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Summary

  Dispatch Supervisor with broad background, including management, customer service and general warehouse operations. Security Supervisor with 2 years in the security field, including client and public relations and supervisory skills. Trained in conflict resolution. Strong leadership skills.

Highlights
  • Supervisor/Dispatcher
  • Lead Driver
  • Driver/Transporter (R.I, M.A, N.H, V.T, N.Y, C.T, V.A)
  • Certified Security Supervisor
  • Staffing and scheduling
  • Report writing
  • Excel
  • Microsoft Office 
  • Team leadership
  • Employee training 
  • Multi-tasking ability
  • Strong initiative
  • Customer service
Experience
Systimize Logistics Milford, MA Supervisor/Dispatcher/Lead Driver 02/2018 to Current

 Created and enforced policies and procedures for the entire logistics team. Responsible for assigning daily routes and reviewing activity of package count and deliveries, to ensure timely and proficient service. Provided detailed instructions for job responsibilities and safety protocols to new employees. Trained new drivers on correct procedures for all areas of operations. Led a team of 30 to perform delivers. 
A-Alert Logistics Milford, MA Dispatcher 01/2018 to 02/2018

 Assisted in management of business operations by maintaining records and files. Responsible for assigning daily routes and reviewing activity of package count and deliveries, to ensure timely and proficient service. Counted and verified orders picked to ensure accuracy. Inspected and maintained gas, oil and water levels as well as tires, lights and brakes. Led a team of 20 to perform delivers. 
A-Alert Logistics Milford, MA Delivery Driver 11/2017 to 01/2018
 Handling items, delivering packages at a fast rate. Loaded and unloaded trucks and vans. Verified sales orders before loading and unloading merchandise. Operated motor vehicles in a safe and efficient manner. Met and surpassed productivity targets and quality standards.

Securtias Warwick, RI Security Guard / Floater 03/2017 to 11/2017

 Patrolled the facility and served as a general security presence and visible deterrent to crime and rule infractions. Reported all incidents, accidents and medical emergencies to law enforcement. Answered alarms and investigated disturbances. Issued security badges and visitor passes to all guests.

 

 
Green Mountain Concert Services New England, R.I, M.A, N.H, V.T, N.Y, N.J, C.T, V.A Security Supervisor 09/2015 to 04/2017

 Crowd management, traffic control and event planning. Patrolled industrial and commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows and gates. Extended lengths of time standing. Shift lengths anywhere from 4 to 18 hours and overnights.  

 
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Dunkin Donuts Providence, RI Crew Member 09/2015 to 04/2016

 Prepared and served beverages such as coffee, tea and fountain drinks. Prepared items according to written or verbal orders, working on several different orders simultaneously. Quickly and efficiently processed payments and made accurate change.

 
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Subway Providence, RI Shift Leader/Person in Charge/Store Closer 03/2014 to 10/2015

 Shift leader, customer service, food preparations, sandwich artist, cashier, dishwasher, stocker, general cleaner, closer. 

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Education
High School Diploma: College Prep 2014 The Met School, Providence , Rhode Island , USA
This resume is created in 7 minutes.
Professional Summary
I am interested in a position in industrial maintenance/machine operator. Thorough Engineering Technician equipped with a strong attention to detail and ability to recognize potential issues before they start.
Skills
  • I have knowledge in the steel business and the shipping business
  • Fluid power, Electrical fundamentals, leadership classes, ISO certified auditor
  • Operational analysis
  • Manufacturing process controls
  • Manufacturing process controls
  • Solid background in national and corporate security​
  • Leadership Hub Training
  • Manufacturing process controls
  • Exceptional time management
  • Product improvement

