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Professional Summary

Highly motivated supervisor with over 20 years experience in management within Law Enforcement, Security and Shelter Operations, covering areas that include Investigations and Inspections, field supervision, Social and Criminal Justice, Homeland Security and Emergency Management, Public Administration and Human Services.

Skills
  • Strong verbal communication
  • Team leadership
  • Risk management processes and analysis
  • Strong in Leadership
  • Strong work ethic
  • Crisis intervention techniques   
  • Staff development
  • Conflict resolution
  • Client assessment and analysis
  • Highly organized
  • Interpersonal Communication Report writing
  • Strong decision maker
  • EEO knowledgeable
Work History
Assistant Superintendent Of Welfare 10/2016 to Current
New York City Department of Homeless Services – New York , New York
  • Ensure that all operational procedures are followed and information is disseminated to Operations staff.
  • Report all vacancies to HERO, all bed assignments to clients, release all offline rooms and create work orders for all facility issues.
  • Make sure all reports and data information is entered into CARES.
  • Prepare and obtain signatures for Voluntary Direct Payment (VDP) forms.
  • Serve 4002 notifications when needed.
  • Maintain command log detailing all activities and reports for each shift worked.
  • Identify all maintenance irregularities and deficiencies.
  • Assign staff to daily assignments as well as to correct any maintenance issues.
  • Ensure the health and safety standards are being met.
  • Perform vertical and perimeter inspections of the shelter.
  • Keep track of subordinates time and attendance through use of staff calendar.
  • Ensure building is in fire code compliance, conduct fire drills and update all critical files as needed.
  • Order meals from vendor and oversee the receipt and storage of the food.
  • Supervise food servers and the maintenance of the kitchen and cafeteria.
  • Make sure kitchen staff follows all rules and regulations that are in place.
  • Make sure that staff is in compliance to all City and agency polices and procedures.
  • Work hand in hand with staff from Social Services, Recreations, DHS Police and FJC Security.
  • Oversee construction compliance and safety during capital project in shelter
  • Assigned to the New York City Department of Health PECO Strike Team
  • Assigned to oversee all Ire Saftey logs and communication for the entire facility
  • Assigned to update and kee ptrack of all critical information that is kept on file for the entire shelter.
  • Assigned to be the faiclities leasion with New YOrk City agencies such as OMB, FDNY, DOB, DoHMH and NYPD
Shift Supervisor 01/2014 to 10/2016
Bronx Lebanon Hospital Center – New York
  • Oversee security operations at Concourse Division, Fulton Division as well as POE Center, Special Care Facility, Kelly Street Clinic, Child Study Center and A/A Center
  • Instructs and trains officers in daily duties and responsibilities
  • Enforces all hospital rules and regulations
  • Responds and takes charge of serious, unusual situations that require security supervisor's attention
  • Interprets special assignment directives from higher authorities
  • Maintains command log of daily security activities
  • Inspects and maintains in good order all security equipment required for duty
  • Conducts preliminary investigations and prepares subsequent written reports
  • Makes building and post checks
  • Evaluates the work performance of all officers
  • Responsible for the good order of officers and enforces the chain of command
  • Establish and maintain positive relationships with patients, visitors, and other employees
Site Supervisor 10/2013 to 12/2013
Security USA Inc – New York, NY
  • Oversee security operations within the Broome Street Academy charter school
  • Patrol floors of school as well as perimeter of building
  • Maintain a safe atmosphere for students and teachers
  • Remove disorderly students from class and or building
  • Maintain Command log and assign breaks and posts
  • Report back to Director of Security any and all situations that may arise
Lieutenant 07/2007 to 10/2008
New York City Department of Homeless Services – New York, NY
  • Supervised Manhattan North Task Force which responded to emergencies in all New York City shelters especially those without NYC DHS Police in them
