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Skillful Public Safety Officer resume

Neha Varshneya
About Me

Experienced SaaS marketing professional and self-proclaimed life enthusiast that understands the value of unwavering customer loyalty and the importance it serves to businesses in garnering lasting relationships. Market-savvy, analytical, and well-coordinated in devising and implementing plans. Demonstrated success in spearheading inbound engine development to help scale high-growth technology organizations. Obsessed with exceeding goals and genuinely invested in the personal and professional development of others.

Get to know me: linkedIn.com/in/nehavarshneya, Twitter: @NehaVarshneya, Instagram: @nehavarshneya

What I'm Known For
  • Tactical team builder with strong background in training and team development (e.g. growing and building marketing teams from the ground up, UBC Sauder School of Business Competition Coach)
  • Strategic approach to implementing, measuring, and optimizing marketing initiatives (e.g. Google Analytics, Google Adwords, LinkedIn Ads, Hubspot, Facebook, Instagram)
  • Highly requested judge and conference speaker (e.g. BizTech Conference, Me Inc. Personal Branding Conference, Imprint Conference, Young Investors Program of Canada Conference, Kill Bill Open-Source San Francisco Conference)
  • Consultative and relationship selling
Professional Experience
01/2018 to Current
Marketing & Public Relations Manager Dooly Vancouver, British Columbia
  • Led Google Ventures Brand Sprint to uncover brand identity and values; used findings to build out our entire website from the ground up (e.g. product page, use case pages, resource library)
  • Monitor metrics such as redirects, click and bounce rates and other KPIs to proactively optimize digital marketing campaigns
  • Plan, implement, and maintain successful SEO strategies
  • Produce innovative and impactful promotional plans and content that support boosts in profits, competitive performance, and market share (e.g. write all blog posts, industry thought leadership pieces, conduct interviews with sales influencers, customer case studies, press releases)
  • Handle all partnership GTM strategies and integration plans (e.g. Outreach Galaxy, SalesLoft App Directory, Skaled Consulting)
  • Research target consumers and potential markets to capitalize on emerging trends to maintain top Sales Enablement and Sales Engagement positions on G2 Crowd
  • Measure and report on marketing campaign performance, gained insights and compare results against goals to identify strengths and weaknesses
01/2016 to 09/2017
Marketing & Growth Manager Aequilibrium Software Inc. Vancouver, British Columbia
  • Collaborated closely with the executive team in understanding the priorities of the business and developing a comprehensive cross-platform marketing plan for growing the brand and increasing awareness in target markets
  • Worked with the design team, sales team, and content writer to oversee the creation of relevant sales and marketing collateral
  • Responsible for media and public relations strategy, social media success, social recruiting, evolution of the website, identifying and attending key industry events, and carrying out usability studies for digital product development for key clients
  • Built relationships with partner channels and was an evangelist for the company at high-profile industry events in San Francisco
  • Worked effectively in a heavily cross-functional, fast-paced environment and managed all company customer engagement campaigns
  • Analyzed performance of all marketing programs to identify the best opportunities for optimization
07/2015 to 12/2018
Co-Founder Winning Interactions Corp. Vancouver, British Columbia
  • Winning Interactions is on a mission to uncover the path to customer and employee loyalty; this platform recognizes exceptional customer service interactions and showcases businesses that are able to foster both offline and online communities
07/2014 to 06/2016
Co-Founder Idea Guru Marketing Inc. Vancouver, British Columbia
  • Too often powerful ideas are lost because they aren't shared with the right people—our mission is to find, build, and engage an audience who cares about what you do
  • Clients include Miss World Canada, ReStory Furnishings, Giving Gifts & Company, Beauty Blend Artistry, and Fall For Me Artistry
05/2014 to 04/2015
Recruitment Marketer Bench Accounting Vancouver, British Columbia
  • Instrumental in the company growing from 50 employees to 200 in just under a year by attracting ideal candidates to apply through building a strong employer brand online and on campus
  • Responsible for initiating, developing and executing all recruitment-based social media activities, event planning, content creation and responding to careers enquiries
  • Researched the background of all candidates coming in for an interview to effectively identify further areas of discussion so the Talent Manager is fully prepared; attended networking events as a company recruiter
03/2014 to 06/2014
Social Media Coordinator Mindset Social Innovation Foundation Vancouver, British Columbia
  • Spearheaded the international “Access Our Medicine” campaign by compiling social media toolkits for A-list celebrities such as Richard Branson, Sarah McLachlan, and Brett Wilson, this propelled us in exceeding our goal of 1,000 signatures, and collecting 3,000 signatures on the declaration within the first week of the launch
  • Communicated high-level information from the health field by summarizing papers and making them accessible online to the public
02/2014 to 10/2014
National Director Of Marketing Miss World Canada Vancouver, British Columbia
  • Wrote promotional print/digital/event collateral and copy, which all 40 delegates utilized in signing over 250 sponsors
  • Responsible for judging the Social Media Awards—evaluated the pages of 40 delegates to select the top three winners
  • Organically increased the organization's online presence by strategically growing social accounts through a content strategy targeting over 17,000 people, sold half the 1,100 person capacity theatre in the first week of ticket sales by developing a pricing strategy that helped grow the organization by $82,500
04/2013 to 05/2015
Social Media Marketing Director Learning Buddies Network Vancouver, British Columbia
  • Implemented a new online customer service process which improved the flow of communication between potential recruits and the organization's administration
  • Commended by the founder for recognizing this gap, and going beyond job duties by socially recruiting 175 volunteer tutors each semester, which was significantly more than the 50 from prior terms—this increase allowed the organization to expand its efforts to five more inner-city schools in the Lower Mainland
  • Led the organization in securing the UBC Non-Profit Award through digital marketing efforts by beating out 100 organizations
06/2011 to 08/2012
Marketing Associate Macdonald Realty Westmar Richmond, British Columbia
  • Researched, extracted and evaluated real estate market tactics to complete an in-depth marketing metadata analysis for a real estate firm ($700 million in annual revenue) on the branding of the competing realty agencies
  • Exceeded expectations of managers and owners by presenting a comprehensive 66-page report suggesting parameters which were used by an internationally recognized web designer for the construction of Westmar's website
Education and Certifications
Content Marketing Certification HubSpot
E-Mail Marketing Certification HubSpot
Marketing Software Certification HubSpot
Inbound Methodology Certification HubSpot
Sauder School of Business: Marketing University of British Columbia
  • Not-for-Profit Business Strategy competitor and Marketing Strategy competitor at JDC West—Western Canada's largest business competition
  • Vancouver Board of Trade Leaders of Tomorrow Program participant and Community Member of the Year Award
  • Daniel F. Muzyka Award in Entrepreneurship
  • Brand Management Mentorship Program
Event and Wedding Coordinator Certification Wedding Planning Institute of Canada
Hootsuite Professional Certification Hootsuite
Activities and Honors
  • Mentor at Young Investors Program of Canada
  • Shopify's Diverse Women in Tech Grant Award Winner
  • Kim Business Award of Excellence
  • India Club Academic Achievement Award
  • Consulate General of India Speech Award
  • District Scholarship for Business Excellence
  • Pan Pacific Hotel Vancouver Business Excellence Scholarship
  • Bakshish Hundal Marpole Lions Outstanding Community Citizen Award
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Job-winning Public Safety Officer resume