Accomplishments
Certified auditor ISO/TS 16949 ISO 14001, OHSAS 18001 December 2008 Worthington Steel.
Work History
Machine Shop Operator, 06/2017 to Current
 Worthington Steel Co – Monroe, OH
 I currently run the pickle line which we clean and process steel for internal and external customers.  I am currently doing the same job I did previously with the company at Worthington steel in Delta Ohio from 1 that is entered below.
Industrial Maintenance Mechanic, 07/2010 to 06/2017
 Cleveland Steel Container – Kilgore, Texas
  • Operator on the Seam Welder and cut to length line. 
  • Program data into a weld computer to select appropriate type and thickness of metal for resistance welding.
  • Developed production tracking and quality control systems, analyzing production, quality control, maintenance and other operational reports, to detect production problems.
  • Complete work orders operate and maintain Industrial equipment.
  • Work with drives, relays, transformers and other electrical applications.
  • 40 + hours a week.
  • Analyzed and investigated all incidents alongside management.
Industrial Mechanic/operator/engineering , 09/1999 to 06/2010
 Worthington Steel – Ohio
  • Worked as an operator on the Galvanizing line, Pickle line, Slitter line and Maintenance.
  • Also working with OEE software (overall equipment effectiveness) in measuring ways to speed up the machine and processes and cut cost.
  • Worked with fabrication, drive shafts, gear boxes, lathes, band saws, torching, welding.
  • Rebuilt 1" and 2" arro pumps that are used on the pickle and galvanizing lines used to pump hydrochloric acid.
  • Worked with AC/DC motors and hydraulics.
  • Completed corporate classes including electrical fundamentals, fluid power (hydraulic and pneumatic), basic skills, leadership classes, and metallurgy 1 and 2 , ISO certified auditor.
  • Also operated overhead Zenar cranes, and forklifts.
  • Perform logistics planning for the rework of new models, and components, engineers and ground support equipment.
  • Analyze technical data to assist internal and external customers.
  • Assist and advise management of schedules and workload.
  • Maintain bills of materials and work orders and enter data into company computer system.
  • Generate reports, data quality, create and revise spreadsheets, charts, graphs, and presentations.
  • 48 hours a week.
  • Completed projects by effectively applying engineering, technical and maintenance procedures.
Part time Security Supervisor, 08/1997 to 08/1999
 UPS – Maumee, Ohio

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Prepare bills of lading; check items to be shipped against work orders to ascertain that quantities, destination, and routing are correct 

  • Receive and unload incoming materials and compares information on packing slip with purchase order to verify accuracy of shipment; may process return shipments from customers.
  • Inspect shipments for damages or defects; record discrepancies or damages and notify supervisor and/or purchasing personnel.
  • Trace lost shipments and/or customer claims of lost shipments; initiate proof of delivery documents.
  • 25 hours a week and college. Started as a dockworker promoted to part time supervisor.
Squad Leader, 06/1993 to 07/1997
 United States Marine Corps – Twentynine Palms, California
  • Security forces guarding nuclear military installations and weapons.
  • Honorable Discharged supervised a team of 12 men in dangerous operations that required strict adherence to safety procedures and unrelenting attention to detail.
  • Overlooked the security of the armory, and maintained multi-million dollar equipment, Earned Navy Achievement medal for superior performance along with certificate of Commendation 1st marine division mortars super squad champions, good conduct medal.
  •  Deployed to Okinawa, South Korea, Guam and Tinian.
  • 40 + hours a week.
  • Was in rifle platoon transferred ....LT Col James Mattis Commanding officer now Secretary of defense. 
Education
Associate of Applied Science: Industrial Engineering Technology, 2009
 Penn Foster college - Scranton, Pennsylvania
Bachelor of Science: Pursuing Engineering Management Degree, Current
 Grantham University - Kansas
Languages
English Fluent French Beginner Spanish Beginner
This resume is created in 7 minutes.
Professional Summary
Currently seeking a position with a company that will allow professional growth within. Looking to bring superb client experience, great communication, structure to daily task, teamwork, dependability and a slew of other great fundamentals needed to help create a fully functioning team



