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Efficient and organized Private Investigator possessing a high level of integrity and work ethic. Experience in high level insurance claim investigations, child custody investigations, background checks, collecting and documenting evidence in detailed reports, interviewing persons of interest, conducting neighborhood canvasses, customer service, and testifying to the NYS Workers' Compensation board.
Bachelor of Arts: Criminology (Con. Law Enforcement)
Le Moyne College - Syracuse, NY
  • Dean's List, Criminology Club, Club Rugby, Invited by the Vice President to represent Le Moyne in front of Congress for Student Lobby Day
Work History
04/2017 to Current
Security Officer Green Mountain Concert Services
  • Promote and maintain a safe environment for employees and guests
  • Write detailed security reports

11/2015 to Current
Private Investigator Invex Investigation Agency Inc New York
  • Responsible for investigating complex NYS Workers' Compensation claims
  • Interview Claimants, Co-workers, neighbors, and anyone involved with the claim
  • Collect evidence including statements, court documents, criminal records, and pictures
  • Type concise and accurate reports depicting all aspects of investigation
  • Self-manage a flexible schedule with ever-changing times, locations, and conditions
  • Perform covert andmobile surveillance on subjects suspected of fraud 
  • Testify in New YorkState courts to validate findings of investigation as evidence

08/2014 to 11/2015
Private Investigator G4S Compliance & Investigations New York
  • Conducted general claims investigations such as statement taking and interviews
  • Represented the company to clients and court personnel
  • Performed surveillance for New York State Insurance Fund
  • Drafted detailed and thorough investigative reports
This resume is created in 7 minutes.
Professional Summary
Dedicated and accomplished professional with 10 plus years of excelling at solving complex problems, multi-tasking, prioritizing, planning, and directing.  Motivated to delivering high quality results while growing within the organization.  Proven  ability to  interface  with  executives,  clients,  and  customers  to  meet  customer expectations  and requirements.  
Core skills and knowledge

Client Relationships

Strong work ethic

Strong communication (verbal/written)




