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Education
Associate Of Science: Law Enforcement: Fish And Wildlife Emphasis Butte College - Oroville, CA In Progress
Associate of Arts: Environmental Studies Santa Monica College - Santa Monica, CA In Progress
Atascadero High School - Atascadero, CA Class of 2012
Work History
Front Desk Associate TriFit Club & Studios - Santa Monica, CA 10/2018 - 12/2018
  • Assist gym customers with various customer service related questions and processes 
  • Maintain clean gym workspaces 
  • Open and close gym and gym facilities in an orderly and efficient manner
  • Create, maintain, and edit gym memberships within a complex computer software
Cadet Santa Monica College - Santa Monica, CA 03/2017 - 07/2018
  • Perform routine foot patrols to help ensure safety of college students
  • Provide security and backup to special job details including, but not limited to: graduation ceremonies, working undercover and other school events
  • Organize and maintain clean workspace
  • Complete clerical work and paperwork as assigned
  • Report any suspicious activities taking place on campus
Park Aide II (Seasonal) Lopez Lake Recreation Area - Arroyo Grande, California 04/2016 - 08/2017
  • Dates of employment: 04/2016 - 08/2016, and 06/2017 - 08/2017 (due to seasonal work)
  • Managed wildlife such as bears and snakes to maintain the safety of campers
  • Provided excellent customer service and built strong rapport with campers to maintain a positive relationship with the public.
  • Received outstanding work performance review.
Qualifications/Skills
  • Excellent communication skills
  • Strong reading and writing skills
  • 6 years of customer service experience
  • CPR/AED Certificate (valid til Spring 2019)
  • Title 22 First Aid Certified (valid until Spring 2019)
  • Strong work ethic under pressure

This resume is created in 7 minutes.
Education
Montclair State University, Montclair N.J. 2014-2018
Candidate for a Bachelor of Arts degree in Justice Studies with a concentration in Justice Systems and International Justice 
Candidate for a Minor in Arabic
GPA: 3.48/4.00
Experience
Project GO (Global Officer) 06/2016 to 08/2016
  • Studied Arabic in Jordan for 7 weeks
  • Participated in community services events in Jordan
  • Assimilated into the culture, explored native monuments, and lived with a host family
New Jersey National Guard 03/2015 to Current
  • Completed 14 weeks of basic training in Fort Benning, Georgia
  • Secret Security Clearance
  • Attends Monthly Drill
Seton Hall ROTC Cadet/Battalion Commander 01/2015 to Current
  • Responsible for the training and attendance of 90 cadets
  • Oversee and delegate responsibilites of the battalion 
  • Attend weekly leadership labs 
The Sabalauski Air Assault School Fort Campbell, TN Student 08/2017 to 09/2017
  • Earned Additional Skill Identifer Badge
  • Air Assault qualified
CULP (Cultural Understanding Leaderhsip Program) Dakar, Senegal Cadet 08/2017 to 08/2017
  • Performed humanitarian work in a variety of schools
  • Attended and engaged in various cross-cultural experiences
  • Helped build rapport between the United States and Senegal
Skills
  • Basic understanding/conversation of Modern Standard Arabic 
  • Knowledge of public safety with regards to national security and local police
  • Microsoft Office
  • Experience in organizing and facilitating community events
  • Leadership and public speaking
Community Service
  • Planned and executed Phi Alpha Psi Senate 5k Run/Walk for Veterans as head of the committee 
  • Community service chair for Montclair State Justice Study Club
  • Member of the Montclair Public Safety "Walk-Back" Program Escorted Students on campus between 10PM to 4AM to ensure safety
  • Volunteered with New Jersey Special Olympics
Extra-Curricular Activities
  • Montclair State Rugby Team, September 2015 - May 2016
  • Montclair State Rugby Club Secretary, September 2016 - May 2016

This resume is created in 7 minutes.
