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Multi-lingual experienced Engineering manager/Deputy maintenance manager and Product manager, with excellent interpersonal and project management skills. Action-oriented with strong ability to communicate effectively with technology, executives in an organisation, and business audiences.
Advanced knowledge of EASA PART M and EASA PART 145 and in-depth understanding of continuous airworthiness management & aircraft maintenance technical and operational aspects.
Key Skills
  • Project management
  • Change management
  • Cross-functional team management
  • Staff training and development
  • Skilled negotiator
  • Calm under pressure
  • Work flow planning 
  • Recruitment and training
  • Focus on diverse responsibilities
  • EASA PART M/PART 145 knowledge 
  • Procedure development IT skills.
  • Airworthiness Management System AMS (advanced).
  • AMOS (Advanced).
  • AMASIS (Confirmed).
  • Programming Languages: (SQL, Access, C, C , Objective-C, VBA, python) Advanced.
  • Auto-cad (advanced).
  • Catia V5.
  • Pro-engineer (Advanced).
  • Matlab (Advanced), OS (Win/MacOS/Linux) (Advanced), Office (Advanced) Formation.
  • Procedure development
  • Multi-unit operations management
  • Contract management
  • Systems implementation
  • EASA management experience
  • Troubleshooting and problem solving
  • Natural leader
  • Quality assurance and control
  • Decision-making ability
  • Safety-oriented
Professional Experience
Engineering & Security Manager 02/2014 to Current Airlines Maintenance Company (AMC AVIATION) Paris, France
  • Planning, preparation and launch of aircraft maintenance performed on the MRO sites in accordance with Part 145 and according to customer's work orders or contracts
  • Managing team of 3 professionals 
  • Managing MCC activities
  • Definition of the approved data & procedures necessary for the scope of practice of the MRO
  • Checking that these data are made available in the technical library, amendment management
  • Implementation of corrective actions requested by the Quality Assurance
  • Distribution of client's documents and record keeping
  • Writing and submitting to the authorities the request for exceptional authorizations on behalf of the operators and according to the operator's agreement
Deputy Maintenance Manager 02/2014 to Current Airlines Maintenance Company (AMC AVIATION) Paris, France
  • Ensuring that all maintenance including the correction of defects is performed based on the approved data and the organisation's procedures
  • Implementing corrective actions requested by the Quality Assurance
  • Managing operational ramp activities and line maintenance in external maintenance sites
  • Managing a team of 25 professionals
  • Determination of the cost and pricing of proposals and bids
  • Evaluating and managing sub-contractors and suppliers
  • Deciding and launching of subcontracted work outside AMC as well as checking the compliance of subcontracted work within the organisation
  • The preparation and launch of aircraft maintenance performed in accordance with Part 145 and according to customer's work orders or contracts
  • Ensuring the level of competence, the number and availability of manpower resources
  • Ensuring initial and continuous technical training (maintaining skills and qualifications) and the training schedule
AMS Product Manager 02/2015 to Current Airlines Management and Consulting (AMC AVIATION) Paris
  • Identification of potential markets
  • Developing a plan to optimize return from potential markets
  • Commercial negotiations and sales of ERP AMS
  • Contract negotiations
  • Exhibitions management and attendance
  • Marketing planning and management
  • Managing AMS implementation for new customers
  • Training new customers on the new ERP procedures
  • Management of change
  • Creating customer support platform and hiring a support team
  • Managing customer support 
Deputy Engineering Manager 02/2013 to 02/2014 Airworthiness Management Company (AMC AVIATION) Paris, France
  • Continuous airworthiness management of one A330-300, one B737-500, and  two B747-400 in accordance with EASA PART M
  • Aircraft transition manager for three A320 in Estonia
  • Mid lease inspections (records & physical) of one B737-800 & three A320 on behalf of SMBC
  • Managing the implementation of AMS maintenance pack for our newest clients instead of their old software (AMASIS)
  • Managing the AMS maintenance pack client support
  • Managing support of our Part-145 approved line maintenance facilities at CDG/ORY
Aircraft Transition Manager 02/2012 to 02/2013 Aeroconseil - AKKA Technologies on behalf of AIRBUS SEOT Toulouse, France
  • Complete recovery & delivery of two A340-300 on behalf of Airbus in Rio de Janeiro
  • Complete recovery & delivery of 5 A340-500 on behalf of Airbus in Singapore
  • Complete recovery & delivery of one A340-500 on behalf of Airbus in Bordeaux
Continuous airworthiness management engineer 02/2011 to 02/2012 Airworthiness Management Company AMC Paris, France
  • Complete recovery for two B747-400 & one 737-300
  • Continuous airworthiness management of two A310-300 & three B737-300 in accordance with EASA PART M
  • Elaboration & update of a Maintenance Program for two A310-300
Continuous airworthiness management engineer 02/2010 to 02/2011 Enhance Aero Engineering Paris, France
  • Continuous airworthiness management of seven Embraer ERJ145
  • Phase in of new A/Cs in AMOS software
  • Setting up processes of AD & SB follow up in accordance with EASA PART M
  • Study & analysis of AD (EASA, FAA, ANAC) & SB applicable to Embraer ERJ135/145
  • Integration and initialization of AD & SB into AMOS
  • EASA Form 4 holder as Deputy maintenance manager & Engineering manager
  • Approved EASA PART M training
  • Approved EASA PART 145 training
  • Approved B747-400 General familiarization
  • Approved A320 family General familiarization
  • Approved A350 General familiarization
  • Approved Human factors training
  • Approves SMS training
  • Approved CDCCL level 1 & 2 training
  • Approved EWIS training
English (Fluent, TOEIC score=980), French (Mother tongue), Arabic (Mother tongue), Portuguese
Computer Skills
Airworthiness Management System AMS (advanced), AMOS (Advanced), AMASIS (Confirmed), Programming Languages: SQL, Access, C, C , Objective-C, VBA, python, Office (Advanced)  