Security Management

Compliance standards

Goal oriented

Highly motivated

Talent Acquisition & Training

Administrative support

Process Improvements



Team building/teamwork

Process Improvements

Work History
Site Security Manager, 03/2015 to Current
U.S. Security Associates Inc Cranberry Twp, Pennsylvania, United States
  • Successfully manage the client site security through leadership, guidance, and support of its 800 plus personnel, contractors, and public.
  • Successfully manage 10 full-time and 4 part-time security personnel through coaching and development.
  • Successfully developed and implemented process improvements to facility security management through emergency responses, crisis management, and incident management.
  • Successfully executed security refinements to the one million square facility while engaging with vendors to upgrade all physical security equipment, ID badge access systems, and multiple surveillance cameras.
  • Manage the databases of numerous EHS training certifications, manuals, observations, and inspections to meet compliance standards.
  • Initiated cost cutting to reduce personnel by 5% while maintaining security efficiency of the client's facility protection. 
  • Provide EHS rules and regulation compliance to contractors/visitors/personnel through guidance.
  • Developed job descriptions, sourcing candidates and interviewed in order to qualify the best candidate.
  • Evaluated employee performance, set goals, and developed improvement plans which reduced turnover by 30%.
  • Facilitated and developed strong candidate relationships for ongoing external referrals.
  • Initiated on-board orientation program materials for new employees.
  • Maintained employee personnel files, recruitment files, and hourly time records.
  • Provided a strong work ethic and immediately responding to any communication with client representatives and/or employees 24/7 for any issue of the facility.
Operational Manager, Quality Assured Cleaning Inc Columbus, Ohio, United States
  • Successfully managed 15 client sites simultaneously with an annual operating budget of $5 plus million dollars.
  • Successfully managed billable tracking reports and revamped account receivables to monitor cash flow systems more efficiently. 
  • Successfully managed  and  monitored  60  plus  employees  productivity  and provided greater  on-­hands  training,  coaching, and  development  which resulted  in  reduced  product  costs  of  7%  and  greater  efficiency.
  • Successfully developed  job  descriptions, sourcing candidates and conducted interviews on all open positions to better assess qualifications, personal character, and work ethic.
  • Initiated  new-­hire  orientation,  re-­training,  and  on-­going  meetings  with personnel  which  reduced  turnover by  30%.
  • Evaluated  employee  performance,  set  goals,  and  developed  improvement plans.
  • Increased  cross  sales  by  10%.
  • Consulting  with  clients  weekly  to  grow  client  relationships.
  • Provided a strong work ethic and immediately responding to any communication with client representatives and/or employees 24/7 for any issue of the facility.
Investigative Analyst, U.S. Office of Personnel Management Federal Investigations Pittsburgh, Pennsylvania, United States
  • Handled in-depth investigative oversight and analyst of national security investigations and complex personnel security investigations.
  • Preformed complex reviews of national security investigations through analytical review.
  • Reviewed counter-intelligence and counter-terrorism cases that were referred to the Counter-terrorism team on as needed basis.
  • Coordinated with other departments within FIS to improve processes of case review and adjudications.
  • Provided mentoring to new employees for work processes. 
Investigator, U.S. Office of Personnel Management Federal Investigations Chicago, Illinois, United States
  • Conducted case briefing, interviewing, leads, patterns, and inconsistencies on individuals involving national security and public trust.
  • Prepared detail-oriented documentation through gathering and formulating into a systematic, clear and concise report of investigations consisting of national security.
  • Communicated with managers and representatives at various U.S. Government organizations, contractor facilities, and law enforcement agencies to develop and maintain an effective working relationship. 
  • Mentored new training agendas for new investigators.
Investigative Contract Analyst, 2006 to 2009
U.S. Office of Personnel Management Federal Investigations Pittsburgh, Pennsylvania, United States
  • Handled market research on companies, products, and/or services, analyzing findings, and preparing reports on industrial capability and market changes.
  • Handled the reviewing and summarizing of product descriptions, contract line items, and performance metrics at the initiation of each acquisition action to ensure the best value to the Federal Government.
  • Supported government cost analysis for acquisitions (request for quotes/bids, requests for proposals, contract modifications, etc.) to reduce governmental spending.
  • Supported in the preparation of effective evaluation criteria and worksheets. Along with participating in technical evaluations and negotiations, writing and review of statement of work (sow), preparing correspondence required for all stages of the acquisition process in support of the FIS mission.