Michael Brand
Professional Summary
Security Officer with extensive knowledge of law enforcement practices, investigation techniques, and security equipment operation.
Work History
Detention Officer 03/2019 to Current
Polk County Sheriffs' Office Des Moines, Iowa
  • Wrote daily reports and maintained logs of inmate activities and behaviors
  • Regularly conducted security and sanitation checks
  • Coordinated and worked closely with law enforcement, social service agencies and mental health providers
Armed Security Officer 09/2018 to Current
Win Watch Des Moines, IA

8 Hours/week

  • Delivered accurate verbal and written reports to company personnel.
  • Noted and followed up on any unusual behavior.
  • Responded quickly and effectively to all security violations and duress alarms.
Security Officer 05/2018 to Current
Perishable Distributors of Iowa/Hyvee Ankeny, IA

40 hours/week 

  • Performed surveillance of suspects using binoculars, cameras and camcorders.
  • Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences.
  • Processed and logged accurate and detailed incident reports.
Security Officer 09/2017 to 04/2018
Hy-Vee Corporate Office West Des Moines, IA

40 hours/week

  • Secured all doors in the office and main building after hours
  • Monitored and authorized entrance and departure of employees and visitors.
  • Monitored central alarm system for fire, intrusion, and duress alarms and responded when needed.
Sales Associate 12/2016 to 05/2017
Buckle Ames, IA

12-30 hours/week

  • Greeted customers in a timely fashion while quickly determining their needs.
  • Recommended merchandise to customers based on their needs and preferences.
  • Built relationships with customers to increase likelihood of repeat business.
  • Trained, coached and mentored staff to ensure smooth adoption of new programs.
Security Officer 05/2016 to 02/2017
The One Night Stand Ames, IA.

8-12 hours/week

  • Secured all doors in the office and main building after hours.
  • Denied entrance to the building to unauthorized persons.
  • Warned offenders about rule infractions and violations and verbally evicted violators from premises.
Sales Associate 06/2013 to 07/2016
Buckle West Des Moines, IA.

12-40 hours/week

  • Stocked and replenished merchandise according to store merchandising layouts
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
  • Educated customers about the brand to incite excitement about the company's mission and values.
Security Officer 02/2015 to 06/2016
Shotgun Bettys West Des Moines, IA

12-18 hours/week 

  • Detected suspicious activities and watched for criminal acts and rule infractions.
  • Monitored and authorized entrance and departure of employees and visitors.
  • Secured all doors in the office and main building after hours.
  • Circulated among visitors, patrons and employees to preserve order and protect property.
Security Officer 06/2014 to 05/2016
On Point Security Clive, IA.