Academic Background
Master of Science: Aviation Maintenance 2012 BORDEAUX1 University - IMA Merignac Bordeaux, France

Master in Aviation Maintenance engineering Major in ASA (Avionics Systems & Aviation maintenance).

Aviation maintenance engineering 2010 BORDEAUX1 University - IMA Merignac Bordeaux, France Licence in Aviation maintenance engineering.
Mechanical engineering 2005 Suez Canal University (Egypt) Portsaid, Egypt Mechanical engineering studies.
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Lieutenant in the U.S. Navy Reserve with over twelve years of military service. Adept at working directly with government officials and high-ranking individuals. Professional manager with four years managerial experience working in government security. Noteworthy knowledge of martial arts, firearms, and safety devices with a strong ability to spot potential threats and make sound decisions under pressure.

  • D License, Security License
  • G License, Armed Security License
  • Defensive Tactics and Weapons Training
  • Analytical Problem Solver
  • Crisis Management
  •  Basic Life Support: CPR and First Aid Certified 
  • Direct Commissioning Officer Indoctrination Course, USN
  • Division Officer Leadership Training Course
  • Excellent rating for military physical fitness tests
Site Operations Supervisor at the City of Miami Beach 02/2017 to Current Allied Universal Miami, FL Manages approximately sixty security officers. Enforces security procedures and effectively directs people while implementing strong problem solving skills. Observes behavior of visitors to the beach and identifies/reports any suspicious behavior or unauthorized substances.​ Very observant of all surroundings with a great attention to details to avoid any security failures.
Private Security Manager at Miami International Airport 03/2015 to 02/2017 Allied Universal Miami, FL
Oversaw and managed approximately sixty security officers. Supervised the screening of MIA employee bags and personnel for contrabands. Worked with TSA and airport security to identified potential problems and make informed decisions. Regularly conducted routine checkups of multiple posts and provided timely reports and updates to upper management.
Intelligence Officer 01/2013 to Current Navy Reserve Miami, FL

Briefs high ranking officials and prepares and publishes multiple highly analytical products directly aiding senior leadership decision-making. Personally selected to lead the Regional Issues Branch as Division Officer at the US Southern Command, overseeing the work of five sailors. Manages the fitness program for more than 50 military personnel as Command Fitness Leader.

All-Source Intelligence Analyst 10/2009 to 01/2013 Air Force Reserve Miami, FL

Supervised and produced all-source intelligence reports in support of Homestead AFB 482nd Operations Group. Instrumental in supervising and conducting intelligence debriefs of F-16 pilots and preparing mission reports. Conducted training for military members on assessing foreign and domestic threats as well as offensive and defensive weapon system capabilities. 