  • Initiated a contract SOW of a support courier contract of 10 plus million dollar (annually) that delivered case material to and from multiple locations.  
Security Officer, 07/2017 to Current
G4S Secure Solutions Cranberry Twp, PA
  • Provide 
  • Accurately documented, researched and resolved customer service issues.
Bachelor of Science: Business Management, 2006
Robert Morris University - Moon Twp, Pennsylvania
This resume is created in 7 minutes.
Professional Summary
Experienced Accredited Health Care Fraud Investigator with over 30 years' experience in the health insurance industry. Program Integrity Analyst who employs excellent communication skills in writing reports and collaborating with government regulators. Background includes fraud, waste, and abuse investigation and data mining.
  • Familiar with fraud statutes and regulations
  • Data analysis
  • Data validation
  • Advanced computer skills
  • Organized
  • Analytical thinker
  • Skilled multi-tasker
  • Detailed report writing
  • Ethical and honest
  • MS Office
  • Highly motivated
  • Types minimum of 60 WPM
  • Accredited Health Care Fraud Investigator
Work History
Senior Investigator, 04/2018 to Current
Aetna Better Health of Kentucky Louisville, KY
  • Reviewed and analyzed suspicious and potentially fraudulent insurance claims.
  • Drafted investigative reports covering all phases of the investigation in each case.
  • Established productive working relationships with public officials and law enforcement officers.
  • Partnered with legal counsel on litigation cases.
  • Collaborated with the claims department and industry anti-fraud organizations to resolve claims.
  • Documented all investigation activity and presented reports to management.
  • Investigated claims involving potential and suspected fraudulent activities.
Program Integrity Analyst, 03/2018
Advancemed Nashville, TN
  • Reviewed and analyzed suspicious and potentially fraudulent insurance claims.
  • Drafted investigative reports covering all phases of the investigation in each case.
  • Documented all investigation activity and presented reports to management.
Senior Investigator, 06/2012 to 04/2017
Well Care Health Plans Inc Tampa, FL
  • Reviewed and analyzed suspicious and potentially fraudulent insurance claims.
  • Drafted investigative reports covering all phases of the investigation in each case.
  • Established productive working relationships with government regulators, law enforcement, and other professional organizations.
  • Ran special projects and initiatives.
  • Prepared referral packages to government regulators.
  • Partnered with legal counsel on litigation cases.
  • Collaborated with the claims department and industry anti-fraud organizations to resolve claims.
  • Documented all investigations activity and presented reports to management.
  • Kept current on all agency and state policies, rules, regulations, and statutes.
  • Presented information at professional forums.
  • Trained and mentored team members and other Compliance Department associates.
Financial Operations Consultant, 06/2009 to 02/2012
Anthem Blue Cross and Blue Shield Louisville, KY
  • Monitored and analyzed financial, statistical, and operational data trends.
  • Developed, produced, and analyzed financial statements by region.
  • Researched and resolved accounts payable discrepancies.
  • Identified and investigated variances to financial plans and forecasts by interpreting financial results.
  • Diagnosed, troubleshot, and resolved network and system problems.
  • Balanced Financial Income Systems (FIS) on a daily basis.
  • Performed system analysis, documentation, testing, implementation, and user support for FIS balancing.
Investigative Analyst, 06/2005 to 06/2009
Anthem Blue Cross and Blue Shield Louisville, KY
  • Monitored data to identify patterns that suggested fraudulent activity.
  • Collaborated with Government and private agencies.
  • Participated in conducting trend analysis.
  • Gathered and collected information from a variety of sources.
  • Compiled monthly reports on case activity for management.
  • Analyzed claims data to identify fraudulent claims.
  • Obtained multiple data warehouse knowledge.
  • Supported team ad-hoc data requests.
Investigator, 01/2002 to 06/2005
Anthem Blue Cross and Blue Shield Louisville, KY
  • Reviewed and analyzed suspicious and potentially fraudulent insurance claims.
  • Drafted investigative reports covering all phases of the investigation in each case.
  • Established productive working relationships with law enforcement and other professional organizations.
  • Partnered with legal counsel on litigation cases.
  • Collaborated with the claims department and anti-fraud organizations to resolve claims.
  • Documented all investigation activity and presented reports to management.
  • Kept current on all agency and state policies, rules, regulations, and statutes.
Associate of Arts: Criminal Justice, 2017
University of Phoenix - Phoenix, AZ
  • 3.86GPA
This resume is created in 7 minutes.
Professional Summary
Results-oriented federal law enforcement professional with 30 years experience who works well under pressure both individually and as part of a team. Exceptional investigation, managerial and communication skills. Innovative and adaptable professional seeking an advanced position in a corporate legal setting.