Skills
  • Creative & sharp problem solver
  • Quick learner
  • Training development aptitude
  • Strong Organizational Skills
  • Energetic Work Attitude
  • Electronic surveillance
  • Intermediate Microsoft Office
  • Security Cameras & access control
  • Strong leadership abilities
  • Exceptional communication skills
  • Strong client relations
  • Shipping and receiving professional
  • Superior customer service
  • General Security Presence
  • Critical thinking
  • Filing and data archiving
  • Types 47 WPM
  • Attention to detail
Work History
Lost and Found Representative 09/2017 to 04/2018
Allied Universal – Menlo Park, CA
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
  • Served as the main liaison between customers, management and other contracted companies.
  • Required to have a Chain of custody created with a Found Item record through Perspective-Resolver. The lost and found representative will take full responsibility of the item until custody of the item has been passed to another L&F representative, owner, or the Donation services.   
  • Responsible for fielding all L&F inquiries and attempt to match the inquiry with an item in possession. If Match is successful, L&F representative will coordinate a time for the employee to pick up the item. Once item is provided the representative will update Perspective-resolver to reflect the appropriate changes.  
  • Receives all comments, concerns, and questions from Facebook population utilizing the online communication tools; email, Facebook messenger, and the Facebook group page. Provides answers and insight to any inquiries in a timely manner.  
  • Created lost item reports through Perspective-Resolver tool for any items reported missing until a resolution has been provided Coordinates with outside donation organizations and Menlo Park Police department to successfully donate items or transfer custody to MPPD.  
  • Responsible for organizing and responding to any emails to the  email address in a timely manner (15 minutes during business hours).  
  • Responsible for responding to all L&F communication on the Lost and Found Facebook page (15 minutes during business hours). 
  • Conducting a check of all L&F drop-box on assigned campus every 2 hours.  
  • Escalating all L&F inquiries involving agitated employee to the L&F supervisor.  
  • Ability to move/lift at least 30-40 pounds.  
Security Officer 10/2016 to Current
Allied Universal/Facebook – Menlo Park, Ca
  • Observe and Report (notify proper chains of command when any and all suspicious activities has occurred inside & outside all buildings/properties)
  • Access Control (making sure all parties that access buildings on site have the proper credentials and badges by using and monitoring C-Cure)
  • GSOCCommunications (active listening for directions at any given moment, assisting with emergency responses, notifyingwhen person\'s of interest are on Facebook properties )
  • Client Experience/Customer Satisfaction (making sure all staff and visitors are aware of company policies and rules in aprofessional, polite and patient manner, as well as greeting customers)
  • Patrols (walking the interior & exterior areas of all properties and buildings)
  • Pass downs (notifying coworkers of BOLO\'s and POI\'s as well as any other important information that is needed for the nextshift at post)
  • Receptionist ( assisting with phone calls, Badger, wiki, badge count and visitor badge handouts)
  • Protecting the client and the property
Security Supervisor 06/2012 to 09/2016
We See You Security & Patrol – Oakland, Ca
  • Taking notes at daily briefing meetings Assisting w/daily post checks (uniform inspection & emergency evac procedures)
  • Access Control ( making sure all employees on site have proper credentials & badges to enter events, monitored and authorized entrance of deliveries and contracted workers)
  • Communications with HR (pay roll discrepancies)
  • Dispersing/Updating (post orders, evacuation maps, contact number updates)
  • File Organization (alphabetizing by name & date in file cabinets, printing & filing receipts in proper file cabinets)
  • Intermediate Computer Skills (MS Office, Chrome, Email, creating bulletins, job announcements and memos)
  • Reports (attachments of Observe and Report statements from staff, badge count, incident reports, daily activity with contractors, staff & property)
  • Termination and Unemployment paperwork/packets Coaching sessions(job training, safety rules, policy enforcement)
  • Communications (Management, Client, SOC, EMT & Staff)
  • Staff Connections/Activity Planning (outings, open floor & appreciations)
  • Conference Set Ups/Organizations Staff & Contractor Emails
  • Shipping & Receiving (scheduled weekly inventory pickups and deliveries with contractors, receiving incoming packages and mail, responding to mail request)
  • Answered an average of 20 calls per day by addressing client/staff inquiries and solving problems.
Education
Associate of Arts : Liberal Arts 2012 Chabot College - Hayward, Ca
certifications

