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Career Focus

Security professional who upholds high ethical standards and is honest with supervisors, employees and customers at all times regarding suspicious events and security questions.. Handles multiple responsibilities simultaneously while providing exceptional customer service. Responsible Cashier experienced at managing front of store needs in busy environments. Seeking role of increased responsibility where strengths in service and sales will be valuable.

Core Qualifications
  • Energetic work attitude
  • Enthusiastic
  • Courteous demeanor
  • Strong Organizational skills
  • Active Listening Skills
  • Professional appearance
Accomplishments
  • Multi-tasking: Utilized two cash registers at in tandem to maximize customer flow.
  • Maintained high traffic/customer satisfaction during low staffing days.
  • Installed wiring and electrical appliances for commercial sites with a 25% ahead of-schedule rate.
  • Trained a fellow colleague whom later became Head Cashier
Work Experience
United Security services, INC New York, NY Security Officer 05/2019 to Current
  • Monitor CCTV
  • Conduct bag checks through X-Ray Baggage Scanner
  • Issue Visitor Passes
  • Patrol Lobby and Bathrooms
  • Ensure safety of guest when on Lobby Post
  • Ensure emergency doors are locked
  • Constantly patrol the Hotel
  • Respond to calls for service in a timely manner
  • Assign calls for assistance
  • Challenged suspicious individuals accessing restricted areas to prevent unauthorized entry
  • Monitored 131 security cameras as well as alarm systems
Madison Security Group Inc Bronx, NY Security Guard 04/2017 to Current
  • Patrol premises regularly to maintain order and establish presence
  • Monitor and authorize entrance of vehicles or people in the property, remove wrongdoers or trespassers from the area
  • Secure all exits, doors and windows after end of operations, check surveillance cameras periodically to identify disruptions or unlawful acts, investigate people for suspicious activity or possessions
  • Respond to alarms by investigating and assessing the situation
  • Provide assistance to people in need, Submit reports of daily surveillance activity and important occurrences
Lenwich New York, NY Cashier 03/2015 to 05/2016
  • Opened and closed store, which included counting cash drawers as well as making cash deposits
  • Educated customers on products and service offerings
  • Kept the main floor clean and maintained neat and orderly product display
  • Highly trained and proficient with POS systems
  • Managed and trained 4 employees
  • Stocked and organized products
Education and Training
Working towards Associates : Liberal Arts Expected in 2021 Borough of Manhattan Community College, New York, NY, United States
High School Diploma: Technology Norman Thomas High School , New York City , United States
Security Officer City Investigative Security School, New York, NY, United States

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Professional Summary

To obtain a Police Officer position so that I may utilizing my expertise to ensure the safety of their employees,  , visitors, and the community. I am reliable, dedicated, and physically fit and I am skilled at patrolling, investigating and following up incidents. I am available to work various shifts including weekends, holidays, and travel if needs.

Officer well-versed in identifying potential risks and using common sense in high-stress situations with extensive knowledge of law enforcement practices, investigation techniques and security equipment operation with a successful background in law enforcement and escort services. Expertise in conducting investigations and writing detailed reports. 

  •  Skilled in providing exceptional security monitoring, including knowledge of surveillance protocols and CCTV equipment. Focused and detail-oriented with a proven history of mitigating risks and utilizing reasoned decision-making in high-pressure situations.
Skills

SKILLS

Proficient in, Windows, Excel, QuickBooks

Italian Army - Arma dei Carabinieri (Italian Military Police), 4 years - honorable discharge.

Security Guard Certificate Security personnel training Interrogation techniques Certified in First Aid

ALICE Basic Certification Training for Healthcare

ALICE Basic Certification Training for House of Worship

Security Clearance : TWIC Card

AED Training

Security Officer Registration Act (S.O.R.A.) Certified New Jersey

Valid U.S. Passport

Firearms training

Physical restraint training

Self-defense expert

Expertise in crisis intervention techniques Cognitive Behavioral Therapy (CBT) expert Seclusion procedures professional