  • Organized and detailed
  • Extensive knowledge in criminal justice system, courts and laws
  • Experienced professional writer and editor
  • Skillful NCIC, ACJIS, Lexus/Nexus, Westlaw and other computer search databases
  • Professional demeanor
  • Veteran backgroung investigator and iterviewer  
  • Clear communicator of complex ideas to judges, committees, agents and staff 
  • Accomplished court  presence and testified in hundresd of federal criminal cases
  •  Maintained a Top Secret Security Clearance
Work History
United States Probation Office Senior United States Probation Officer | Montgomery, Alabama | 2007 - 2017
  • 10 years experience in the pre-trial services unit.  Interviewed defendants to obtain background information and complete detailed, verified  and accurate reports to federal judges and made recommendations to the the judge to determine if defendants should be detained or released on bond.. 
  • Investigated and made recommendations on defendant's referred for pre-trail diversion program. Monitored their compliance after entry into the diversion program and recommended successful completion, extension, or termination in accordance with policies and federal law.
  • Served as the Sentencing Guidelines Specialist. Over 10 years experience in investigating complex federal sentencing cases before U.S. District Courts. Interviewed offenders, family, and investigators to collect background information on the defendant and to determine facts of cases pending before federal courts. Analyzed federal sentencing guidelines, statutes, and case law to determine an appropriate sentencing range for federal judges.
  • Prepared complex pre-sentence reports for federal court judges to assist them in imposing a sentence. Reports contained confidential information regarding a defendant's personal, financial, medical, mental health, substance abuse, and criminal history. Reports require accurate grammar and editing skills. Reviewed reports for other officers prior to submission to judges. Appeared at sentencing hearings in federal court to support my findings regarding the completed presentence report. Made factual and legal arguments before the Court to support my reports findings and calculations. 
  • Investigated and coordinated with victims of federal crimes to determine victim impact and any required or appropriate restitution issues.  Interviewed victims and their representatives (parents of minors or attorneys) to arrange payment of restitution. Appeared in federal court at sentencing to make recommendations as to amount of restitution and the impact on the victims.
  • Served as the Location Monitoring Specialist for the Middle District of Alabama. Managed the location monitoring (house arrest) program for the district. Was responsible for training and monitoring three other officers who were assigned to the the location monitoring program. Collaborated and coordinated with with the Administrative Office of Courts to reconcile issues with location monitoring equipment and monitoring techniques.  
  • Monitored and supervised between 40-50 high-risk federal offenders (sex, firearms, drug, and repeat offenders) to make sure they complied with court-ordered conditions of release, including substance abuse and mental health treatment.  Monitored their treatment and coordinated with treatment providers to determine their compliance and progress level. Collected and trained officers on substance abuse testing modalities.
  • Conducted computer searches of defendants, using NCIC, ACJIS, Lexus/Nexus, Westlaw, and other programs. 
  • Worked with defendants/offenders while on supervision to assist them with needed social improvement skills (educational, employment assistance, parenting skills)and tracked their progress. 
  • Worked with multiple social service agencies to maintain an accurate list vendors and recruited new vendors to be used by the federal probation office.
  • Investigated violations of criminal laws and violations of supervision of court impose conditions of release. Interviewed witnesses and subjects, collected evidence, prepared affidavits and subpoenas for search warrants and records, conducted searches, prepared written reports of investigation, and testified in federal court on hundreds of cases.
  • Developed, published and implemented district's first location monitoring policy. Coordinated with various federal, state and local law enforcement authorities to maximize offenders compliance with supervision conditions.
  • Instructed and trained federal judges, federal judge's law clerks, and other federal and state law enforcement officers in federal sentencing practices, restitution,issues and laws.
  • Conducted computer searches with a variety of electronic search tools to manage sex offenders risk to the community.
  • Managed all equipment inventory and district's $75,000 budget. Monitored and maintained compliance with federal contracting policies.
  • Responded 24 hours a day (7 days a week) to possible violations and supervision issues.
  • Developed courses in line with the curriculum requirements of the U.S. Probation Office, to include creating a syllabus and teaching objectives.  