Bachelor of Science: Liberal Arts 2003 Excelsior College Albany, NY, USA
Associate of Applied Science: Communications Applications Technology 2002 Community College of the Air Force Montgomery, AL, USA
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Professional Summary
Military professional effective at leading teams to accomplish ambitious goals. Expertise in COMSEC, Project Management, and Access Control. Deadline-oriented and capable of handling multiple time-sensitive/critical tasks simultaneously. Exceptional Project Manager successful at directing change management initiatives requiring fast-paced execution. More than 10 years in project management in a variety of industries. 
  • Project management
  • Conflict resolution
  • Strong verbal communication
  • Team leadership
  • Extremely organized
  • Data management
  • Process implementation
  • Risk management processes and analysis
  • Staff development
  • Emergency planning
  • Compelling presentation skills
  • Operations management
  • Risk assessment
  • Training and development
Work History
Personnel Security Manager, 09/2016 to Current
Strategic Resources, Inc Huntsville, AL
  • Prepared security refresher briefings for employees, outlining security regulations and procedures for handling, storing, disposing of, or keeping various records of a classified or proprietary nature  
  •  Prepared and disseminated security education and training materials  
  •  Developed Standard Operating Procedures (SOPs) and process flow charts for security clearance processes    
  • Continuously reviewed business processes to look for ways to improve or enhance effectiveness and efficiency of overall program    
  • Authored and/or edited documentation provided to employees on guidance for submitting security clearance paperwork and ways to avoid common rejections    
  • Trained new employees Generated various status reports to submit to upper management personnel    
  • Acted as a liaison between the government and employee by forwarding messages to the employee from the government, and providing assistance to employees regarding government instructions related to the submittal/rejection of a security clearance application  
  • Functioned as a JPAS Administrator and Account Manager, performing duties related to unlocking JPAS accounts and changing passwords; initiating employees for security clearances; checking the statuses of security clearances; indoctrinations; reviewing security clearance applications for accuracy and completeness prior to government submittal; maintain JPAS PSMNet; transfer employees between cage codes, when necessary    
  • Conducted security debriefings for persons departing the company, in compliance with NISPOM directives and other federal security regulations    Prepared for and participated in DSS audits Performed various other duties, as assigned    
  • Analyzed complex security documents and regulations, and appropriately extracted relevant material to document Standard Operating Procedures (SOPs) to be followed across organization
  • Reviewed security current requirements, and implemented across organization accordingly    
  • Analyzed current security practices to determine efficacy, and made adjustments to security program accordingly    
  • Submitted PARs for personnel requiring access to program(s)
  • Created security education materials and disseminated throughout organization (e.g., PowerPoints, Newsletters, Flyers, etc.)    
  • Overseen compliance with overall security program on a daily basis    
  • Provided required briefings to all required personnel Communicated security-related updates to upper management and other staff members at weekly staff meetings  
  •  Performed all facilities-related tasks, including, but not limited to: identifying office locations for new employees; facilitating the build-out for any part of the facility, used to support various initiatives/programs; placing work orders for any identified deterioration of the facility; providing escorts to technicians and other workers, as needed; and maintaining the overall condition of the building. 
Student Discipline Analyst, 08/2015 to 09/2016
Huntsville City Schools Huntsville, AL
  • Provides coordination for planning, implementation, and assessment of initiatives related to improvements in providing a safe, disciplined learning environment with emphasis on positive school climate.
  • Advises parents, administrators and other staff regarding student discipline.
  • Identified warning signs of emotional or developmental problems and reported to parents.
  • Identified process inefficiencies through gap analysis.
  • Recommended operational improvements based on tracking and analysis.
  • Researched and resolved issues regarding the integrity of data flow into databases.

Business Analyst/Project Manager, 09/2014 to 08/2015
Treating The Need San Antonio, TX
  • Reviewed outcomes and metrics created by for evaluating impact, and regularly measuring its performance and effectiveness using those metrics.
  • Approved annual budget, audit reports, and material business decisions, meeting all legal and fiduciary responsibilities.
  • Developed and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic, and sales.
  • Defined clear targets and objectives and communicated them to other team members.
  • Monitored timelines and flagged potential issues to be addressed.
  • Reviewed sales, customer concerns and new opportunities to drive business strategy at weekly planning sessions.
  • Assessed vendor products and maintained positive vendor relations.
  • Developed 20 executive presentations and reports to facilitate project evaluation and process improvement.
  • Supervised the work of 75 team members, offering constructive feedback on their work performance.

Quality Assurance Specialist, 07/2011 to 09/2014
QTC Medical Services San Antonio, TX
  • Direct health care experience in medical case management and quality assurance, to include the review of complex multi-focal medical reports for quality, clarity, thoroughness and insightful medical explanation.
  • Expert in Data Collection and Program Management providing problem solving tools/techniques that created a more efficient work environment.
  • Evaluated and summarized all pertinent issues found during the review of technical data, strategy concepts, and other information.
  • Thoroughly researched newly identified diagnoses and/or medical procedures to expand skills and knowledge.
  • Established and oversaw implementation of an effective budgeting and accounting system that improved efficiency and reduced costs.