  • Was Site Commander for sites such as PATH family intake shelter, Willow Men's shelter and the entire shelter complex on Wards Island known as the Charles Gay command
  • Maintained time and leave and discipline folders for over 90 officers and 10 Sergeants
  • Made sure that safety was made a top priority within the shelter system
  • Oversaw a police staff who handled access control as well as patrolling all building floors and surrounding areas
  • Made sure that the agency motto of policing with compassion was followed at all times Oversaw all arrest procedures and summons that were issued
  • Was responsible for Tasks and Standards, Quarterly evaluations and yearly evaluations for all Sergeants under my command
  • Supervised over the tasks and standards, quarterly evaluations and yearly evaluations done by sergeants for all the officers in my command
  • Prepared weekly Com stat report for commands I oversaw and present them to the Director of Peace Officers, Asst. Comm. and Dep. Comm. of Security and Emergency Operations
  • Had weekly and monthly meetings with numerous different staff personal from groups agencies such as NYPD, Probation Dept., VOA, Palladia, Help USA to name a few
  • Compiled statistical data for monthly, quarterly and annual reports
  • Wrote progress reports and testified under oath at court hearings
  • Conducted pre-sentence investigations by doing in-depth research and compiling police reports
  • Coordinated and worked closely with law enforcement, social service agencies and mental health providers
  • Determined appropriate supervision levels by conducting risk and needs assessments
  • Initiated crisis intervention by following official crisis communication plans and training
  • Collaborated with institutional staff, area law enforcement, mental health boards, county attorneys and treatment providers
  • Maintained organized offender records and documentation in compliance with department and legal standards
Sergeant 04/2003 to 07/2007
New York City Department of Homeless Services – New York, NY
  • Oversaw the operation to maintain safety in the NYC shelters Responsible for supervising of all officers on tour
  • Oversee arrests, summons, and aided
  • Report to site commander all issues of shelter
  • Worked all tours (8 to 4, 4 to 12, 12 to 8)
  • Helped supervise during the black out
  • Maintained officer's time and leave and disciplinary folders maintained officer's task and standards, quarterly evaluations and yearly evaluations
  • Assisted site commanders in any and all work that needed to be done
  • Assigned to many special details and teams, such as locker searches, warrant pickups
  • Special investigations and Task force units
Citywide Inspector New York State Peace Officer 11/2000 to 04/2003
New York City Department of Information, Technology and Tele – Brooklyn, NY
  • Responsible for the enforcement of Public Pay Telephones (Local Law 68 of 1995)
  • Issue summonses to Companies as well as investigate the legality of Companies and/or Telephones on the city streets
  • Correspond with the NYC Police Department on the removal of illegal and drug phones
  • From September 2001 to March 2002 worked at the Emergency Command Center at Pier 92 for the New York City Office of Emergency Management
  • I oversaw the mapping of the ground zero site as well as making sure the radio signals did not go out
  • I also surfed the internet to see if there was any possible Terrorist information being sent around
Bronx Borough Highway and Sewer Inspector 05/1998 to 11/2000
NYC Department of Transportation – New York, NY
  • Sworn New York State Peace Officer and also a Special Patrolmen for the City of New York
  • Responsible for inspections of Construction sites as well as sidewalk and street conditions
  • Issued summonses when needed, and appeared in court when needed
  • Also inspected canopies and sidewalk cafes
Director 07/1997 to 08/1997
Children Are Precious Inc – Bronx, NY
  • Responsible for daily activities, program and welfare of 75 children
  • Supervised six counselors
  • Arrange trips for children and maintain their safety
  • Interact with parents and guardians of children
Legislative Aide 07/1996 to 02/1997
Bronx District Office of Assemblyman Stephen B – Bronx, NY
  • Aide to Assemblyman Kaufman- Responsible for constituent complaints, advance, scheduling, research and overall assistance with programs sponsored by the assemblyman
Education
Ph.D.: Human Services Expected in 10/2020 University of The Rockies - Denver

