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Licensed Master Social Worker with experience in working with the underserved populations. Skilled in conducting psychoeducational sessions, process groups, and using Cognitive Behavioral and Motivational Interviewing techniques. Bilingual in Spanish. Previous employment in the service-related, medical, educational, and substance abuse treatment fields. Ongoing volunteer work displays commitment to social justice.
Shop Service Coordinator, Aztec Bolting Services, Inc. - League City, TX, 05/2011 - 06/2014
Administrative Assistant, Aztec Bolting Services, Inc. - League City, TX, 11/2007 - 05/2011
Insurance Billing Specialist, Dr. Michael E. Hunter, OB/GYN, 07/2000 - 08/2007
Substitute Teacher, Pasadena Independent School District, 10/1997 - 03/1998
Teacher, El Paso Independent School District, 12/1995 - 04/1997
Collected and reviewed all patient information and accurately entered into the patient database. Verified patient specific benefits through outgoing calls. Precisely documented specifics for various payer plans to assure patient coverage in a national pharmaceutical program.
Remotely submitted all Medicare and Medicaid claims. Reviewed and corrected all claims for accuracy to ensure payment.
Submitted diagnosis and procedure codes for insurance companies. Maintained patient information and increased office revenue by researching insurance payments. Improved image of practice by developing new dress code and phone etiquette for team of ten employees. Collections of past due accounts.
Successfully assisted clients in choosing furnishings and custom window treatments that were consistent with their preferences and budget. Chosen "Best Designer in the Two Virginia's" for ten years by area media. Increased sales by 50% in the first two years by providing design services with friendly, knowledgeable assistance. Sustained financial records and managed daily office operations and in-home installations.
Administered Course: "Continuing Education class in Interior Design ".
Customer Satisfaction, Client-focused, Customer Needs Assessments, Presentation, Accounts Payable/Receivable, Microsoft Office, Proficient in 3D Design Software, Auto Cad, Citrix Dream Draper, Medisoft Medical Software, Patient Plus Database, Sales, Multi-line Phone Systems
Welcoming smile, radiating Aloha & warm island hospitality. I really love people! I will deliver a most relaxing & enjoyable experience. I am very attentive & go beyond, to care for guests needs and desires. I have a keen eye for clean, well kept & organized spaces and will oganize & tidy even beyond my assigned location. I am at your service.
Waitstaff Bar Porter:
Setup, Staging and Strike:
Paradise Cove Luau
*ALOHA STADIUM SKYBOX SUITES, PRESS BOX & PRIVATE LOUNGES I've hosted the New cast of Magnum P.I., Main Character and few of the Supporting Cast were present. Perched way up high, where High Profiled spectators, team owners and TV stations as OC16 and ESPN, are located. Duties included: service clientele, food/ buffet runner, maintain stations, strike.
Lan Thai of Enclave:
*WAIMEA BAY PRIVATE BEACHFRONT PROPERTY a private exclusive wedding, staff of 10, for a Hawaii Bodysurfing Icon and his Wife, a British Heiress. Duties included: Food prep, food station setup, appetizer, buffet & prep to order food station attendant, wait & active bussing, strike and breakdown.
Gourmet Events Hawaii:
*BISHOP MUSEUM Sponsors Appreciation Dinner. I waited on a VIP Sponsored Table of $15K. 10 courses from 10 local renowned eateries. Duties included: 10 coursed formal meal service, red/ white wine, champagne service, bussing, strike.
*ALA MOANA PARK LANE Exclusive Private Summer Evening Event for Homeowners of Luxurious Million Dollar condos. Privileged to be 1 of 7 chosen of 100+ employees. Duties included: cocktail service tray passing appetizers from MW restaurant, red, white, champagne service, strike.
*BANK OF HAWAII Amazing Exclusive Private Event for High Profile Clientele & Large Depositors, held at Diamond Head Theater. Duties included: cocktail tray passing appetizers, cocktail service, bussing, strike.