Professional Summary
Senior Manufacturing Technician with 6 years of experience in the pharmaceutical industry. Strong leader who demonstrates management skills required to effectively meet organizational goals on time and on budget. Expertise in managing teams 30+ employees; while overseeing production rooms, training, materials inspection, coordinating, organizing and planning daily production activities. A decisive and effective production professional skilled in leading cross-functional teams to meet customer demands and deadlines.
Skills
  • Certified Safe Start Trainer
  • Knowledge of all current state, federal, and local standards and regulations, e.g., FDA, CFRcGMPs, SOPs, OSHA, and DEA.
  • Qualified Forklift Driver
  • Proficient in Microsoft Word, Excel, PowerPoint, Auto Desk, Track Wise, Blue Mountain.   
  • HAZMAT training
  • American Red Cross First Aid, CPR, BLS and AED certified.
  • Strong math, writing, and analytical/problem solving abilities.
  • Exceptional interpersonal and communication skills
  • Qualified investigative writing Tech.
  • Effectively interface with other departments in the absence of management.
  • Participated in new project development.


Work History
Senior Manufacturing Technician Endo Healthcare-PAR Pharmaceutical - Huntsville, AL 01/2012 - 12/2017
  • Held various job titles starting out as a Manufacturing Technician I, promoted up to current position as a Senior Manufacturing Technician.
  • Investigated and implement ideas for quality improvement, increased productivity and cost reduction.
  • Managed documentation of and training on production procedures and work instructions.
  • Verified that all process control procedures were being documented and followed at all times.
  • Planned, directed, coordinated and assigned manpower to meet aggressive production schedules.   
  • Addressed all personnel issues promptly and professionally.
  • Directed improvements in safety, product quality, service and cost efficiency.
  • Directed the manufacturing process and operational efficiency procedures to achieve goal of first run capability.
  • Met aggressive production and safety goals while minimizing equipment downtime.   
  • Oversaw the production process and managed the production schedule.
  • Ensured that all health and safety guidelines were followed.
  • Communicate effectively with the management team regarding production and/or personnel issues.
Retail Sales/Stock Merchandiser Old Navy - Huntsville, AL 11/2010 - 06/2012
  • Participated in various incentive programs and contests to support achievement of production goals consistently met and exceeded department expectations for productivity and accuracy levels.
  • Described use and operation of merchandise to customers.
  • Opened and closed the store, including counting cash, opening and closing cash registers.
  • Placed special merchandise orders for customers.
  • Demonstrated that customers come first be serving them with a sense of urgency.
  • Maintained friendly and professional customer interactions.   
  • Organized and set up store with upcoming promotions.
  • Provided help in different departments when needed.
Senior U.S. Army Cadet United States Army Reserve - Normal, AL 01/2009 - 05/2013
  • Completion of LDAC (Leader Development and Assessment Course) with a score of satisfaction.
  • Directed logistical training procedures in accordance with military regulations.
  • Prepared daily, weekly and monthly situational reports for higher headquarters.
  • Supervised all logistical functions supporting a battalion of 20 Army Reserve Soldiers.
  • Identified and resolved equipment shortages.
  • Supported senior ranking officials in logistics decision making.
Education
Bachelor of Science: Sociology Alabama Agricultural and Mechanical University - Normal Current
  • Recipient of ROTC Army Scholarship
  • Coursework includes: Speech and communication, Economics, Psychology and Chemistry.
Bachelor of Science: Industrial Engineering (Courses Taken) South Carolina State University - Orangeburg 2006-2009
  • Junior Transfer 
  • Recipient of Academic Scholarship
  • Recipient of Football Scholarship
  • Coursework in Industrial Engineering, Manufacturing Engineering Management, Mathematics, Biology and Operation Research.
High School Diploma: Glenn Hills High School - Augusta, GA 2006

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Summary
Demonstrated ability to complete tasks accurately despite interruptions and competing demands.
