Loss Prevention Investigator resume examples

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Professional Summary

Doctor of Business Administration candidate specializing in program evaluation, analysis and management. Experienced in leading and collaborating with diverse international teams, marketing, conflict resolution and data analytic. Proven talent for analyzing problems, developing and simplifying procedures, and finding innovative solutions within multilateral organizations.

Strong background in Youth and Community program development, with managing and creating innovative programs which target youth interest. Creating and presenting Workshops on Career and Academic achievement/planning.

Skills
    Microsoft Office Suite, specialty in Microsoft Word, Excel, PowerPoint and Outlook
  • Staff training/development
  • Employee scheduling
  • Project management
  • Conflict resolution
  • Human resources management
  • Exceptional interpersonal communication
  • Budget development
Work History
Senior Exploring Executive, 06/2014 to Current
Boys Scouts of America-Greater New York Councils New York, New York
  • Administrator for 168 Explorers Units-Comprising over 4,800 Youth and 200 Law Enforcement Officers Citywide.
  • Responsible for Training and Assignment of over 200 Police Officers, School Safety Agents and Federal Agents.
  • Direct Manager for subordinate Exploring Executive & Program Specialist.
  • Member of the New York City Law Enforcement Exploring Executive Board and Program Committee.
  • Work in conjunction with NYC Exploring sponsoring agencies such as NYPD, MTA PD, FBI, DEA, U.S.
  • Customs & Border Protection, Amtrak Police, to ensure continued success of their programs.
  • Achieve progress towards specific goals and objectives, which include: program development through collaborative relationships, volunteer recruitment and training, fundraising, membership recruitment and retention.
  • Secure adequate financial support for programs in assigned area.
  • Achieve net income and participation objectives for assigned events and activities in funding ranges of $80,000 to over $110,000.
  • Responsible for expanding the number of specific career focused posts sponsored by businesses, educational organizations, government agencies, and community-based organizations through volunteers.


District Loss Prevention Investigator, 03/2014 to 06/2014
Great A&P Tea Company Montvale, New Jersey
  • Identify incidents of theft and fraud, reviewing CCTV and exception reports.
  • Conduct store audits on a weekly basis for cash shortage, security incidents, safety awareness, and creating a "Stock Loss Elmination" culture throughout district.
  • Investigate organized retail crime trends throughout district to partner with law enforcement and other retailers for apprehension and information sharing network.
  • Collected, analyzed and interpreted information, documentation and physical evidence associated with investigations.
  • Organized and executed 8 undercover surveillance operations using electronic recording equipment.


Senior Target Protection Specialist, 09/2012 to 03/2014
Target Corporation New York
  • Create and help develop store crowd management plans, employee safe and secure plans.
  • Shortage action plans and high security inventory item counts.
  • Conduct preliminary investigations and follow-up investigations into theft and fraud matters for external and internal matters.
  • Installed & conducted movement of Store IP Security Cameras (PTV, Still,& Covert).
  • Develop a rapport with guest and team members to develop and maintain a safe and secure environment using store patrols and mobile exterior security patrols as well as informational interviews.


Chief Of Explorers- Commanding Officer, 01/2007 to 12/2013
New York City Police Department Brooklyn, New York


  • Head Leadership for over 3,500 NYC explorers including 8 direct subordinate explorer chiefs.
  • Developed, implement career, academic and program training publications, and programs for youth development.
  • Plan and coordinate trips and community service projects with other law enforcement agencies, along with other community partners.
  • Assist in the coordination and execution of the annual Law Enforcement Exploring Leadership Academy.
  • Developed new explorer orientation and training sessions.


Box Office Manager, 04/2009 to 07/2012
National Amusements- Multiplex Cinemas Valley Stream, New York
  • Theater Box Office manager immediately supervising 10 cashiers and manager on duty during shift for up to thirty employees.


Cashier Scheduling Manager & Theater Safe manager, Delete Delete
  • Created a welcoming and guest friendly environment for all guest and employees by addressing concerns for service complaints, safety & cleanliness along with overall movie going experience.
  • Assisted in Weekly and Daily Concession Counts and Food Service Production.
  • Developed cashier weekly schedule, a cashier-training program along with a new hire/orientation program.


Education
Master of Science: Public Administration, Current
Marist College - Poughkeepsie, New York

Coursework in Leadership, Power and Influence; Negotiations and Conflict Management; Ethical Management of Organizations; Public Budgeting.: Delete - Delete

B.S: Security Systems, 2013
State University of New York, Farmingdale State College - Farmingdale, New York
Criminal Justice- Security Systems