Investigations expert

Security Officer Registration Act Certified New York State

Security and Firearms Certification, New York State Unrestricted

Police: Driver Car Patrol

Mental Health First Aid For young Adult

Traffic control

Trained to drive Segway

Training information Management

system New York State Homeland

Security & Emergency Service

Security License Connecticut Pistol Permit Connecticut

Team leadership

Security team management

Work History
Security Officer Tarrytown Command Center, 10/2018 to Current
New York State Thruway Division Tarrytown, NY
  • Monitored security camera system day and night to protect lives and property.
  • Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
  • Monitored and reported suspicious activities to local authorities.
  • Monitored central alarm system for fire, intrusion, and duress alarms and responded when needed.
  • Monitored and authorized entrance and departure of employees and visitors.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
  • Monitored building access and identified all officials and employees before authorizing their entrance.
Armed Security Officer On Call, 07/2007 to Current
Rga Security Nyack, NY


  • Armed Officer at Nyack and Nanuet Synagogue and investigation of suspicious and unusual behavior.
  • Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
  • Responded to calls in both routine and emergency situations.
  • Prevented crimes by immediately reporting all unusual, unauthorized and illegal activity on the premises.
  • Directed guests around the building and answered questions regarding accessibility.
  • Monitored alarm systems to detect any unauthorized entries into protected areas.
Supervisor, 01/2018 to 04/2019
Century Protective Services Inc. Armonk, NY

Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.

Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences. Denied entrance to the building to unauthorized persons.

Inspected equipment, structures and materials to identify the cause of errors and defects.

Monitored and authorized entrance and departure of employees and visitors.

Monitored and reported suspicious activities to local authorities.

Monitored central alarm system for fire, intrusion, and duress alarms and responded when needed. Secured all doors in the office and main building after hours.

Security Officer, 08/2016 to 11/2018
Command Security Corp Valhalla, NY


Secured all doors in the office and main building after hours.

Detected suspicious activities and watched for criminal acts and rule infractions.

Monitored and authorized entrance and departure of employees and visitors.

Circulated among visitors, patrons and employees to preserve order and protect property.

Denied entrance to the building to unauthorized persons.

Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas. Trained in substance abuse, co-occurring disorders, and the effect of employment and housing issues on mental health.

Security Officer, 09/2013 to 10/2018
Nyack School District Nyack, NY


Responsibilities include patrolling of the High School and its grounds. Reporting and investigating suspicious activity.

Ensuring the safety of students and staff.

Screening visitors, crowd control, and directing traffic.

Accompany students to after-school sporting events to guarantee their safety

Conducted 20 security audits per month to identify potential problems related to physical security, staff safety and asset protection. Fire Drill 

and Lockdown Drills

Security Officer, 07/2014 to 10/2016
G4S Secure Solutions Inc. Nyack Hospital Nyack, NY


Provide security services in Nyack Hospital Emergency Room and Psychiatric Observation Unit.

Monitor patients who may be a danger to themselves or others.

Intervene and deescalate emotional, physical, and violent situations.

Ensure safety of patients, families, and staff throughout the hospital by direct observation and closed circuit monitoring.

Monitored and evaluated unit performance on key security issues, recommending corrective action programs where appropriate.

                             

Restaurant General Manager & Excutive Chef, 03/2001 to 04/2015
Lanterna Tuscan Bistro Nyack, NY

Start up, growth, and daily operations of a full service award winning restaurant.

Duties included food preparation, food and beverage management, guest relations, public relations, and advertising/marketing.

Responsible for staffing, management, and staff retention - proudly employing many staff for the full 14 years of operation.

Dining room manager; greeted customers, reservations/ table management, and quality table service.

Oversaw kitchen operations; food preparation, food quality, and maintenance of health department regulations. Remained calm and composed in stressful situations and assuaged unhappy customers in order to ensure customer satisfaction.

Education
BBA: Business Administration And Management Culinary Arts Coursework Hotel And Restaurant Administration Coursework, 1977
F .Martini Culinary School - Montecatini Terme Pistoia Italy
Master of Science: LAW, 1979
Universita Bologna Alma Mater - Bologna Italian
  • Professional development completed in Italian Law
Associate of Applied Science: Private Investigator Penn Foster Career School - Scranton, PA

Investigative Training Certification

Gang and Drug Investigation Tactics seminar Coursework in Counseling and Social Work Effective Interview Techniques seminar

Certifications

Rockland County Civilian Police Academy 2016 New York Armed/Unarmed certification Security Officer License,New Jersey Certification SORA/SIRA license. Orangetown Police Auxiliary & South Nyack Grandview- trained in crowd control, traffic control, self defense, arrest and containment procedures, and defensive driving. American Heart Association CPR, AED, and First Aid Certified

Auxiliary Police Officer focused on maintaining order and public safety, responding to emergencies, protecting people and property and promoting positive community relations. CPI Crisis Prevention Institute

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Summary

Experienced Facilities Manager with excellent client and project management skills. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences.