California BSIS Guard Card​ 

CPR/AED/ADVANCED FIRST AID Certification

Para Educator/Teachers Assistant Certification

This resume is created in 7 minutes.
Summary
Surveillance expert highly skilled in responding to emergency situations and providing crisis intervention. Security Supervisor focused on safety and security management, as well as asset recovery. Skilled in problem solving and conflict resolution. Security Guard with strong leadership skills desiring a position in safety and security management in a team-oriented environment. Focused Security Guard capable of acting quickly during crisis events and emergencies. Over 3 years in security and private surveillance. Over 8 years spent as a Power Generator Mechanic in the Army National Guard 
Skills
  • Strong decision maker
  • Excellent written and verbal communication skills
  • Effective team leader
  • Equipment maintenance
  • Extremely organized
  • CPR certified
  • Safety-oriented
  • Proficient multi-tasker  
Accomplishments
Received Global War on Terrorism Service Medal.
 
Promoted after 1 year of employment based on exemplary performance.
 

Experience
Security Supervisor 07/2013 to Current Allied Universal Security Services Columbia, SC
  • Current Reported all incidents, accidents and medical emergencies to law enforcement.
  • Patrolled the facility and served as a general security presence and visible deterrent to crime and rule infractions.
  • Responded quickly to medical emergencies, bomb threats and fire alarms.
  • Answered alarms and investigated disturbances.
  • Investigated calls and complaints involving fire, theft, accident and hazard reports.
08/2008 to Current SC Army National Guard Eastover, SC
  • Power Generator Mechanic Current Effective decision-maker in high-pressure environments.
  • Patrolled areas and allowed restricted area access for authorized personnel.
  • Maintained rifles, machine guns, mortars and hand grenades.
  • Maintain all Power generators of the Battalion
  • Provided support in various Operations in Fort Stewart, Georgia
  • Deployed to Irag during Operation New Dawn in 2011-2012
Education and Training
High School Diploma 2008 Christian Correspondence School Savannah, GA, USA
Languages
Fluent in reading, writing and speaking in German
Characteristics
Team Focused, Detail Oriented, Always arriving in a timely manner, Never give up attitude 
This resume is created in 7 minutes.
Professional Summary
A highly adaptable leader that is calm under pressure, and focused on finding solutions to todays difficult problems.
Skills
  • Critical Thinking
  • Public Relations
  • Superior Attention to Detail
  •  Public Speaking 
  • Easily Adapts to New Working Environments
  • Reliable Member Able to Work Within a Team
  • Goal Oriented
  • Self Motivated
Work History
Infantryman 12/2007 to Current
United States Army – Dalton, Georgia
  • Secret clearance
  • U.S. Army Sniper School graduate
  • Mountain Marksman qualified
  • Combatives level two instructor
  • Warrior Leadership Course - Commandants List
  • Reached the rank of Sergeant as a Non-Commissioned Officer
Assistant Security Supervisor - Mercedes Benz Corporate HQ 10/2015 to Current
U.S. Security Associates – Atlanta, Georgia
  • Designed security policies, alarm response protocols, and access card guidelines
  • Trained and supervised site security personnel
  • Developed procedures for emergency response, crisis management, physical security, and incident management
  • Conducted four security audits per month to identify potential problems related to physical security, staff safety, and asset protection
Education
Master of Science: International Security and Intelligence Studies 2016 Bellevue State University - Bellevue, Nebraska
Bachelor of Arts: International Affairs 2014 Kennesaw State University - Kennesaw, Georgia Concentration - Diplomatic and International Service
Accomplishments
  • First Place Winner of the Andrew Sullens Marksmanship Competition - Sniper Competition
Affiliations
  • Vice President - Kennesaw State Enactus 2013 - 2014
  • Presentation Team Member - Enactus Regionals and Nationals 2013
  • Vice President - S.E.S. (Students for Environmental Sustainability) 2012 - 2013
Certifications
  • Strategic Deterrence
  • Global Engagement with Distinction
This resume is created in 7 minutes.
Summary
Human Resources Manager with practical understanding of business needs. Areas of expertise include conflict management and employee training. Childcare Worker focused on implementing daily curriculum that will spark imagination, build self-esteem and help children discover new things each day. Childcare Assistant adept at keeping calm under pressure while continuing to keep the daycare setting light and playful. Works hard to identify and rectify behavioral and educational issues. Supervisor with more than 3 years of experience planning, developing and implementing. Experienced manager with excellent client and project management skills. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences. Financial Accountant specializing in financial planning, reporting and analysis in both private and public sectors. Detail-oriented bookkeeping professional with 3+ years experience applying financial and managerial accounting practices. Driven and energetic Leasing Agent with 3 years experience in real estate. Highly adept at building excellent working relationships with other real estate agents, lenders, appraisers, title companies, surveyors and attorneys. Leasing Agent accomplished in contractually representing clients in all manners of purchasing, selling and leasing residential real estate properties.