Feb 20-24 COCKTAIL PASSING / FULL COURSE MEAL SERVICE/ RED/WHITE SERVICE TABLE SERVICE Nationally Acclaimed Commercial Real Estate Brokerage Firm Marcus & Millichap / Four Seasons
Mar COCKTAIL PASSING / FULL COURSE MEAL SERVICE/ RED/WHITE SERVICE TABLE SERVICE Hawaii Pacific Healthcare Specialists & Doctors / Four Seasons
Mar COCKTAIL PASSING / FULL COURSE MEAL SERVICE/ RED/WHITE SERVICE TABLE SERVICE Hewlitt Packard Executives / Four Seasons
Jul 25 VIP WAITSTAFF at Diamond Head Theater Bank of Hawaii. High Profile Clients Appreciation Event(Serviced Mr.Leavitt of Leavitt Yamane Soldner)/ Gourmet Events HI
Aug 03 VIP COCKTAIL SERVICE/WAITSTAFF at Ala Moana Park Lane. Owners Open (boasts $20M Condo)/ Gourmet Events HI
Aug 11 VIP WAITSTAFF/COCKTAIL SERVICE at Bishop Museum. Sponsors Appreciation. (Serviced VIP $15K Sponsors Table) Hawaii Employment
Aug 18 WAITSTAFF at a Private Waimea Beach House Estate. Wedding of Mr. Mark Cunningham (Serviced Surf Legends Kelly Slater, Ha'a & Buffy Keaulana)/ Lan of Former Happy's Restaurant, O'ahu
Aug 31 WAITSTAFF at Kualoa Ranch. Wedding/ Gourmet Events HI
Sep 01 VIP LOUNGE WAITSTAFF at Aloha Stadium. VIP Lono Pono Lounges (Serviced Jay Hernandez of Magnum P.I.)/ Hawaii Employment
Sep 08 BEER POURER at Aloha Stadium. UH vs Rice College Football/ Hawaii Employment
Sep 14 CONCESSION at Aloha Stadium. Kamehameha vs. Kahuku High School JV&Varsity Football Games/ Hawaii Employment
Sep 23,24 CRUISE CHECK IN AGENT at Pier 2. Carnival Legend & Solstice Radiance of the Seas Honolulu 2,500 Passengers/ Hawaii Employment
Sep 30 PRIVATE BUNGALOW VIP WAITSTAFF at The Royal Hawaiian Hotel. Hale'aina Awards/ Gourmet Events HI
Oct 10 WAITSTAFF at Moana Surfrider Beach House. Hosted Dinner/ Gourmet Events HI
Oct 11 BANQUET WAITSTAFF at Waikiki Sheraton. UH Manoa Hall of Honor Awards/ Kyo-ya
Oct 12 WAITSTAFF at a Private Residence, Kuliouou. Chef Chai Chaowasaree Support/ Gourmet Events HI
Oct 13 ESTATE EVENT WAITSTAFF at Paul Mitchell Estates, Kailua. Chef Chai Chaowasaree Support, Wedding/ Gourmet Events HI
Oct 14 JAPANESE WEDDING WAITSTAFF at Moana Surfrider/ Kyo-ya
Oct 26 WAITSTAFF/COCKTAIL SERVICE at UH Manoa Campus & the Chancellor's Mansion. Hanai Event/ HiEmployment
Oct 27 JAPANESE WEDDING WAITSTAFF at Sheraton Waikiki/ Kyo-ya
Oct 28-31 HIGH SECURITY HIGH PROFILE CORPORATE EVENT SUPPORT at Four Seasons Ko'Olina. Walnut Creek/ Ready Set Go
Nov 02 VIP COCKTAIL SERVICE at Sheraton Waikiki Presidential Suite. RedBull Executives/ Kyo-ya
Nov 03 JAPANESE WEDDING WAITSTAFF at Moana Surfrider/ Kyo-ya
Nov 08, 10 VIP WAITSTAFF at Aloha Stadium. BrunoMars Concert VIP Skybox Lounges/ HiEmp
Nov 14 BANQUET WAITSTAFF at Waikiki Sheraton. Boyds Highrollers Appreciation/ Kyo-ya
Nov 21 WAITSTAFF/COCKTAIL SERVICE at Moana Surfrider Beach House Poolside/ Kyo-ya
Nov 24 BANQUET WAITSTAFF/ COCKTAIL SERVICE at Sheraton Waikiki. Wedding/ Kyo-ya
Nov 28 BANQUET WAITSTAFF at Sheraton Waikiki. Iolani School Alumni/ Kyo-ya
Nov 30 WAITSTAFF at Pier 2. Chef Chai Chaowasaree Support. Matson Appreciation Dinner/ Gourmet Events HI