COMSEC Manager/Access Control Manager, 02/2009 to 04/2011
United States Air Force Hill AFB UT
  • Analyzed COMSEC applications and performed research
  • Provided technical support to electronic key management system
  • Performed research on technical applications
  • Developed and analyzed IA prototypes.
  • Assisted to configure hardware and software systems.Performed tests on systems and provided appropriate solutions.
  • Provided technical support to all customers
  • Trained custodians for downtime of power failures
  • Monitored COSMEC inventory and tracked it regularly
  • Assisted and distributed electronic key materials
  • Streamlined all processes for installers and technicians
  • Monitored shipment of cryptographic products.
  • Performed access control, incident management, training for building/property security
  • Maintained and updated daily reports to be routed to higher authority to maintain accurate records and accountability of daily activities
  • Drafted incident case reports, collected background info and evidence from statements during investigation and uploaded data into proper management information system for proper processing
  • Analyzed data collected to aid in property management for over 30K personnel
Master of Science: Acquistions and Contract Management, Current
Florida Institute of Technology - Melbourne, FL

Master of Education: Science, Technology, Engineering, and Math Healthcare Management, 2016
Concordia University - Portland, OR
Science, Technology, Engineering, and Math Healthcare Management
Bachelor of Science: Healthcare Management, 2015
Park University - Parkville, MO
Healthcare Management
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Dedicated law enforcement professional with more than 9 years managing corporate security teams and law enforcement officers. Personable leader who comfortably interacts with people from diverse cultures and backgrounds.
Master of Arts: Criminology and Criminal Justice 2011 University of Texas at Arlington, Arlington, Tx
Criminology and Criminal Justice
GPA - 3.78
Bachelor of Arts: Criminal Justice 2006 Sam Houston State University, Huntsville, Tx
Criminal Justice
GPA - 3.15
Kelmar Global Investigations Dallas, Texas Senior Investigator 03/2017 to Current
  • Congressional executive protection.  Advance site planning and coordination for Congressman.
  • Internal Fraud, theft, loss and employee misconduct investigations 
  • Site security consultations and recommendations for improvement
  • Interview, report writing and coordinate investigations with law enforcement
  • Identification of security threats and assess security risk
  • State licensed PI and PPO investigations
University of North Texas at Dallas Dallas, TX Adjunct Professor 12/2014 to Current
  • Teach Bachelor level Criminal Justice courses. Topics include Theory, Corrections and Criminal Law
  • High level of organization skills, public speaking and classroom management
  • Communication with students of various abilities and personalities 
  • Extensive use of Microsoft Office, Blackboard and SPSS.  Type 65 words per minute.  
M & J Wilkow Properties Arlington, TX Corporate Security 09/2008 to 02/2017
  • Investigated incidents and offenses on company property
  • Ensured the security and safety of the 100 retail tenants on property
  • Conducted surveillance, interviewing of suspects, independent investigation and data collection.
  • Evaluated current policy, implementation of procedure and recommendation of potential changes to ownership.
City of Arlington Arlington, TX Police Officer 08/2007 to 03/2017
  • Field investigations, interviews, warrants, conflict mediation
  • Personnel management, supervision,  policy review and implementation
  • Experience investigating financial crimes and banking practices
  • Great analytical and research skills. Ability to investigate and solve complex problems.
  • Active role in training, investigation management and resolution
  • DWI Task Force officer, Field Training officer.  Mental Health and Investigations subject matter expert
  • Courtroom testimony. Experience in State and Federal courts
  • Life Saving Award 2016
M & J Wilkow Properties Inc Chicago, IL Corporate Security Manager 09/2008 to 03/2017
  • Investigated incidents and offenses on company property
  • Ensured the security and safety of the 100 retail tenants on property
  • Conducted surveillance, interviewing of suspects, independent investigation and data collection.
  • Evaluated current policy, implementation of procedure and recommendation of potential changes to ownership.
  • Equal Opportunity Training Course (EEOC), 2017
  • Leadership and Management Training Course, 2016
  • Basic Investigation Interview Techniques, 2015
  • Excited Delirium course, 2014
  • LGBT Education Training Course, 2014
  • Detective Training and Interview, 2014
  • Interview and Interrogation, 2012 & 2015
  • Courtroom Testimony and Demeanor, 2010
  • Field Investigations, 2011.
Additional Information
  • Date of Birth: December 12, 1984                                                        Honors and Awards:
  • Pending Top Secret Clearance, 2017
  • Life Saving Award, 2016
  • Officer of the Month, 2008-15
  • Graduated Magna Cum Laude, 2011
  • Nominated Rookie Officer of the Year, 2008