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  • Team leadership
  • Self-motivated
  • Document scanning
  • Report writing
  • Conflict resolution
  • Materials preparation
  • Public speaking
  • Strong verbal communication
  • Superb obsevstion skill
Professional Summary

Protective Services professional bringing 5 years' experience working in different facilities. Able to execute each task with composure and as discreet as possible not to detour other customers/ employees  Meticulous guard, excellent at juggling multiple tasks and working under pressure. Broad industry experience includes Healthcare, Nightlife, and corporate settings. BSIS trained and certified unarmed Guard. Motivated security professional with solid experience managing all levels of  projects.

Work History
Lead Secuirty Guard, 05/2018 to Current
Safeway Distribution Center Tracy, California
  • Enforced General Services Administration (GSA) policies by anticipating potential security breaches.
  • Monitored security camera system day and night to protect lives and property.
  • Responded quickly and effectively to all security violations and duress alarms.
  • Patrolled commercial property and the associated parking garage.
  • Directed guests around the building and answered questions regarding accessibility.
  • Took down each trucks information from license to truck number and route information onto a log,
Security Supervisor, 01/2017 to 06/2018
Sandwich Cousin Tracy, CA
  • Investigated all security, identification, and clothing violations.
  • Maintained accurate and detailed logs of all events that occurred during each shift.
  • Prevented crimes through careful observation and investigation of suspicious and unusual behavior.
  • Directed guests around the building and answered questions regarding accessibility.
  • Oversaw a team of up to 20 security officers and managed administrative duties, including scheduling and performance evaluations.
  • Detected and apprehended any unauthorized personnel to protect the bartenders as well as cooks and waitresses.
  • Noted and followed up on any unusual behavior.
  • Poured and prepared mixed drinks for customers daily and created new libations that drew in clientele.
  • Checked customers' identification to confirm they met legal drinking age.
  • Handled $5,000 cash on daily basis, which built trustworthiness and loyalty with owners.
  • Increased bar revenue by 20% through development and marketing of featured cocktails.
  • Trained 20 new security officers in a three month period.
Door Guard, 03/2016 to 02/2017
Banta Inn Tracy, CA
  • Patrolled exterior and interior of premises.
  • Enforced dress codes and refused objectionable attire.
  • Ejected unruly patrons from premises.
  • Called police to report criminal acts.
  • Noted and followed up on any unusual behavior.
  • Processed and logged accurate and detailed incident reports.
  • Directed guests around the building and answered questions regarding accessibility.
  • Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
Bouncer, 01/2015 to 03/2016
Crocodiles Night Club Modesto, CA
  • Directed guests around the building and answered questions regarding accessibility.
  • Maintained accurate and detailed logs of all events that occurred during each shift.
  • Investigated all security and safety violations.
  • Responded quickly and effectively to all security violations and duress alarms.
  • Noted and followed up on any unusual behavior.
  • Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
  • checked identification and identified fake ids
  • Monitored alarm systems to detect any unauthorized entries into protected areas.
  • Called police to report criminal acts.
  • Ejected unruly patrons from premises.
High School Diploma: 2007
Del Campo - sacramento
BSIS Guard Card Certification: Secuirty, 2019
Valley Guard - Online

