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Career Overview
  • Dedicated Family Support Counselor proficient in updating documentation, producing reports and tracking progress. Meticulous and methodical team player offering 2 years of Direct Care experience.
Core Strengths
  • Active listening skills
  • Seasoned in de-escalation
  • Detail-oriented
  • Excellent verbal and written communication
  • Behavioral
  • Creative thinking
  • Flexibility
  • Professional appearance
Accomplishments
  • Effectively promoted positive changes to educational, emotional and behavioral health by using hands-on activities, academic support, and entertainment options

Protective Services

  • Applied safety procedures and policies as outlined in Agency's Safety Manual
Work Experience
August 2018
to
Current
St Mary's Home for Children N. Providence, RI Residential Counselor
  • Oversaw the safety and security of each youth under supervision
  • Approached conflicts and crisis situations in a calm and professional way
  • Efficiently gathered information from families and social services agencies to inform development of treatment plans
  • Developed and implemented skill-building activities focused on Team Building, and Communication
November 2017
to
August 2018
Cutchins Programs for Children & Families Northampton, MA Family Support Counselor
  • Combined discipline plan with effective measures and lesson plans to increase concentration, participation and progress student accountability
  • Oversaw daily routines of youth in placement and delivered services related to basic human needs
  • Produced daily reports and parent contact notes for caseload
June 2017
to
July 2018
TCC Wireless Ware, MA Sales Associate/Key Holder
  • Prevented store losses using awareness, attention to detail and integrity.
  • Created new processes and systems for increasing customer service satisfaction. Achieved high sales percentage with consultative, value-focused customer service approach.
September 2013
to
June 2017
Kohls Springfield, MA Customer Service Associate
  • Computed sales prices, total purchases and processed payments
  • Administered all point of sale opening and closing procedures
  • Effectively resolved customer issues
  • Built and maintained productive relationships with employees
Educational Background
2014
Commerce High School Springfield, MA, USA High School Diploma: General Studies
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Summary

MSN, FNP-BC---Board-certified (ANCC) Family Nurse Practitioner with 17 years experience in healthcare providing direct nursing care in a variety of settings (Primary Care, Intensive Care, Post Anesthesia Care, Specialty Care Offices, Medical-Surgical, etc) to pediatric and adult patients. Actively seeking employment in a setting that values a strong work ethic, passion for learning, and a track record for collaborating effectively in interdisciplinary teams.

Licensure and Certifications

TN APRN License 22918

Registered Nurse Tennessee 153856

DEA Registration

BLS and ACLS

Highlights
  • Fierce patient advocate with proficiency in emotional intelligence and interpersonal communication.
  • Strong clinical skills enhanced by a natural ability to build rapport with patients, families and colleagues. 
  • Hands-on experience in diagnosing, treating and assisting patients in managing acute and chronic illnesses as well as conducting detailed physical examinations and interpreting medical histories to determine medication routes.
  • Adheres to evidence-based practice guidelines.


  • Ensures open lines of communication between all members of the healthcare team using consistency, clarity and compassion. 
  • Values a collaborative and holistic approach to patient care to ensure optimal health for patients.
  • Multicultural sensitivity/awareness.
  • Maintains detailed documentation and records.
  • Proficient in use of several types of EMR, easily adaptable to new systems ie. EPIC, Centricity, Allscripts, etc. 
Education
Master of Science: Nursing 2017 King University, Bristol, TN, USA
Family Nurse Practitioner Program
Graduated April 29, 2017 
Member Sigma Theta Tau Honor Society of Nursing -Epsilon Sigma at Large
Bachelor of Science: Nursing 12/2001 Georgia State University, Atlanta, GA, USA

Magna Cum Laude

Vice President Student Nurses Association; Member Sigma Theta Tau Honor Society of Nursing- Epsilon Alpha Chapter

