  • Received and implemented extra training on deep cleaning the store.

Instructional Student Assistant, 10/2011
CSU Northridge Northridge, CA
  • Developed mini-lessons and discussions for English classes in ASL.
  • Tutored Deaf/HH students in English compositions.
  • Provided reader-response feedback on essays.
Education
Bachelor of Arts: Deaf Studies History and Pre-Deaf Education, 2011
California State University Northridge - Northridge, CA
Deaf Studies History and Pre-Deaf Education
Bachelor of Arts: English Literature, 2011
California State University Northridge - Northridge, CA
English Literature Graduated with Honors
References
References Available Upon Request.
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Profile

Western Master in TESOL. Dedicated and student-focused teaching professional, who is committed to providing a well-balanced, supportive and engaging learning environment for all students. Proficient at tailoring lesson plans to incorporate student's diverse interests and capture their attention and imagination. Seeking for a English teaching position in Canada. Skills and experience in teaching English and French in China.

Core Strengths
  • High quality delivery
  • Dynamic, energetic and patience personality 
  • Interpersonal communication skills
  • Sense of responsibility 
  • Multitask ability 
  • Trilingual (English/French/Chinese)
Volunteer

Volunteered at Westpark Church in London (ON)                                                            

  •             Teaching new immigrants of intermedium level 

Volunteered in London children's museum

  •             Guiding children to assigned location 
  •             Responsible for event coordination activities
Work Experience
Urban International School Toronto, ON Student Counselor 09/2018 to Current
  • Developed key relationships with current and potential partners.
  • Aligned resources to create marketing plans for various projects including new school programs and events.
  • Promoted UIS to all Chinese agents and boost business development by consulting group or personal visits.
  • Interacted with all necessary partners throughout the company, including the art department, upper management and sales.
  • Promoted parent and teacher partnerships and communications to support students educational goals.
The Elementary School Affiliated to Renmin University of China Beijing , China English/French Teacher 03/2017 to 06/2017
  • Elicited student's interest and language needs in English and French learning.
  • Developed English lesson plans in line with the national curriculum.
  • Built students' vocabulary acquisition.
  • Introduced, practiced, retrieved language structures using a communicative approach.
The headquarter of New Oriental School Beijing, China Product Operation Assistant 03/2017 to 06/2017
  • Devised and evaluated online teaching product targeting specific users for key promotion. 
  • Handled confidential tasks and maintained program files. 
  • Prepared teaching plan for classroom use ( including teaching materials,  student performance evaluation).
  • Aided development of marketing materials and agent manuals.
Beijing Multi-language Service Centre Beijing, China Administrative Assistant 03/2016 to 07/2016
  • Typed documents such as correspondence, drafts and emails.
  • Prepared 3 reports weekly for management.
  • Scheduled and coordinated meetings, appointments and arrangements for superiors.
  • General administrative duties like filing, photocopying, faxing, etc.
  • Repeatedly praised for keeping executive offices running smoothly.
TAL Education Group Beijing , China EFL English teacher 04/2015 to 08/2015
  • Developed and present comprehensive EFL lesson plan.
  • Focused on vocabulary and grammar learning.
  • Increased communicative skills through appropriating questions and answer techniques.
  • Fostered a fun and active learning environment.
CCTV Headquarters Beijing , China Translator Interpreter 01/2015 to 02/2015
  • Interpreter of “The Friendship Night between France and China” organized by China Central Television       
  • Communication and Coordination for stage effect adjustment.
  • Coordinated details of event. 
Education and Training
Master of Education : TESOL 2018 Western University, London, ON
  • Relevant course: Teaching Four Skills, Teaching and Learning Vocabulary, Computer Assisted Language Learning,etc. 
  • Thesis design: A/A+


Bachelor of Arts: French 2017 Beijing Foreign Studies University , Beijing
  • Minor in English
  • Average grade: 3.8/4
Activities and Honors

Director of the Department of Public Relations in Student Association 

  • Organized friendship activities to promoted cultural communications between Chinese & French students. 
  • Developed and maintained the relationship with other university and investors.
  • Worked with the team and  provided whole team with enough financial support.


Languages
  • Test for English Majors-Band 8 (TEM-8)
  • Test for French Majors-Band 8 (TFS-8)
  • IELTS  : Speaking 8  Listening 9  Reading 7.5  Writing 6.5
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Professional Summary

Proactive and results-oriented United States Navy Veteran. Looking for an opportunity to secure the position of Dispatcher to utilize skills and proficiency in a renowned organization.