Currently holding an active BSIS Guard card

  • BSIS Guard Card
  • 2010 "Honored Hero" of San Joaquin county Red Cross
  • Principals honors Senior Year at Del Campo High School 2007'
  • Certified Guard through BSIS
This resume is created in 7 minutes.
Professional Summary
Motivated customer service specialist with over 8 years retail experience in a fast-paced, team-based environment.
Bilingual Spanish/English
  • Goal-oriented
  • Customer-oriented Food Server
  • Trusted Key Holder
  • Strong client relations Team Player MS Windows proficient
  • Retail merchandising specialist
  • Bilingual in English/Spanish
  • Sales experience
  • Strong work ethic
Work History
Assistant Manager, 03/2017 to Current
United Pacific San Diego, CA
  • Greet customer entering the store to ascertain what each customer wanted or needed.
  • Provide and elevated customer experience to generate a loyal clientele Routinely answered customer questions regarding merchandise and pricing.
  • Built long-term customer relationships and advice customers on purchases and promotions.
  • Develop reputation as an efficient service provider with high level of accuracy.
  • Stocking merchandise in shelves as needed.
  • Preparing end of day paperwork and closing store.
  • Maintained established merchandising standards, including window, sales floor and promotional displays.
Key Holder, 01/2015 to 01/2017
99 Cents Only Stores Valencia, CA
  • Operated a cash register for cash,check and credit card transactions with 100% accuracy.
  • Stocked and replenished merchandise according to store merchandising layouts.
  • Priced merchandise stock shelves and took inventory of supplies.
  • Cleaned and organized the store, including the checkouts desk and displays.
  • Alerted customers to upcoming sales events and promotions.
  • Completed all points of sales opening and closing procedures, including counting the contents of the cash register.
  • Handled all customers relations issues in a gracious manner and in accordance with company policies.
  • Educated customers about the brand to incite excitement about the company's mission and values.
  • Worked with the management team to implement the proper division of responsibilities.
Assistant Manager, 09/2011 to 09/2014
Gladstone Enterprises Inc Sylmar, CA
  • Worked with the management team to implement the proper division of responsibilities.
  • Determined customers needs by asking relevant questions and listening actively to the responses.
  • Answered customer telephone calls promptly and in an appropriate manner.
  • Maintained established merchandise standards, including window, sales floor and promotional displays.
  • Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
Host/Server, 05/2004 to 06/2011
Sizzler Steakhouse Van Nuys, CA
  • Consistently provided professional , friendly and engaging services.
  • Skilfully promoted items on beverages list and restaurants specials.
  • Followed all safety and sanitation policies when handling food and beverages to uphold proper health standards.
  • Routinely supported other areas of the restaurant as requested, including answering phones and completing financial transactions for other staff.
  • Set dining tables according to type of events and services standards.
  • Guide guest through menus while demonstrating thorough knowledge of the food , beverages and ingredients.
Security Guard / Bouncer, 06/2003 to 05/2004
Mj's Night Club Silver Lake, CA
  • Monitored and authorized entrance and departure of employees and visitors.
  • Circulated among visitors, patrons and employees to preserve order and protect property.
  • Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences.
  • Monitored and reported suspicious activities to local authorities.
Travel Agent, 04/2002 to 04/2003
University Travel Burbank, CA
  • Arranged domestic and international travel plans and itineraries, including flight, car services and restaurant reservations.
  • Monitored compliance with size limitations guidelines for the carry-on baggage program.
  • Issue travel and hotel vouchers for passengers on overbooked and cancelled flights.
Call Center Representative, 03/1999 to 02/2002
AFEX Money Express Encino, CA
  • Managed high call volume with tact and professionalism.
  • Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment.
  • Developed all process control and metrics for daily management of the Call Center.
  • Improved call center functionality and service capacity by resolving customer complaints efficiently and quickly.
High School Diploma: 1998
James Monroe High School - Los Angeles
Business James Monroe - North Hills
This resume is created in 7 minutes.
Versatile Project Manager who thrives in dynamic, challenging and fast-paced professional environments. Assertive and enthusiastic with a diverse background and an unsurpassed work ethic.
  • Financial reporting
  • Contracts
  • Improving Product Quality
  • Exceptional Interpersonal Skills 
  • Analytical Problem Solver
  • Team Leadership
  • Deadline-Driven
  • Critical Thinking
  • Conflict Resolution
  • Leading Large Organizations
  • Recruitment 
  • Compensation/Payroll 
  • Customer Service 
  • Time Management 
Bachelor of Arts, Criminal Justice 2018 University of Winnipeg Winnipeg, MB, Canada
  • Coursework includes: Criminal Law, Policing in Canada, Ethics in Criminal Justice, and Aboriginal People and the Law 

BBA, Business Administration 2016 University of Winnipeg Winnipeg, MB, Canada
  • Coursework Includes: Ethics in Managements, Human Resource Management, Production and Operations Management, Leadership and Fairness, and Commercial Law 
Work Experience
Housing Contractor Jul 2017 to Current
JB Vista Homes Pitt Medows, BC
  • Ensuring customer satisfaction by providing highest quality of products by ensuring all equipment was properly installed and working correctly. 
  • Responsible for promoting safe and clean working environment
  • Planning all phases of a construction project from beginning to end 
  • Estimating cost of material, labour, machinery, and any other expenses
  • Preparing a timetable to present to clients to illustrate a project timeline 
  • Interacting with other professionals and tradesmen 
  • Ensuring the safety of employees and other workers on a job site
  • Providing guidance and job tasks to workers and overseeing job performance 
  • Providing employees with motivation and encouraging quality work
  • Following laws and regulations to make certain that a project site is up to code 
  • Completing necessary paperwork, including legal permits and new work orders 

Security Bouncer Aug 2015 to May 2017
Independent Security Winnipeg, MB
  • Patrolling the facility and serving as a general security presence and visible deterrent to crime and rule infractions 
  • Continuously monitoring security cameras and fire, building and alarm systems
  • Monitoring patron behaviour and level of intoxication 
  • Verifying identification of patrons 
  • Performing pat-downs to verify a person is not carrying a weapon or contraband 
  • Acting in a professional manner when asking patrons to leave 
  • Removing obnoxious, overly intoxicated, and offensive persons 