GPA: 3.5

  • Member of The National Organziation for Human Services Honor Society Tau Upsilon Alpha
Supervisory Training Program 06/2020 Professional Development Training Academy - New York, NY
Master of Arts: Public Administration 2015 Ashford University - San Diego GPA: 3.69
Bachelor of Arts: Homeland Security and Emergency Management 2013 Ashford University - San Diego
  • Minor in Social and Criminal Justice
  • ​GPA: 3.70
  • ​Dean's List 2010-2013
  • ​Member of Alpha Sigma Lambda National Honor Society
High School Diploma 1996 Mount Saint Michael Academy - NY
  • President of Italian American Club
  • ​Secretary of Students Against Drunk Driving (S.A.D.D)
  • ​Member of Wrestling Team
  • ​Peer counselor and adviser

Training
  • NYC DOT Highway and Sewer Apprentice training
  • Suicide Prevention training
  • Application Investigation and Internal Affairs Training
  • Mandated Reporter Training
  • NYPD in Cult/Occult investigations training
  • New York City Department of Homeless Services Police Academy training
  • New York City Police Department Joint Terrorist Task Force in Counter Terrorism for Police Officers training
  • Training for Leadership Development for Supervisors of Department of Homeless Services
  • Community Emergency Response Team training by New York City Office of Emergency Management, New York City Police Department and New York City Fire Department
  • NYS Basic Criminal Investigations course
  • NYS Defensive Information to Counter Espionage Briefing course
  • NYS Incident Response to Terrorist Bombings Course
  • New Mexico Tech Incident Response training course
  • United States Drug Enforcement Agency's Narcotics Academy
  • Identification and Recognition of Gangs in the City training
  • Supervisory training course by the City of New York
  • Municipal Police Training Council as a full time Peace Officer
  • American Red Cross in CPR/community Aid
  • U.S. Department of Labor, Occupational and Safety and Health Administration in Construction Safety and Health training
  • LGBTQI Training
  • Mental Health First Aid Training
  • Incident report Training
  • CARES Training
  • Corruption Prevention and Awareness training
  • Positive Well-being training Team Building training
  • Sexual Harassment Prevention
  • Human Subjects Research training
  • Information Privacy and Security training
  • Sexual Harrasment Training
  • OTDA Information Security Training for Social Services Districts
  • NYC Health Department PECO Training
  • Assisting Blind and Visually Impaired Clients in the Benefits and Services Programs
  • SNAP Civil Rights Training
  • SOLQ Confidentiality and Security Training
  • Health Insurance Portability and Accountability Act (HIPAA) for HRA training
  • OTDA Language Access training
  • DHS Opioid Overdose Prevention Program
  • Department of Investigation Training
  • Conflicts of Interest Board Training
Licenses
  • New York State Drivers License
  • New York State Security License
  • New York City Food Handlers License
  • New York City Fire Department F80 License
Recognition
  • NYPD 43rd Precinct Community Service Award
  • Selected to represent the Bronx at American Legion Boy's State
  • Bronx Task Force on Child Abuse Prevention Award for community service
  • Proclamation by City Council Greer County
  • South Carolina Key to the City by Mayor Richard Danner Greer County
  • South Carolina Heroism award by Chief Dean Crisp of Greer Police Department
  • Community Service Award by Bronx Conservative Party
  • Award of Merit from Assemblyman Jeff Klein
  • Award of Merit from NY State Assemblywoman Carmen Arroyo
  • Award of Merit from NYC Councilman Hirem Monserratte
  • Award from City of New York for dedicated 10 years of service
  • Numerous Commendations from NYC DHS Police for different Meritorious acts

This resume is created in 7 minutes.
Professional Summary

Protective Services officer who brings over 6 years of experience working in health care/mental health facilities. Executes each task with the well-being of all staff, visitors and patients in mind. Experienced officer with leadership and relationship-building skills. History of being an effective team member.

Skills
  • Conflict resolution
  • Team work/ leadership
  • CPR and Child CPR Training (2018)
  • Self-motivated
  • Strong verbal communication
  • Ability to work in stressful environments
  • Mental health liaison & suicide prevention training
  • Ability to work long hours /shift work
  • Observant
  • Report writing
  • Organized
  • Good Attendance
  • Customer Service
  • Mental Health Knowledge
  • Active Listening
Work History
January 2012-Current Community Peace Officer (CPO) | Alberta Health Services | Calgary, AB

- Responding to calls & codes
- Providing a safe work environment for patients, staff & visitors
- Addressing & documenting complaints
- Dispatch 
- Providing training to staff (restraints, response to codes involving protective services, fire safety)
- Building relations with staff & patients on mental health units (participating in events & being involved in meetings)
- Enforcing the provincial statutes  that are in my appointment 
- Conflict resolution
- MHA Duties
May 2011-January 2012 Protectives Services Guard | Paladin Security Calgary | Calgary, AB - Patrolling the hospital grounds
- Responding to calls/codes
- Standing by on constant watches (patients that are a high threat of eloping, harming themselves and others)
- Controlling access
 Providing other hospital services (Morgue duties, lock cuts, safe walks, escorts, STARS landing & departure)
- Site Safety (Reporting damages or leaks, checking fire extinguishers, testing duress alarms)
Education
2010-2011 Continuing Education: Justice Studies Mount Royal University, Calgary, AB, Canada
2008-2010 Two years (Did not complete degree): Applied Behavior Sciences (Psychology) Mount Royal University, Calgary, AB
2005 High School Diploma Sir Guy Carleton Secondary School, Ottawa, ON, Canada
Courses

- CPR & First Aid

-PPCT

-Mental Health Liaison 

-Suicide Prevention

-Tactical Communication (Verbal Judo)