Experience
Ballad Health Kingsport, TN Staff Registered Nurse 08/2019 to Current
  • Work as a team with other healthcare professionals to provide post anesthesia care to pediatric and adult populations for surgeries including cardiac, respiratory, neurological, urological, gastroenterology, reproductive, etc.
  • Manage complex patients including those on vasoactive drips and ventilators
  • Provided efficient and compassionate care to patients while maintaining an effective workflow
  • Maintain ACLS, PALS, BLS certifications
  • Attend mega codes, attend classes pertinent to job for critical care area
  • Document in electronic medical record-EPIC
  • Serve as a preceptor for new employees
  • Participate in the Career Advancement Program for 4 consecutive years maintaining CAPS level II
East Tennessee State University Johnson City, TN Certified Family Nurse Practitioner 04/2019 to 08/2019
  • Provide primary care to patients who are medically underserved in a nurse managed FQHC
  • Perform physical exams and patient observations; record patient medical histories and symptoms; create patient care plans and contribute to existing plans; order, administer and analyze diagnostic tests
  • Diagnose and manage health issues and evaluate responses to treatments and medications; detect changes in a patient's health and change treatment plans as necessary
  • Work collaboratively with supervising MD, nurses, social workers and case managers within the clinic to provide optimal patient care
  • Maintain a working knowledge of community resources and establish a relationship with community health colleagues
  • Train patients and families on managing illnesses or injuries and disease prevention
East Tennessee State University Johnson City, TN Undergraduate Clinical Nursing Instructor 01/2019 to 04/2019
  • Supervised 8-9 students in their 1st through 5th semester nursing school clinicals in multiple facilities on multiple units
  • Fostered relationships with staff and nursing managers in clinical settings to benefit students
  • Partnered with nursing faculty in the development of clinical experiences
  • Encouraged and supported students in learning to provide nursing care while using evidence based practice
  • Created patient assignments every week for each student and lead post conference huddles
  • Assisted students with conflict resolution
  • Monitored the progress of each student and provided a formal evaluation upon completion of the clinical
ETSU Pediatrics-Department of Medical Genetics Johnson City , TN Genetics Nurse Practitioner 09/2017 to 09/2018
  • Provide services to genetics referrals in all age groups including Pediatric and Adult Genetics, Prenatal Genetics, Cancer Genetics, and Newborn Screening Follow-up
  • Improved office workflow by streamlining referral processes (refined patient questionnaire, implemented online cancer questionnaire, developed forms for monitoring referrals and communicating with referring physicians)
  • Case preparation including: collection of detailed family and personal medical history, review of systems, pedigree drawing, and risk calculations for cancer genetics
  • Coordinate care (order labs, referrals) for medical genetics patients while maintaining detailed documentation including HPI, Assessment, Physical Exam and Plan
  • Coordinate care (ordering labs, communicating with physicians and families, collaborating with other specialty physicians) for positive newborn screen patients in the region with abnormal screening results for Cystic Fibrosis, Severe Combined Immune Deficiency, endocrine and hematological disorders
  • Assist families in comprehending the diagnosis and probable course of genetic disorders
King University Tri-Cities, TN Student FNP Clinical Experiences 01/2016 to 04/2017
  • Johnson City Community Health Center/Johnson City Day Center- Family Practice- Lee Plemmons, FNP-220 hours with adult and geriatric patients
  • MSMG Pediatric Endocrinology- Alexis Duty, FNP- 15 Hours with pediatric endocrinology patients
  • MSMG Pediatrics- Amy Marlow MD- 120 hours with pediatric patients
  • Wellmont Medical Associates Family Practice- Brooke Gibson, FNP- 100 hours with teen, adult and geriatric patients
