Health Insurance Specialist resume examples

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Skillful Health Insurance Specialist resume

Tyler J. Manley
Career Focus

Experienced sales professional highly effective at meeting and exceeding sales quotas on a consistent basis. Seeking to build upon 3 years experience in a challenging new position.

Summary of Skills
  • Coachable Employee
  • Energetic and Organized
  • Great Rapport and Relationship Building
  • Computer Literate (Word, Excel, PowerPoint, etc)
  • One Call Close
  • Sales Operations
  • Recruiting, Training, and Re-Training Employees
  • Team Building
Experience
05/2019 - 08/2019 Payvant Capital Fort Lauderdale, FL
Sales Manager
  • Managed 15 sales representatives and qualifiers to ensure optimal productivity
  • Managed and maintained client book and weekly sales records
  • Provided financial advice for small to medium sized businesses on both traditional and non-traditional loan options
10/2017 - Current Prime Care Health Fort Lauderdale, Fl
Sales Manager
  • Used Inside Sales and XenCall CRM software to generate and manage leads.
  • Responsible for training and re-training 10-20 sales reps and monitoring performance to ensure sales goals were met or exceeded. 
  • Responsible for handling escalated calls to make sure that the sales representative had exhausted every option or rebuttal to close the deal.
07/2016 - 10/2017 Prime Care Health Fort Lauderdale, Fl
Human Resources and Recruitment Director
  • Recruited, interviewed and trained pre-qualifiers who would add value, a positive attitude, and high energy to the sales team.
  • Oversaw the completion of new hire documents such as W-4 forms, direct deposit forms, Non-disclosure and Non-compete agreements.
04/2016 - 10/2017 Prime Care Health Fort Lauderdale, Fl
Sales Representative - Health Insurance Agent
  • Determined clients' wants and needs and found them a suitable health insurance plan.
  • Cold-called prospective customers to build relationship and close the deal.
Education and Coursework
2016 Sunrise, Fl
License in 2-15 Health, Life, and Annuities Gold Coast Schools
Tallahassee, Fl
Florida State University
  • Tau Kappa Epsilon Fraternity New Member Coordinator and Risk Manager, 2014-2016
Ft Lauderdale, Fl
High School Diploma in General Studies St. Thomas Aquinas High School
  • Member of Campus Ministry Club
  • Rotary Club Academic Achievement Award
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Job-winning Health Insurance Specialist resume

Melissa McElroy
Professional Summary

Versatile and experienced office professional available immediately for interview seeking to secure a position in another industry. Extensive background in customer service, sales, and administrative tasks.