Skills
  • Advanced computer proficiency (PC and Mac)
  • Microsoft Office Certified 
  • QuickBooks Online literate
  • Workers' compensation knowledge
  • Keyboarding at 65 WPM
  • Quickbooks Bank reconciliations  ​
  • Liability insurance knowledge
  • Conducting risk assessments
  • Personnel mentoring
  • Coordinating training
  • Training and presentations
  • Supervision
  • Inspection readiness
  • Social media & online marketing
  • Payroll
  • Ethical approach to finance
  • Record-keeping
  • Time management
  • Self-directed 
  • Professional and mature
  • Strong problem solver
  • Project planning
  • Physical education instruction
  • Planning and organization
Accomplishments
Protective Services
  • Applied safety procedures and policies as outlined in Department Safety Manual.
Documentation
  • Wrote and edited documents to keep staff informed on policies and procedures.
  • Increased office organization by developing more efficient filing system and customer database protocols. 
  • Modified manual reporting & manual timesheets by implementing Quickbooks Online & T-Sheets for a more accurate and efficient reporting.  
  • Created a Company website & added the company to Google Maps so that online marketing could be more successful. 
  • Reduced the number of hours needed to accomplish office tasks
Experience
Texas Army National Guard May 2019 to Current 2nd Lieutenant
Houston, TX
Houston Battalion Army ROTC June 2017 to May 2019 Cadet
Houston, Texas
Commissioned as a 2nd Lieutenant
Received extensive leadership training in order to commission
Cadet Company Commander: Responsible for 40 cadets
Cadet Signal Officer: Responsible for communications
Cadet 1st Sergeant: Lead Physical Training for the whole Company under the guidance of my Cadet Company Commander
Ministry of Divine Child Jesus April 2017 to December 2018 Board Member
Houston, Texas
Answered email and social media messages according to prescribed policies.
Modified ads to align with target demographics and increase click rates.
Updated web pages and social media profiles to reflect proactive strategies and engage customers.
Prepared and presented various ad campaigns.
Increased social media reach by creating Facebook pages and implementing new marketing strategies targeting niche audience.
Wrote agendas and notes and sent out automatic notifications for upcoming meetings.
Central City Automatics LLC May 2016 to May 2017 Office Manager
Cypress, Texas
1 year of management experience.
1 year of office experience.
Ensured that team member responsibilities were defined and understood.
Established and maintained effective communication system.
Monitored ongoing expenses relative to budget projections.
Identified and drove creative solutions for problems.
Recruited, retained and developed staff.
Assessed the need for new or enhanced systems and applications.
Planned, coordinated and controlled daily operations of the organization.
Documented business requirements, functional specifications and training procedures. Implemented processes to streamline workflow.
Acceptance Now March 2015 Sales Associate
McAllen, Texas
Cold-called prospective customers to build relationship.
Greeted store customers promptly and responded to questions with knowledgeable service.
Completed documentation for product and service sales.
Maintained productive relationships with existing customers through exceptional follow-up after sales.
Established new customer accounts.
Estimated and quoted prices, credit and contract terms, warranties and delivery dates.
Negotiated details of contracts and payments and prepared sales contracts and order forms.
Primary Services October 2013 to August 2014 Call Center Associate
Houston, Texas
Estimated and quoted prices, credit and contract terms.
Addressed customer service inquiries in a timely and accurate fashion.
Built customer loyalty by placing follow-up calls for customers who reported product issues.
Collected customer feedback and made process changes to exceed customer satisfaction goals.
Provided accurate and appropriate information in response to customer inquiries.
Demonstrated mastery of customer service call script within specified timeframes.
Education
University of St. Thomas 2019 Bachelor of Arts: Philosophy Houston, TX, United States
South Texas College 2017 Associate of Arts: Criminal Justice McAllen, Texas, United States
Vice-President of Catholic Student Union Club
Marketing Officer of X-Presate
Gary Job Corps Center 2012 Office Administration Sand Marcos, Texas, United States Continuing education in Office Administration
Certifications
Microsoft Word Specialist Certified in Word, PowerPoint & Excel
Internet  and Computing Core  Certification (IC³) 
Quickbooks Pro-Advisor Certification