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Professional Summary

Skilled Armed Security Officer with knowledge of prevention strategies, investigative techniques and detainment procedures. Bringing superior work ethic and skills in observation. Looking to offer 18 years of experience to your organization.

Skills
  • Conflict resolution techniques
  • Arrest procedures
  • Crisis intervention training
  • Superior customer service
  • Weapons training
  • Theft prevention training
  • Electronic surveillance
  • Stationary surveillance
Work History
Supervisor Security Services, 01/2010 to Current
Gully Express Trucking1333 Rocky Creek Lane, Allen, TX 75025
  • Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
  • Circulated among visitors, patrons and employees to preserve order and protect property.
  • Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences.
  • Monitored and reported suspicious activities to local authorities.

Security Guard, 04/2004 to Current
AG Entertainment659 Auburn Avenue, NE, Atlanta Georgia 30312
  • Detected suspicious activities and watched for criminal acts and rule infractions.
  • Monitored and authorized entrance and departure of employees and visitors.
  • Circulated among visitors, patrons and employees to preserve order and protect property.
  • Monitored and reported suspicious activities to local authorities.
  • Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
  • Warned offenders about rule infractions and violations and verbally evicted violators from premises.
  • Denied entrance to the building to unauthorized persons.
  • Screened all passengers, crew members and employees for weapons and contraband.
Security Guard, 05/2004 to 01/2010
Vinings Surgery Center1900 Exchange SE, Suite 300, Atlanta, GA 30339
  • Detected suspicious activities and watched for criminal acts and rule infractions.
  • Circulated among visitors, patrons and employees to preserve order and protect property.
  • Monitored and reported suspicious activities to local authorities.

Sheriff/Trainer, 07/1998 to 07/2004
Palm Beach County Sheriff's DepartmentWest Palm Beach, FL
  • Assist with the coordination, organization and implementation of training programs for sworn and civilian personnel
  • Facilitate and manage group and individual learning
  • Evaluate and improve learning and development 
  • Monitored and authorized entrance and departure of employees and visitors.
  • Specialized in training Sheriff cadets, West Palm Beach & Palm Beach Police officers, as well as specialized security officers.
Sheriff , 06/1993 to 06/1999
North Shore High SchoolWest Palm Beach, Florida
  • Detected suspicious activities and watched for criminal acts and rule infractions.
  • Monitored and authorized entrance and departure of employees and visitors.
  • Circulated among visitors, patrons and employees to preserve order and protect property.
  • Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences.
  • Warned offenders about rule infractions and violations and verbally evicted violators from premises.
  • Denied entrance to the building to unauthorized persons.
Education
High School Diploma John Adams High School - Queens
Diploma: Digital Electronics ITT Technical School - Atlanta, GA
Certifications
Georgia Concealed Weapons Carry Permit-Currently Licensed
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Experience
04/2016 to 10/2016
Security Guard Securitas Security Services Phila, Pa Patrolled industrial and commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows and gates.
11/2015 to 02/2016
Cashier Giant Food Stores Lansdowne, Pa
Operated cash register with proficiency. Worked overtime shifts during busy periods.
02/2014 to 10/2014
Cashier Rite Aid Lansdowne, Pa Provided professional and courteous service at all times. Organized register supplies.
09/2011 to 05/2013
Cashier Shop Rite Phila, Pa Rotated stock to maintain freshness. Updated register logs. Weighed food to determine correct pricing. Operated cash register with proficiency. Cleaned and straightened work area.
Education
2012
High School Diploma: General Studies Benjamin Franklin High School Phila, Pa
Summary
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Professional Summary
Confident Security Manager successful at making critical decisions quickly and effectively. Meets security challenges calmly and rationally.Manage staff schedules for all shifts and events to minimize overtime costs.Communicate and enforce compliance with state and local laws while emphasizing company standards of professionalism and safety.Developed procedures for the emergency response and crisis management, physical security, information protection, incident management, and investigation units.Counseled management on how to cut spending without compromising the safety and security of the company's assets.Updated training procedures for all newly hired personnel.
Skills
  • Security Guard License
  • Government security clearance
  • Weapons training
  • Theft prevention training
  • Superior customer service
  • Electronic surveillance
  • Arrest procedures
  • Security personnel training
  • Security hardware
  • Conflict resolution
  • Customer service-oriented
  • Client account management
  • Human resources management
  • Employee scheduling
  • Quick learner
  • Strong client relations
  • Proficient in cash management
Work History
Security Manager, 08/2017 to Current
Andrews International Burbank, CA
  • Supervised a team of 20-30 security personnel during a given shift.
  • Screened vendors and contractors before granting access to restricted areas within the mall.
  • Monitored and evaluated unit performance on key security issues, recommending corrective action programs where appropriate.
  • Advised security team and conducted investigations of significant threats and the loss or misappropriation of assets.
  • Analyzed and investigated all incidents alongside functional management and security supervisors.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
  • Detected suspicious activities and watched for criminal acts and rule infractions.
  • Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences.
Security Manager, 03/2017 to 08/2017
C I Security Specialists Inc Glendale, CA
  • Manage a team of 20-30 security personnel during a given shift.
  • Monitored and evaluated unit performance on key security issues, recommending corrective action programs where appropriate.
  • Detected suspicious activities and watched for criminal acts and rule infractions.
Security Guard, 01/2016 to 09/2017
Kings Enterprise Security Services Inc. Los Angeles, CA
  • Supervised a team of 10-20 security personnel during a given shift.
  • Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences.
  • Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
Cashier/Cook, 09/2013 to 04/2016
Loteria Grill Los Angeles, CA
  • Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
  • Closed out cash register and prepared cashier report.
  • Processed orders on a computerized Point of Sale system.
Education
B.S.I.S Guard Card: May 2016
Marshall Security Training Academy - 1457 W El Segundo Blvd, Compton, CA 90222
Guard Card
Food handlers certificate: 2013
Premier Food Safety - 1532 W Commonwealth Ave a, Fullerton, CA 92833
High School Diploma: 2013
Southeastern High School - 15327 N.W. 60th Ave. Room 235 Miami Lakes, FL 33014
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Professional Summary
To obtain a professional career as a Computer Information Systems Manager.

