Loss Prevention Officer resume examples

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Skillful Loss Prevention Officer resume

Torie M. Cowan
Summary
Acquisitions | Policies| Engagement |Retention Experienced HR professional with comprehensive exposure as Talent Acquisition Coordinator, Human Resources Coordinator and experience induced leadership skills. Empowering leader who supports companies and senior leaders with a unique perspective and appreciation that human capital is every organizations greatest asset. Signature HR Qualifications Employee Relations & Diversity Talent Acquisition Organizational Development Change Management Employee Performance Improvement Leadership Development Staff Coaching & Mentoring Project Management Improvement Process Planning & Development Compensation & Payroll HR Best Practices HR Policy, Process Training and Development Communications
Skills
Microsoft Office Suite, Oracle, iEmployee (Payroll), Red Prairie (Payroll), PeopleFluent, eProcurement (Purchasing Orders)
Work History
Team Lead Campus Coordinator 01/2016
USO
Recruiter - Administrative Assistant 06/2017 to Current
Dynasty Truck Fayetteville, NC
  • Created, posted, monitored job requisitions for Dynasty Trucking on social media outlets.
  • Coordinated initial phone screens, interviews and reference checks.
Talent Acquisition Coordinator 09/2016 to Current
Advance Auto Parts Acquired General Parts International Raleigh, NC
  • Partnered with the Senior Recruiting Team - tracked, reviewed, identified, screened potential candidate that would give the organization a marketable advantage.
  • Maintained hard and soft copies of candidate files in compliance to state, federal and local laws.
  • Served as the point of contact for candidate's inquiries on interview process and status.
  • Collaborated with organizational health team on action plans to improve organizational health by identifying issues, brainstorming ideas, creating clarity and support.
  • Managed project flow and engagement committee timelines.
  • Presided as a liaison between customers, departments, teammates and vendors.
  • Assisted the diversity department with campus surveys and input on inclusion and motivation.
  • Planned and executed all daily front-office operations.
  • Streamlined the recruiting process for a more aligned and smooth candidate experience by creating universal introduction and process templates.
Team Lead 01/2016 to Current
American Cancer Society
Salvation Army Women Project - Team Lead Campus Coordinator 01/2016 to Current
United Service Organization
Events Planner - Volunteer 02/2013 to Current
Raleigh, NC
  • Coordinated and oversaw event financial budget plans and expense.
  • Managed expense control and event direction for a preferred outcome.
  • Maneuvered various outreach organizations with fixed budgets on ways to build relationships within the community.
Executive Receptionist (Supervisor) 01/2015 to 09/2016
Advance Auto Parts Acquired General Parts International Raleigh, NC
  • Human Resources - Office Support.
  • Assisted Human Resource with introduction, orientation, onboarding and campus tours.
  • Created and monitored staff performance reviews.
  • Created effective solutions on issues and concerns (from 2007 until 2016).
  • Drafted job descriptions for clear role expectations and compensation.
  • Audited and drafted various human resource policy forms in accordance to state and federal regulations.
  • Assisted the HR Manager with focus group meetings and surveys which including coordinating departmental meetings, gathering information, and documenting and summarizing confidential information for senior level review.
  • Supervised and served as primary contact for the receptionist staff on department issues.
  • Managed staff paid-time off calendar and approval.
  • Administered and recorded time management, paid-time off and payroll submission.
  • Planned and executed campus benefit and health fairs.
  • Served as main contact for vendors.
  • Listened, coached and developed staff on customer problem resolution techniques to help provide a better customer experience (from 2007 to 2016).
  • Coordinated and executed the logistics of team appreciation picnics (900 plus teammates) and organizational outreach projects.
  • Facilitated lunch and learns with teambuilding exercises for the team.
  • This included strategies of inclusion, reduction in barriers and promoted increased communication.
  • Coordinated and united monthly with engagement committee on ideas to help build a better organizational culture and the planning of events.
  • Communicated timelines and negotiated the needs of better engagement to the Human Resource Manager.
  • Worked with leaders and teams to ensure compliance with company projects, policies and procedures.
  • Maintained an accurate list of event financial records and event supplies.
  • Laid the foundation for better organizational wellbeing (inclusiveness) amongst 950 employees by creating outreach projects and social events.
Executive Communications Ambassador (Supervisor) Loss Prevention Administrator 10/2007 to 01/2015
General Parts International, CARQUEST Raleigh, NC
  • Assisted Loss Prevention with terminations and off boarding of employees.
  • Generated and distributed employee new hire and termination reports.
  • Prepare payroll adjustment request for more than 30 employees.
  • Analyzed front desk operations to improve the customer's experience.
  • Implemented a companywide 3 ring process to better assist the consumer.
  • Trained and developed staff on clock shop and organizational handbook polices.
  • Managed and investigated store daily reports for fraudulent activity.
  • Populated quarterly store audit information for senior level review.
  • Ensured all campus policies and safety measures were followed.
  • Negotiated and led the administrative aspect of a companywide alarm system conversion, saving the organization over $200000 in annually cost.
  • Organizations.
  • Society of Human Resource Management (SHRM) - Member 2017.
Education
Bachelors of Science: Business Administration Leadership and Management Studies May 2017 William Peace University - Raleigh, North Carolina Business Administration Leadership and Management Studies William Peace Academic Achievement Award
Associate of Applied Science: Business Administration - Human Resource Management June 2015 Wake Technical Community College - Raleigh, North Carolina Business Administration - Human Resource Management
Certificate, Special Events Planning & Budgeting August 2014
Human Resource Management - Hospitality: Concentration in decisional management, training, safety, and performance of broad employee groups. Compensation and Benefits: Concentration in Unemployment Compensation, Benefits and Payroll Management Human Resources Compliance and Procedure: Concentration in HR Laws and Policies. Managerial Accounting: Concentration in an internal decision-making and financial planning standpoint.
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Job-winning Loss Prevention Officer resume