Skills
  • Superior organization ability
  • Sales experience
  • Excellent communication skills
  • Type 35-40 wpm
  • Strong work ethic
  • Accurate and detailed
  • Exceptional discernment ability
  • Time management
  • MS Office
  • Salesforce knowledge
  • AS/400
  • Professional phone etiquette
  • Excellent planner and coordinator
  • Customer service-oriented
  • Multi-line phone proficiency
  • Math aptitude
Work History
Nov 2018 - Current Insurance Account Representative State Farm - Hernando, MS
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. 
  • Establish customer relationships and follow up with customers as needed.
  • Work with the Agent to establish and meet marketing goals. 
  • Administrative tasks such as answer phones, computer use, faxing, scanning, creating, maintaining and securing files for underwriting review. 
  • Cash handling and balancing with processing other forms of payment. 
Jun 2000 - Sep 2018 Insurance Sales Agent National General Insurance (formerly Direct Auto Insurance) - Southaven , Mississippi
  • Sell property, casualty, life, and additional types of insurance products. 
  • Calculate premiums and establish payment method.
  • Call on policy holders to deliver and explain policy.
  • Analyze and suggest additions or changes to current coverage.
  • Seek out new clients and develop clientele by marketing and networking in the community.
  • Work with Management on implementing local events to effectively promote our individual business unit.
  • Understand, promote, and remain current on company underwriting guidelines.
  • Follow strict privacy laws regarding customer information and documents.
  • Attend meetings and webinars designed to increase my knowledge of new products, services, and skills.
  • Administrative tasks such as, answering phones, typing, maintaining records, filing, scanning, faxing, and use of computer for data entry.
  • Assist with the training of newly hired agents and customer service reps.
  • Cash handling and balancing, along with processing other forms of payment.
  • Develop and maintain exceptional client relations and provide customer service.
  • Order supplies, run errands, and keep all common office areas clean and organized.
Jun 1997 - Jun 2000 Front Desk Agent / Manager Sleep Inn - Horn Lake, Mississippi
  • Greeted and welcomed all hotel guests.
  • Verified that personal and payment information on guest accounts was accurate and complete.
  • Reviewed account information and charges with guests during check-out.
  • Resolved service-related problems in a timely manner.
  • Delivered messages, mail, and packages left for guests and hotel facilities.
  • Created weekly schedules and assisted with the training of other Front Desk Agents.
  • Would step in to accommodate guests in the breakfast bar area when there was not an attendant available.
  • Use of computer on a daily basis to create reservations, run reports, and process forms of payment.
Jun 1992 - Jan 1997 Retail Sales Assistant Loose Ends - Memphis, Tennessee
  • Responded to customer questions and requests in a prompt and efficient manner.
  • Prioritized helping customers over completing other routine tasks in the store.
  • Engaged with customers in a sincere and friendly manner.
  • Completed all cleaning, stocking, and organizing tasks in assigned sales area.
  • Recommended merchandise to customers based on their needs and preferences.
  • Cash handling and balancing with use of cash register.
Education
1994 High School Diploma Wooddale High School | Memphis, Tennessee
Certifications
Property & Casualty, Life, Health, and Accident producer license. State of Mississippi, Tennessee, and Arkansas. June 2000 - Present
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Experienced Health Insurance Specialist resume

Verneta Danae Horne
Professional Summary
Empathetic and passionate Peer Support Specialist with a strong work ethic and exhibiting a positive attitude.
Skills
  • Strong public speaker
  • Computer proficient
  • Excellent communication skills
  • Crisis communication
  • Knowledgeable Community Resources
  • Case Management Skills
  • CNA - Caregiver
  • Four + years of Adult SMI and Geriatric populations
  • Three + years with Detox
  • Two + years with Alzheimer's and Dementia clients
  • Two + years working with elderly
Certifications
  • Peer Support Specialist Arizona State Certification, Food Handlers Certification, Level One Fingerprint Clearance Card, current CPR/First Aid.
Work History
Recovery Specialist 12/2018 to 03/2019
Connections AZ, UPC Phoenix, AZ
  • Builds patient empowerment through recognition individualization.
  • Worked to lessen the instance of seclusion and restraint by building therapeutic alliance and by exercising least restrictive means whenever possible. 
  • Demonstrates a high level of emotional intelligence.
  • Aids in patient's treatment planning, support,resources, housing, coordination of care and discharge planning.
Behavioral Health Technician - BHT 03/2017 to 2018
Behavioral Staffing Phoenix, AZ
  • South West Behavioral - Crisis Recovery Unit - CBI- BHT duties
  • Marc Resource Center - BHT duties - 3/2017 - 1/2018
  • Concentric Health Solutions - 1/2018 to 1/2019
  • Progress notes, Acuity checks, Admissions and Discharges, Facilitating Groups
  • Monitored psychiatric medications and recommended clinical interventions when needed. 
Peer Recovery Coach - Overnight 01/2017 to 03/2017
RI Recovery Internantional RRC Peoria, AZ
  • Act as an Advocate for the needs and rights of every client.
  • Ability to teach/train recovery information and recovery tools.
  • Utilized Avatar program for Individual Progress Notes.
Youth Organization For You Leader 07/2014 to Current
Child and Family Support Services Phoenix, AZ
  • Motivational speaker at community service project-related professional conferences and meetings.
  • Developed curriculum for innovative programs and activities based on analysis of community needs and interests.
  • Served as liaison within the community for Behavioral Health issues with professional, business and civic groups, community organizations and individuals.
Education
Associate of Arts: Communications Current Glendale Community College - Glendale, Arizona
Volunteer Experience
  • Phoenix Zoo - Animal Assistant Volunteer 2012
  • Tolleson Senior Center - Kitchen and Aid Volunteer 2009
  • Boys and Girls Club - Volunteer 2009
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