-Officer Safety

-Non violent Crisis Intervention

-Restraint Techniques

This resume is created in 7 minutes.
Professional Summary
I am a dedicated and driven professional with 3+ years experience as a patrol officer. My military and police experience have aided in me being able to remain calm under pressure, be attentive and efficient and work well in team-based environments. I am in the process of moving to the Dallas area and actively looking for placement in law enforcement. I feel that I would be a great fit for this position, thank you.
Education
Certificate : 2013
 Wharton County Jr College Police Academy - Wharton, Texas
  • Police Officer certified
  • Coursework in Law Enforcement
  • Coursework in Criminology and Criminal Justice
Associate of Arts: Criminal Justice, Wharton County Jr College - Wharton, Texas
  • Coursework in Law Enforcement
  • Coursework in Criminology and Criminal Justice
Accomplishments
  • Awarded “The Life Saver Award" 2016
Skills
  • Taser Training
  • Strong decision maker
  • Administration of Physical Restraints training
  • Weapons training
  • Trained in defensive tactics
  • Strong work ethic
  • Highly organized
  • Data collection
  • Interview and Interrogation Training
  • CPR/First Aid certified
  • Crisis intervention techniques
  • Criminal law knowledge
  • Court testimony
  • Report writing
Work History
Basic Peace Officer , 08/2016 to Current
 Bay City Police Department – Bay City, Texas

  • Field training officer responsibilities.
  • Conducted crash reports.
  • Upheld traffic laws and city ordinances.
  • Upheld State and Federal law.
  • Coordinated and worked closely with law enforcement, social service agencies and mental health providers.
  • Supervised offenders to reduce risk to the community.
  • Wrote progress reports and testified under oath at court hearings.

Police Officer , 08/2015 to 08/2016
 Wharton Police Department – Wharton, Texas
  • Participated in community outreach.
  • Conducted crash investigations.
  • Attended continuing education courses.
  • Compiled statistical data for monthly, quarterly and annual reports.
  • Monitored defendants' compliance and progress in treatment by reviewing reports from counseling agencies.
  • Contacted victims in criminal investigations in regard to restitution.

Police Officer , 01/2014 to 08/2015
 Bay City Police Department – Bay City, Texas
  • Upheld State and Federal laws.
  • Interviewed victims, suspects and witnesses.
  • Served as court liaison by attending court hearings and presenting reports and recommendations.
  • Wrote pre-sentence and post-sentence investigation and court report.
  • Maintained organized offender records and documentation in compliance with department and legal standards.
  • Enforced all traffic laws and ordinances and checked speed with radar.
  • Conducted preliminary investigations at the scenes of major crimes.

Aviation Ordinanceman, 08/2009 to 06/2011
 United States Navy – Yokosuka, Japan
  • Maintained a safe workplace.
  • Successfully passed the Navy PFT monthly.
  • Certified weapons forklift operator.
  • Certified weapons elevator operator.
  • Trained new recruits.
  • Ran shift security and gun crew.

This resume is created in 7 minutes.
Summary

Seeking an opportunity as not only an advancement but where my reputable character along with unique skills and knowledge may assist as an asset in the structuring of the progressing Public Safety Department.

Highlights
  • Tactical weaponry defense and arrest.
  • Patrolling procedure and guidelines
  • Misdemeanor and felony laws
  • Arrest processing procedure
  • Calm under extensive stressful conditions
  • Urban crime gang -related language/slang
  • Active social community servant
  • New York State Penal Law Article 35 certified
  • New York State O.C and Baton certified
  • CPR, First Aid, and AED certified
  • Emergency dispatcher relief trained
  • Security guard license with both 8 and 16 hour certificates
Experience
11/2010 to Current
Peace Officer Parkchester South Condominium Public Safety － Bronx, NY
  • Police assigned perimeter sectors as a crime deterrent and lawful authority presence.
  • Respond to various dispatched hazardous, criminal, and non-criminal complaint calls.
  • Arrest of multiple-criminal violators of the law and as well issue New York City Criminal, Parking, and ECB summons.
  • Ensure to enforce condominium rules and regulations as well quality of life issues arisen.
05/2003 to 11/2010
Security Supervisor Hunts Point Multi Service － Bronx, NY
  • Supervised subordinates in ensuring daily tasks were completed as directed.
  • Enforced security procedures in accordance with department guidelines.
  • Maintained all communication log, daily reports, and incident reports
  • Responded to unusual incidents and disturbances and assured directed to appropriate parties of agency.
Education
2004
Associate of Science: Criminal Justice Monroe College － Bronx, NY, United States

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