U.S. Probation Office U.S. Probation Officer | Spokane, Washington, Montgomery, Alabama | January 1994 - April 2007
  • Collected and verified background information concerning persons charged with federal crimes and prepared detailed reports for federal judges with recommendations about sentencing individuals convicted of federal offenses or who violated the terms of supervision. Communicated effectively and professionally with federal judges and other agencies.
  • Supervised and managed a variety of persons placed on federal supervision. Monitored their compliance with federal court ordered conditions of supervision. Reported any violations of their conditions to the Court.  Used various investigative techniques to reduce risk to the community and referred offenders to appropriate treatment programs.
  • Served as the Firearms Instructor and Officer Safety (defensive tactics) Instructor for the probation office in Spokane, Washington, and Montgomery, Alabama. 
Poth-Willott Inc Investigator | January 1990 - January 1994
  • Initiated, managed, and conducted investigations concerned with the misrepresentation of workman compensation claims, violations of corporate policies and procedures, and other security related matters.
  • Conducted physical and electronic surveillance to gather evidence during investigations.
  • Responsible for collecting, maintaining, and preserving evidence, and providing such evidence to court officials and corporate representatives (ie. attorneys, claims adjusters, and security administrators).
  • Prepared written reports detailing investigations.
Air Force Office of Special Investigations Special Agent | January 1988 - January 1990
  • Directed, planned, and coordinated major criminal, fraud, and counterintelligence investigations.
  • Conducted necessary investigative actions including gathering and preserving evidence, interrogations, interviews, and testifying in courts-martial.
  • Prepared complete reports of investigations for appropriate USAF commanders.
Master of Science Criminal Justice Troy State University Troy, Alabama | 1988
Bachelor of Science Criminal Justice Troy State University Troy, Alabama | 1987
Additional Information
  • HONORS: Deans list, Presidents List, Honor Roll, Gamma Beta Phi Honor Society, Mortor Board ( Senior Class Honor Society), Criminal Justice Honor Society.
This resume is created in 7 minutes.
Seasoned Financial and Risk/Compliance professional with experience in AML Compliance, Transaction Monitoring, KYC, Enhanced Due Diligence (EDD), and Project Management Extensive experience in SAR preparation and alert/case investigations in both retail and correspondent banking environments. Thorough knowledge and understanding of the laws and regulations applicable to money laundering, including the  FATF's 40 Recommendations, Bank  Secrecy  Act  (BSA),  The  USA  Patriot  Act,  OFAC  requirements,  FinCEN  requirements,  Currency Transaction Reports (CTR) and Suspicious Activity Report (SAR) requirements.
Professional Experience
AML OPS Analyst
February 2017
CitiFinancial Fort Mill, SC
  • Analyze escalated case investigations from Surveillance Team to determine and confirm suspicious activity conducted within client accounts or involving CITI customers and prepare SARs (Suspicious Activity Report).
  • Prepare and draft SAR and Supplemental narratives for a variety of case including LOA Fraud (letter of authorization), subpoena, 314(a), 314(b), checks, wires, and cash withdrawals.
  • Demonstrate a high degree of proficiency in multiple product groups: Retail, GTS, Cross Border, CPB/IPB, FIU.
  • Conducts research utilizing internal and external public and private databases to compile a portfolio of information on funds transfer and or check instrument products/transactions.
  • Develops strong and productive work relationships with others: analysts, peers, management, Quality Assurance, Production Support, Project Management, etc.
    SAR/Quality Assurance AML Investigator
    February 2014 to February 2017
    Cheops Consulting Houston, TX
    • Conducted to rough analysis of suspicious retail and correspondent banking activity with adherence to the US Patriot Act.
    • Reviewed account activity conducted with non-bank financial institutions such as Credit Card Companies and Third Party Payment Processors.
    • Reviewed and evaluated the banks AML policies and procedures; maintained awareness of industry trends, legislative changes, etc.
    • Monitor, reviewed and as necessary escalated or closed cases based on the Cross-trained designated associates on AML functions such as CTR filing requirements and SAR.
    • Conducted complete investigation from initial detection of suspicious activity to the filing of theSAR directly with FINCEN.
    • Worked on multiple work streams concurrently including Project Management projects.
    • Organized project teams, reporting on current state of project, gap analysis, and remediation phase of project.
    Project Manager/Senior Auditor/Analyst
    May 2012 to February 2014
    Cognops Denver, CO
    • Managed QA analysts and their deliverables of Know-Your-Customer (KYC), CDD, and EDD profiles for high quality standards; and monitored metrics to achieve weekly productivity targets.
    • Provided final narratives and research for escalated cases requiring compliance advisement for a conclusive decision of client retention. Monitored daily team activity for the achievement of production goals
    • Maintained consistency and quality of assigned functions according to established policies and procedures.
    • Determined requirements of audit reviews on files in the review of Suspicious Activity Reports (SARs) or Suspicious Incident Reports (SIRs) for the purpose of detecting and reporting suspicious activity.
    • Investigated relevant information assessed to report unusual client activities which might relate to sanctioned individuals, money laundering or terrorist financing
    Senior AML Analyst
    December 2011 to May 2012
    Metlife Bank Dallas, TX

