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I currently hold the position as a security professional with Allied Universal at PIH health in Whittier. Before this current position I was a Crime Prevention Officer with Knowles Security Inc. I have over 5 years experience in security/law enforcement field. I attend Cerritos Community College where i am working on my AA degree in Administration of Justice. I later plan to attend Cal State Dominguez Hills University to obtain a BA degree in Psychology. I have excellent customer service skills and believe it's important to always stay professional and respectful. i have a great work ethic and have at one point held two-three jobs at a time. my ultimate career goal is to become a law enforcement officer.
I am a utility rover security professional with Allied. I am assigned to PIH Health in Whittier and Downey. My duties include checking in visitors/patients to the emergency room/main hospital. conducting vehicle and foot patrols of the main campus interior/exterior and off sites. writing daily/incidents reports. Responding to codes and calls for service in the hospital.
Currently attending Cerritos College studying Administration of Justice. I am attempting to get my Associates of Arts degree. I have two more math classes that I need in order to graduate.
•Strong interpersonal and communication skills - Effectively interact with diverse population.
•Projects strong customer service skills - Active listener, diplomatic and articulate.
•Positive attitude - Collaborative and flexible.
•Can work independently and in a team.
•Worked at various city sites and made sure the facility is safe and secure during the shift.
•Maintain reports of daily activities including suspicious activities on site.
•Informed and warned violators of rules and regulations like, loitering, smoking and unauthorized parking spots.
•Working at ISC at Municipal Complex Calgary – Monitor automated CCTV, perform calculated responses by contacting key personnel or dispatching and directing contracted or in-house security guards using Perspective Dispatch Log, direct security guards to protect The City of Calgary properties from criminal acts using Indigo Vision Control Center, initiate, organize and maintain electronic records using Microsoft Office (Word, Excel, Outlook) and filing the mobile patrol security checklist and vehicle inspection reports accordingly.
•Radio checks with other security guards every hour and made sure they are ok and present at their given site.
•Patrolled and kept the records for all security incidents at various sites.
•Provided security services for staff and visitors.
•Made sure parking area is clear at all times.
•Informed visitors about the rules and regulation.
•Promoted cell phones, plans and additional features for carriers like Rogers, Telus, Bell, Virgin, Fido and Koodo.
•Scheduled meetings with the prospective clients and conduct product demonstrations.
•Cross-sell and up-sell additional equipment and accessories.
•Documented all client meetings, transactions, queries, and complaints.
•Processed debit, credit, gift certificates, cheques and cash transactions for customers.
• Provided Shaw customers an exceptional, comprehensive, and seem-less technical support experience, diagnosed and troubleshot all technical issues pertaining to network, internet, cable, digital phone terminal and computer.
• Trained and mentored new support staff on Shaw products and services, internal company system and software, database maintenance, as well as provided technical support assistance to various internal departments through a dedicated queue.
• Successfully utilized team meetings to identify opportunities to improve the business and elevate end user experience.
• Educated Shaw customers in realizing the full benefits of their Shaw related products and delivered extraordinary customer experience, while maintaining professionalism and staying within the company support scope guidelines.
• Continuously maintained an effective chain of correspondence with numerous departments such as: field support, customer care, loyalty care, retail vendor management, IT solutions, to ensure technical support team members are always up to date with the latest Shaw related product and services information.
•Completed High School from Al-Diyafah High School, Dubai, U.A.E.
Other Qualifications and Certification:
•Alberta Security Individual Licence.
•Alberta Class 5 Advance Valid Driver's Licence.
•IELTS (International English Language Testing System) Certificate from British Council Canada.
•Currently enrolled in Certified Protection Officer (CPO).
Reliable, dependable, positive Pharmacy Technician with excellent data entry skills and determined to provide quality customer service. Detail-oriented, self-starter focused on accuracy and efficiency. Seeking a full time or part time position with a pharmacy or facility to become a valued member of your team.
Dedicated Security Professional versed in providing personal, equipment and property security in transportation facilities, warehouses and distribution centers,convalescent homes,hotels. Motivated customer service specialist with over twenty-five years of team-based environment experience and public behavior.Call Center Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette. Emergency Room Psych patient care over 3 years experience working in urgent and high patient volume settings.
CRP AND FIRST AIDE CERTIFIED
GROUP TRAINED IN TEAM WORKS.
MOAB 2 CERTIFIED
Terrorism attack certificate
WHITE GLOVE CERTIFICATE
HEALTHCARE ESSENTIAL CERTIFICATE