Kuturie D Rouse
Professional Summary

Doctor of Business Administration candidate specializing in program evaluation, analysis and management. Experienced in leading and collaborating with diverse international teams, marketing, conflict resolution and data analytic. Proven talent for analyzing problems, developing and simplifying procedures, and finding innovative solutions within multilateral organizations.

Strong background in Youth and Community program development, with managing and creating innovative programs which target youth interest. Creating and presenting Workshops on Career and Academic achievement/planning.

Skills
    Microsoft Office Suite, specialty in Microsoft Word, Excel, PowerPoint and Outlook
  • Staff training/development
  • Employee scheduling
  • Project management
  • Conflict resolution
  • Human resources management
  • Exceptional interpersonal communication
  • Budget development
References
References Available Upon Request
Work History
Senior Exploring Executive, 06/2014 to Current
Boys Scouts of America-Greater New York Councils New York, New York
  • Administrator for 168 Explorers Units-Comprising over 4,800 Youth and 200 Law Enforcement Officers Citywide.
  • Responsible for Training and Assignment of over 200 Police Officers, School Safety Agents and Federal Agents.
  • Direct Manager for subordinate Exploring Executive & Program Specialist.
  • Member of the New York City Law Enforcement Exploring Executive Board and Program Committee.
  • Work in conjunction with NYC Exploring sponsoring agencies such as NYPD, MTA PD, FBI, DEA, U.S.
  • Customs & Border Protection, Amtrak Police, to ensure continued success of their programs.
  • Achieve progress towards specific goals and objectives, which include: program development through collaborative relationships, volunteer recruitment and training, fundraising, membership recruitment and retention.
  • Secure adequate financial support for programs in assigned area.
  • Achieve net income and participation objectives for assigned events and activities in funding ranges of $80,000 to over $110,000.
  • Responsible for expanding the number of specific career focused posts sponsored by businesses, educational organizations, government agencies, and community-based organizations through volunteers.


