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Licensed insurance professional dedicated to providing superior customer service.  A proven track record of sales success with years of turning prospective clients into loyal life-time and long-term customers.
  • Client relations expert
  • Casualty auto insurance
  • Customer advocate
  • Retirement planning
  • Cold calling
  • Self-motivated
  • Skilled negotiator
  • Excellent communication skills
08/2017 to 11/2017
Insurance Producer HGS Roswell, GA.
  • Enrolled consumers on the Federally Facilitated Marketplace into health and welfare benefits.
  • Explained eligibility requirements.
  • Explained tax consequences and Modified Adjusted Gross Income.
  • Explained the benefits available to consumers in the marketplace.
  • Explained the difference between HMO, PPO and EPO organizations.
  • Complied with all HIPAA, PII, Federal and State rules and regulations.
01/2017 to 08/2017
Insurance Producer Chime Solutions Morrow, GA
  • Enrolled eligible employees into health and welfare benefits.
  • Checked eligibility status of employees.
  • Explained eligibility requirements.
  • Explained health and welfare benefits available to eligible employees.
  • Explained the difference between PPO, HMO and EPO organizations.
  • Processed special enrollments.
  • Complied with all HIPAA, PII, Federal and State rules and regulations.
04/2011 to 04/2016
Licensed Insurance Producer Primerica Financial Services Waukegan, IL.
  • Sold life, accident and health insurance.
  • Sold mortgages and other financial products.
  • Gave asset management presentations to prospective clients.
  • Recruited, hired and trained new agents.
  • Promoted to management.
  • Managed licensed agents.
01/2008 to 04/2011
Licensed Insurance Agent, Marketing Manager International Association of Benefits Waukegan, IL.
  • Sold life, accident, health, dental, legal and hotel savings plans to small businesses, corporations and individual consumers.
  •  Met with small businesses, corporations and individual consumers to discuss benefits needs.
  • Gave presentations to individual consumers, small businesses and corporations.
  • Assisted with new marketing strategies and consumer acquisition.
  • Implemented new marketing strategies.
  • Recruited, hired, trained and managed new agents.
Education and Training
Associate of Science: Business Administration Robert Morris University Waukegan, IL, United States Graduated Summa Cu Laude
This resume is created in 7 minutes.
An honorable discharge veteran with 8 years of combined experience with procurement, inventory, and customer service. I managed a budget over $10,000.00 with no frauds reported while performing my duties to the best of my abilities.
  • Effective Listener
  • Detail Oriented
  • Microsoft Word
  • Diligent Record Reviewer
  • Great Organizer
  • Type 50 wpm 
Primerica Indianola, Missississippi Insurance Producer 04/2018
• Primary responsibility is to solicit life insurance to needed families.
• Salary is commission only.
• Supervisor: Mrs. Karl Ann Love
• Contact Information:
SubTeachUSA Paragould, AR Substitue Teacher 01/2017 to 10/2017
• A patient Standby Substitute Teacher
• Managed a classroom of 15 students that were in the 3rd grade.
• Salary was $10.00 per hour.
• Dedicated 7 work hours to the job position.
• Administrator: Mrs. Tammy Winn
• Contact Information:
Holy Mentoring LLC Greenville, MS Life Coach 02/2012 to 06/2014
• Self-Employed Life Coach
• Inspired 3 people to go for their dreams.
• Salary was $0.00
• Supevisor: Tretobia James
• Contact Information:
Naval Construction Battalion Four Port Hueneme, California Warhouse Custodian/Mail Handler 02/2013 to 06/2014
• Expedited the issuing of 200 non-defective consumable items to avoid setbacks in vital daily operations.
• Inspected 500 letters for legitimacy. The verification process protected addressees from potential harmful packages.  
• Impeccable management of receipts valued at $30,000.00 aided with a quicker fiscal year closeout process.
• Improved the time management of delivery packages from 5 business days to 4 business days.
• Salary was $36,000.00 per year.
• Dedicated 40 hours per week to the position.
• Supervisor:Cristobal, V E (LSCS)
• Contact Information:N/A

Commander Fleet Activity Okinawa Okinawa, Japan Supply Personnel 12/2011 to 02/2013
• Performed diligent inventory inspections on security supplies worth an estimate of $50,000.00.
• Self-initiated 2 out of 4 inventory inspections with minimal supervision from leadership. 
• Implemented a Microsoft Excel spreadsheet for a list of updated supplies that were in stock.
• Effectively communicated with the team within 12 hours of finding expired supplies and defective materials. 
• The 12 hour reporting procedure assisted the leadership with handling expired items in a timely manner.
• Established a better organized security storeroom due to commitment towards inventory inspections.
• Salary was $35,000.00 per year.
• Dedicated 40 hours per week to the position.
• Supervisor:Jenkins, B E (MACS)
• Contact Information:N/A

