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Professional Summary

High-energy sales professional with more than 10 years experience leading dynamic fast-paced markets.  Consistently met commission-based sales goals, and being successful at propelling retail stores to lead revenue in the market.  Work well independently or collaboratively in diverse team environment, fun competitive spirit, and a performer accustomed to new skills.

Summary of Skills
  • Compelling Leadership Skills
  • Fortune 500 Company Sales Background
  • Management Development Program
  • Established Sales Track Record
  • Team Builder 
  • Outstanding Communication Skills
  • Conflict Resolution Skills
  • Task Prioritization and Efficiency
  • MS Office Proficiency
  • POS Systems Knowledge
Work History
Loss Prevention Investigator Jan 2016 - Current
Mobile Now Wireless Woodbridge, VA
  • Responsible for identifying fraud trends, safety, security, and control inventory losses in the protection of company assets.
  • Duties include investigating missing inventory, cash shortages, fraudulent activities, eternal theft and reviewing video surveillance cameras.
  • Work closely with director of loss prevention to report corrective action plans of incidents and resolutions.
  • Create daily report to director detailing the fraud cases in progress or completed.  
Senior Retail Sales Oct 2010 - Jan 2015
AT&T Mobility Newport News, VA
  • Consistently achieved/exceeded sales quota
  • Exceeded team sales goals through effective management training and coaching
  • Assists store manager in multiple roles of daily paperwork, inventory and cash management, store appearance, coordination of customer flow, safety and security monthly logs.
  • Follow procedures including store opening and closing and manger overrides.  
Accomplishments
  • Certificate of Excellence (World Class Service) 2012-2013
  • Awarded "Top Sales Performer of the Year" in 2011-2013
  • Earned "Winner Circle" Q1 2012, Q-4 2013
  • Ensured that customers and prospective customers were treated with the highest levelcustomer service with passing scores of 98% and 96%
  • Achieved sales to target two out of four quarters
  • Continuously increased accessories sales by 100% over prior year
  • Boosted store profit into market top 10% through sales, service and loss prevention
  • Assisted with leading the store to 12th ranked store out of 13 to number two in sales
  • Successfully worked with store managers to drive single-year sales growth by 22%.
Education
Associate of Science: Business Administration Current
Capella University Minneapolis, MN
VA Cosmetology License: Cosmetology 2015
Paul Mitchell the School Woodbridge, VA

 

None: Business Administration 1998
Virginia State University Petersburg, VA
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Professional Summary
Resourceful employee capable of handling a wide range tasks in challenging, fast-paced environments. Over two years of combined experience in security/police work while maintaining integrity and strong work ethic. Desire to be great at anything I do.
Skills
  • Exemplifies integrity
  • Fast Learner
  • Customer Service
  • Communication Skills
  • Excellent time management
  • Goal-oriented
  • Sales experience
  • Adapt to diverse enviroments
Work History
Security Officer, 05/2012 to 01/2013
ABM Security 14155 Noel Rd Dallas, TX
  • Patrolled assigned areas.
  • Monitored CCTV's.
  • Observed and reported crimes.
  • Escorted unruly persons from the premises.




Security Officer, 04/2013 to 07/2013
CPS Secuirty 9202 Thomasville Dr. Houston, TX
  • General security presence.
  • Patrolled assigned areas.?




Account Manager, 06/2014 to 08/2014
Seven Marketing Group 5800 Granite Parkway Plano, TX
  • Door to door sales.
  • Team leader.
  • Management training.

Loss Prevention Investigator, 11/2014 to 03/2015
Neiman Marcus 2201 Dallas Parkway Plano, TX
  • Monitored CCTV's.
  • Detained shoplifters.
  • Investigate credit card fraud.
  • Investigate internal theft.

Police Officer, 03/2015 to Current
Durant Police Department 3401 Carl Albert Drive Durant, OK
  • Actively patrolled assigned areas to prevent and detect crimes.
  • Issued warnings and citations for traffic violations.
  • Made arrests.
  • Conducted interviews and interrogations.
  • Secured crime scenes, gathered evidence and questioned witnesses.
  • Responded immediately to calls involving automobile accidents and criminal activity.


Education
Bachelor of Arts: Criminal Justice, 2014
Sam Houston State University - Huntsville, TX