8-12 hours/week

  • Monitored and authorized entrance and departure of employees and visitors.
  • Monitored and reported suspicious activities to local authorities.
  • Warned offenders about rule infractions and violations and verbally evicted violators from premises.
Car Salesman 01/2014 to 05/2014
Stew Hansen Hyundai Clive , IA
  • Responded to customer enquiries via telephone and email
  • Met customers on lot and in showroom to discuss available vehicles and options
  • Greeted customers on lot and in showroom to answer questions about brand and available inventory
Education
High School Diploma Clarion Goldfield High School - Clarion IA
Associate of Arts: General Iowa Central Community College - Fort Dodge, IA

I took some General Education Courses while in high school as well as my freshman year of college.  I also took a course with this college again in summer 2016.

Associate of Arts: AGS 2017 Des Moines Area Community College - Ankeny, IA

I received an AGS Degree in December 2017

Bachelor of Arts: Criminal Justice Iowa State University - Ames, IA

I have been working towards my Criminal Justice Degree at Iowa State University from 2015-2016 and 2016-2017.

Skills
  • Crime prevention expertise
  • Security personnel training
  • Stationary surveillance
  • Team leadership
  • Opening and closing procedures
  • Conflict resolution techniques
  • Customer Service
  • Verbal Judo
  • Problem-solving skills
  • Excellent team player and community builder
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Experienced Public Safety Officer resume

Tyler Kluck
Professional Summary

Upbeat individual known for courteously speaking with public callers to understand what types of services are required. A motivated Public Safety Dispatcher capable of referring communications to the proper personnel while making the best decisions in the worst situations. Considered a compassionate and hard-working professional. Highly communicative individual with the ability to remain composed in very stressful situations. An effective Public Safety Dispatcher with expertise in records management, radio communications and keeping callers as calm as possible. Strives to achieve goal of obtaining a career as a law enforcement officer.

Skills
  • Proficient in EntPortal
  • MS Office
  • Data entry
  • Highly effective communication
  • Problem-solving
  • Strong interpersonal skills
  • Community relations
  • Reporting and documentation
  • Strategic thinker
  • Mechanically inclined
  • Public Speaking
  • Conflict resolution techniques
  • Reliable
  • Honesty
  • Integrity
  • Approachable
Work History
Public Safety Dispatcher, 08/2018 to Current
Canisius College 2001 Main St, NY
  • Inputted information from all calls into the system, using Entcad, Charms, Webrici and maintaining accuracy of details.
  • Requested law enforcement, fire and ambulance services for various emergency calls, including fires and auto accidents.
  • Remained calm in very high-pressure situations and kept callers on the line until law enforcement arrived on the scene.
  • Fielded 911 emergency and non-emergency calls and determined the level of support that was needed for response.
  • 16 Hours per week.
Service Assistant, 05/2015 to 04/2018
Towne Auto 3535 Southwestern Blvd
  • Delivered paperwork from the customer service desk to the auto technicians.
  • Washed cars as courtesy to the customers after their vehicle was serviced.
  • Assisted with any pending tasks to be dealt with around the shop.
  • 24-32 Hours per week.
Security Guard, 06/2014 to 08/2017
Town of Cheektowaga 2600 Harlem Road
  • Monitored and authorized entrance and departure of employees and visitors.
  • Applied effective communication and interpersonal skills when interacting with all levels of personnel and the general public.
  • Triaged problems quickly, providing precise and clear information while working under minimum supervision.
  • Seasonal job, 24 Hours per week.
West Seneca Highway Department Laborer, 10/2015 to Current
Town of West Seneca 1250 Union Road
  • Maintained neat, clean and sanitized work areas.
  • Collected and disposed the public taxpayers refuse
  • 40 Hours per week.
Bus Washer, 06/2014 to 09/2014
West Seneca Central Schools 3300 Seneca St, NY
  • Washed exterior vehicles' body, applied top coat or polish, and detailed interior.
  • Seasonal job, 40 hours per week.
Cashier, 03/2013 to 05/2015
Tops Friendly Markets 3201 Southwestern Blvd
  • Checkout customers and bag their groceries as a cashier.
  • Assisted corralling carts and returning them to the store.
  • 22-32 Hours per week.
Education
High School Diploma West Seneca West Senior High School - 3330 Seneca St
Associate of Applied Science: Fire Protection Technology, 2018
Erie Community College - 4041 Southwestern Blvd
Associate of Applied Science: Emergency Management Erie Community College - 4041 Southwestern Blvd
Affiliations
  • Member, Cheektowaga Police Explorers Advisor (2019 - Present)
  • Member, Cheektowaga Police Explorers (2013 – 2019) Held rank of Sergeant 
  • Member, Vigilant Fire Company (2015 – 2017) Held rank of Truck Room Engineer 
  • Member, Vigilant Fire Explorers (2012 – 2015) Held ranks of Lieutenant and Captain 
Certifications
  • NYS Certified Interior Firefighter
  • Commercial Class B Driver License
  • Motorcycle License
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