Skills
  • Application of risk-management principles
  • Airport security clearance
  • Accident/Incident evaluation FAA staff experience
  • Excellent communication skills, 
    Skilled in working with special needs children, Behavior management techniques
  • Homeowners insurance knowledge
  • Excellent communicator
  • Highly professional
  • Proficient in Microsoft Office
  • Honest and ethical
  • Budget analysis
  • ACCPAC accounting skills
  • Cost Benefit Analysis (CBAs)
Experience
01/2010 to 01/2015
Manager Albertha's Loving Care Home － Houston, TX Organized activities that developed children's physical, emotional and social growth. Redirected children to encourage safe, positive behaviors. Physically and verbally interacted with children throughout the day. Made nutritious snacks and meals for 15 children. Continually encouraged children to be understanding and patient with others. Monitored educational progress by keeping detailed individual charts and files. Openly exchanged ideas and materials with coworkers. Used crowd management techniques to create safe and secure childcare environment.
02/2006 to 08/2009
Leasing Agent BNC Equities － Houston, TX Counseled customers on market current status for residential and land markets. Maintained high referral rates and exceptional feedback from previous clients. Developed close relationships with area realtors and promoted builders to boost referral network. Acted as a listing agent for brokers. Wrote contract documents, purchase agreements and closing statements. Assisted clients in leasing of homes, retail and entertainment space. Advertised properties to the general public via networking, brochures, ads and multiple listing services to maximize exposure.
03/2003 to 06/2005
Security Supervisor George Bush Intercontinental Airport － Houston, TX Alerted airport emergency services in cases of emergency. Assisted with the development of hazard mitigation/control monitoring plans. Implemented airfield safety procedures to ensure a safe operating environment for personnel and aircraft operation. Maintained ramp and warehouse areas. Directed and assisted passengers in emergency procedures. Ensured compliance with all Federal, State, Loca,l and foreign regulations. Provided information on the safe operation of aircraft.
05/2000 to 01/2003
Bookkeeping Clerk R & R Construction Inc. － Houston, TX Received, recorded, and banked cash, checks, and vouchers as well as reconciled records of bank transactions. Completed monthly, quarterly and annual bank reconciliations for 11 small companies. Guided firm reconciliation, payroll, annual bonus, pension funds, annual reporting, and management of investments. Updated investment records upon funding of investments. Assisted the CFO with the production of the monthly financials, management reports and board packages. Efficiently implemented short-term tracking factoring in possible long-term tracking strategies. Prepared monthly and annual expense forecasts, including any necessary recommended action required to manage costs to achieve budget. Prepared financial and regulatory reports required by laws, regulations or boards of directors.
Education and Training
1997
Cosmetology Lisence: Cosmetology Wilfred Beauty School － Houston, TX, USA
  • Cosmetology training
Cosmetology Lisence
1993
Associate of Science: Criminal Justice Wharton Jr. College － Wharton, TX, USA Top 75% of class, Legal Studies coursework, Coursework in Sociology and Psychology, Coursework in Communications, Criminal Law and Public Administration
1989
High School Diploma: Science Aldine Sr. High School － Houston, TX, USA
This resume is created in 7 minutes.
Professional Summary
Dedicated Customer Service Representative Motivated to maintain Customer Satisfaction  and contribute to company success. Proficient with computers excellent communication and telephone conversation skills *Ability to work independently to provide excellent customer service *Ability to showcase company image through personal attitude.
Skills
  • 10+ years' experience in customer service.
  • 5+ years' supervisory experience
  • Excellent communication and telephone conversation skills.
  • Proficiency with Microsoft Office Suite and Google Docs
  • Ability to showcase company image through personal attitude.
  • Microsoft Outlook, Word and Excel
  • Projects strong customer service skills – Active listener, tactful, diplomatic and articulate.
  • Excellent verbal and written communication skills
  • Effectively interact with people of different ages and cultures.
  •   Excellent verbal and written communication skills
  • Can work independently and in a teams.
  • Excellent time management skills
Work History
Site Security Supervisor, 10/2008 to Current
 Allied Universal Security Services – New York, NY