Summary of Qualifications
  • CPR/AED Certified
  • Firearm licensed in District of Columbia, Maryland and Virginia
  • Unarmed security:  DCJS state of Virginia
  • Excellent communication
  • Computer proficient
  • Experience in site-selection analysis
  • CCTV surveillance
  • Report writing
Experience
Beacon Hill Staffing | Washington, DC Facilities Coordinator 06/2018 - Current
  • Aid senior leadership during the executive decision-making process by generating daily reports to recommend corrective actions and improvements.
  • Assist with  and supervise coordination of cubicle moves and special events.
  • Identified and solved complex problems impacting operations management and business direction.
  • Tagged, organized and stored physical files.
  • Generated shipment invoices, prepared packages and set up courier deliveries for customers.
Allied Security | Washington, DC Security Officer 01/2017 - Current
  • Monitor security cameras and fire, building and alarm systems.
  • Report all incidents, accidents and medical emergencies to law enforcement.
  • Patrolles the facility and served as a general security presence and visible deterrent to crime and rule infractions.
  • Issue security badges and visitor passes to all guests.
  • Monitored loading dock and recorded all activity in a daily officer report.
ICMCARC | Washington, DC Facilities Manager 06/2017 - 12/2017
  • Oversaw building improvements to update facilities and meet tenant requirements.
  • Coordinated with onsite managers, liaison officers and other outside agencies regarding safety and preventive maintenance.
  • Led investigations into system issues and planned fixes to minimize downtime and control costs.
  • Answered all building emergencies and directed an efficient response.
  • Planned maintenance activities in accordance with budget limitations, building use needs and operational requirements.
HBC Management Service | Alexandria, VA Security Officer 01/2016 - 12/2017
  • Checked passes and credentials of persons seeking to enter the property.
  • Performed thorough X-ray screenings.
  • Inspected parking lot to verify that vehicles were properly parked and displayed parking permits.
  • Monitored loading dock and recorded all activity in a daily officer report.
  • Communicated with supervisors regarding any issues that occurred while on duty.
  • Issued security badges and visitor passes to all guests.
American Operations Corporation | Chantilly, VA Facilities Manager 01/2008 - 06/2016

• Provided direct interface and frequent communication with government points of contact and multidisciplinary teams including architects, engineers, and construction specialists.
• Duties included data gathering, analysis, testing and concept development, space and occupancy planning, updating the facilities management process, and transition management.
• Project Manager for NAVSEA HQ physical office moves, furniture installations, and reconfiguring work areas.
• Coordinated with and supervise staff that performs cubicle moves and special event setups in various buildings.  Ability to interpret blueprints and specifications.
• Serve as a key customer service lead processing approximately 60 parking requests per day for visitors, contractors and government personnel for over 4,500 spaces at NAVSEA HQ/Washington Navy Yard base.
• With government approval, responsible for distributing parking permits and DOD decals; monitor and update MS Excel file retaining parking data on a weekly basis and communicate irregularities to the Facilities Manager.
• Monitor Facilities "HelpDesk", answering over 40 customer service calls per day from NAVSEA HQ personnel regarding AC/Heating problems, plumbing issues, employee accidents, etc.

Connecticut Bar Association | New Britain, CT Facilities Coordinator 07/2006 - 02/2007

• Managed building security, access, and office keys; stayed on call
for building emergencies.
• Assisted with setting up and breaking down conference rooms; participated in safety committee
meetings and implemented measures to increase safety awareness; managed utilities and
energy conservation.
• Made daily bank deposits and delivered weekly backup tape to safe deposit box; scheduled and
coordinated delivery service pickups; checked incoming deliveries for completeness and
condition, and distributed as required.
• Researched alternatives for minimizing shipping costs; assisted in inventory control; ordered all
office and media supplies staff; provided assistance to and backup support for the production
specialist.
• Managed office moves, coordinated with company employees in cubicles for office reconfiguration; interfaced with property manager regarding any issues; attended staff meetings and other meetings as assigned.