This resume is created in 7 minutes.
Professional Summary
Seasoned Loss Prevention Leader with 15+ years of excellent communication skills in retail leadership. Committed to training and coaching store staff in the latest loss prevention and store operational techniques. High-level professional  with passion who specializes in fraud prevention and asset protection. Flexible and an expert at juggling multiple tasks and working under pressure.
Skills
  • Interview and interrogation techniques.
  • Lean Six Sigma Training; yellow belt.
  • APIS Case Management System.
  • CCTV and Exception reporting systems including Genetec, Intellex, Aspect and Navistor.
  • Windows XP proficiency
  • Skilled in conflict resolution
  • Process implementation
  • Risk management processes and analysis
  • Productive team leadership.
Work History
Regional Loss Prevention Manager, 01/2016
HomeGoods/TJX Marlborough, MA
  • Lead and develop 10 District Loss Prevention Managers to increase performance. 
  • Reduced Shrink to under 1.0% while exceeding $1 Billion in sales throughout 115 stores.
  • Cultivate and strengthen partnerships with executive staff to increase business growth through multi channel collaboration.
  • Store visits with Regional Vice President at high risk locations to ensure operational effectiveness.
  • Conduct safety investigations with district leadership to promote a culture of safety and integrity in the workplace.
  • Certified a group of store managers in Crisis Prevention Institute-Workplace Violence Training; focused on problem resolution and identifying potential violent situations.
  • Oversee new store openings throughout he United States.
  • Deliver accurate verbal and written reports to various departments as needed.  
District Loss Prevention Manager, 01/2006 to 01/2014
HomeGoods/TJX Philadelphia, PA
  • Developed and monitored loss prevention associates and store staff to improve store operational compliance.
  • Supervised internal/external theft resolution programs.
  • Taught fact-finding and investigative techniques to LP associates.
  • Maintained a high level of partnership between loss prevention and store staff.
  • Supported Loss Prevention programs with focus on shrink and safety awareness.
  • Responsible for recruiting and the continuous development of loss prevention staff.
  • Analyzed exception reports to uncover and investigate embedded theft.
  • Conducted Shrink and Cash Control Assessments to identify non-compliance areas and develop associates in proper procedures.
  • Supported staff with new store openings in multiple markets.
Loss Prevention Investigator, 01/2002 to 01/2006
HomeGoods/TJX Chicago, IL
  • Accountable for initial training and ongoing development of internal investigations.
  • Analyzed exception reporting within region.
  • Promoted Shrink and Safety awareness with store associates throughout district/region.
  • Maintained external apprehensions as well as internal investigation standards.
  • Administrative duties such as internal/external case management productivity.
Education
Associate Degree: Criminal Justice, 2006
Elgin Community College - Elgin

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Professional Summary

High-energy sales professional with more than 10 years experience leading dynamic fast-paced markets.  Consistently met commission-based sales goals, and being successful at propelling retail stores to lead revenue in the market.  Work well independently or collaboratively in diverse team environment, fun competitive spirit, and a performer accustomed to new skills.

Summary of Skills
  • Compelling Leadership Skills
  • Fortune 500 Company Sales Background
  • Management Development Program
  • Established Sales Track Record
  • Team Builder 
  • Outstanding Communication Skills
  • Conflict Resolution Skills
  • Task Prioritization and Efficiency
  • MS Office Proficiency
  • POS Systems Knowledge
Work History
Loss Prevention Investigator Jan 2016 - Current
Mobile Now Wireless Woodbridge, VA
  • Responsible for identifying fraud trends, safety, security, and control inventory losses in the protection of company assets.
  • Duties include investigating missing inventory, cash shortages, fraudulent activities, eternal theft and reviewing video surveillance cameras.
  • Work closely with director of loss prevention to report corrective action plans of incidents and resolutions.
  • Create daily report to director detailing the fraud cases in progress or completed.  
Senior Retail Sales Oct 2010 - Jan 2015
AT&T Mobility Newport News, VA
  • Consistently achieved/exceeded sales quota
  • Exceeded team sales goals through effective management training and coaching
  • Assists store manager in multiple roles of daily paperwork, inventory and cash management, store appearance, coordination of customer flow, safety and security monthly logs.
  • Follow procedures including store opening and closing and manger overrides.  
Accomplishments
  • Certificate of Excellence (World Class Service) 2012-2013
  • Awarded "Top Sales Performer of the Year" in 2011-2013
  • Earned "Winner Circle" Q1 2012, Q-4 2013
  • Ensured that customers and prospective customers were treated with the highest levelcustomer service with passing scores of 98% and 96%
  • Achieved sales to target two out of four quarters
  • Continuously increased accessories sales by 100% over prior year
  • Boosted store profit into market top 10% through sales, service and loss prevention
  • Assisted with leading the store to 12th ranked store out of 13 to number two in sales
  • Successfully worked with store managers to drive single-year sales growth by 22%.
Education
Associate of Science: Business Administration Current
Capella University Minneapolis, MN
VA Cosmetology License: Cosmetology 2015
Paul Mitchell the School Woodbridge, VA

 

None: Business Administration 1998
Virginia State University Petersburg, VA

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Professional Summary
Resourceful employee capable of handling a wide range tasks in challenging, fast-paced environments. Over two years of combined experience in security/police work while maintaining integrity and strong work ethic. Desire to be great at anything I do.
Skills
  • Exemplifies integrity
  • Fast Learner
  • Customer Service
  • Communication Skills
  • Excellent time management
  • Goal-oriented
  • Sales experience
  • Adapt to diverse enviroments
Work History
Security Officer, 05/2012 to 01/2013
ABM Security 14155 Noel Rd Dallas, TX
  • Patrolled assigned areas.
  • Monitored CCTV's.
  • Observed and reported crimes.
  • Escorted unruly persons from the premises.




Security Officer, 04/2013 to 07/2013
CPS Secuirty 9202 Thomasville Dr. Houston, TX
  • General security presence.
  • Patrolled assigned areas.?




Account Manager, 06/2014 to 08/2014
Seven Marketing Group 5800 Granite Parkway Plano, TX
  • Door to door sales.
  • Team leader.
  • Management training.

Loss Prevention Investigator, 11/2014 to 03/2015
Neiman Marcus 2201 Dallas Parkway Plano, TX
  • Monitored CCTV's.
  • Detained shoplifters.
  • Investigate credit card fraud.
  • Investigate internal theft.

Police Officer, 03/2015 to Current
Durant Police Department 3401 Carl Albert Drive Durant, OK
  • Actively patrolled assigned areas to prevent and detect crimes.
  • Issued warnings and citations for traffic violations.
  • Made arrests.
  • Conducted interviews and interrogations.
  • Secured crime scenes, gathered evidence and questioned witnesses.
  • Responded immediately to calls involving automobile accidents and criminal activity.


Education
Bachelor of Arts: Criminal Justice, 2014
Sam Houston State University - Huntsville, TX