  •  Training newly hired and existing security team members regarding Post Orders and new procedures provided through Memos.
  • Carry out procedures designated by the Security Manager, Property Management.
  • Ensuring the timely completion of administrative functions such as Daily Activity Reports, Incident Reports, Inventory Logs, Patrols of the Property, etc.
  • Assist with ensuring onsite compliance with polices and procedures & emergency procedures.
  • Issueing security badges and visitor passes to all guests.  
  • Supervising officers and enforcing company policies
  • Review staffing schedules to maintain full coverage of posts, handling all paperwork to be submitted for weekly payrolls
Airport Security Officer, 06/2006 to 11/2009
 Summit Security Services JFK – 390 RXR Plaza, Uniondale, NY 11556
  • Identifying suspicious activities and guard against illegal actions such as violence, threats, thefts, criminal behavior, and regulation breaches.
  • Monitoring and controlling entrances and exits to and from assigned firm's premises in order to prevent unwanted/unauthorized attendance.
  • Carrying out checks to ensure ID cards are displayed appropriately in security areas
  • Supervising movements of passengers, organisation employees, aircraft and vehicles in aerodrome movement areas to ensure safety is not compromised 
  • Controlling access points as required.
Custodian/ Superindentant, 01/2004 to 09/2013
 City Tabernacle SDAS church – 562 West 150th Street New York NY
  • Cleaning the sanctuary thoroughly after services, including vacuuming, cleaning out the aisles of programs or paper left behind, wiping down the pews and altar Whipping down windows, including stained glass, at least once a week.
  • Emptying the wastebaskets in the sanctuary and Restrooms. Buffing  stripping Polishing Floors.
  • Setting up rooms for meetings, events, or conferences, including stacking chairs, making tables available, and arranging audio visual equipment as needed.
Education
Bachelor of Science: Computer Enginerring, 2010
 City Technical College - 300 Jay St, Brooklyn, NY 11201
High School Diploma: 2005
 louis D. Brandeis High School - 145 W 84th St, New York, NY 10024
Certifications
New York State security guard/officer card license. 8hr, 16hr, first Aid, CPR, metal Detection, Loss Prevention, Customer Service, Java programming, human Resources, Supervisor training Win Team Ethics &Conduct

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