Highly motivated and focused person. Strongly skilled with communication and relationship building. Able to manage time sensitive projects and new challenges while working independently and in team environments. Multi-task oriented, reliable, creative and organized. Experienced in business management and strategies.
Handling and processing confidential patient information. Assisting with medical and dental procedures. Managing supply inventory, insurance claims and records, patient dictations and charts. Researching insurance providers to verify patient's eligibility and benefits and obtaining authorization for necessary procedures. Responding to telephone inquiries from clients, vendors and the public. Coordinating complex schedules and monthly calendar obligations for Doctors. Responsible for negotiating and closing deals with patients. Providing comprehensive administrative and clerical support. Improving organization of the daily workflow for best efficiency.
Developed lessons and planned each day's flow to encourage maximum student learning and enrichment in the Portuguese language for kids. Scheduled tutoring appointments.
Scheduled appointments, organized inventories, ensured the store was well maintained. Requested supplies to replenish merchandise. Delivered excellent customer service by greeting and assisting each customer. Maintained daily record of all transactions.
Exchange student program in the USA, through the offer of work and study participation in courses to assist the development of the English language. Organized activities and maintained kids schedules.
Approved or denied personal loan requests made by customers. Processed insurance policies, cashier, telemarketing, collections and billing.
From 1999 to 2007, I worked multiple jobs with required skills in:
Management: Maintained a clean and safe establishment, managed inventory, coached employees to business standards, executed payroll at a restaurant.
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