  • VA Mountain Home Emergency Department- Crystal Whitehead, FNP- 40 hours with veteran adult and geriatric acute care patients
  • VA Mountain Home Hospitalist- Alicia Flanary, FNP- 40 hours with veteran adult and geriatric hospitalized patients
  • Johnson City Community Health Center-Women's Health-Mollie Tolan, FNP, CNM- 60 hours with OB/Gyn teen, adult and geriatric patients
Wellmont Holston Valley Medical Center Kingsport, TN Staff RN Post-Anesthesia Care Unit 12/2012 to 09/2017
  • Work as a team with other healthcare professionals to provide post anesthesia care to pediatric and adult populations for surgeries including cardiac, respiratory, neurological, urological, gastroenterology, reproductive, etc.
  • Manage complex patients including those on vasoactive drips and ventilators
  • Provided efficient and compassionate care to patients while maintaining an effective workflow
  • Maintain ACLS, PALS, BLS certifications
  • Attend mega codes, attend classes pertinent to job for critical care area
  • Document in electronic medical record-EPIC
  • Serve as a preceptor for new employees
  • Participate in the Career Advancement Program for 4 consecutive years maintaining CAPS level II
MSHA Johnson City Medical Center- Health Pro Staffing Johnson City, TN Staff RN Float Pool 07/2012 to 12/2012
  • Provide care to adult med-surg and critical care populations
  • Maintain competencies in multiple areas of practice
  • Maintain flexibility related to day to day changing assigned roles
ETSU Quillen Fertility and Women's Services Johnson City, TN Registered Nurse-Fertility 09/2010 to 05/2012
  • Take histories of new and existing patients    
  • Prepare patients for in office procedures and assist with 2D and 3D ultrasounds, sonohysterograms, endometrial biopsies, Pap smears, etc
  • Maintain an efficient flow of patients during busy clinic    
  • Prior authorize and schedule all patient surgeries, procedures and advanced radiological procedures 
  • Answer patient calls and inquiries, maintain clean and stocked clinic, provide emotional support for patients
MSHA Johnson City Medical Center Johnson City, TN PRN Staff RN- Peds ICU/Adult Ortho- Neuro ICU 01/2007 to 02/2008
  • Work as a team with other healthcare professionals to provide skilled nursing care to intensive care adult patients including, but not limited to: trauma, brain injury, and multi system involvement
  • Work as a team with other healthcare professionals to provide skilled nursing care to intensive care pediatric patients including, but not limited to, those with: respiratory, cardiac, gastrointestinal, urinary and blood disorders
    Administer sedation to pediatric patients admitted for outpatient procedures including MRI and bone marrow aspirations   
  • Administer ordered medications and follow patient-specific plan of care      
  • Provide family centered care to patients and families and provide emotional support
  • Document nursing care per policy
Wellmont Holston Valley Medical Center Kingsport, TN Staff Nurse-Pediatric Intensive Care and Pediatrics 03/2006 to 09/2010
  • Work as a team with other healthcare professionals to provide skilled nursing care to general pediatric and intensive care pediatric patients including, but not limited to those with: respiratory, cardiac, gastrointestinal, urinary and blood disorders
  • Provide family centered care to patients and families and provide emotional support
  • Serve as a preceptor for new employees and students  
Children's Healthcare of Atlanta at Egleston Atlanta, GA Staff Nurse II- Pediatric ICU/ PACU/ Transport Team 01/2002 to 02/2006
  • Provide skilled nursing care to a complex population of intensive care pediatric patients including, but not limited to: respiratory, neuro, cardiac, GU/GI, heme-oncology and multi-system failure  
  • Provide skilled nursing care to a variety of pediatric patients in the post anesthesia care setting 
  • Provide emotional support to patients and families
  • Participate in the nursing career advancement ladder     
  • Attained advanced competencies in CVVH, ECMO, peritoneal dialysis, HFOV. Specially trained as Pediatric Transport RN with PNCCT certification
  • Serve as a preceptor for new employees and students.
Volunteer Work