    • Analyzed bank transactions to determine the presence of fraud, money laundering, and terrorist financing for correspondent banking clients, in association with Sections 312, 313, and 319 of the US Patriot Act.
    • Adjudicate alerts from the transaction monitoring (TM) system Actimize/ NorKom /Net Reveal.
    • Investigated Inherently High Risk customer types and potentially High Risk customer types.
    • Reviewed account activity conducted with non-bank financial institutions such as credit card companies, third party payment processors, MSBs, insurance companies, Securities Broker-Dealers, etc.
    • Reviewed account activity conducted with non-financial businesses and professions such as Casinos, Travel Agencies, Vehicle Sellers, etc.
    • Prepared case files for review with supporting documentation.  When necessary filed Suspicious Activity Reports (SARs). 
    • Utilized  additional  systems,  tools  and  where  required  contacted  business  personnel  to develop a detailed case to objectively conclude if the activity in question is suspicious.
    • Interfaced  with  banking  personnel  and/or  law  enforcement  to  obtain  information  related  to  the  clients transactions.
    FIU Investigator
    March 2010 to December 2011
    Fannie Mae Dallas, TX
    • Utilized broad expertise and unique knowledge of leading and performing assignments related to planning, conducting, and documenting inquiries into allegations or appearance of conduct violating federal laws, regulations, or corporate standards.
    • Performed difficult investigations of suspected or alleged violations of the firm's Code of Business Conduct, company policies, or federal laws and/or state regulations concerning criminal and/or civil investigations, fraud and proprietary properties. Capable of applying state and federal securities laws, rules, regulations, and statutes to any portfolio review.
    Professional Training
    Proficient  with  a  vast  array  of  programming  languages,  concepts  and  technologies,  including  but  not limited to: Actimize, Fiserv, Pneuron, Case Management, NorKom, World check,  MS Office Outlook, Excel, Word, PowerPoint, AML Manager, AML Solutions, Lexis Nexis, Ingenix, File Net, Helpdesk Certified, LPS, I-Desk, Citrix, Mantas, SAS, SQL, Agent Desktop, Fidelity, AUS, FHA Connection, Informatica, Knoll, AAcer /Pacer, Network Fundamentals, Java, ALS, DID, Lotus Notes, CaseTracker, etc.
    ACAMS Certified        
    Mortgage Fraud Investigator Certification 2011 
    Clark Atlanta University Degree Pending    
    This resume is created in 7 minutes.
    Professional Summary
    Seeking a career in which I can utilize my skills and learning experiences in a manner that will help me advance in the company.
    • Cellular phone data analysis
    • Surveillance techniques
    • Crime scene photography
    • Evidence processing
    • Detailed report writing
    • Arson Investigation
    • Video extraction
    • Interview and Interrogation
    • Computer forensics
    • Ethical and honest
    • Fast Learner
    • Hard worker
    • Attention to detail
    • Calm in crisis situations
    Work History
    Criminal Investigator, Current
    Pulaski County Sheriff Office Little Rock, AR