Skills
  • Excellent verbal and written communication skills.
  • In-depth knowledge of using computers and basic workplace equipment.
  • Computer Software: MS Word, Excel, Outlook and PowerPoint.
  • Typing Speed: 90 WPM.
Work History
05/2016 to 08/2017
Mailroom Supervisor Wilson Technologies CFPB - Washington, DC
  • Accept and check containers of mail from large volume mailers, couriers, and contractors.
  • Seal or open envelopes, by hand or by using machines.
  • Sort and route incoming mail, and collect outgoing mail, using carts as necessary.
  • Stamp dates and times of receipt of incoming mail.
  • Moderate to heavy lifting of bins.
  • Verify and input all records, documents and reports in a timely, courteous and accurate fashion.
  • Assist with the scheduling and arriving of packages in a timely manner.
  • Handles a wide variety of customer inquiries and services with minimal hassle or delay.
  • Ensure that the department's productivity standards are exceeded.
  • Keeping active in company's computer systems, policies and procedures.
  • Typing, printing, faxing, using copy machines and answering multi-line phone.
10/2014 to 05/2016
Unarmed Security Guard Stryker Protection, LLC Beltsville, MD
  • Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
  • Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences.
  • Denied entrance to the building to unauthorized persons.
  • Inspected equipment, structures and materials to identify the cause of errors and defects.
  • Monitored and authorized entrance and departure of employees and visitors.
  • Monitored and reported suspicious activities to local authorities.
  • Monitored central alarm system for fire, intrusion, and duress alarms and responded when needed.
  • Circulated among visitors, patrons and employees to preserve order and protect property.
08/2013 to 09/2014
Customer Service Leader Vamoose Bus Bethesda, MD
  • Cross-trained and backed up other customer service managers.
  • Met all customer call guidelines including service levels, handle time and productivity.
  • Solved unresolved customer issues.
  • Promptly responded to inquiries and requests from prospective customers.
  • Developed highly empathetic client relationships and earned a reputation for exceeding service standard goals.
  • Maintained up-to-date knowledge of product and service changes.
  • Investigated and resolved customer inquiries and complaints in an empathetic manner.
  • Adhered to all confidentiality requirements at all times.
10/2014 to 10/2015
Order Picker Peapod Hanover, MD
  • Reported all equipment failures and malfunctions to supervisor.
  • Stocked, staged and transported goods.
  • Divided cargo received by account Number and intended location.
  • Stacked and stored pallets at the end of the shift to keep warehouse clean and organized.
  • Redirected shipments en route in response to customer requests.
  • Loaded and unloaded pieces into boxes for shipment.
  • Moved freight, stock and other materials to and from storage and production areas and loading docks.
  • Received, stored and shipped goods and materials.
03/2012 to 10/2014
Mailroom Supervisor CRI Washington, DC
  • Received incoming US / FedEx mail, deliveries, supplies and branch bags.
  • Sorted mail to suitable department.
  • Recorded in keeping with established procedures.
  • Prepared outgoing routes/line hauls.
  • Made deliveries inside assigned building.
  • Assisted with tracking of items on a routine.



06/2008 to 02/2013
Maintenance Engineer Borger Management Inc Washington, DC
  • Inspected buildings, grounds and equipment for unsafe or malfunctioning conditions Conducted periodic general preventative maintenance on the mechanical, electrical, HVAC, and plumbing systems.
  • This involved normal lubrication, adjustment, cleaning, replacement of consumable parts (such as filters, indicator lights, etc.), and periodic testing of the equipment.
  • Assisted with installation and modification of building equipment systems Responded quickly to emergency situations.
  • Performed and/or oversaw electrical and plumbing repairs and troubleshooting.
  • Performed and/or oversaw water treatments and testing.
  • Performed all assigned work so as to ensure the safety of the building's tenants and the continuous operation of the site Prioritized service calls and follow-up upon completion.
  • Troubleshooted evaluated and recommend equipment/service upgrades.
  • Coordinated maintenance efforts with outside contractors and technicians when work could not be performed in-house.
  • Maintained logs of work orders details.
  • Ordered parts and supplies as required, and maintained stock and inventory control.
  • Worked with Building Engineer in planning and controlling annual and capital budgets.
  • Be responsive to tenant complaints in the areas of safety, plumbing, mechanical, electrical and environmental needs through both personal contact and work order systems.
  • Prepared and maintained maintenance logs and records.
  • Be familiarized with and conformed to all written operating procedures associated with site.
  • Ensured the cleanliness and appearance of all work areas Performed other duties as assigned.
Education
2011
High School Diploma:
Duval High School - Lanham, MD
GPA 3.0
Associate of Science: Strayer University - Washington
GPA 3.2
2019
Associate of Science: Computer Networking & Cybersecurity
University of Maryland University College - Adelphi, MD