RAM Clinics- Wise, Va; Smythe County, VA; Bristol, TN

Friends in Need- Kingsport, TN

 


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Professional Summary

Experienced mental health professional committed to helping every person learn healthy skills  to cope  with mental and emotional difficulties. Dedicated to providing compassionate, trauma-focused and culturally-sensitive care. Strong background in Cognitive-Behavioral, Dialectical Behavior, and Mindfulness approaches. [

Skills
  • Licensed Marriage & Family Therapist
  • Case management
  • Treatment planning
  • Culturally-sensitive
  • Organized and Reliable
  • Excellent oral and written communication skills
  • Strong interpersonal skills
Work History
11/2018 to Current
Mental Health Clinician - Adult Mental Health Akeela/Gateway Ketchikan, AK

Provide counseling for the local adult SMI population while working closely with Case Managers. Complete Integrated Assessments, develop Treatment Plans and attend weekly treatment team meetings.

05/2018 to 11/2018
Mental Health Clinician - Children AKEELA, Inc. KETCHIKAN, Alaska

Provided mental health services to area children and their families. Collaborate with Behavioral Health Aides, psychiatrists, Office of Children's Services.

12/2015 to 05/2018
Behavioral Health Clinician (MFT #120600 - AK) Yukon Kuskokwim Health Corporation Bethel, AK

Provide individual and family therapy to residents of the region as referred by local agencies. Complete Screenings and Integrated Assessments as well as Treatment Plans. Provide Crisis intervention services as needed as well as weekly coverage of Walk-In Clinic. Attend monthly meetings of Multi-Disciplinary Team held by Child Advocacy Center. Work closely with Case Managers at Office of Children's Services. Consult with psychiatrists and psychologist to facilitate client care.

01/2010 to 04/2015
Faculty - General Education Program Heald College Stockton Campus, CA

Taught psychology and literature at 2 year college. Developed lesson plans and exams,  completed grade sheets and advised students.

01/2007 to 01/2009
Marriage and Family Therapist (MFC #45626 - 2/28/16) Valley Counseling Center Lodi, CA

Provided individual and family counseling and travelled to schools to provide services on-site also. Completed assessments, developed treatment plans and attended treatment team meetings.

02/2005 to 01/2007
Marriage and Family Therapist Intern Terra Nova Counseling Sacramento, CA
Provided counseling services to children and families. Attended weekly staff meetings and completed daily progress notes. Developed individualized treatment plans.
Provided weekly counseling to children and adolescents at area schools.
01/2000 to 01/2005
Marriage And Family Therapist Intern Catholic Healthcare West - Children\'s Center South W Sacramento, CA

Provided weekly individual, family, and group counseling in a behavioral health clinic affiliated with a large medical organization. Worked closely with staff psychiatrist regarding medication needs of clients. Traveled to area schools to provide onsite services.
Completed treatment plans and daily progress notes. Attended staff meetings and periodically reviewed charts.

Education
1998
Master of Arts: Counseling and Guidance
New Mexico State University - Las Cruces, NM

President of Graduate Student Organization

1996
Master of Arts: Cultural Anthropology
New Mexico State University - Las Cruces, NM
1987
Bachelor of Arts: Sociology
Keene State College - Keene, NH

Dean's List

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Career Focus

Results-oriented lawyer specialised in IHRL with experience in human rights litigation and in international organisations driven to focus on refugee matters, particularly in the Middle-Eastern region. Skills of proficiency include legal research and analysis, drafting legal documents and reports, databases, planning and organising, legal translation, advocacy, communications and client-liaison.