Teaching Assistant Sep 2014 to Jan 2017
University of Winnipeg Winnipeg, MB
Courses include: Ethics in Management, Human Resource Management, and Introduction to Business 
  • Organizing and managing over 100 students each term
  • Creating course schedules, exams, and administrative documents
  • Coordinating all student activities and ensuring student satisfaction 
  • Tutoring and assisting students individually or in small groups in order to help them master assignments and to reinforce learning concepts presented by the professor 
  • Invigilating exams and quizes 
  • Marking assignments, projects, and examinations
  • Creating spreadsheets and tabulating grades 
  • Lecturing students on course materials 
  • Being available for student questions and concerns 
  • Responding to emails and notifications in a timely manner 
Resident Assistant Sep 2014 to May 2016
University of Winnipeg Winnipeg, MB
  • Promoting and sustaining organic leadership by maintaining positive peer-leader relationships and supporting the goals of residents 
  • Providing a safe and secure learning and living environment
  • Promoting healthy lifestyles 
  • Providing students tenants with crisis intervention 
  • Acting as an emergency resource 
  • Providing routine house activities 
  • Resolving disputes, and mediating conflicts 
  • Dealing with behaviour problems 
  • Facilitating meetings 
  • Enforcing university rules and policy regulations 
  • Coordinating and implementing residence-wide programs 
  • Promoting residence life within the university 
Home Theater Sales Specialist Aug 2012 to Jul 2013
Best Buy Abbotsford, BC
  • Describing the use and operation of merchandise to customers
  • Receiving and processing cash and credit payments for in-store purchases
  • Sharing product knowledge with customers while making personal recommendations
  • Maintaining friendly and professional customer interactions 
  • Maintaining and creating positive relationships with co-workers
  • Assigning duties and tasks to other staff members 
Volunteer Experience
Abbotsford Arts Academy                                                                                        Jun 2017 - Current 
  • Teaching Students the art of Bhangra in a variety of methods 
  • Showing compassion and concern for the well-being of dancers
  • Choreographing and teaching dance routines 
  • Supervising students 
  • Arranging for team travel to competitions and performances 
Athletic India Football Club                                                                                  Jun 2017 - Sept 2017
  • Planning and supervising training sessions to develop general fitness and specific soccer skills 
  • Motivating the team to play at their best 
  • Arranging for team travel to games and tournaments 
  • Managing team scheduling for practices and games 
  • Communicating with players and parents
  • Educating players on proper warm-up and stretching techniques 
Siloam Mission                                                                                                        Sept 2014 - May 2017​
  • Sorting through and organizing donations into designated areas in a timely manner 
  • Serving and preparing meals, and drinks  
  • Managing the clothing store, including cashier duties 
  • Posting signage 
  • Assisting clients in applying for ID, health cards, and housing 
Fraser Valley Regional Library                                                                               Sept 2011 - Jul 2013
  • Reading to and with children of various ages 
  • Creating administrative documents 
  • Posting signage
  • Compliling records 
  • Sorting and shelving books 
This resume is created in 7 minutes.
Professional Summary

Hard working and reliable individual looking for an opportunity to assist you in your organization. Displays a proven ability to build repeat clientèle. Meticulous employee, excellent at juggling multiple tasks, and great at working under pressure. Excellent customer service skills and possesses the ability to learn quickly. Ready, willing, and able to undergo any and all training, and/ or certifications needed to perform my duties to the highest degree.

Work Experience
Patient and Resource Transport 03/2013 to Current Bellin Health Green Bay, WI

Greet customers and assigned each car a parking space while providing excellent customer service, assist customers into wheelchairs and into Bellin as needed. Drove vehicles to and from the valet parking lot with care and precision.

Server 05/2012 to 03/2013 Mackinaws Grill and Spirits Green Bay, WI

Served food and drinks to customers, while providing excellent customer service. Maintained a vast knowledge of the menu and beverage items, also used a point of sale computer system daily. Frequently sold features and specials, while also upselling other products.

Server/Bartender 12/2008 to 05/2013 Jasper Ridge Brewery Ishpeming , MI

Similar duties as above, with added responsibilities of bartending. Balanced the register at the end of the night and made sure there were no errors. Also studied beer brewing to know as much about the product I was selling as possible. Built repeat clientèele at our weekly trivia night.

Bouncer 10/2008 to 12/2008 Kelly's Bar Oshkosh, WI

I checked identification and sometimes removed unruly customers from the bar. I had to stock items and clean at the end of the night.

Server 11/2007 to 08/2008 Jasper Ridge Brewery Ishpeming, MI

Same duties as above.

Education and Training
Did Not Complete: Nursing 2013 Northeast Wisconsin Technical College Green Bay, WI

Studied for two semesters, left school to reconsider my career choice.

Did Not Complete: Nursing 2011 Northern Michigan University Marquette, MI

Studied there for three semesters, left school to move to Green Bay, WI.

Transfered : Nursing 2008 University of Wisconsin-Oshkosh Oshkosh, WI

Studied there for one semester, left school to return home.

High School Diploma: College Prep 2008 Ishpeming High School Ishpeming, MI

Graduated with a 3.4 GPA, was an honor roll student every quarter, and got a 23 on my ACT.

References available upon request.