    • Conduct complex investigations relating to crimes against persons
    • Investigate crimes such as Homicide, Rape, Sexual Assaults, Child Abuse, Battery.
    • Specialize in Arson Investigations.
    • Interview witnesses and suspects.
    • Process crime scenes and evidence.
    • Testify in court.
    • Documentation and reports.
    • Obtain subpoenas and search warrants.
    • Obtain arrest warrants.
    • Train new investigators.
    • Collected and preserved physical evidence, photographs and laboratory submissions.
    • Planned and conducted financial and organized crimes investigations.
    • Directed criminal investigations of crimes such as sexual assault, robbery, theft and homicide.Carefully documented statements, observations and evidentiary materials.
    • Conducted interviews with witnesses, victims and suspects.
    • Kept current on all agency and state policies, rules, regulations and statutes.
    • Obtained admissions of crimes using forensic interviewing techniques.
    Deputy, 05/2014 to 07/2015
    Pulaski County Sheriff Office Little Rock, AR
    • Actively patrolled assigned areas to prevent and detect crimes.
    • Enforced all traffic laws and ordinances and checked speed with radar.
    • Issued warnings and citations for traffic violations.
    • Investigated and reported crimes, accidents, offenses and damage to property.
    • Conducted preliminary investigations at the scenes of major crimes.
    • Secured crime scenes, gathered evidence and questioned witnesses.
    • Apprehended offenders and conducted interviews and interrogations.
    • Assisted in special investigations and crime prevention programs.
    • Checked all vehicle equipment for proper functioning prior to use.
    • Responded immediately to calls involving automobile accidents and criminal activity.
    • Apprehended suspects, read Miranda Rights and transported offenders to jail.
    Police Officer, 09/2011 to 05/2014
    Forrest City Police Department Forrest City
    • Actively patrolled assigned areas to prevent and detect crimes.
    • Enforced all traffic laws and ordinances and checked speed with radar.
    • Issued warnings and citations for traffic violations.
    • Investigated and reported crimes, accidents, offenses and damage to property.
    • Conducted preliminary investigations at the scenes of major crimes.
    • Secured crime scenes, gathered evidence and questioned witnesses.
    • Apprehended offenders and conducted interviews and interrogations.
    • Assisted in special investigations and crime prevention programs.
    • Checked all vehicle equipment for proper functioning prior to use.
    • Responded immediately to calls involving automobile accidents and criminal activity.
    • Apprehended suspects, read Miranda Rights and transported offenders to jail.
    • Carefully documented statements, observations and evidentiary materials.
    Locater , 12/2008 to 06/2011
    Arkansas Utility Protection Services Conway, AR
    While working a ARKUPS as a locater, I was tasked with locating underground utilities like water, cable, electric, and phone. I used a in car laptop to do reports and also read digital maps. If maps were found to be wrong I corrected them and sent them to home office to be corrected and updated to all computers. During the job I had very little supervision.
    GED: 2010
    Forrest City High School - Forrest City, AR
    • Conducted a internal investigation on a Pulaski County Employee and discovered a $248,000 dollar fraud that had occurred over a five year span. I was able to interview, get a confession and make an arrest.
    • Conducted another internal investigation on a Pulaski County employee that worked inside of the Pulaski County Jail. During the investigation, I discovered the employee had defrauded the Pulaski County Sheriff's Office of $18,000 dollars.
    • Certified Law Enforcement Officer
    • Interviewing and Interrogation
    • Crime scene processing
    • Fire/Arson investigator
    • Basic Computer skills
    • Cybercrimes investigative response
    • Computer fast forensics
    • Introduction to computer previewing
    • How computers work and store data
    • Encryption
    • Cell Phone as an investigative tool
    • Secure Techniques for Onsite Previewing (STOP)
    • Basic Digital Forensic Imaging (BDFI)
    This resume is created in 7 minutes.
    Highly experienced and dynamic SIU Investigator at one of the largest insurers in the nation seeks new opportunity for growth. Engages in superior oral and written communication skills and has an extensive track record of efficient, successful claim handling involving complex investigations. 
    • Auto & Homeowner's experience with sound decision making
    • Multi-state licensed
    • Qualified Trainer of over 150 fraud awareness courses
    • Customer focused 
    • Constant learner
    • Team player
    • Accountable 
    • Critical thinker
    SIU Investigator Feb 2000 to Current
    State Farm Insurance Companies Richardson, TX
    • Conducted in-depth field investigations to address recognized indicators of fraud. This involved speaking to individuals of all walks of life and in every profession. 
    • Coordinated investigations on single entity claims as well as project based claims by collaborating across multiple departments and agencies.
    • Managed one of the most extensive SIU inventories among my peers, while simultaneously being the lead instructor for fraud awareness within the state of Texas.
    • Worked closely and built relationships with multiple defense counsels in the handling of litigation files.
    • Due to well established and highly maintained standards of quality work, was asked to pilot a new database to be used for the identification and referral of suspicious claims. 
    • Was a sought after mentor to lesser tenured claims personnel based on twenty years of claim experience and seventeen years of SIU experience.
    Education and Training
    Bachelor of Arts, History/Criminal Justice 1996 University of Texas at Dallas Richardson, TX, USA
    High School Diploma 1992 McKinney High School Mckinney, TX, USA
    Community Service
    • L.I.F.T. - Literacy Instruction For Texas instructor
    • Junior Achievement instructor
    • Youth soccer coach
    This resume is created in 7 minutes.
    Professional Summary
    I am a dependable Investigator bringing experience and a willingness to take on added responsibility as a Sergeant. I am excited to impart my job knowledge to new Deputies. I am an enthusiastic team player with a strong work ethic and advanced complex problem solving skills. I have always been a dedicated Investigator who demonstrates effective leadership in all aspects of the job.
    • Lead & Mentor Task Force Members
    • Analyze and Organize cases
    • Establish Rapport with Law Enforcement Agencies throughout the World
    • Teach Internet Safety to community members & law enforcement professionals
    • Investigate OCSD reports related to child exploitation and leads from NCMEC and other federal and other local law enforcement agencies​
    • Work with both the State and Federal Court systems
    Work History
    Deputy Sheriff, 01/1995 to 08/2003
    Orange County Sheriff\'s Department Santa Ana, CA
    During my assignment at the Central Jail Complex, I was assigned to the Central Women\\'s Jail and the Intake Release Center. During the same time, I was selected to work in the Recruiting Team, SONAR, and Backgrounds. In 2001, I was transferred to the city of Laguna Hills where I worked Patrol.
    Investigator, 08/2003
    Orange County Sheriff's Department Santa Ana , CA
    My first assignment after my promotion, was Internal Affairs. In 2005, I was transferred to the Family Protection Detail/Special Victims Detail. During this assignment, I investigated cases involving domestic violence, physical/sexual child abuse, and adult sex crimes. I was also assigned to working high profile internal criminal investigations. In 2010, I was transferred to North Investigations, and then in 2011, I was transferred to the Homicide Detail. In 2013, I was transferred to my current assignment, the Orange County Child Exploitation Task Force (OCCETF). This is a federal task force where I investigate crimes related to the sexual exploitation of children on the Internet. I also handle tips that come in from NCMEC. I am the sole OCSD investigator assigned to investigate these crimes.
    High School Diploma: 1990
    Las Lomas High School - Walnut Creek, CA
    Bachelor of Arts: Sociology, 1994
    University of CA at Riverside - Riverside, CA
    I also received a Minor in Spanish
    Master of Science: Marriage and Family Counseling, 2001
    California State University at Fullerton - Fullerton, CA
    Special Achievements