District Loss Prevention Investigator, 03/2014 to 06/2014
Great A&P Tea Company Montvale, New Jersey
  • Identify incidents of theft and fraud, reviewing CCTV and exception reports.
  • Conduct store audits on a weekly basis for cash shortage, security incidents, safety awareness, and creating a "Stock Loss Elmination" culture throughout district.
  • Investigate organized retail crime trends throughout district to partner with law enforcement and other retailers for apprehension and information sharing network.
  • Collected, analyzed and interpreted information, documentation and physical evidence associated with investigations.
  • Organized and executed 8 undercover surveillance operations using electronic recording equipment.


Senior Target Protection Specialist, 09/2012 to 03/2014
Target Corporation New York
  • Create and help develop store crowd management plans, employee safe and secure plans.
  • Shortage action plans and high security inventory item counts.
  • Conduct preliminary investigations and follow-up investigations into theft and fraud matters for external and internal matters.
  • Installed & conducted movement of Store IP Security Cameras (PTV, Still,& Covert).
  • Develop a rapport with guest and team members to develop and maintain a safe and secure environment using store patrols and mobile exterior security patrols as well as informational interviews.


Chief Of Explorers- Commanding Officer, 01/2007 to 12/2013
New York City Police Department Brooklyn, New York


  • Head Leadership for over 3,500 NYC explorers including 8 direct subordinate explorer chiefs.
  • Developed, implement career, academic and program training publications, and programs for youth development.
  • Plan and coordinate trips and community service projects with other law enforcement agencies, along with other community partners.
  • Assist in the coordination and execution of the annual Law Enforcement Exploring Leadership Academy.
  • Developed new explorer orientation and training sessions.


Box Office Manager, 04/2009 to 07/2012
National Amusements- Multiplex Cinemas Valley Stream, New York
  • Theater Box Office manager immediately supervising 10 cashiers and manager on duty during shift for up to thirty employees.


Cashier Scheduling Manager & Theater Safe manager, Delete Delete
  • Created a welcoming and guest friendly environment for all guest and employees by addressing concerns for service complaints, safety & cleanliness along with overall movie going experience.
  • Assisted in Weekly and Daily Concession Counts and Food Service Production.
  • Developed cashier weekly schedule, a cashier-training program along with a new hire/orientation program.


Education
Master of Science: Public Administration, Current
Marist College - Poughkeepsie, New York

Coursework in Leadership, Power and Influence; Negotiations and Conflict Management; Ethical Management of Organizations; Public Budgeting.: Delete - Delete

B.S: Security Systems, 2013
State University of New York, Farmingdale State College - Farmingdale, New York
Criminal Justice- Security Systems
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Experienced Loss Prevention Officer resume

William Twine
Summary
Highly motivated, effective communicator and problem solver. Successful at consistently delivering the highest quality service. Fast worker who always goes the extra mile.
Skills
  • Effective team leader
  • Trained in emergency response
  • Strong verbal communication
  • Intelligence gathering techniques
  • Experience in shipping and receiving
  • Multi-tasker 
  • Supervision and training
  • Problem solver
  • Cash handling experience
  • Customer service oriented
  • Strong organizational skills
Accomplishments
 
  • Supervised teams through entire work career. 
  • Certified propane forklift driver within company
  • Certified Mixologist
  • Marriott Breakthrough Leadership Associate award 
Experience
Wine & Beer Supervisor 10/2017 to Current Total Wine & More Charlotte, NC

  • Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders.
  • Assisted customers in finding out-of-stock items.
  • Implemented ongoing staff development to help employees achieve better growth potential.
  • Analyzed the major target markets and developed merchandizing strategies that met the needs for those groups.
  • Cultivated long lasting relationships with key partners, including vendors and freight operators.
  • Boosted security throughout the store to reduce shrink and discourage theft.
  • Developed promotional programs to optimize revenue levels.
  • Participated in various incentive programs and contests designed to support achievement of production goals.
  • Balanced daily cash deposits and bank vault inventory.
  • Trained employees on cash drawer operation. 
  • Delegated work to employees based on shift requirements, individual strengths and unique training.