Skill Highlights
  • Bilingual
  • Exceptional multitasking skills
  • Proven aptitude in problem solving 
  • Outstanding cultural and interpersonal communication skills
​​
  • Active and Effective Listening
  • Strong work ethic
  • Exceptional attention to detail
  • Ability to convey important information correctly and effectively
Experience
Volunteer Interpreter 10/2016 to Current Kids In Need Of Defense (KIND) Boston, MA
  • Serve as a medium of communication between pro bono attorneys and unaccompanied children
  • Listen to speakers statements, determine meaning and translate statements
  • Read written materials, interpret materials or translate material into specified language
  • Follow ethical codes that protect the confidentiality of information
​​
Interpreter 04/2014 to 04/2017 Administrative Claim Services Wakefield, MA
  • Served as a medium of communication between adjusters and individuals with limited English
  • Used English and Spanish writing skills for transcribing audio files
  • Performed accurate data entry and logged telephonic calls for billing purposes
​​
Match Support Coordinator 09/2007 to 07/2014 Big Friends Little Friends and Mentoring Out Loud Lawrence, MA
  • Interpreted, translated and created Spanish applications, guidelines and forms
  • Mentored children who face a wide range of challenges
  • Coordinated bi-monthly activities and field trips for deaf and hearing impaired youths
​​
    Records Clerk 09/2005 to 08/2010 Essex County House of Correction Middleton, MA
    • Provided interpretation expertise during the initial intake of a new inmate
    • Provided directions, instructions and explanations regarding a variety of general issues which may include information regarding detention center procedures
    • Maintained records of over 1,000 inmates, filed reports into client files, prepared new case files and maintained open and closed file; entered data for upcoming court dates and court transportation 
    • Served court date forms, restraining orders  and answered phone inquiries
    ​​
    Dispatcher 08/2004 to 08/2005 AAA Northeast North Andover, MA
    • Conferred with customers or supervising personnel to address problems, or requests for service 
    • Relayed work orders, messages or information to or from drivers by using telephones or two-way radios   
    • Recorded and maintained files or records of customer requests other dispatch information 
    • Prioritized service calls to insure public safety 
    • Maintained knowledge of streets and highways
    Shipping Office Assistant/Dispatcher 09/2001 to 05/2004 Farrey's Wholesale Hardware North Miami, FL
    • Dispatched drivers on contracted loads by relaying pickup and delivery information as well as routing 
    • Provided informed directions and specific instructions for drivers regarding material placement 
    • Prepared, processed and accurately detailed delivery tickets for truck drivers 
    • Developed delivery time schedules for customers and salesmen
    • Interacted with in-depth ability to please cash and account customers 
    • Performed all duties of manager in absence or when necessary to ensure routine performance and operation of all activities of company
    Procedures Clerk I 02/1993 to 02/1996 Commonwealth Trial Court Lawrence, MA
    • Conveyed information regarding court procedures to the public, attorneys, court personnel and the police departments 
    • Provided individuals with forms and assisted in filling out the forms when necessary
    • Interpreted for public and court personnel; interpreted, translated and created Spanish forms.
    • Issued and recalled warrants
    • Produced daily docket list; filled and faxed document; performed data entry; operated 6-line switchboard with 100 extensions
    Education and Training
    Paralegal Studies 2011 Northern Essex Community College Haverhill, MA
    High School Diploma Lawrence High School Lawrence, MA
    Ocean System Technician Department of Navy USA
    Certifications
    Medical Interpreting Merrimack Valley Area Health Education Center (AHEC) Lawrence , MA
    Medical Terminology Merrimack Valley Area Health Education Center (AHEC) Lawrence, MA
    Accomplishments
    Meritorious Unit Commendation Department of Navy Virginia Beach, VA
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    Professional Summary
    Highly ambitious Interpreter with background in sales, marketing and advertising. Expertise in market analysis, forecasting and client needs assessments. Meticulous, excellent at juggling multiple tasks and working under pressure. Broad industry experience includes Healthcare, Finance and Legal.
    Skills
    • Conference presentation
    • Curriculum development
    • Team leadership
    • Staff supervision
    • Self-motivated
    • Conflict resolution
    Work History
    Interpreter, 03/2016 to 02/2018
    Resettlement Support Center Kampala, Uganda
    • Conducted in-services to train teachers in methods of implementing new framework.
    • Assisted various business groups with document organization and dissemination during acquisitions.
    Education
    High School Certificate: St.Pius Ss Kiziba - Kiziba, Central Region
    Certificate Of Service: 2016
    Resettlement Support Center - Nairobi, Kenya