    OCSD Investigator of the Year - 2016

    2017 United States Attorney\'s Law Enforcement Award for work on United States v. Robert Ornelas

    Kindervision Law Enforcement Award - 2017

    Crime Survivors Above and Beyond Award - 2015

    Official Commendation for the Investigation into an Attempt Murder case in Rossmoor - 2012

    Certificate of Recognition Homeless Homicide Task Force - 2012

    Official Commendation for the Investigation into Inmate Chamberlin\'s death at the Theo Lacy Facility - 2009

    2003 Community-Oriented Policing Award - OC Human Relations

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    Private Investigator who is looking to delve into a deeper understanding of law while simultaneously combating insurance fraud.

    Bachelor of Arts, Hispanic Studies 2017 Boston College Chestnut Hill, MA
    • Minors in Biology and Philosophy
    • [Name] Academic Achievement Award
    • [Number] Major GPA
    • [Number] Overall GPA
    • Completed Romance Language - Hispanic Studies Honors Thesis
    Professional Experience
    Private Investigator Jan 2014 to Current
    Trace America, LLC Estero, FL
    • Uncovering and analyzing evidence to expose insurance fraud
    • Locating persons who attempted to evade insurance duties
    • Interviewing suspects, associates and witnesses for evidence and information verification in both English and Spanish
    Administrator Jun 2013 to Current
    Trace America, LLC Estero, FL
    • Oversaw accounts receivable
    • Communicated with clients regarding the 
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    Dedicated law enforcement professional with more than 9 years managing corporate security teams and law enforcement officers. Personable leader who comfortably interacts with people from diverse cultures and backgrounds.
    Master of Arts: Criminology and Criminal Justice 2011 University of Texas at Arlington, Arlington, Tx
    Criminology and Criminal Justice
    GPA - 3.78
    Bachelor of Arts: Criminal Justice 2006 Sam Houston State University, Huntsville, Tx
    Criminal Justice
    GPA - 3.15
    American Airlines Fort Worth, Tx Global Investigator 08/2017 to 12/2017
    • Conducted investigations on behalf of American Airlines
    • Experience using Sabre, Archer, Quik, Sharp, Outlook
    • Interviews of employees and report writing
    • Worked with HR and unions to respect the employees rights
    • Assisted in teaching new hires and Corporate Security courses
    Kelmar Global Investigations Dallas, Texas Senior Investigator 03/2017 to Current
    • Internal Fraud, theft, loss and employee misconduct investigations 
    • Site security consultations and recommendations for improvement
    • Interview, report writing and coordinate investigations with law enforcement
    • Identification of security threats and assess security risk
    • State licensed PI and PPO investigations
    University of North Texas at Dallas Dallas, TX Adjunct Professor 12/2014 to Current
    • Teach Bachelor level Criminal Justice courses. Topics include Theory, Corrections and Criminal Law
    • High level of organization skills, public speaking and classroom management
    • Communication with students of various abilities and personalities 
    • Extensive use of Microsoft Office, Blackboard and SPSS.  Type 65 words per minute.  
    City of Arlington Arlington, TX Police Officer 08/2007 to 03/2017
    • Field investigations, interviews, warrants, conflict mediation
    • Personnel management, supervision,  policy review and implementation
    • Experience investigating financial crimes and banking practices
    • Great analytical and research skills. Ability to investigate and solve complex problems.
    • Active role in training, investigation management and resolution
    • DWI Task Force officer, Field Training officer.  Mental Health and Investigations subject matter expert
    • Courtroom testimony. Experience in State and Federal courts
    • Life Saving Award 2016
    • Equal Opportunity Training Course (EEOC), 2017
    • Leadership and Management Training Course, 2016
    • Basic Investigation Interview Techniques, 2015
    • Excited Delirium course, 2014
    • LGBT Education Training Course, 2014
    • Detective Training and Interview, 2014
    • Interview and Interrogation, 2012 & 2015
    • Courtroom Testimony and Demeanor, 2010
    • Field Investigations, 2011.
    Additional Information
    • Date of Birth: December 12, 1984                                                        Honors and Awards:
    • Life Saving Award, 2016
    • Officer of the Month, 2008-15
    • Graduated Magna Cum Laude, 2011
    • Nominated Rookie Officer of the Year, 2008
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    Professional Summary
    [Job Title] providing quality service and completing on-time deliveries. Cross-trained in all aspects of loading, unloading, vehicle maintenance and record-keeping.
    • Strong oral and written communication skills.
    • Ability to work as a team player.
    • Possess high levels of integrity and leadership skills.
    • Possess good organizational, problem-solving, and decision-making skills.
    • Current CDL license
    • Familiarity with DOT regulations
    • Safety-conscious
    • Customer-oriented
    • Advanced planning
    Work History
    Delivery Driver, 08/2015 to 02/2017
    Cone Distributing Inc Tallahassee, FL
    • Complied with all federal, state, and local regulations.
    • Completed assigned delivery route in the pre-determined route sequence.
    • Loaded truck and properly secured items to prevent damage during transportation.
    • Unloaded orders at delivery site utilizing equipment on truck.
    • Performed thorough Pre/Post Trip inspections and accurately completed written inspection reports.
    Package Handler, 09/2014 to 07/2015
    United Parcel Service Tallahassee, FL
    • Handled fragile items and hazardous material in a safe manner, according to company and government rules and regulations.
    • Placed containers on proper hydraulic conveyor belts and in chutes to go to the loading dock.
    • Ensured successful transfer and delivery of goods to intended destinations.
    Leasing Agent, 11/2010 to 09/2013
    Asset Campus Housing Tallahassee, FL
    • Carefully screened applicants for tenancy.
    • Verified income, assets and expenses and completed file tracking sheet for each applicant.
    • Conducted factual analysis of resident issues and made educated decisions to alleviate complaints.
    • Verified that all customer complaints were handled promptly and appropriately.
    • Followed up on delinquent tenants and coordinated collection procedures.
    • Monitored the timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
    • Scheduled contractors for maintenance issues.
    • Coordinated with janitorial and engineering staff on maintenance and upkeep.
    Internship Investigator, 05/2012 to 08/2012
    Public Defender's Office Florida's Second Circuit Tallahassee, FL
    • Prepared and delivered records request.
    • Organized client documentation by checking files and verifying completeness of notes.
    • Worked closely with investigators while out in the field.
    • Maintained personal contact with clients through office and community visits.
    • Screened client referrals and completed intake interviews and paperwork.
    • Maintained organized client records and documentation in compliance with department and legal standards.
    Bachelor of Science: Criminal Justice, Aug 2012
    Florida A&M University - Tallahassee, FL
    Criminal Justice