3RD Marine Logistic Group Okinawa, Japan Logistic Specialist 08/2010 to 12/2011
• Analyzed 100 purchase requests for compliance with federal acquisition regulations.
• Monitored financial expenditure reports on a weekly basis to help the leadership make appropriate financial decisions.
• Collaborated with management to oversee a yearly budget that surpassed $400,000.00.
• Aided the crew with executing an improved spending plan by keeping them informed on the fiscal year obligations.
• Salary was $34,000.00 per year.
• Contributed 40 hours per week to the organization.
• Supervisor: Quintanilla, E A (LSC)
• Contact Information: N/A
Expeditionary Combat Readiness Center Djoubti, Africa Logistic Specialist 09/2009 to 07/2010
• Reviewed more than 80 purchase requisitions for accuracy of prices, quantities, and warranties.
• Input purchase requests into the database within 3 to 5 days of submission to the Supply Office.
• Carefully filed more than 80 micro purchase requests according to military instructions.
• Turnover to new staff was speedy due to a flawless filing system.
• Salary was $36,000.00 per year.
• Committed 40 hours per week to the company.
• Supervisor: Anthonissen, R T (SHC)
• Contact Information: N/A
Headquarters Supreme Allied Commander Transformation Norfolk, VA Recieving Storekeeper 08/2006 to 09/2009
• Quickly received and issued more than 100-line item supplies to respect each division deadlines.
• Communicated professionally with vendors to gather tracking information for more than 50 critical purchase orders.
• Verified invoices and packing slips on site to assists the team with avoidance of erroneous payments to supply source.
• Awarded a Letter of Commendation for outstanding job performance.
• Salary was $29,000.00 per year.
• Diligently performed 40 hours per week.
• Supervisor:: Bonilla, T A (SKC)
• Contact Information:N/A

Carl Vinson (CVN 70) Bremerton, WA Purchase Agent 02/2004 to 03/2006
• Procured 200 micro-purchase request valued at $70,000.00 to support the continuation of important organizational responsibilities.
• Compliance of federal acquisition lead to 0 percent fraud while serving as a Government Purchase Card Holder.
• Awarded Navy Marine Corp Achievement Medal for task performance.
• Salary was $26,000.00 per year.
• Dedicated 40 hours per week to the company.
• Supervisor:Evans, J M (SKC)
• Contact Information: N/A

Master of Arts: Theology 2017 Saint Leo University, Saint Leo, Flordia • 36 Credit Semester Hours
Bachelor of Arts: Business Adminstration 2015 Saint Leo University, Hampton, VA
• 186 Credit Semester Hours
Associate of Applied Science: Business Administration 2007 ECPI University, Newportnews, VA, US • 67 Credit Semester Hours
1. Ms. Demetria Stokes
    Title:  Friend
2. Mrs. Jessie Young 
    Title: Supervisor of the PRBC Decorating Committee
3. Mrs. Janet Spears
    Title: Sunday School Teacher
This resume is created in 7 minutes.
Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
  • Energetic work attitude
  • Sharp problem solver
  • Courteous demeanor
  • Invoice processing
  • Customer service expert
  • Top sales performer
October 2017
February 2018
Farmers Insurance Elk Grove, CA Insurance Producer Interviewed prospective clients to learn about their financial needs and to discuss any existing coverage. Processed applications, payments, corrections, endorsements and cancellations. Called 60 warm leads each week to expand client base.

January 2017
August 2017
Verizon Authorized Retailer – Victra Sacramento, CA Sales Consultant Participated in various incentive programs and contests designed to support achievement of production goals. Took daily inbound calls and key entered orders, faxes, backorders and credit memos for assigned accounts and clients. Consistently meet and exceeded department expectations for productivity and accuracy levels.
August 2016
December 2016
Cricket Wireless Authorized Retailer Sacramento, CA District Manager Developed department's first incentive performance plan which motivated staff and resulted in a 23% increase in sales. Managed team of 10 of professionals. Mentored, coached and trained 10 team members.
Education and Training
Roseville High School Roseville, CA, United States High School Diploma: Basic
Kash Career College Sacramento, CA, United States Certification : CNA
This resume is created in 7 minutes.
Professional Summary
Licensed Property and Casualty Insurance professional with extensive experience in sales, prospecting, lead generation, and training new agents. Seeking a position offering new challenges and opportunities for career growth and advancement. 
  • Customer service-oriented
  • Detail-oriented
  • Bilingual in Spanish
  • Superior organization ability
  • Sales experience
  • Staff training and development
  • Goal-oriented
  • Property Insurance
  • Personal Insurance
  • Excellent communication skills
  • Friendly demeanor
  • Strong work ethic
  • Outstanding interpersonal skills
  • Data entry
  • Technical aptitude
  • Proficient in all Word products including Excel and Office. 
Work History
Licensed Insurance Producer/Office Manager 06/2015 to 08/2017
Preferred Choice Insurance Agency Elmwood Park, New Jersey
  • Closed an average of 10 new sales per week.
  • Calculated premiums and established payment methods for sales.
  • Identified and solicited sales prospects in agency databases.
  • Evaluated leads obtained through direct referrals, lead databases and cold calling.
  • Modeled exceptional customer service skills and appropriate diagnostic sales techniques.
  • Finalized sales and collected necessary deposits.
  • Collected all premiums on or before effective date of coverage.
  • Negotiated new and renewal production goals with business development manager.
  • Calculated quotes and educated potential clients on insurance options.
  • Mentored four entry-level brokers.
  • Followed up with customers on unresolved issues.
  • Addressed an average of 40 customer inquiries and complaints each week.
Sales Associate 07/2014 to 11/2015
Express Fashion Sunrise, Florida
  • Greeted customers in a timely fashion while quickly determining their needs.
  • Recommended merchandise to customers based on their needs and preferences.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
  • Responded to customer questions and requests in a prompt and efficient manner.
  • Contacted other store locations to determine merchandise availability.
  • Engaged with customers in a sincere and friendly manner.
  • Completed all cleaning, stocking and organizing tasks in assigned sales area.
  • Built relationships with customers to increase likelihood of repeat business.
Associate of Arts: Accounting 2017 Universidad Adventista de las Antillas - Mayagüez, Mayagüez, Puerto Rico
NJ Property and Casualty Resident License