Education and Training
Fairmont State University | | Fairmont, WV, United States Bachelor of Arts in Criminal Justice

This program provided expertise in law enforcement, investigations, corrections, criminal law, research and theory.  

U.S. Army | United States Supply Armor Specialist

•Receiving, inspecting, loading, segregating, and delivering installation supplies and equipment.
•Operating unit-level computers
•Preparing all unit and organizational supply documents.
•Maintaining automated supply system for accounting of organizational and installation supplies and equipment.
•Issuing and receiving small arms
•Securing and controlling weapons and ammunition in security areas
•Scheduling and performing preventive and organizational maintenance on weapons
•Coordinating supply activities
•Posting transactions to organizational and installation property books and supporting transaction files

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Professional Summary
Efficient and experienced professional with over four years hands-on experience working directly with patients, clients and the public within law enforcement and security organizations. Accountable and responsible with a strong focus on client satisfaction.
Experience
Lab Assistant
February 2019 to Current
Allina Health River Falls Hospital River Falls, WI
  • Welcome patients and perform check-in process
  • Manage all patient orders including outside and internal orders
  • Verify and manage patient orders for completeness and follows up as needed
  • Perform scheduling, ordering and releasing as appropriate
  • Specimen collection and phlebotomy supply maintenance
  • Perform venipuncture and capillary puncture
  • Label specimens correctly following all procedures and protocols
  • Continual stocking, rotating and requesting phlebotomy supplies
  • Assist other lab personnel as needed
  • Utilize EPIC, Excellian, Onbase, PACS, VERTEX, and EMI
Scheduling Coordinator/Imaging Assistant
October 2015 to February 2019
United Hospital Saint Paul, MN
  • Assisted radiologists, technologists, patients and families
  • Coordinated and set up medical procedures
  • Managed department policies, documents and training material
  • Trained all new employees
  • Communicated between hospitals, clinics, physicians, nurses and other health care professionals for continuation of patient care
  • Managed inventory levels of medical supplies/equipment for department
Quality Control Assistant
July 2012 to October 2015
St. Paul Radiology Saint Paul, MN
  • Assisted neuro radiologists by completing patient orders 
  • Collected prior imaging and prior reports for comparisons 
  • Acted with urgency to ensure exam turn-around times were met
  • Utilized EPIC, Excellian, Onbase, PACS and EMI
Reserve Officer/Volunteer
March 2009 to March 2011
White Bear Lake Police Department White Bear Lake, MN
  • Performed a variety of public safety roles
  • Offered emergency aid, security and vital protection to citizens
  • Accompanied and assisted Police Officers
  • Participated in details to enforce being safe and sober when operating a motor vehicle
  • Patrolled city parades, festivals and the polar plunge
  • Transported prisoners, assisted in arrests and traffic enforcement
  • Maintained proficiency in the use of police equipment
Security Officer
January 2009 to January 2012
Securitas Security Services USA/American Security Roseville, MN
  • Performed interior and exterior building security patrols
  • Provided effective customer service for all internal and external customers
  • Responded to complaints and solved problems efficiently 
  • Authorized access to the facility
  • Record and data entry for all incident reports and company protocols/procedures
  • First responder to all types of emergencies
  • Monitored and operated equipment and CCTV camera systems to ensure security
  • Completed incident reports
PCA
May 2005 to November 2014
Lifeworks Eagan, MN
  • Transported clients to appointments
  • Built strong and trusting rapport with clients and loved ones
  • Developed daily activities to keep clients involved with society 
  • Provided supervision and assistance for clients health and safety
  • Recorded client status progress, regress and challenges
  • Administered medication
Education
Bachelor of Science : Biology, Expected in 2021 University of Wisconsin-River Falls River Falls, WI, United States In progress
Associate of Arts : Liberal Arts/Criminal Justice Anoka-Ramsey Community College Coon Rapids, MN, United States