Education
08/2019
International Mobilization Summer Course BADIL Bethlehem
Al-Haq Summer Course International Law in The OPTs Ramallah Palestine
LL.M. Advanced Studies in European And International Human Rights Law Leiden University Netherlands
Bachelor's Degree in Law Universitat de Barcelona Barcelona Spain
Summer Course Introduction To The UK Legal System Cambridge University Cambridge UK
Work Experience
12/2018 to Current
POLICY OFFICER - Multilateral Affairs Ministry Of Foreign Action, Catalonia Geneva
  • -Research and collecting information on matters related to the multilateral department and particularly for the human rights dossier
  • -Keeping abreast of political, economic, and social issues of interest to the Ministry and the Department
  • -Assist in the planning and coordination of meetings, activities, events in relation to the mandate of the multilateral department
  • -Drafting reports
  • -Liaising and maintaining relationships with multiple stake holders in Geneva and Strasbourg
05/2016 to 01/2019
HUMAN RIGHTS CONSULTANT (part-time) DDHH Barcelona, Spain
  • -Case-study and legal research
  • -Drafting of legal memorandums and applications to the European Court of Human Rights (ECtHR) and Human Rights Committee
  • -Research of human rights situations in countries where victims are forcebly returned
  • -Drafting articles for the firm's website on current human rights issues
  • -Liaising with clients and other stakeholders
  • -Organising and preparing meetings, events
  • -Using new computer tools to communicate with other associates of the firm
08/2017 to 05/2018
ASSISTANT LEGAL OFFICER International Criminal Court Den Haag
  • -Research on current legal issues at the Court e.g victim participation in proceedings, gender-based violence, cultural property rights
  • -Analysis of full case/country situations e.g DRC, Uganda, Mali, Kenya, Cote d'Ivoire
  • -Conducting in-depth legal analysis of the Court's judgments/decisions/orders
  • -Identification of its jurisprudential value
  • -Participation in meetings and taking executive decisions
  • -Training and managing interns
03/2017 to 08/2017
LEGAL INTERN International Criminal Court Den Haag
  • -Jurisprudence analysis
  • -Legal research
  • -Management of information
  • -Drafting of legal documents on ICL, IHL, IHRL
10/2016 to 02/2017
LEGAL CONSULTANT Non-profit Association (OCUC) Barcelona
  • -Providing legal advice
  • -Research and drafting of claims and applications
  • -Close collaboration with the communications department e.g interviews and drafting articles for the organisation's website
  • -Working with the team to schedule meetings
  • -Managing interns
  • -Client liaison and follow-up on the cases
02/2016 to 07/2016
TRANSLATOR, EDITOR (part-time) Human Rights Institute Barcelona, Spain
  • -Editing the Human Rights Institute's website
  • -Translating the Human Rights Institute's website
  • -Translation of human rights' online course
09/2015 to 01/2016
LEGAL TRAINEE Council of Europe Strasbourg, France
  • -Case-study of applications from different areas of Spanish law e.g criminal, economic, labour law, etc
  • -Drafting of Single Judge notes i.e. Case-study, case-law and legal research, legal analysis, and subsequent proposal of inadmissibility grounds
  • -Analysis of legal issues (not always enlighted by precedent) of Spanish Constitutional Law
  • -Research of issues of international law
  • -Drafting of reports and memorandums
  • Meetings with case-processing lawyers and non-judicial rapporteur to discuss on inadmissibility or Chamber cases
  • -Translation English-Spanish-Catalan of legal documents
  • -Other Assistant Lawyer general tasks
  • -Attending hearings and conferences
05/2015 to 06/2019
MOOT COURT COMPETITION COACH INTERNATIONAL CRIMINAL LAW SUMMER COURSE Grotius Centre for International Legal Studies The Hague, Netherlands
  • -Performed oral presentation
  • -Coached teams of students into presenting legal submissions and oral pleadings for the International Criminal Law Summer Course Moot Court Competition
  • -Attended seminars on International Criminal and International Humanitarian Law
09/2011 to 11/2013
LEGAL ASSISTANT (part-time) MRL Lawyers Barcelona, Spain
  • -Drafting of legal documents (e.g. applications, contracts and memorandums)
  • -Follow-up on the cases (i.e. meeting with clients, case-law and legal research, management of information)
    -Translate and Edit websites Spanish-English
  • -Organising meetings and events
  • -Other Assistant Lawyer general tasks
  • -Recruitment of new interns
Language Level
SPANISH:  Native
CATALAN: Native
ENGLISH: Professional, Certificate of Proficiency in English (CPE)
ITALIAN: Working knowledge, Certificate B.1
FRENCH: Working knowledge, B2
Accomplishments
  • -Won the best oral pleading/best team award in a Children's Rights Moot Court Competition
  • -Conducted extensive comparative research on the interplay between Criminal Justice and Human Rights Law
Other Skills
  • -Currently studying to obtain the PHAP Certificate on Humanitarian Ecosystem
  • -Computer Literate (and strong interest in learning new tools)
  • -A proactive attitude and a hands-on approach
  • -Excellent interpersonal skills
  • -Ability to handle stress and meet strict deadlines effectively
  • -Ability to work in a team as well as independently -adaptable and flexible-
  • -Ability to work in an exceptionally fast-paced and multicultural environment