Loss Prevention Officer 07/2017 to 11/2017 Westin Charlotte, NC
  • Answer alarms and investigate disturbances.
  • Patrol industrial and commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows and gates.
  • Issue security badges and visitor passes to all guests.
  • Investigate calls and complaints involving fire, theft, accident and hazard reports.
  • Check passes and credentials of persons seeking to enter the property.
  • Continuously monitor security cameras and fire, building and alarm systems.
  • Inspect parking lot to verify that vehicles were properly parked and displayed parking permits.
  • Recommended improvements in security systems and procedures.
Assistant Supervisor 01/2017 to 07/2017 Plainsboro Wine & Liquor Plainsboro, NJ
  • Delivered excellent customer service by greeting and assisting each customer.
  • Addressed customer inquiries and resolved complaints.
  • Stocked and restocked inventory when shipments were received.
  • Reorganized the sales floor to meet company demands.
  • Directed and supervised employees engaged in sales, and inventory-taking.
  • Listened to customer needs and preferences to provide accurate advice.
  • Completed purchases with cash, credit and debit payment methods.
Bartender 06/2016 to 07/2017 Marriot Princeton, NJ
  • Maintained full knowledge of bar and menu items and made recommendations.
  • Prepared mixed drinks; poured wine, beer and nonalcoholic beverages.
  • Broke down bar after events and returned leftover liquor, glassware and banquet carts
  • Maintained bar stocks, replenishing daily as necessary.
  • Performed closing duties including cleaning, sanitizing and replenishing.
  • Maintained a neat personal appearance.
  • Made engaging connections with guests to create loyalty.
  • Maintained full knowledge of bar and menu items and made recommendations.
  • Maintained full knowledge of all menu items, contents and preparation methods.
  • Opened and closed bar tabs, collected money and made change.
  • Great knowledge of different liquors  
Senior Response Force Leader 02/2010 to 10/2015 United States Air Force Colorado Springs, CO
  • Trained to defuse hostile situations with superior negotiation techniques.
  • Trained and instructed subordinates and supported units.
  • Patrolled areas and allowed restricted area access for authorized personnel.
  • Supervised operation and organizational maintenance of weapons systems and specialized equipment.
  • Led military police teams in support of battlefield operations.
  • Planned and assembled training and logistics packets.
  • Conducted daily, hourly and random inspections of personnel and property.
  • Gathered preliminary investigation information as a first responder to crime scenes.
  • Responded quickly to dispatch and took appropriate action at crime and disaster scenes.
  • Monitored and investigated suspicious situations and unusual activities.
  • Directed traffic during emergency and congested situations.
  • Wrote reports on arrests made, activities performed and unusual incidents observed.
  • Patrolled designated districts in patrol cars, all-terrain vehicles, up armored vehicles and on foot.
  • Mediated domestic-related disturbances and protected victims from harm.
  • Searched vehicles, buildings, and homes according to safety regulations.
  • Directed and controlled crowds at parades, funeral processions and sporting events.
  • Security detail for former POTUS.
  • Wrote detailed arrest and accident reports.
  • Inspected squad vehicle and weapons daily and arranged for routine and special maintenance.
  • Directly involved in operation Horn of Africa in Djibouti Africa. (2011-2012)
  • Served two tours in Afghanistan in direct support of Operation Enduring Freedom. (Oct 2013-May 2014 and Oct 2014- May 2015)
  • Lead various teams between 2 to 15 unit members.
  • Volunteered 150 hours at Pat Tillman Memorial USO and Honored Guard 
  • Volunteered 400 hours at Craig Joint Theater Hospital in Bagram Afghanistan in the ER unit.
  • Certified Tactical Automated Security System Operator
  • Certified Basic instructor 
  • First Responder
Education and Training
Criminal Justice University Of Maryland University Camp Lemonnier, Djibouti, Africa
Criminal Justice 2010 Security Forces Tech School Lackland AFB, Texas
High School Diploma 2009 Piscataway High School Piscataway, NJ
  • ROTC 2005-2009

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